Loook good but Its Not.
Posted 30-Jan-2017 on Hotels
Pictures was deceiving, showing 2 beds with cover and a type of building if you view from outside.Booking in a internet is a bit more expensive,to think you stayed in a dirty,smokey,old and lousy hotel. It would have been forgivable if its a little cheaper but its not, among all the hotels there this is the odest, so i hope the management shall improve cleanliness, appearance, staff courtesy and other amenities.All floors are filled of bad cigarette smoke.Its very unhealthy for the children.. Thats I see the reason why Booking.com debited our credit card so fast. A thing that I couldnt back out.and cancelled my reservations.Please be fair with your hotel paying guest... Please Clean Walls, Change old hangers, Paste worn out wall papers, fixed toilet door locks.Pull out old plastic in your beds. and buy cotton bed sheets.Tell your staff to at least greet hotel guest, good morning or good day, There are lot of adhesive tapes marks all over.Even at the front desk.I will never ever stay again in that hotel. They need not to spend big money for improvement, just a rag and a soap to clean walls., pull out broken locks.Please have chairs upholstery change on hotel room chairs, if not just cover it.I am not too clean, but just enough things for a paying hotel guests.If not of the view, and not being paid and collected, no choice at all, guest would have a choice to check out and leave and find another hotel better.than Tumon Bay Capital.Hope the hotel improve with this comment.Thanks