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Expedia-verified reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Deluxe Apartment, 1 Bedroom, Kitchenette
753 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types

Get an overview of this hotel
3.5-star Tulum hotel in Tulum City Center, near Tulum National Park

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Smoke-free property
24-hour front desk

Location

Located in Tulum City Center, this boutique hotel is within 3 miles (5 km) of Tulum National Park, Tulum Mayan Ruins and Gran Cenote. Playa Paraiso is 2.7 mi (4.3 km) away.

Hotel features

This smoke-free hotel features an outdoor pool, coffee/tea in a common area and free use of bicycles. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance.

Room amenities

All 8 individually decorated rooms feature free WiFi and iPod docks. Guests will find kitchenettes with full-sized fridge/freezers, hobs and microwaves.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Palms Tulum Luxury Condo Hotel features an outdoor pool and complimentary bicycles. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides a round-trip airport shuttle (available 24 hours) and a beach shuttle. This boutique hotel also offers tour or ticket assistance, multilingual staff and a garden. On-site self-parking is complimentary.

Palms Tulum Luxury Condo Hotel is a smoke-free property.

  • Coffee/tea in common areas
  • Beach shuttle (surcharge)
  • 24-hour front desk
  • Beach umbrellas
  • Beach cabanas (surcharge)
  • Tours/ticket assistance
  • Year Built – 2013
  • Free pool cabanas
  • Free self parking
  • Beach sunloungers
  • Free WiFi
  • Pool sunloungers
  • Outdoor pool
  • Smoke-free property
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Concierge services
  • Pool umbrellas
  • Beach towels
  • Total number of rooms - 8
  • Number of floors - 3
  • Number of buildings/towers - 2
  • Airport transport (surcharge)
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Separate living room
  • Free WiFi
  • Kitchenette
  • Separate dining area
  • Sofa bed
  • Full-sized fridge/freezer
  • Microwave
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Italian
  • Spanish

Parking

Free self parking

Room Amenities

Palms Tulum Luxury Condo Hotel offers 8 forms of air-conditioned accommodation which are accessible via exterior corridors, and features iPod docking stations and DVD players. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate living rooms and includes single sofa beds. Beds feature down comforters. 40-inch LED televisions come with satellite channels. Accommodation at this 3.5-star hotel has kitchenettes with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Air conditioning
  • Separate dining area
  • Furnished balcony
  • LED TV
  • Coffee/tea maker
  • Daily housekeeping
  • Individually furnished
  • Sofa bed size single
  • Phone
  • Individually decorated
  • Free bottled water
  • Microwave
  • Free local calls
  • Full-sized fridge/freezer
  • Cookware, dishware and utensils
  • Private bathroom
  • Stovetop
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Separate living room
  • Number of bedrooms - 1
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Free cots/infant beds
  • Separate bedroom
  • Satellite TV service
  • Rollaway/extra beds (free)
  • Free WiFi
  • Access via exterior corridors
  • Bidet
  • DVD player
  • Blackout drapes/curtains
  • Designer toiletries
  • Rainfall showerhead
  • In-room massage available
  • Slippers
  • Separate sitting area
  • Shower only
  • Sofa bed
  • iPod docking station
  • Kitchenette
  • Down comforter

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Cave exploring nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Ecotours nearby
  • Boat tours nearby
  • Golf lessons available nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11:00 AM

Minimum check-in age is 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MXN 150 for adults and MXN 150 for children (approximately)
  • Airport shuttle fee: MXN 2520 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Palms Tulum Luxury Hotel
  • Palms Luxury Hotel
  • Palms Tulum Luxury
  • Palms Luxury Condo Hotel

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guest rooms.

No pets or service animals are allowed at this property.

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