Cielo Master Deluxe Oceanfront king size bed with plunge pool and terrace | In-room safe, individually decorated, individually furnished, free WiFi
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Reviews of La Posada del Sol Boutique Hotel Tulum

3 out of 5
La Posada del Sol Boutique Hotel Tulum
Road to Boca Paila Km 3.5, Tulum, QROO

Reviews

8.2

Very good

Rating 10 - Excellent. 69 out of 144 reviews" "
Rating 8 - Good. 47 out of 144 reviews" "
Rating 6 - Okay. 11 out of 144 reviews" "
Rating 4 - Poor. 7 out of 144 reviews" "
Rating 2 - Terrible. 10 out of 144 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vessela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay thanks for everything
Stayed 8 nights in Mar 2024

8/10 Good

Kimberly, conroe

Travelled with partner
boutique hotel that 20 years old we were ocean front and it was very windy so we could sleep with the winds open and hear the waves which great no ac during the day which was fine for us because of the wind ac only ran during the night there was a hot water issue but that was resolved price was reasonable you get 2 “half” cups of coffee with the included breakfast a 3rd half cup will cost you $3.50 after 2 days of this I insisted on a full cup! Food preparation ladies were rude. Taxi service in Tulum is ridiculous for example $25 us to go 4 miles will probably be our 1 and only trip to Tulum we travel Mexico a lot FYI new Tulum airport is very nice
Stayed 5 nights in Mar 2024

6/10 Okay

Suzy

Travelled with partner
Liked: Staff & service
We stayed here 7 years ago and had a great experience in a standard room, this time we upgraded to a room with a balcony and a private little pool overlooking the ocean, and we paid good money for the upgrade. The pool had no movement, still water that was dirty, so we did not use it. It lacked little things like hooks in the bathroom to hang your towels, a full length mirror to see how you look like before leaving, a table to put whatever on, computer, food, etc…we were so excited for the upgrade as a treat as we never do that because of money, but it was our anniversary, so we decided to splurge, we wish we stayed in a standard room instead.
Stayed 6 nights in Feb 2024

10/10 Excellent

colleen marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Rebecca, Wilson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property right on the ocean! Breakfast every morning was made just for us and was delicious- I would definitely stay here again!
Stayed 2 nights in Mar 2024

8/10 Good

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Kortney

Stayed 1 night in Mar 2024

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Nice service. Albert help me getting really good tours and was available to help all the time.
Stayed 2 nights in Mar 2024

8/10 Good

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with the location and beautiful environment of La Posada del Sol. It was definitely the Tulum vibe—rustic, but had some very nice touches that made our trip feel special.
Stayed 3 nights in Feb 2024

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Maria

Stayed 3 nights in Jan 2024

10/10 Excellent

Maria Miguelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and chic. The staff was lovely and sincere. The beach was magnificent.
Stayed 7 nights in Dec 2023

10/10 Excellent

Oluwafunmi

Liked: Cleanliness, staff & service, property conditions & facilities
We had the most incredible time at this boutique hotel! Extremely clean, excellent service with everyone. Our check in staff was Arnold and he was extremely helpful and kind with everything. Our hotel was on the beach front so it was just magical waking up to the ocean everyday. Before coming in, David reached out via WhatsApp to help us with reserving restaurants and providing recommendations. We would definitely stay here again!
Stayed 3 nights in Dec 2023

10/10 Excellent

Abisai

Stayed 3 nights in Dec 2023

10/10 Excellent

Crystle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a relaxing location, the pictures dont do it justice, this hotel is beautiful and if you are thiking about it you wont be disappointed. it was our first time and Mexico and this was the perfect location. We found that using the fan meant we never needed the AC so there was no issue with that at all. We will be staying here again next time we are in Tulum and the breakfast was perfect every day!
Stayed 4 nights in Nov 2023
Response from Hotel pasada del sol on 29 Nov 2023
We really appreciate your nice comments.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Good staff.
Stayed 1 night in Nov 2023
Response from Hotel pasada del sol on 29 Nov 2023
We really appreciate your nice comments.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 1 night in Nov 2023
Response from Hotel pasada del sol on 29 Nov 2023
We really appreciate your nice comments.

4/10 Poor

Devon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prepare to your own bags up 3 flights of stairs -
My recent stay at La Posada del Sol in Tulum was extremely disappointing. It was a disastrous experience compared to my previous visits to other boutiques in Tulum. The service was nearly non-existent, and the staff's rudeness was astonishing. To make matters worse, we were left without water for showers or basic hygiene, which is unacceptable for any accommodation. What made the situation even more frustrating was the staff's apparent awareness of our hardships but their refusal to acknowledge or address them. This last visit was a far cry from the amazing experiences I had at other places in Tulum. I would strongly advise against staying here until they make significant improvements in their service and infrastructure."
Stayed 2 nights in Nov 2023

10/10 Excellent

SHARON

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view to the beach!! Really enjoyed how unique the room was compared to the average resort. Highly recommend for the culture and the friendly and welcoming staff!! Will plan on rebooking in the future.
Stayed 3 nights in Nov 2023
Response from Hotel pasada del sol on 29 Nov 2023
We really appreciate your nice comments.

10/10 Excellent

Millen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Eco friendly and quiet with beach access. We received complementary breakfast as a promotion for the season and was great! Relaxing area, nice staff, you feel free and if you need assistance staff is willing to assist even being just a few of them since is a small place. A/C just during night time and water on faucet is salty, but some fresh water is provided and market within walking distance were you can buy extra water if needed.
Stayed 2 nights in Oct 2023
Response from Hotel pasada del sol on 29 Nov 2023
We really appreciate your nice comments.

10/10 Excellent

Guillermo

Travelled with partner
Liked: Amenities, property conditions & facilities
amazing stay
Stayed 3 nights in Sep 2023
Response from Hotel pasada del sol on 29 Nov 2023
We really appreciate your nice comments.

10/10 Excellent

Ingrid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times before but I particularly like my stay this time around. First, I was greeted by friendly staff and was surprised by an upgrade to an ocean front view room with a private pool. The room looked recently upgraded, very clean, with lots of light, a private pool and lounge area outside in a terrace area. The room was spacious and felt private yet close to everything. I love the area where La Posada is located because you have direct access to the beach and launches with umbrellas to enjoy the view and spend a whole day by the beach. The reservation included breakfast. The portions were good and tasted delicious. I am very picky with my coffee but the coffee they gave me was on point. I would recommend this place for couples or a solo traveler or small group ( I have stayed here with my 2 sisters before). Next time I am in Tulum, will keep the tradition of staying here. Pros: location, staff, room facilities, quiet
Response from Hotel pasada del sol on 11 Sept 2023
Hotel posada del sol wish you have an excellent day!!

10/10 Excellent

Juan Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and the service was more than expected, highly recommendable!
Response from hotel posada del sol on 11 Sept 2023
Hotel posada del sol wish you have an excellent day!!

10/10 Excellent

tiffany

Stayed 2 nights in Aug 2023
Response from Hotel pasada del sol on 25 Sept 2023
Hotel Posada del Sol wish you an excellent flight!

10/10 Excellent

Lisa, Bronxville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service was exceptional, Arnold took care of all our reservations and even had me desserts prepared at our dinners because it was my birthday 🎂. The posada is really cute just as you see it in the pictures. For those using a car it is super convenient that they have parking spaces. Great place.
Response from Hotel pasada del sol on 25 Jul 2023
thank you for living a beautiful experience at posada del sol we hope you come back soon and have a nice rest of your day!!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay: perfectly as described!
Perfect stay for a night on our honeymoon! The rooms were clean and lovely, and we had a nice private pool on the balcony. The air conditioning worked super well and there was a nice private-ish beach on the property. The staff were friendly and accommodating, helping us make dinner reservations and recommending the best nightlife in Tulum! We would definitely stay here again!
Stayed 1 night in Jun 2023
Response from Hotel pasada del sol on 7 Jul 2023
thank you for being part of the family, Posada del sol appreciates your visit and we're looking forward to seeing you soon for another new adventure in the beach.

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing hotel this was in tulum, rooms are huge clean and the view is amazing, beach front. Staff is so sweet and helpful for 24HRS someone is always there to help! I will definitely be coming back to this hotel! & definitely recommending this cute hotel to everyone wanting to come to tulum !
Response from Karla R. on 19 May 2023
Hi Gina; thanks so much for your comment. We are so glad cause you really enjoyed the stay in our property.Welcome the next time! Warm regards.

10/10 Excellent

Diana

Stayed 1 night in May 2023
Response from Hotel pasada del sol on 7 Jul 2023
thank you for being part of the family, Posada del sol appreciates your visit and we're looking forward to seeing you soon for another new adventure in the beach.

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is right on the beach so you can just step outside and leave your valuables inside your room. Lots of chairs and areas to lay on. Quiet and secluded for you to relax and enjoy. The staff was also super friendly and helpful.
Stayed 1 night in May 2023

10/10 Excellent

Anahita, Ashburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I booked this hotel, I was in touch with the property using WhatsApp. It was a great experience. Gabriel and David, both of whom work in the front desk, are super friendly. Gabriel helped upgrade my room to one with a plunge pool. When we arrived at the hotel, went straight out to see the beach. Great location. My boys absolutely loved it. The hotel is beautiful and unique. The room was simple, modern looking in a unique way and just perfect. Our room was on the top floor and completely private patio. In the morning, looking at the sunrise, from my patio was just a unique experience. The room was very clean. The breakfast was great and hit the spot daily. The 3 ladies who work there were so nice and friendly. We got the eggs, pancake and yogurt granola bowl daily. Super fresh and tasty. Gabriel arranged all daily activities / tours I wanted. We went to Chichen Itza as well as Sian Kaan. The fact that it’s a boutique hotel is that they help you make all the arrangements. He also arranged for the taxi to take us to the meeting location and back. Gabriel also arranged for the bicycle rental and got a smaller bike for my younger son. I wished I could have stayed there forever… it’s that nice and beautiful. If I ever get the chance, I will definitely go back there. It was a wonderful experience.
Stayed 7 nights in Mar 2023
Response from Karla Rocha on 19 May 2023
Hi Anahita; we are so happy to listen your experience. We feel really satisfied with your happiness! See you later, you are very welcome in our beloved house. Warm Regards.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Overpriced hotel
Overpriced, frustrating service and rooms could use some updates. As demand for lodging has surged in Tulum, I imagine this place has simply raised their prices following the market boom without actually upgrading their service or updating their rooms. Check-in and check-out are slow because the 1-person hotel staff also has to work the storefront selling tourist items to passerbys. If a customer is browsing the store, you'll have to wait. Make sure you check your bill, as they also double charged us, which we fortunately caught at check-out. The rooms leave a lot to be desired. Very limited hot water and loud all times of day/night (most rooms have windows onto the one road that serves the beach, hotels, and restaurants). Furniture and fixtures need updating. Could use more light and a fan? There are better options for your money nearby - look elsewhere!
Stayed 3 nights in Jan 2023

10/10 Excellent

Egypt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great safe quiet hotel right on the beach. It is a boutique hotel so it's very small. The room we had was amazing BUT there was no way to close the bathroom door (we had to keep putting the trash can to try to close it which didn't really work). The bathroom was very large and the shower worked well. We had a balcony with an outdoor tub. Just note, the tub outside cannot be filled with hot water only cold water (we asked). We only dealt with David and he was terrific! He helped us set up our daily tours (we would pay a deposit to him and he would register us for whatever tour we wanted and we would pay the rest to the tour company). He was helpful in choosing places to visit, means of transportation, and getting a taxi. He made the trip enjoyable and easy! He was great I highly recommend you contacting him and asking for his help with tours/transportation/recommendations! The hotel was VERY clean and our room was cleaned daily.
Stayed 4 nights in Mar 2023

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The particular room we had at the Posada del Sol, with its own plunge pool, clear view of the sea, and a strong breeze day and night, was perfect. Every member of the staff was friendly and competent. The Posada’s location was great: it’s in the first cluster of restaurants, boutique hotels, specialty shops, and convenient stores in Tulum’s beach hotel zone. And, by the way, at least in February, 2023, a taxi into Tulum town was only about $17, not the $25 we had been led to expect. As we had been warned, the seaweed made the ocean unattractive for swimming for us (but not to others), but it did not interfere with beach sunbathing. In short, La Posada del Sol is wonderful.
Stayed 11 nights in Feb 2023

10/10 Excellent

Karina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a unique piece of property. You feel a sense of wholesomeness despite it's size and not having its own restaurant or bar. You are so central and close to all your basic and non-basic needs! I traveled with a mixed group of men and women both which were skeptical about safety which was quickly put to rest the night we arrived. The next day even the women were comfortable enough to go off and walk the town, shops, markets and cafes on their own. Upon waking, the best home cooked breakfast to your liking it immediately available and TOTALLY worth it! Close enough to walk to party areas like Papaya Playa Project or Azulik but far enough to sleep in complete serenity! It absolutely caught us all by surprise how PERFECT this place was! 5/5
Stayed 3 nights in Feb 2023

10/10 Excellent

Salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly allowed an early check in
Stayed 1 night in Feb 2023

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay at Posada Del Sol, the staff was overly accommodating and we really enjoyed our time here. Our room was great, opened up to the beach and very "tulum" vibe. The only thing I would mention is the rooms are dark so getting ready at night before dinner was a bit of a challenge but otherwise would stay again!
Stayed 1 night in May 2022
Response from Arnold'espinosa on 12 Jun 2022
Good morning, thank you very much for your comments, we hope to see you and your family soon and I hope you can visit us soon, greetings and have a great day

6/10 Okay

Sarah

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location, people that work there are nice. Overall a nice place to stay.
Stayed 7 nights in Apr 2022
Response from Karla on 16 May 2022
Sarah thanks for you comment! We are glad that you enjoyed your time in Tulum. Best regards.

8/10 Good

arlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, staff is great! Room comfortable, but they turn off AC from 9 am to 9 pm. That was a surprise! Enjoyed our stay
Stayed 4 nights in Mar 2022
Response from Karla R. on 16 May 2022
Arlene. Thanks for your rate and comment. We are so glad that you enjoyed your time in Tulum. You are welcome when you want to relax and enjoy nature!

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this trip for a week with my daughters. It was delightful from beginning to end. The staff was wonderful. We stayed in the Luna room and it was just beautiful. Small little beach which we liked because it wasn’t too crowded. Lots of nice places to eat. We will definitely stay here again.
Stayed 6 nights in Feb 2022
Response from Karla Love on 9 Mar 2022
Hello Sarah. We are so happy that you and your daughters enjoyed your holidays, you are great people! Warma regards. Karla R.

10/10 Excellent

Shane

Stayed 2 nights in Aug 2020

6/10 Okay

Sarif

Liked: Cleanliness, staff & service
I loved the ladies in the breakfast service. I didn’t
Stayed 3 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
View
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet private suite
Stayed 5 nights in Mar 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness
I was expecting a front of the beach room and they give me a room across street... They should specify what would you get for what you pay...
Stayed 2 nights in Jun 2021

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tulum Beach Hotel
I had a great stay here in May 2021. The breakfast was excellent and evrybody was very friendly. The beach was small but nice.
Stayed 3 nights in May 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is artistic and intimate. Great location and the staff was very friendly and helpful. We would stay here again.
Stayed 5 nights in Mar 2021
Response from Karla on 28 Mar 2021
Thank you so much to give your value opinion, all of us here, we love the place and energy, simply we are happy people sharing our house with you. Come back soon! Take care

10/10 Excellent

Fay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute boutique hotel, super friendly staff made us feel like family by the end of the stay. Super clean, felt very safe and just such a relaxed vibe and amazing location. Own private beach with a bear bar right next door so u can listen to music while enjoying a free day bed. Breakfast was great as well, literally booking this hotel as we speak to come back to Tulum.
Stayed 6 nights in Dec 2020
Response from Sofia on 10 Jan 2021
You were such a nice guests! We were so happy to have you here, and thrilled to have you back. Thank you for staying with us, you two are a lovely couple! See you soon. Sending our very best vibes