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Cielo Maya Beach Tulum
4.0 star property

Ocean-view hotel with a bar/lounge, near Soliman Bay

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Cielo Maya Beach Tulum

Photo gallery for Cielo Maya Beach Tulum

Outdoor pool, pool loungers
Terrace/patio
Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area | Premium bedding, down duvets, minibar, in-room safe
Breakfast, lunch, dinner served; international cuisine
Outdoor pool, pool loungers

Overview of Cielo Maya Beach Tulum

VIP Access
Reviews
9.0

Wonderful

Highlight
  • Staff & service is scored top 10% in Tulum by travellers.

Popular amenities

  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Check out the area

Map
TanKah III, Mza 3, Lot. 36, Tulum, QROO, 77760
  • Popular LocationSoliman Bay1 min walk
  • Popular LocationCenote Manatí1 min walk
  • AirportTulum, Quintana Roo (TUY)9 min drive
  • Popular LocationXel-Há Park10 min drive
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Room options

View all photos for Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area | Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

Highlights

Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Down duvet
Day bed
Premium bedding
Hairdryer
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Garden Area

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Garden Area

Highlights

Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Down duvet
Day bed
Premium bedding
Hairdryer
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

Highlights

Terrace
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Day bed
Down duvet
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Down duvet
Day bed
  • 645 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Tulum

Located in Tulum, Cielo Maya Beach Tulum is in the entertainment district and on a private beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Soliman Bay. Travelling with kids? Consider LabnaHa Ecopark Adventures and El Toh Ecopark. Discover the area's water adventures with nearby scuba diving, or enjoy the great outdoors with ziplining and ecotours.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Soliman Bay - 1 min walk
  • Cenote Manatí - 1 min walk
  • Xel-Há Park - 10 min drive
  • Tulum Mayan Ruins - 13 min drive
  • Playa Paraiso - 27 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • Zona Arqueológica de Tulum - 13 min drive
  • Templo Dios del Viento - 13 min drive
  • Mulut Jach Ki - 9 min drive
  • Chula Vista - 10 min drive
  • Starbucks - 8 min drive

About this property

Cielo Maya Beach Tulum

Upscale family-friendly hotel by the ocean
Consider a stay at Cielo Maya Beach Tulum and take advantage of free cooked-to-order breakfast, a free daily manager's reception and a rooftop terrace. With a private beach, beach massages and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a facial, aromatherapy or a manicure/pedicure. The on-site restaurant offers breakfast, brunch, lunch and dinner. Enjoy on-site activities, such as snorkelling, boat tours and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers
  • Bike hire, a round-trip airport shuttle (surcharge) and smoke-free property
  • Tour/ticket information, multilingual staff and beach towels
  • Luggage storage, beach umbrellas and a TV in reception
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Cielo Maya Beach Tulum have comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Down duvets and free cots/infant beds
  • Free toiletries and hairdryers
  • LED TVs with premium channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Kayaking
  • Outdoor pool
  • Playground
  • Snorkelling
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 140 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cielo Maya Tulum
Cielo Maya Beach Tulum Hotel
Cielo Maya Hotel
Cielo Maya
Cielo Maya Beach Tulum Hotel
Cielo Maya Beach Tulum Tulum
Cielo Maya Beach Tulum Hotel Tulum

Frequently asked questions

Does Cielo Maya Beach Tulum have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Cielo Maya Beach Tulum?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Cielo Maya Beach Tulum on 26 Apr 2024 start from £183.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cielo Maya Beach Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cielo Maya Beach Tulum?

This property doesn't offer parking.

What time is check-in at Cielo Maya Beach Tulum?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cielo Maya Beach Tulum?

Checkout is at noon.

Does Cielo Maya Beach Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 140 per vehicle applies.

Where is Cielo Maya Beach Tulum located?

Located in Tulum, this beachfront hotel is in the entertainment district and within a 15-minute walk of Soliman Bay and Tulum National Park. Cenote Manatí and LabnaHa Ecopark Adventures are also within 3 miles (5 km).

Cielo Maya Beach Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 296 out of 425 reviews" "
Rating 8 - Good. 69 out of 425 reviews" "
Rating 6 - Okay. 26 out of 425 reviews" "
Rating 4 - Poor. 15 out of 425 reviews" "
Rating 2 - Terrible. 19 out of 425 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Britney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere and proximity to the beach. The room was beautiful as well as the bathroom.
Stayed 5 nights in Apr 2024

10/10 Excellent

ERIKA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Apr 2024

10/10 Excellent

Marcos

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for a relaxing vacation. Great restaurant, everyone very friendly. Nice beach. There is cenote walking distance. The only downside is that you can walk along the beach
Stayed 3 nights in Mar 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property right on the beach. Nice staff, good restaurant and nice, clean rooms and facilities. Now that Telum has it's own airport, I plan to go back and stay here for a week. There is a large cenote right across the road that is worth several hours of your time, and you can go down the road 80 yards to manatee cove to access both another good restaurant and see the outlet to the cenote that goes to the ocean.
Stayed 2 nights in Mar 2024

8/10 Good

Consuelo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Beautiful building and location on the beach. Stayed 4 nights. In that time, our toilet had to be repaired twice, the safe had to be repaired, as well as the lock to our room. Our friends in the adjacent room had none of those issues, so maybe it was just our bad luck? Staff were very friendly and sympathetic to our issues. Would I return? Yes.
Stayed 4 nights in Mar 2024

10/10 Excellent

Anibal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite and helpful staff! Also the beach,they do their best to clean up the seaweed.
Stayed 6 nights in Mar 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far from town centre but easy access by car or taxi .
Stayed 2 nights in Feb 2024

10/10 Excellent

Alfonso

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was great definitely will return.
Stayed 1 night in Feb 2024

10/10 Excellent

Joselyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this place! So beautiful and staff was extremely helpful and so nice especially David. Shout out to him!! The private beach with boardwalk was so nice. Definitely will be booking again when back in Tulum
Stayed 5 nights in Jan 2024

8/10 Good

Lilian

Stayed 4 nights in Jan 2024

General hotel information

Reasons to Book
Property Cleanliness & Outdoor Pool
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0