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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Balcony

Guest reviews

4.5 out of 5 Wonderful
212 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Map

Explore the area

Popular LocationSFER IK4 min drive
Popular LocationLas Palmas Public Beach5 min drive
Popular LocationPlaya Paraiso8 min drive
AirportTulum, Quintana Roo (TUY)17 min drive

Choose dates to view prices

  • Standard room 1st floor ( king or 2 double beds)

    Room amenities

    • Sleeps 3
    • 1 King Bed and 1 Single Sofa Bed
    More detailsStandard room 1st floor ( king or 2 double beds)
  • Deluxe Suite 1 king bed with jacuzzi

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Suite 1 king bed with jacuzzi
  • Deluxe suite 1 King bed (jacuzzi & roof garden)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe suite 1 King bed (jacuzzi & roof garden)
  • Deluxe King or 2 Beds 2nd & 3rd floor

    Room amenities

    • 409 sq ft
    • Sleeps 3
    • 1 King Bed and 2 Queen Beds
    More detailsDeluxe King or 2 Beds 2nd & 3rd floor

About this area

Tulum

Aluna Hotel Tulum is located in Tulum. The area's natural beauty can be seen at Tulum National Park and Playa Paraiso, while Tulum Monkey Sanctuary and Xel-Há Park are popular area attractions. LabnaHa Ecopark Adventures and Jungle Place are also worth visiting.
Visit our Tulum travel guide
View in a map
Popular Location

What's nearby

  • Tulum National Park - 11 min walk
  • SFER IK - 4 min drive
  • Las Palmas Public Beach - 5 min drive
  • Playa Paraiso - 8 min drive
  • Tulum Mayan Ruins - 13 min drive

Restaurants

  • Aluna — 1 min walk

About this property

Aluna Hotel Tulum

3.5-star hotel near Tulum National Park
Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a rooftop terrace and spa services. All 78 rooms offer free WiFi, minibars and LED TVs with cable channels. Other amenities available to guests include room service (during limited hours), premium bedding and rainfall showerheads.
Aluna Hotel Tulum offers 78 forms of accommodation with minibars and a safe. Beds feature premium bedding. 55-inch LED televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11 AM: USD 15-40 for adults and USD 15-40 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Spanish

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Massage - deep-tissue
  • Massage - swedish

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Ceiling fan
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch LED TV
  • TV channels

Food and drink

  • Minibar

More

  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 15 and USD 40 for adults, and USD 15 and USD 40 for children (approximately)
  • Airport shuttle fee: USD 280 per vehicle (roundtrip)
  • Airport shuttle fee per child: USD 00 (roundtrip), (from 4 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Aluna Hotel
Aluna Tulum
Aluna Tulum Hotel
Aluna Hotel Tulum Hotel
Aluna Hotel Tulum Tulum
Aluna Hotel Tulum Hotel Tulum

Frequently asked questions

Can I cancel my reservation for free at Aluna Hotel Tulum and receive a full refund?
Yes, Aluna Hotel Tulum offers free cancellation on select room rates, because flexibility matters! Please refer to Aluna Hotel Tulum cancellation policy on our site for more details about any exclusions or requirements.
Does Aluna Hotel Tulum have a pool?
Yes, this property has an outdoor pool.
Is Aluna Hotel Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking at Aluna Hotel Tulum?
Self-parking is free at this property.
What time is check-in at Aluna Hotel Tulum?
Check-in is from 3 PM to 11:30 PM. Late check-in is available during limited hours.
What time is check-out at Aluna Hotel Tulum?
Checkout is at noon.
Does Aluna Hotel Tulum provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 280 per vehicle applies.
Where is Aluna Hotel Tulum located?
Situated in Tulum, this hotel is within 1 mi (2 km) of Dos Aguas Park and Tulum National Park. Playa Paraiso and Tulum Mayan Ruins are also within 3 miles (5 km).
4.5
Wonderful
212 reviews
5 - Excellent
147
4 - Good
45
3 - Okay
12
2 - Poor
5
1 - Terrible
3

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded our expectations! It was absolutely stunning, with great attention to detail. The staff was friendly and helpful, providing great recommendations on things to do and places to eat in town. The food and cocktails in the restaurants were delicious, and a great daily happy hour! Our room was gorgeous, super clean, and very comfortable! This hotel is top-notch! Close walk to downtown with fun restaurants and shopping along the way, and a super quick bike ride anywhere! ATM and bike rentals on site were also very convenient!
Stayed 4 nights in Mar 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Staff & service, amenities
I loved the wait staff and all the plants, the bathroom had a weird odor the whole time, Also was supposed to have king size bed, was put in a room with 2 full size beds and told they were at capacity!
Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay at Aluna. It's not on the beach but conveniently located on a quiet street a short bike ride or walk to the beach or town. Generous size room with king size bed with the most amazing mattress and pillows.
Stayed 6 nights in Mar 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Aluna hotel was amazing. We had our personal jungle in our backyard. The food was good and the location was next to everything you needed just a cab away. The servers were very helpful and friendly.
Stayed 5 nights in Mar 2020
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