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Tulum Hotel Guide. AM Resorts Hotels in Tulum, Riviera Maya

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Dreams Tulum Resort & Spa All Inclusive - Tulum Hotels
Rating: 4.0 Stars
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Dreams Tulum Resort & Spa All Inclusive

Carretera Chetumal-Puerto Juarez km 234, Tulum - Map
"Great Place minor flaws"
We stayed at Dreams Tulum for five days for our daughter's wedding. The facilities were nice, staff excellent, and the food delicious. We did have a couple of problems, one was explained our final day there. When we arrived we were "upgraded" to a different room overlooking the beach. We thought this was great until we tried going to bed prior to 11 pm. The room was situated just above the bar which stayed open and hosted the evening events which kept us awake. We dealt with it but it would have been nice to know before hand. The log-in for Wifi didn't work properly and giving some of the restaurants our room number led to some questions at meal time. We finally discovered that our original room number was listed as our room and not the "upgraded" room. The last two days of our stay we didn't have hot water until 20 minutes into our shower time. I have no idea why and didn't ask. The pool lounge chair reserving needs to be enforced. too many people lay out towels on the chairs around the pool VERY early and then don't return to use them.
Traveller from Portland, OR
Located between Playa del Carmen and Tulum, this Unlimited-Luxury®, family friendly resort is situated along a unique …More

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