This hotel was a terrible experience
I will never return to this hotel. We arrived at 4am and our room was not ready for us. There was someone in our room because there was a mistake within the staff from the booking. We were then given a room with two beds (after we requested one) and they knocked at 11am as we were still sleeping because they took forever to get us a room. The employee was VERY rude and did not even consider the fact they messed up big time. There was absolutely NO customer service and no consideration of our patience with the hotel staff. 20 minutes later, when we were TRYING to gather our stuff quickly, the manager opened the door with his own key, without our permission, and screamed at us to get out of the hotel. We tried explaining our situation and patience with him, but he did not care one bit. We will never be returning to this hotel and hope for a refund.