Not what I expect from a 3.5 star hotel
First surprise was they do not have complementary coffee in the lobby during the morning. The day we were checking out the housekeeping crew was knocking so hard very early in the morning. Later at about 10 am the smoke alarm went off, we were in the sixth floor, people from every room exiting scared of what was going on, when we started running in the hall looking for the stairs the housekeeping crew was performing their normal shores in a room, when I asked them why they were not rushing out they said that because it was a false alarm!! Come on people, you should have been notifying guest!! Bad experience, not worry about the guest, this hotel is about getting your extra dollar.
Comment from Hotel Management
25-Apr-2017 by Priscilla G, Hotel Management
Dear Valued Guest,
Thank you for your feedback, Hope to see you again for future reservations.