Ratings based on 364 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
78% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

No microwave, fridge or continental breakfast

Posted 24-Oct-2016
Pros: It was close to my conference hall.
Cons: They were not well prepared even though I booked over a month.
Location: The location was ok with shopping centers nearby.
Bad, the causacian staff who checked me in was not friendly. The hotel shuttle driver KIM was superb and very friendly. The hotel need more of that type of staff(I mean KIM). There were some other nice staffs though but I can't remember their names.
5out of 5
by A verified traveller

Posted 17-Oct-2016
Location: Perfect location for where I needed to be.
Great location, great staff - some of the best I have experienced. Great customer service and shuttle excellent. Staff very prompt with extra requests ie, my mattress was too hard for me. They changed it out for a pillow-top within 30 minutes. The rest of my sleeping was terrific. Elevators were very quick. I noticed there were a lot of corporate accounts. Many workers in different industries stayed here all the time. Talking with these guests, they were very happy with this hotel. Hotel food was delicious. Breakfast buffet, burgers, and sides all delicious and cooked perfectly to my request. I enjoyed the orange infused ice water in the lobby. My only negatives were the lobby and restaurant areas--very chilly. Unfortunately breakfast buffet chaffing dishes could not hold the heat. If you did not get there when they filled dishes, all the food was cold, not just cool, but cold. The staff was very apologetic and brought more hot food out, but that did take awhile. I enjoyed the fresh fruit while I waited. I definitely will stay and recommend this hotel to others.
3out of 5
by A verified traveller from Springfield, MO

Weekend Getaway

Posted 06-Oct-2016
Pros: The hotel was beautiful and had a welcome feel.
Cons: Bathtub was extremely dirty. So gross we chose not to shower! We didn't contact management and they most likely would have taken care of it.
Location: Oral Roberts University, Victory Church and WalMart all in walking distance.
We loved our time here, there was remodeling going on, but it really didn't affect us. It was a perfect location for our needs. Plenty of handicap parking and easily accessible.
5out of 5
by A verified traveller from California

Posted 11-Aug-2016
Free pick up and drop off from airport. Very convenience for ORU parents.
5out of 5
by Steve

This traveller left a rating score only Posted 27-Jul-2016 on Hotels
3out of 5
by Frankie from Stringer

Peak Youth Conference

Posted 26-Jul-2016 on Hotels
We had a gun prank. A car was stolen & the room needs updating. Staff was very helpful & friendly!
3out of 5
by Wesley from Cape Girardeau


Posted 25-Jul-2016 on Hotels
I anticipated a more spacious hotel, the rooms are smaller than i thought and the hallways are narrow, along with the long wait times of the elevators. No complimentary breakfast also made me a little upset, but nothing a quick visit to Sonic couldnt fix (Walking distance from the Crowne Plaza). Rooms were nice and comfy, overall a good stay but it couldve been better.
5out of 5
by A verified traveller

Mattresses seem old

Posted 15-Jul-2016
It was overall good, staff was nice. Bar was only serving Wine and Beer because bartender wasn't in...that was unfortunate since we wanted some Maegaritas...
2out of 5

Posted 11-Jul-2016 on Hotels
The hotel did not have any air. It was broke and the hotel never let me know
4out of 5
by jennifer from Tulsa

Great room

Posted 07-Jul-2016 on Hotels
It was great