Ratings based on 301 verified reviews

3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller

Posted 19-Sep-2019
Unfortunately, undergoing extensive upgrade to the rearward section of the hotel, moving to the front later in 2019, upgrading all bedrooms and the overall modernisation of facilities. Bringing out of the 70’s into the 2020’s. Finalised next year. Will be an excellent facility. Location on the golf course, next to club house, so for golfers, an excellent location.
2 out of 5
by a verified traveller

This traveller left a rating score only Posted 15-Sep-2019
4 out of 5
by a verified traveller

Posted 12-Sep-2019
Comment from Hotel Management
13-Sep-2019 by Linzi, Hotel Management
Thank you for your feedback, we are pleased to hear you had a pleasant stay. We hope to welcome you back in the near future.
4 out of 5
by a verified traveller

Posted 06-Sep-2019
Lovely hotel staff were all lovely and friendly but hotel needs updating rooms are slightly dated and beds uncomfortable 😣
Comment from Hotel Management
06-Sep-2019 by Linzi, Hotel Management
Thank you for your lovely feedback regarding your recent stay with us. We are pleased to hear you had a pleasant stay. As you may be aware the hotel is currently going through a refurbishment which will include the interior, this is due to be completed by June 2020. We hope to welcome you back in the near future to see the finished product.
2 out of 5
by a verified traveller

Posted 23-Aug-2019
Comment from Hotel Management
26-Aug-2019 by Linzi, Hotel Management
Thank you for taking the time to leave your scoring from your recent stay with us. We are keen to hear back any feedback you may have to help us improve on any negative experiences you may have had during your stay.
5 out of 5
by a verified traveller

Posted 11-Aug-2019
Comment from Hotel Management
13-Aug-2019 by Linzi, Hotel Management
Thank you for your great scoring for your recent stay with us. We are so pleased to hear you had a lovely time. We hope to welcome you back in the near future.
4 out of 5
by a verified traveller

Posted 11-Aug-2019
Great location, staff were very helpful. Enjoyable stay
Comment from Hotel Management
13-Aug-2019 by Linzi, Hotel Management
Thank you for your lovely feedback regarding your recent stay with us, we are so pleased to hear you had an enjoyable stay. We hope to welcome you back to the hotel in the near future.
3 out of 5
by a verified traveller

Posted 05-Aug-2019
Location was nice- but due to construction work, the view was blocked by steel poles. There was no hot water for the first evening until the following morning at 7am. The coffee and tea amenities were not restocked in the room after housekeeping and empties were still left in the tray. doors slam shut very loudly. Beds were comfortable and bathroom was clean.
Comment from Hotel Management
26-Aug-2019 by Linzi, Hotel Management
Thank you for your feedback regarding your recent stay with us, We are sorry to hear that you were disappointed with the experience, a member of our team has tried to contact you directly to discuss a different matter and would be happy to discuss the issues noted as well.
3 out of 5
by a verified traveller from London

Posted 01-Aug-2019
What was a good hotel in the past is now tired and rough around the edges. Still charging a premium price though. Won’t be returning.
Comment from Hotel Management
01-Aug-2019 by Linzi, Hotel Management
Thank you for your feedback regarding your recent stay with us. The hotel is currently going through a refurbishment which is due to be completed in June 2020. We do hope that we can welcome you back to see the finished product.
4 out of 5
by a verified traveller

Posted 25-Jul-2019
Currently under going repair. Staff excellent pleasant and helpful
Comment from Hotel Management
25-Jul-2019 by Linzi, Hotel Management
Thank you for your lovely comments regarding a recent stay with us, we are so pleased to hear you had an enjoyable stay. We hope to welcome you back in the near future.