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Reviews of Arena Hotell

3 out of 5
Arena Hotell
Edsvagen 14, Vanersborg

Reviews

8.0

Very good

Rating 10 - Excellent. 120 out of 477 reviews" "
Rating 8 - Good. 225 out of 477 reviews" "
Rating 6 - Okay. 109 out of 477 reviews" "
Rating 4 - Poor. 14 out of 477 reviews" "
Rating 2 - Terrible. 9 out of 477 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Heikki

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Yvonne Arena Hotell Vänersborg on 1 Sept 2023
Tack!Välkommen åter!

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect. Delicious breakfast, very spacious room and above all very friendly and helpful staff. I had a problem with locating a public car charger, a very kind lady from the reception helped me with this. I highly recommend
Stayed 1 night in Feb 2022

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel located in a neighborhood. Very cozy.
Stayed 2 nights in Sep 2021

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very friendly staff. Will help you as much as they can. Rooms was a little cold but apart from that it was a great stay. Free washing machine,dryer and irons just need your own washing powder.
Stayed 1 night in Feb 2018

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful and friendly
Stayed 7 nights in Jan 2018

10/10 Excellent

ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very nice and clean hotel, comfortable bed with basic but nice breakfast. Pizza shop across the road for dinner which is eat in or takeaway.
Stayed 1 night in Jan 2018

8/10 Good

Claus

Liked: Staff & service
Disliked: Property conditions & facilities
Little to off
nice staff . but needs a makeover
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property but lousy laundry facility.
We especially chose this property because it had self service laundry facilities. However, the machine was small and slow. It took 2 hours to wash one load so very inadequate. An upgrade in this area would greatly improve this property. Staff was friendly and helpful. Room was small but clean. We would consider staying here again.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable hotel. Welcoming
Welcoming and comfortable,clean hotel. Staff very friendly. Rooms comfortable. Made the most of the sauna in the hotel which was excellent and not busy. Within easy walking distance of Vanersborg town. We did eat in the hotel and food was excellent. Would definitely recommend hotel and will definitely use again.

6/10 Okay

Bags67, Iowa, USA

Liked: Cleanliness, staff & service
Exploring the area
Two of my grandparents emigrated from this area 100 years ago. This hotel was a convenient homebase for exploring the area. The hotel had a lot of amenities that we did not use - everything from pool table to sauna. The room was small as was the bathroom. The space for hanging clothes was inadequate for us because we were on a two week vacation. The hallway to our room seemed dark.

10/10 Excellent

lesley, T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Felt like home. Staff helpful.
Would definately recommend this friendly hotel and would stay here again. Ideal location

10/10 Excellent

David, Hitchin UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Very satisfied with price. location, food and overall condition of hotel

2/10 Terrible

Mark, Denmark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not trust the ratings of this hotel
I picked this hotel because of the nice rating on Hotels.com. This is a very ordinary three star hotel, rather old and bad location. Nothing horrible, but I simply cannot beleive that this rating is generated in a honest way.

10/10 Excellent

Oskar

Stayed 1 night in Nov 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Ingen fungerande bastu
Stayed 1 night in Nov 2023
Response from Yvonne Arena Hotell Vänersborg on 29 Nov 2023
Hej!Tyvärr hade vi oturen att få en vattenskada i vår bastu så den är inte i bruk.

10/10 Excellent

Urban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Yvonne Arena Hotell Vänersborg on 27 Nov 2023
Tack för din feedback!

6/10 Okay

Henrik

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Det är ett äldre hotell som är lite slitet men rent och städat. Så bra boende för det priset
Stayed 1 night in Nov 2023
Response from Yvonne Arena Hotell Vänersborg on 20 Nov 2023
Tack för din feedback!

6/10 Okay

Per

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from MVH/Stella on 16 Nov 2023
Hej Per.Tack för din feedback! Med vänlig hälsning/Stella

8/10 Good

KEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arena hotell
Kanonbra incheckning utav Mariah i receptionen.. Hjälpsam, trevlig..bodde bara 1 natt fast det var bra. Frukosten helt ok ..Rummet behöver en uppfräschning..Synd att man ska betala för Parkeringen..borde vara gratis då man betalar dyrt för hotellet..Mvh Ken
Stayed 1 night in Nov 2023
Response from Aida/Reception on 13 Nov 2023
Hej!Tack för din feedback.Välkommen åter!

10/10 Excellent

Linus

Stayed 1 night in Nov 2023
Response from Aida/Reception on 13 Nov 2023
Hej!Tack för din feedback.Välkommen åter!

6/10 Okay

Lars Göran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Aida/Reception on 13 Nov 2023
Hej!Tack för din feedback!

8/10 Good

Patrik

Stayed 1 night in Nov 2023
Response from Aida/Reception on 13 Nov 2023
Hej!Tack för din feedback.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rummet kändes ofräscht. Golvet var klibbigt. Tv-kontrollen var så äcklig att vi inte ville ta i den, såg ut som att någon spillt både det ena och det andra på den. Det fanns ingen extra toarulle på toaletten så det fick vi be om. Frukosten var okej men inget extra. Men personalen var trevlig.
Stayed 1 night in Sep 2023
Response from Med vänliga hälsningar, Aida/Reception on 2 Oct 2023
Hej! Vi beklagar att du hade en dålig upplevelse på vårt hotell, vad gäller rummet.Vi kommer att ta det på allvar och vi ska bli bättre på det. Vi hoppas att du ändå kommer till oss igen.Ha en fin dag.

8/10 Good

Olle

Stayed 1 night in Sep 2023

8/10 Good

Jessika

Stayed 1 night in Sep 2023

10/10 Excellent

Staffan Ernst Gösta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Benny

Stayed 3 nights in Aug 2023
Response from Yvonne Arena Hotell Vänersborg on 1 Sept 2023
Tack!Välkommen åter!

8/10 Good

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MC-resa
Bra städat!
Stayed 3 nights in Aug 2023
Response from Mvh, Jasmina on 22 Aug 2023
Hej!Tack för din feedback!Välkomna tillbaka vid ett annat tillfälle!

10/10 Excellent

Johan

Stayed 1 night in Aug 2023
Response from Mvh, Jasmina on 22 Aug 2023
Hej!Tack för din feedback.Kul att du trivdes!Välkomna tillbaka vid ett annat tillfälle!

6/10 Okay

Christer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Greit og sentralt.
Helt greit hotell nok så sentralt i byen. Gangavstand til sentrum. Rommene har enkel standard. Veldig kaldt på badegulvet, burde vært varme i gulvet.
Stayed 1 night in Aug 2023
Response from Mvh, Jasmina on 22 Aug 2023
Hej!Tack för din feedback!Välkomna tillbaka vid ett annat tillfälle!

8/10 Good

Petra

Liked: Cleanliness, staff & service
Rent och fräscht
Extremt hårda sängar men rent och fräscht. Trevlig personal.
Stayed 1 night in Aug 2023
Response from Mvh, Jasmina on 22 Aug 2023
Hej!Tack för din feedback!Vi tar och kollar upp sängarna.Välkomna tillbaka vid ett annat tillfälle!

10/10 Excellent

Marie

Stayed 1 night in Aug 2023
Response from Mvh, Jasmina on 22 Aug 2023
Hej!Tack för din feedback.Kul att du trivdes!Välkomna tillbaka vid ett annat tillfälle!

4/10 Poor

Even

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Helt greit, men kommer dårlig fram når en bestiller at det koster 100kr pr døgn for parkering. Dette ødla helhets intrykket for oppholdet. Hadde heller valgt ett annet hotell hvis dette hadde kommet fram
Stayed 2 nights in Jul 2023
Response from Yvonne Arena Hotell Vänersborg on 1 Aug 2023
Hej!Vi ska se över den informationen om parkering.Tack för att du påtalade det här.

6/10 Okay

Marie

Disliked: Room comfort
Stayed 1 night in Jul 2023
Response from Yvonne Arena Hotell Vänersborg on 28 Jul 2023
Hej! Hade vart bra och veta vad som inte var så bra.

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Rita

Stayed 1 night in Jul 2023

8/10 Good

Egon

Liked: Cleanliness
Vid incheckningen mycket trevlig tjej 😀 frukostpersonalen var ganska butter. Hon som hade utcheckningen var inte alls trevlig ☹
Stayed 2 nights in Jul 2023
Response from Mvh, Jasmina on 22 Aug 2023
Hej!Tack för din feedback!Vi får hoppas tjejen på frukost hade en dålig dag bara. För det är inte så vi önskar att våra gäster ser oss.Välkomna tillbaka vid ett annat tillfälle!

6/10 Okay

Berit

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Sånn passe fint opphold
Rommet var rent, men luktet veldig sterk av myggspray. Sengen var reparert med plate med overmadrass, var fryktelig hard å ligge i. Pluss for bra frokost. Hotels.com oppgir andre åpningstider i resepsjonen enn hva som var realiteten. Måtte betale for parkering.
Stayed 1 night in Jul 2023
Response from Yvonne Arena Hotell Vänersborg on 28 Jul 2023
Hej! Vi ska se över våra öppettider. Ja tyvärr har vi fått parkeringsavgift.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, room comfort
Jessica o Nicklas
Helt ok . Hårda sängar . Trevligt spel rum . Men skulle önska nyare pingisrack o bollar . Fick ha en tennisboll
Stayed 1 night in Jul 2023
Response from Mvh, Jasmina on 22 Aug 2023
Hej!Tack för din feedback!Vi tar och kollar upp racken och bollarna. :)Välkomna tillbaka vid ett annat tillfälle!

10/10 Excellent

Daniel

Stayed 1 night in Jul 2023
Response from Med vänliga hälsningar, Aida/Reception on 17 Jul 2023
Tack så mycket för din feedback!

2/10 Terrible

Elias

Disliked: Cleanliness, staff & service, room comfort
ta
Långt ifrån stan vi blev dåligt bemötta nej inte detta hotell igen!.
Stayed 2 nights in Jul 2023
Response from Yvonne Arena Hotell Vänersborg on 28 Jul 2023
Hej!Så tråkigt att vi inte levde upp till era förväntningar.Vi ska se över vad som hänt.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Fia

Stayed 1 night in Jul 2023
Response from MVH/Stella on 11 Jul 2023
Hej. Vi beklagar för din upplevelse.Vi vill gärna dina synpunkter och vad var det det som du var inte nöjd med din vistelse hos oss som vi kan förbättra oss.

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Isabelle

Stayed 1 night in Mar 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt nöjda👍
Stayed 1 night in Feb 2023