Comfort Suite | Premium bedding, down duvets, Select Comfort beds, minibar
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Reviews of Hotel Chalet del Sogno

5 out of 5
Hotel Chalet del Sogno
Via Spinale 37b, Madonna di Campiglio, Pinzolo, TN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 29 out of 38 reviews" "
Rating 8 - Good. 7 out of 38 reviews" "
Rating 6 - Okay. 0 out of 38 reviews" "
Rating 4 - Poor. 0 out of 38 reviews" "
Rating 2 - Terrible. 2 out of 38 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Benjamin

Stayed 4 nights in Aug 2021

10/10 Excellent

Saskia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice, friendly atmosphere. Staff always ready to help and have a smile on their face. The owner went to a lot of trouble to make sure we had all the information we needed to plan our adventures. A top class hotel.
Stayed 4 nights in Aug 2019

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners and staff were so kind and friendly. The breakfast was fantastic with a wide variety of breads, pastries, juices, fresh fruits and delicious honeys from the area.
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful 4 night ski break at Chalet del Sogno
Lovely traditional alpine hotel. Great location next to Spinale Lift Station (2 mins walk from the hotel boot room) & only 8 min walk to village centre, either across the local park or down the quiet road. Excellent service received from all the attentive, friendly hotel staff. Brilliant pre-holiday communication and assistance via email. Good choice of items on the buffet breakfast, but would like to see more hot choices...i.e. sausage, bacon, beans, mushrooms, hash browns etc. You can choose from either fresh eggs, eggs Benedict, pancakes or omelet from the menu. Can't comment on the dinners as we ate out every evening. Large room with living area and large bathroom with bidet and shower. Walk-in wardrobe and separate wardrobe in the entrance hall. No dressing table and mirror in the bedroom. Room facilities included bathrobes, slippers, hot water bottle, hairdryer,TV, safe. Kettles are available upon request. No mini bar or fridge. Hotel can arrange airport transfers Euro 290 one way (this rate from Milan Bergamo). 2 ski storage rooms in the hotel garage on the lower ground floor with heated boot racks. Direct door access to the road next to the lift station. Ski hire available from hotel but we hired from the ski hire shop next to the lift station because we had a 15% discount from the local ski school. Reception staff were helpful in assisting with lunch and dinner reservations in resort. Afternoon tea 4-5pm choice of 2 cakes. No complimentary tea/coffee.
Stayed 4 nights in Mar 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the owner are very nice and friendly
Stayed 1 night in Dec 2018

10/10 Excellent

G, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Perfect Perfect
Perfect Perfect Perfect perfect perfect nothing more to add.
Stayed 3 nights in Apr 2018

10/10 Excellent

mimi, montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to ski lift.
Lovely small hotel,immaculately clean. Right next to gondola, about a 10 minute wLk from village centre.
Stayed 7 nights in Feb 2018

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dolomite retreat
A lovely hotel in a special area...the highlight was taking the lift to the top of the mountain and walking down...excellent food at the hotel if a bit pricey and formal...we enjoyed the spa and the whirlpool in our room...very comfy place.
Stayed 3 nights in Sep 2017

10/10 Excellent

Bob , albany ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel !Ski in-Ski out
A beautiful chalet right next to the gondola provides easy access to the slopes. Wonderful attentive staff does everything to make you feel at home. Rooms are very clean and spacious,lounge area very nice for après ski treat. Owner even took time to give a tour of the mountain while skiing.We were very impressed. Overall a five star experience for all!!

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back!
Great hotel with fantastic service!!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel!! Terrible - Obnoxious Staff
Would certainly not reccomend booking this hotel. There are so many better alternatvies in this area.

10/10 Excellent

judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the best hotels I have ever experienced. Although small, the rooms were incredibly spacious and comfortable and the hotel staff were exceptionally helpful and friendly. It is also a beautiful Italian town.

10/10 Excellent

haim, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel highly recomended

8/10 Good

Gianpietro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Torleif

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soggiorno perfetto personale attento e gentile qualità del buffet eccellente ottimo ristorante
Stayed 1 night in Feb 2021

8/10 Good

Kikko, Modena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale gentilissimo, servizio di consulenza e di assistenza davvero gradevolissimo. Hanno reso l’esperienza speciale.
Stayed 10 nights in Jul 2020

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Vidar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Hotel Chalet del Sogno on 9 Apr 2019
Dear Marcelo, thanks for your kind review and we really hope to host you again in the near future. All the best! Hotel Chaelt del Sogno

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveller

Ottima struttura e personale super
Personale fantastico! E proprietari presenti e cordialissimi! Bellissima struttura.
Stayed 7 nights in Aug 2018

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servizio impeccabile e caloroso benvenuto da tutto il personale
Stayed 1 night in Aug 2018

10/10 Excellent

Samuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic in Madonna Di Campiglio
We had a wonderful week at Chalet del Sogno. The hotel is very close to one of the main lifts in Madonna. The room had all you could wish for, the bed was comfortable and they even made the room ready for the night every evening. The staff where at all time helpful and caring, always ready to help for anything you ask for. You almost felt like being a part of a family which is nice. The breakfast was more than enough, very fresh and the staff could help you with your requests. And on top of everything the ristorante, Due Pini was excellent. We had several dinners there and the food was the best we had in Madonna that week and service was excellent. We especially enjoyed the fish dishes and the presentation of the food. The only thing that we can say was not 100% was the speed of the internet. It was acceptable but not good. However we got a lot of help and could use their equipment when we had these problem. Also a sign of the staffs service mind. We highly recommend this hotel and ristorante and will of course stay here next time we visit Madonna.
Stayed 6 nights in Jul 2018

10/10 Excellent

J.M.M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hiking, fietsen en skieen.
Super mooie lokatie in de bergen. Zeer vriendelijk en zorgelijk personeel. In de winter is dit een super plek voor diegene die van skieen houden en in de zomer voor diegene die van hiking en fietsen houden.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hübsches Hotel in schöner Lage
Freundliches, zuvorkommendes Personal. Das hoteleigene Restaurant war nicht so gut wie erwartet.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ela, milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibile
Incredibile posizione, ad un (uno, seriamente) passo dalla cabinovia Spinale e a tre dal centro. Deliziosamente gestito, arredato e accogliente. Molto bella la SPA, Anche se non ho avuto modo di testarla.

8/10 Good

Dave03, Pordenone

Liked: Cleanliness, staff & service, property conditions & facilities
Una piacevole sorpresa
Tutto bene, camera al primo piano non ha una bella vista colazione ottima.

10/10 Excellent

Itxaso, San Sebastian, España

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel ideal para esquiar y relajarse
Está en un lugar inmejorable a 25mts del telecabina Spinale. El servicio excelente. El desayuno muy bueno. No tiene restaurante pero no es problema porque hay muchos restaurantes en la zona. El spa es pequeñito pero está bien para relajarse después de esquiar. El único problemilla es que la temperatura de la piscina es un poco baja, le faltan 3 ó 4 grados.