Sauna, hot tub, hot springs/mineral springs, body treatments, mud baths
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Reviews of Ensana Thermia Palace

5 out of 5
Ensana Thermia Palace
Spa Island, Piestany

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 70 reviews" "
Rating 8 - Good. 19 out of 70 reviews" "
Rating 6 - Okay. 7 out of 70 reviews" "
Rating 4 - Poor. 3 out of 70 reviews" "
Rating 2 - Terrible. 1 out of 70 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alfonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet property.
Stayed 4 nights in Sep 2023
Response from Hotel Thermia Palace on 29 Sept 2023
Dear Mr. Alfonso,thank you for your stay in hotel Thermia Palace and taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be nice and quiet during your stay.Creating a peaceful and comfortable environment for our guests is one of our top priorities, and we're pleased to know that you had a tranquil experience while staying with us.The satisfaction and comfort of our guests means a lot to us. We are very happy that the stay met your expectations. Of course, we will do everything in our power to ensure your future stays to your complete satisfaction.We are looking forward to the opportunity to welcome you back in the future in hotel Thermia Palace in Piešťany.With regards,Veronika PalkechováFront office clerk SLOVENSKÉ LIEČEBNÉ KÚPELE PIEŠŤANY, a.s.Winterova 29, 921 29 Piešťany, Slovenská republika

10/10 Excellent

Helene, Rochester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Olde World ambiance
Stayed 2 nights in Jul 2023
Response from Hotel Thermia Palace on 29 Sept 2023
Dear Mrs. Helene,thank you for your visit hotel Thermia Palace and for sharing your feedback with us. We are delighted to hear that you loved the Olde World ambiance of our hotel.Preserving and creating a charming, nostalgic atmosphere is something we take great pride in. It it is wonderful to know that you appreciated the unique and classic ambiance we aim to provide our guests.The satisfaction and comfort of our guests means a lot to us. We are very happy that the stay met your expectations. Of course, we will do everything in our power to ensure your future stays to your complete satisfaction.We are always eager to exceed our guests expectations.We are looking forward to welcoming you back in hotel Thermia Palace in Piešťany.With regards,Veronika Palkechová, Front office clerk

8/10 Good

BEZALEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Martina on 28 Jun 2023
Dear Bezalel, Thank you for choosing a Thermia Palace Ensana Health Spa Hotel for your recent stay. We really appreciate you taking the time to rate our services and share this review. We look forward to welcoming you soon back. Sincerely, Martina Urbankova, Quality Manager

10/10 Excellent

Mary

Stayed 3 nights in May 2023
Response from Martina on 28 Jun 2023
Dear Mary, Thank you for choosing our hotel Thermia Palace Ensana Health Spa for your recent stay. We really appreciate you taking the time to rate our services and share this review. We are very happy that we met your expectations. We look forward to welcoming you soon back in our hotel. Sincerely, Martina Urbankova, Quality Manager

10/10 Excellent

Jalal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Liora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון נפלא, אוכל מצויין, צוות אדיב ושירותי
Stayed 4 nights in Jan 2023
Response from Stanislava on 4 Apr 2023
Dear Mrs. LioraWe thank you for having chosen our Health Spa Resort Thermia Palace for your visit. We appreciate that you took valuable time and effort to review our hotel.We look forward welcoming you and your family for a next stay.Kind regards,Stanislava KlčováGuest Relation Manager

10/10 Excellent

Liora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Katarina, Astoria

Stayed 3 nights in Aug 2022

10/10 Excellent

Andrey, Moscow

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great thermal spa with mud pool surrounded by well-maintained park
Stayed 1 night in Oct 2021
Response from Henrieta on 3 Nov 2021
Dear Mr. Andrey, thank you for your possitive feedback and rating our services with the top score. We were happy to meet your expectations. Looking forward to hosting you back at our hotel Thermia Palace. Best regards, Henrieta Butková Guest Relation Manager

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relax and enjoy
It is an old hotel. The rooms are small but comfortable and nice. Breakfast was excellent. Wellness is new. The inside pool and the outside one are beautiful. Staying there is very relaxing. The service is good. It is not overrated. We would stay again.
Stayed 2 nights in Aug 2021
Response from Henrieta on 7 Sept 2021
Dear Mrs. Katarina, thank you for staying at our hotel Ensana Health Spa Thermia Palace and rating our services. Your feedback is very important for us, we hope your enjoyed your stay. Looking forward your next visit. Best regards, Henrieta Butková Guest Relation Manager

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Henrieta on 13 Feb 2020
Dear Mr. Brian, thank you so much for visiting us and giving us a full rating. We were so happy to meet your expectations. We wish to see you soon back as our guest at Ensana Health Spa Resort Thermia Palace and provide for you services to your full satisfaction. Kind regards, Henrieta Butková Guest Relations Manager

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Suuuuuuper sloooooow customer service, you could camp out while waiting. They are strict about meals. I prepaid half board meals for 4 people but arrived a bit too late for dinner, they were already closed. I requested a refund for the meals but the hotel rejected it. They offered to pack cold lunch if I was willing to wait again at a different line but no refund, not even a partial refund. Very bad management and customer service. What a shame, such a nice place though. They don’t have a concierge so if you have a problem or just a question you have to line up with those who are also checking in. Good luck there!
Stayed 1 night in Dec 2019
Response from Henrieta on 22 Jan 2020
Dear our Customer, Thank you for your visit in Ensana Health Spa Hotel Thermia Palace. We appreciate your willingness to send us feedback. We are very sorry that you were not satisfied with our services and we apologize for not meeting your expectations. In case of further comments which are very valuable for us, please do not hesitate to contact us directly, as the satisfaction of our guests is our top priority. It is a shame that you did not contact our manager on duty who would have solved your problems directly on spot. The key managers of the hotel are working on the issues and they have already organized trainings for our team. We do have concierge services as well, so far available only on weekdays. We hope to be able to ensure for you services that will guarantee your maximum satisfaction. Yours sincerely, Henrieta Butková Guest Relations Manager

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is not friendly to english speaking citizens. Mots all TV channels non English. Spa staff could be more welcoming and explain services better. Going to eat dinner and breakfast we were made to feel like second class citizens. All European guests seemed to have reserved tables in the main room. We were seated twice in the side room of which no server ever came to our table either time.
Stayed 1 night in Oct 2019
Response from Henrieta on 4 Nov 2019
Dear Madame / Sir, thank you for having chosen for your recent visit Ensana Spa Resort Thermia Palace in Piestany. We appreciate that you took valuable time to review our hotel. We are very sorry for the bad experiencies. We will deal with your feedback directly because it is very important for us for ensuring better products and servicies. We can assure you that the follow up and done steps will come. Our restaurant manager or hostess could solve this kind of problems at the spot but it did not happen. Hopefully you remain our guest and we hope to welcome you for a next stay. Best regards, Henrieta Butkova, Guest Relations Manager

8/10 Good

RickP, Queensville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa staff very helpful with preparing pool loungers when they ran out of towels. Very impressive breakfast and Sunday dinner buffet.
Stayed 1 night in Sep 2019
Response from Henrieta on 4 Nov 2019
Dear RickP, thank you for having chosen our Ensana Spa Resort Thermia Palace for your recent visit. We appreciate that you took valuable time and effort to review our hotel. Thank you for your feedback and look forward welcoming you soon for your next stay. Kind regards, Henrieta Butková, Guest Relations Manager

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Therma palace
Used to be a nice hotel, food needs improvement, service needs improvement,
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a beautiful area. The staff are well training, very welcoming, all treatments provide on time. Food In the restaurant are delicious. The room is cleaned properly. I had very good, relaxing and useful one week holiday.
Stayed 6 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful art deco hotel
The hotel is a beautiful art nouveau style building built over 100 years ago and nicely renovated. Rooms are comfortable and clean. we were there when the swimming pool and wellness area was being renovated and therefore closed. We were able to use the wellness area at hotel esplanade, which was not good at all. It was old, dirty with rusted stairs and the tiles outside stained by the dirt. we would not return until the new swimming and wellness area is completed. Hotel.com did not explicitly say that the wellness area was closed and being renovated on the confirmation.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spa hotel built in 1918. Breakfast and dinner included in nightly rate. Awesome pedestrian island with many spa options or Irma spa right in the hotel has just been renovated. Spend a week, get the $20 doctor visit to make a treatment plan and you’ll feel like a new person after. Full weeks of treatment was like $400. Including laser, ultrasound,co2 injections, magnetic pulse therapy, mudpack, underwater traction with weights(they hang you by your head in warm water) massage,soft techniques, hydro massage tubs... the list of available treatments go on and on. The mirror and mud pools are beautiful historic buildings. The hot spring composition is unique in its powerful therapeutic abilities. I had joint and back pain and felt way better. The luxury, value and uniqueness of this property can’t be compared to anything except maybe a spa hotel in Hungary but this is better!
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 5 nights in Mar 2019

10/10 Excellent

Danise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long awaited hotel stay
This is an hotel that we have visited for a refreshment on several occasions whilst visiting the area for dental treatment. We have had a wish to stay in the hotel but thought it expensive. However we managed to gain a deal for dinner, bed and breakfast for a night. Good points - lovely room with everything provided that was necessary and more. We used the spa at the Esplanade Hotel as the swimming pool was being refurbished at our hotel. Very good and was a friendlier atmosphere with 4 restaurants, this may be an hotel we would book in the future. Not so good points - the check in was not altogether a pleasant experience- the receptionist (who had limited English) accused us of not paying enough and she would need my credit card to pay the balance as it was obvious that the figure on her screen was far more than the amount I had paid! I had documentation that stated I had paid in full and the only other payment due at the hotel was a local tax of €3. I had an appointment and said in return I would discuss further, when I arrived back at the hotel she said she had made a mistake and it was because of £ not € payment. The dinner and breakfast were alright but not what we would expect from a 5* hotel. I cannot comment on the spa facilities as we did not use them. I am unsure if I would stay again
Stayed 1 night in Feb 2019

2/10 Terrible

malcolm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Hotel
We went for a family birthday
Stayed 4 nights in Oct 2018

8/10 Good

Ollya.S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thermia Palace is a very nice hotel located in a beautiful park on the island in Piestany, Slovakia. We liked everything about the hotel and its amenities: spotless rooms, great room service, pleasant staff. The main advantage of this hotel is the Irma treatment spa that is connected to the main building of the hotel. Well trained staff there and the convenience of walking in a robe right from your room to the spa is a big plus. The only concern was the restaurant staff. Some shifts were fast and efficient, some considerably understaffed therefore tables were not served like they should be in a 5 star hotel restaurant. Overall experience was great.
Stayed 7 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and grounds are beautiful. Spa's are connected or next door. The problem is the food. The dinner did not look good so we went and ate in the little town area over the bridge. The restaurants there were very good and a very lively environment. I did eat the buffet breakfast in the morning but it was terrible. No omelettes, no waffles or pancakes. The scrambled eggs had things mixed in and were gross. Hard to mess up breakfast but they did!
Stayed 1 night in Aug 2018

10/10 Excellent

Eyad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand relaxation
Grand hotel in a lovely place for relaxation
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel
We were treated like royalty at this hotel. Everything was perfect. We would definitely return here and recommend it to everybody.
Stayed 2 nights in Jun 2018

6/10 Okay

Aaron, Israel

Liked: Cleanliness, property conditions & facilities, room comfort
The is food is terrible,and tasteless.the spa i s sterile and not inspiring.
Stayed 7 nights in May 2018

8/10 Good

ALSALEH, Dubai, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best in the city
The hotel is in good location and the staff are polite. Room is small but clean.
Stayed 14 nights in Oct 2017

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation Spa stay
Wonderful Art Deco hotel updated with modern convenience. We did the spa stay - mineral baths and mud wraps. Wonderful:)

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 days of leisure in Piestany
Over all it is a fine hotel with a warm reception and friendly staff, we enjoyed the thermal pool. It is in a park area and nice for relaxing. We were there for 4 nights and I was little annoyed by the fact that I could not book a massage because they were fully booked, they need to work on that, a little tip, there is an elk and deer farm/reserve and excellent restaurant all in one just up the road from the hotel I would say a 5 minute drive well worth visiting, beautiful surroundings and excellent food, ask the front desk for info and directions.
Response from General Manager on 10 Oct 2016
Dear guest, thank you for having chosen our Danubius Health Spa Resort Thermia Palace for your stay. I appreciate that you have taken the time and effort to review our hotel after your stay. My team and I look forward to your next visit and until then we wish you good health. Your sincerely, Josef Provázek Hotel Director

10/10 Excellent

Anna, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can recommend to everybody!
Response from Hotel management on 2 Jul 2016
Dear Mrs. Anna, thank you for having chosen our Danubius Health Spa Resort Thermia Palace for your stay. I appreciate that you have taken the time and effort to review our hotel after your stay. My team and I look forward to your next visit and until then we wish you good health. Your sincerely, Josef Provázek Hotel Director

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and spa to relax.
Response from Hotel management on 2 Jul 2016
Dear guest, thank you for having chosen our Danubius Health Spa Resort Thermia Palace for your stay. I appreciate that you have taken the time and effort to review our hotel after your stay. My team and I look forward to your next visit and until then we wish you good health. Your sincerely, Josef Provázek Hotel Director

8/10 Good

Eric, Seattle

Liked: Cleanliness, property conditions & facilities, room comfort
Nice classic European spa hotel
This beautiful 1912 hotel is a traditional Central European spa destination, with lots of treatments, baths and attendants. The facilities are grand, and the island it's located on is gorgeous. The food is also a B+. Sadly, the staff has a bit of indifference to customer satisfaction. Best to pay a bit extra for a superior room.
Response from Thermia Palace on 30 Oct 2015
Dear guest, thank you for having chosen our Danubius Health Spa Resort Thermia Palace for your stay. I appreciate that you have taken the time and effort to review our hotel after your stay. My team and I look forward to your next visit and until then we wish you good health. Your sincerely, Josef Provázek Hotel Director

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Wonderful

8/10 Good

Verified traveller

Liked: Cleanliness
Nice mineral water spa hotel.
We picked this hotel for the location near the Pohoda Festival and its mineral springs. The pool and spa were great. The rooms were sparse but functional. The included breakfast had many choices and was in a nice dining room. The restaurant, Elizabeth, however, was excellent. It is located near the hotel in a park.
Response from Quality manager on 11 Aug 2015
Dear Guest, thank you for having chosen our Danubius Health Spa Resort Thermia Palace for your stay. I appreciate that you have taken the time and effort to review our hotel after your stay. My team and I look forward to your next visit and until then we wish you good health. Your sincerely, Josef Provázek Hotel Director

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and happy for choosing this hotel
Everything was great But food style is same which was boring for two week stay I would prefered if swim pool , fitness and sauna had special hours for women only .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A luxurious treat
wonderful experience for a luxurious, pampering holiday. Although the accomodation is expensive, the spa services are considerably less expensive than in local North American facilities. It is noteworthy, also that if one wants to have a less expensive experience, there are many hotels in the town of Piestany that have acces to the same or similar spa facilities.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Art Nouveau style Thermia Palace hotel
Authentic and well maintained building in a lovely setting. However, that is where the good part ends. Rooms are average, one pillow per person, one soap bar per room! Front desk is undermanned. Staff shows very little interest in individual guests' needs as the hotel caters mostly to long term spa visitors from the Middle East. The breakfast is mediocre and the seating arrangements are difficult to comprehend. Overall impression: overpriced for what you get. This is a four star establishment at best! Never again.

8/10 Good

FAYIZ, JORDAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COMMENDABLE FOR A QUIET RELAXED VACATION
VERY COMFORTABLE AND FRIENDLY, YET A BIT SOBER AND NOT VERY LIVELY OR ENTERTAINING ATMOSPHERE. ALLTOGETHER COMMENDABLE

10/10 Excellent

Mario

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super👍
Stayed 12 nights in Sep 2023
Response from Hotel Thermia Palace on 29 Sept 2023
Sehr geehrter Herr Mario,vielen Dank für Ihren Aufenthalt im hotel Thermia Palace und für Ihr freundliches Rückmeldung. Es freut uns sehr zu hören, dass Ihr Aufenthalt bei uns so angenehm war und Sie mit allem zufrieden wa-ren.Unser gesamtes Team legt großen Wert darauf, unseren Gästen den bestmöglichen Service und ein unvergessliches Erlebnis zu bieten. Ihr Lob ist für uns eine Motivation, unsere Standards weiterhin auf höchstem Niveau zu halten.Unser Ziel ist es stets, unseren Gästen einen erstklassigen Service und eine angenehme Erfahrung zu bieten, und es ist äußerst erfreulich zu hören, dass wir diesem Anspruch gerecht werden konnten.Wir freuen uns darauf, Sie bald wieder bei uns im Hotel Thermia Palace in Pišťany begrüßen zu dür-fen.Mit freundlichen Grüßen,Veronika PalkechováFront office clerk SLOVENSKÉ LIEČEBNÉ KÚPELE PIEŠŤANY, a.s.Winterova 29, 921 29 Piešťany, Slovenská republikaTel.: +421 - 33 - 775 6111Email: fo.tp@sk.ensanahotels.comwww.ensanahotels.com

10/10 Excellent

Andrzej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo przyjemny obiekt, fajna strefa basenowa, w szczególności basen zewnętrzny z wodą termalną
Stayed 1 night in Apr 2022

4/10 Poor

Gabriela

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2022
Response from Henrieta on 18 Jan 2022
Vážená pani Gabriela, ďakujeme, že ste si vybrali pobyt v našom hoteli Thermia Palace. Ceníme si, že ste hodnotili kvalitu nášho zariadenia a služieb. Mrzí nás, že ste neboli s pobytom v našom zariadení úplne spokojná. Negatívnu spätnú väzbu sme nezaznamenali, preto boli by sme radi za akékoľvek bližšie informácie. Pokiaľ môžeme akokoľvek prispieť k skvalitneniu Vašej spokojnosti aj teraz po pobyte alebo aj inokedy počas Vášho pobytu, prosíme neváhajte kontaktovať moju osobu alebo našu hotelovú recepciu. Sme tu pre Vás kedykoľvek. Bolo by nám cťou, kebyže nám dáte ešte v budúcnosti šancu presvedčiť Vás o kvalitách našich služieb. S úctou, Henrieta Butková Guest Relation Manager

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Jugendstil Grand Hotel
Stayed 1 night in Jan 2022
Response from Henrieta on 13 Jan 2022
Dear Mr. Peter, thank you for choosing and staying at our Hotel Thermia Palace Ensana Health Spa. We appreciate your feedback and time spent with rating our products & services. We hope, you had a nice stay with us! We wish to welcome you back soon among our guests. Best regards, Henrieta Butková, Guest Relation Manager

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Výborné služby
Stayed 2 nights in Jun 2021
Response from Henrieta on 6 Jul 2021
Dobrý deň pani Zuzana, ďakujeme pekne za kladné hodnotenie. Budeme sa tešiť na Vašu ďalšiu návštevu. S pozdravom, Henrieta Butková Guest Relation Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Service, sehr zuvorkommend.
Stayed 1 night in May 2021
Response from Zuzana on 8 Jun 2021
Vážený Anonymous, ďakujeme veľmi pekne, bolo nám potešením. Radi Vás znovu uvidíme. S pozdravom, tím hotelovej recepcie Thermia Palace

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dakujem personalu ako aj v restauracii, ktori pri stazenych opatreniacha boli vzdy napomocni, usluzni a usmievavi, tak aj zamestancom kupelnej casti ktori za ich vysoky odborny, ale aj priatelsky pristup.
Stayed 1 night in Nov 2020
Response from Henrierata on 24 Nov 2020
Vážený pán Michael, ďakujeme Vám, že ste si pre svoj pobyt vybrali práve náš hotel Ensana Health Spa Thermia Palace a za Váš čas strávený ohodnotením našich služieb a napísaním recenzie. Veľmi nás teší, že sme splnili Vaše očakávania. Vaša pozitívna spätná väzba nás motivuje v našej každodennej práci. Našim cieľom je zabezpečiť a poskytnúť služby podľa očakávaní zákazníkov a štandardov nášho 5 hviezdičkového hotela, v bezpečnom a príjemnom prostredí. Zavedené sú opatrenia, ktoré sú dodržiavané, všetko v záujme našich hostí a zamestnancov. Pochvala nás moc teší a posúvame ju našim zamestnancom. Budeme veľmi radi, keď Vás opäť niekedy budeme môcť privítať medzi našimi hosťami. S priateľským pozdravom, Henrieta Butková Guest Relation Manager

10/10 Excellent

jozsef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Henrieta on 1 Oct 2020
Dear Mr. Jozef, Thank you very much for visiting and rating our services with the top score. We are happy that we met you expectations. We look forward to welcoming you soon back among our Customers. Sincerely, Henrieta Butková Guest Relation Manager

10/10 Excellent

Stanislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Henrieta on 20 Aug 2020
Dear Mr. Stanislav, thank you for having chosen our Ensana Health Spa Resort Thermia Palace for your recent visit. We appreciate that you evaluated our hotel and services. Thank you so much for the top rating, we are happy that you enjoyed your stay. We hope to welcome you back soon. Kind regards, Henrieta Butková Guest Relations Manager

10/10 Excellent

Henrich

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Henrieta on 20 Aug 2020
Dear Mr. Henrich, thank you so much for your visit and rating us with 10 score. We hope to welcome you soon on you next visit at Ensana Health Spa Thermia Palace Resort. With respectful regards, Henrieta Butková Guest Relation Manager

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super lækkert hotel
Super lækkert hotel. Kan varmt anbefales.
Stayed 3 nights in Jul 2020
Response from Henrieta on 20 Aug 2020
Dear Mr. Thomas, thank you for staying at Ensana Health Spa Resort Thermia Palace and rating our services. We are happy that we fulfilled your expectations. We look forward to welcoming you back among our guests. Regards, Henrieta Butková Guest Relation Manager

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Henrieta on 10 Mar 2020
Dear Diana, thank you so much for visiting us and giving us a perfect rating. We were very happy to meet your expectations. We wish to see you soon back at Ensana Health Spa Resort Thermia Palace. Best regards, Henrieta Butková Guest Relations Manager