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Reviews of Ibis Nantes Nord Treillières

3 out of 5
Ibis Nantes Nord Treillières
1 route de la Chapelle sur Erdre, Treillieres, Loire-Atlantique

Reviews

8.0

Very good

Rating 10 - Excellent. 59 out of 192 reviews" "
Rating 8 - Good. 88 out of 192 reviews" "
Rating 6 - Okay. 29 out of 192 reviews" "
Rating 4 - Poor. 12 out of 192 reviews" "
Rating 2 - Terrible. 4 out of 192 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jaisuk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was fine during the stay but we had some issue during payment. They made a wrong payment and had to cancel it after 2~3days I left the hotel.
Stayed 4 nights in Nov 2023

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Demolition Site
Disgusted. Arrived after a 1000km drive hoping to relax for the onward journey the next day. It looked like entering a war zone. The pictures show what was the restaurant and bar. The hotel is situated on Business Park ensured there would be no amenities close by. Room was Ibis usual standard, ok. Woken at 7.15am with a JCB starting work 2 metres from our door. We made the booking in December 2021 and should have been told about the work as it has obviously only recently been started. We will of course be using other travel websites to publicise that this hotel will not be finished for some time and to avoid. We will expect a full refund at the very least. As other guests arrived they also were walking round in disbelief at the state of the hotel.
Stayed 1 night in Jun 2022
Response from Elise Berthoud on 18 Aug 2022
Dear Mrs Barbara, thank you to take time to write your experience. I am sorry to hear about your bad stay with us. Actually, we send an email and try to warn all the guest coming here. But you did you booking throught Expedia.com so we could'nt tell you anything. Hope to see you when the works will be finish. Have a lovely day.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
OK but could be much better.
A functional hotel. If you need to stop here ok Will however look at other alternatives. Carpark was supposed to be secure and gated, it wasn't.
Stayed 1 night in Apr 2022

4/10 Poor

Abdelkarim

Business traveller
Disliked: Room comfort
Stayed 6 nights in Aug 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
+Good service - rooms
From my point of view , the service was very good . Front desk was very helpful. The rooms are extremely basics and in need of renovations .
Stayed 2 nights in Jan 2020

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok for a one night stay
Nice quiet hotel,friendly staff.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The beds are comfortable and the hotel easy to find. Be aware the evening meals are not served at the weekend.
Stayed 1 night in Aug 2019

8/10 Good

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Just a stopover on the way to Cherbourg for the afternoon ferry. Staff very welcoming and helpful. Quite a basic but modern hotel. The pool was covered so was not in use. Restaurant food was lovely.
Stayed 1 night in Aug 2019

4/10 Poor

niall

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
On site restaurant was good, used it for evening dinner and breakfast. There is nothing else nearby so they know they have a captive audience and prices reflect this. On the down side, we had no hot water for showers or washing on first day. On second day, we had hot water but shower kept alternating between scorching hot and barely warm as other rooms affected the water demand. No internet service on first day, second day it was working but it kept on showing the log-in screen and didn't remember you'd logged in. Rooms are really basic and not what'd you'd call cosy. There's no A/C just heating. Power sockets are not put in useful places, so you can't charge your phone on the bedside unless you bring a long extension cord.
Stayed 2 nights in Apr 2019

8/10 Good

Gorka

Good hotel and convenient if staying in Treillieres
Stayed 1 night in Nov 2018

8/10 Good

Mrs H, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal overnight stay.
Ideal overnight stop as not far from the RN 137 for our onward journey, South. Only minus was no in room tea or coffee making facilities.
Stayed 1 night in May 2018

10/10 Excellent

jean-yves, london

Liked: Cleanliness, staff & service, room comfort
good hotel need a car
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
Lovely pool to relax after a hard drive ... would stay again
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelling from Spain to Ireland
It was very good experience overall and friendly and helpful staff at the desk. We travelled with our puppy and he could stay in the room for small fee.

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight stay.
Friendly staff. The room was pretty clean. Bed was extra comfortable. Breakfast ok.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Diane, Somerset

Liked: Cleanliness, room comfort
Overnight stop
Ideal overnight hotel clean & very comfortable & excellent secure parking Very disappointed that neither bar or restaurant were open We were told on arrival that it doesn't open at weekends So after a long drive we had to drive out again to eat as nothing in walking distance

10/10 Excellent

richard, Somerset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position
A one night stopover taking in Carccassone Great position hotel and very friendly

10/10 Excellent

Flossie, Hampshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal stopover on the way to the ferry
Excellent hotel for a stopover with comfortable beds, good shower and wifi at last after three weeks in France without access. The excellent choices for dinner in the restaurant were accompanied by very reasonably priced wine. Service was quick and efficient. Our first lovely buffet breakfast as well with everything from cereal to croissants and hot pancakes.

4/10 Poor

roy, YORKSHIRE

Liked: Cleanliness, room comfort
3 rooms for 1
checked in got unpacked tv not working, staff tried to get it going for half an hour, moved to another room with t v that worked packed and went to otherv room, did not smell very nice and wet patches on the floor, moved to another room got unpacked 1 hour after arriving switched on tv every channel workin except english.???? not impressed hotel had card in every room saying any problem fixed in 15 minutes.???

8/10 Good

Bradley, France

Liked: Cleanliness, staff & service, room comfort
good for one night stop-over
no hairdrier or tea/coffee making facilities.

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was just an over-night stay en-route to Pau

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
usual Ibis standard
comfortable and clean as usual

10/10 Excellent

Fatbon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Morgane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

BOUHALEM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Hélène

Stayed 1 night in Nov 2022

8/10 Good

Melanie

Stayed 1 night in Oct 2022

6/10 Okay

yann

Stayed 1 night in Sep 2022

10/10 Excellent

axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

erwan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service client Hotels.com nullissime.
La réception de l'hôtel m'a appelé la veille de mon arrivé pour m'annoncer qu'il n'y avait plus de place. Pas de souci tant mieux pour eux. J'ai demandé si je devais annuler sur le site, on m'a dit que non. J'ai trouvé une autre solution, mais finalement j'ai payé la nuit que je n'ai pas faite dans cet établissement. Le site me balade, l'hôtel qui soit disant ne se souvient pas de moi ne joue pas le jeu, alors que j'ai eu le réceptionniste au téléphone et lui se souvenait parfaitement de moi. Gestion inadmissible du problème. 120€ payé pour rien, un remboursement impossible puisque je n'ai pas pu dire le nom de la personne que j'ai eu au téléphone.
Stayed 1 night in Jun 2022
Response from Elise Berthoud on 11 Jul 2022
Bonjour Mr Lescob, Je suis Elise Berthoud, directrice de l'hôtel. Je viens de prendre connaissance de votre problème. Effectivement, votre carte bancaire avait bien été débité pour non présentation. Je viens d'effectuer le remboursement ce jour. Veuillez m'excuser pour cette erreur, qui ne reflète vraiment pas le service client que nous aimons donner et recevoir. N'hésitez pas à me contacter si besoin. (h1833-gm@accor.com)

4/10 Poor

Alexandre

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
A éviter
Retour au Covid, petit déjeuner en plateau ridicule (mais prix constant), travaux signalés mais je ne m’y attendais pas à 7h du matin. Des petites bébêtes qui se baladent dans la chambre …
Stayed 1 night in Jun 2022

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, room comfort
Aux portes de Nantes
Personnel accueillant et agréable. L'hôtel étant en travaux, il y a des paramètres que je ne peux juger. Chambre confortable, propre. Il y a juste besoins d'un coup de jeune dans la déco
Stayed 1 night in May 2022

8/10 Good

Stéphanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ne pas hésiter à s'y arrêter.
Le personnel est aux petits soins, la literie est très confortable et le petit déjeuner parfait. J'avais peur du bruit de la zone dans laquelle il se trouve mais finalement c'était très calme. Bref, une soirée étape au top !
Stayed 1 night in Apr 2022

8/10 Good

Costes

Stayed 1 night in Feb 2022

8/10 Good

Aurelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Charly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

laetitia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé, très bon restaurant et équipe très sympas.
Stayed 1 night in Nov 2021

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Catherine

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel accueillant. Manque une bouilloire dans la chambre
Stayed 1 night in Oct 2021

8/10 Good

yann

Liked: Cleanliness, staff & service
Hotel convenable, propre
Accueil sympathique, hotel pratique entrée de Nantes Hotel ayant besoin d'un rafraîchissement. Literie moyenne .cependant propre. Personnels sympa. Petit déjeuner pas top....
Stayed 1 night in Sep 2021
Response from Ibis Treillières on 5 Oct 2021
Monsieur, Nous tenions tout d'abord à vous remercier pour votre commentaire suite à votre séjour au sein de notre établissement. Sachez effectivement que des rénovations sont prévues bientôt sur l'hôtel. Au plaisir de vous recevoir à nouveau. Toute l'équipe de votre Ibis Treillières

10/10 Excellent

Manuela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel aimable et accueillant comme d'habitude !
Stayed 1 night in Sep 2021

10/10 Excellent

nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel aimable et accueillant que cela soit en réception ou en salle. Chambre confortable.
Stayed 2 nights in Sep 2021
Response from Ibis Nantes Treillières on 18 Sept 2021
Monsieur, Merci beaucoup pour ce retour très positif ! Ce fût un plaisir de vous recevoir également ! A très bientôt ! Toute l'équipe de votre Ibis Treillières

10/10 Excellent

laetitia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil
Stayed 1 night in Aug 2021

2/10 Terrible

Yann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021