Villa | Garden view
Check availability

Reviews of The Dewa Koh Chang

4 out of 5
The Dewa Koh Chang
24/1/1 Klong Prao Beach, Ko Chang, Trat

Reviews

8.8

Excellent

Rating 10 - Excellent. 162 out of 290 reviews" "
Rating 8 - Good. 94 out of 290 reviews" "
Rating 6 - Okay. 20 out of 290 reviews" "
Rating 4 - Poor. 10 out of 290 reviews" "
Rating 2 - Terrible. 4 out of 290 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Dmitry, Dubai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel located in nice area, in 15 minutes of walking you can reach good restaurants and bars. The rooms are spacious, nice interior. The TV is old and small, but who cares;) swimming pool insane. I don’t like variety on breakfast curse, but eggs station and fruits not bad. I was a little bit disappointed that hotel provide used havaianas instead new sleepers.
Stayed 8 nights in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location , beach is amazing and has a good choice of restaurants on the beach at night which are all extremely good value . Stunning view .
Stayed 4 nights in Nov 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are wonderful. A great place to stay on our favorite beach. Sunsets in October are amazing.
Stayed 12 nights in Sep 2023

10/10 Excellent

Chaipat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2023

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Some things could be improved, switch on bedside light not working, weak aircon. Very nice large room.
Stayed 7 nights in Feb 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Dirty
This place is dirty. The bed sheets were dirty with stains and I asked for them to be changed. They changed them with even dirtier sheets. The lounge chairs look like they have not been cleaned for years.
Stayed 2 nights in Dec 2022

8/10 Good

Wachanan

Stayed 2 nights in May 2022

8/10 Good

Wachanan

Stayed 2 nights in May 2022

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked our stay at this beautiful resort
Stayed 3 nights in Feb 2022

10/10 Excellent

Hongjoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable and great value. Good breakfast.
Stayed 3 nights in Nov 2021

10/10 Excellent

Cy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great getaway, the check in was very easy and quick and the staff was helpful. After check in I went to go have lunch and it’s nothing crazy just your basic hotel menu like chicken club and pad Thai. But the staff waited the whole time while we looked and ordered. Toey was our server and was so sweet but coming from a hospitality background she should’ve took our drink orders first and let us look at the menu and came back to get our final order not very 5 diamond. It was raining so went to the room and had room service and everything was fast and tasted great. Then came the breakfast buffet again nothing crazy just your basic breakfast but what made it better was the server touch! He was so nice and attentive and was on it with everything from refilling my coffee to showing me where the bathroom was. Then went to beach it was a bit disappointing in the sense there was small bits of trash and small plastic bits all over the beach. I wanted to rake the beach for free! But other than that everything else was great. Thank you Dewa Hotel I will come back again.
Stayed 6 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy atmosphere and nice staff. It seems like staying at Bali.
Stayed 2 nights in Jan 2021

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms, great facilities
A lovely hotel. Rooms are large and very comfortable. The pool is excellent and the beach recliners and beach bar are nice. The breakfast is fairly standard and the beach is nice but small. The hotel seems to take sustainability and water use seriously, but allowing a smaller flush on toilets would make a big difference.
Stayed 1 night in Oct 2020

8/10 Good

DougS, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities
An older property with excellent rooms and a fine pool. The resort food / drinks was of high quality but it was expensive compared to restaurants of similar quality nearby. The breakfast was a weak point compared to other resorts that we have stayed in on the same beach.
Stayed 2 nights in Mar 2020
Response from Jackie on 24 Mar 2020
Dear Guest, Thank you for choosing us as your preferred choice of accommodation during your recent visit Koh Chang While I am pleased to hear that our room and swimming pool are up to your satisfaction but I was equally concerned to learn that price and breakfast are not up to your expectation and please be assured that I have brought these issues to the attention of the respective department managers to review once again. Warmest regards

8/10 Good

Avi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Kate on 29 Feb 2020
Thank you.

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little slice of heaven - oceanfront in Koh Chang
Stay at the Dewa was great - nice facility and a beautiful beach. Enjoyed the hotel spa services as well. Breakfast included and was outstanding. Dinners on the beach a bit less impressive. I was initially “upgraded” to a little round villa room which was a bit tired. Relocated to the deluxe room I had reserved and it was really great. Pool is lovely and service from hotel staff good all around.
Stayed 5 nights in Feb 2020
Response from Kate on 29 Feb 2020
Dear Leslie, Thanks for staying with us and for your comments about the hotel. We are pleased to read that you had a great time with us. Thanks for the feedback about the villa condition and the dinners. We will look into them carefully for the improvement. Kind regards,

8/10 Good

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel despite guests with annoying habits!
Amazing stay at the Dewa. Can def recommend it. The guests there have a terrible habit of reserving sun beds from early morning by placing their towels and personal belongings before going back to sleep leaving very few to early birds who actually wants to use the sun beds. There’s a sign telling guests not to do so which is ignored but I wish the hotel staff would help remind people. Btw credit to the bartender in the pool. Amazing cocktails!
Stayed 5 nights in Jan 2020
Response from Kate on 29 Feb 2020
Dear Andre, Thank you for staying with us and for the feedback about your stay. We have taken your comment seriously and will do our best to improve our service. Best regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lovely features. Amazing views of beach. Nice decent sized rooms and bathroom. Although a bit dark in the rooms.
Stayed 6 nights in Nov 2019
Response from Ratchakorn B. on 22 Dec 2019
Dear Sir/Madam, We thank you for your kind staying with us and feedback your experience. We delighted to know that you had enjoyed stay and satisfied hotel features, beach view, accommodation. Wish to warmest welcome you again for your next visiting Koh Chang with our "Rustic Tropical Concept" at The Dewa. Best regards,

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
We had a lovely stay at the Dewa. It is excellent value for money - rooms are HUGE, lovely pool, lovely beach area with beds and great breakfasts. Although busy, it was never ‘too busy’ or you always found beds. Staff are all very friendly too. Perfect spot for sunsets. Lots of restaurants a few minutes walk away (turn right when you get to the main road), or taxi for 50BHT per person - would stay again without a doubt.
Stayed 6 nights in Nov 2019
Response from Ratchakorn B. on 6 Dec 2019
Dear Julia, We appreciated your feedback and your kind choosing stay with us recently. With our pleasure to knowing that our dear guest had a perfect stay and satisfied our service provided. We very wish to warmest welcome you back again at The Dewa Koh Chang. Best regards,

10/10 Excellent

Adi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice erea, and beautiful beach 🏖 There is not a lot to do after 22:00 but the hotel is very nice place to stay.
Stayed 4 nights in Oct 2019
Response from Ratchakorn B. on 11 Oct 2019
We thank you very much for your kind sharing great experience with us and rating 10 score via review. Our pleasure to know that you have a great time and enjoy our beach front, hotel location and facilities. Wish to warmest welcome you again to embrace of Rustic Tropical Concept at The Dewa Koh Chang. Sincerely yours,

8/10 Good

Tay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you looking for a quiet holiday this is the one.
Stayed 3 nights in Jun 2019
Response from Ratchakorn B. on 16 Jul 2019
Dear Sir/Madam, We appreciated your experience sharing on Expedia review and recommended us to others. Wish you have a good trip back & see yo again on your next visiting Koh Chang. Sincerely yours,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved Dewa. Beautiful hotel, great spa and lovey people!
Stayed 2 nights in Jun 2019
Response from Ratchakorn B. on 25 Jun 2019
Dear Sir/Madam, I really good to know that you very much in LOVE to stay with us. Your good compliment will be share to our spa service & team members. See you again in Koh Chang.

2/10 Terrible

Leanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Damp, dirty, dingy room. Holiday ruined
I cannot believe how awful this hotel is. The reviews are surely left by people they pay or by bots. We were due to stay here 4 nights over Songkran but checked out after 1. We were allocated room 216: a damp, dark, dingy, disgusting, smelly room with dirty, tatty bedsheets, not cleaned properly and mould all over the shower curtain. Complained to reception who moved us next door as they were fully booked and the allocated guests hadn't checked in yet. Not much better. We were told we would be upgraded to a villa room for our last 2 nights but after spending a night in a bed that smelled like a wet baby's nappy, we could not wait to get out and go elsewhere. 5000 baht a night for that!! Amek at reception was completely incompetent at dealing with us and the GM wasn't much better. We managed to get our money back for the remaining 3 nights, but only after they made it as difficult and stressful as possible. Needless to say I would not recommend this hotel.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slick on Koh Chang
We really enjoyed the hotel and the service Room was slightly damp Also because of location the mosquitos were very unforgiving so don't forget your insect repellent We would still visit again and recommend
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from wan on 21 Oct 2018
Dear Guest, Thank you for choosing the Dewa Koh Chang for you holiday. We appreciate your valuable time to share your feedback. We look forward to welcome you back to our beautiful resort again soon. Best, Ampiwan Executive Assistant Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from wan on 21 Oct 2018
Dear Guest, Thank you for choosing the Dewa Koh Chang for you holiday. We appreciate your valuable time to share your feedback and gave us full 5 scores. We look forward to welcome you back to our beautiful resort again soon. Best, Ampiwan Executive Assistant Manager

8/10 Good

xinyi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from wan on 21 Oct 2018
Dear Guest, Thank you for choosing the Dewa Koh Chang for you holiday. We appreciate your valuable time to share your feedback. We look forward to welcome you back to our beautiful resort again soon. Best, Ampiwan Executive Assistant Manager

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect paradise
What a wonderful hotel, probably one of the nicest I’ve ever seated in, and I stay in a lot. The location, the room, the breakfast, the staff, the overall customer service. I only wish w3 could of stayed longer.
Stayed 6 nights in Sep 2018
Response from wan on 21 Oct 2018
Dear Nikki, Many Thanks for your recent review of The Dewa Koh Chang. We are so pleased that you enjoyed your stay! Love to hear that you love the breakfast and hotel facilities. Thanks again for staying with us, we can't wait to welcome you back to The Dewa, when you have a chance to visit Koh Chang again soon. Best, Ampiwan B Executive Assistant Manager

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, amazing island and amazing all. We have stayed in The Dewa several times already, perfect experience. Thanks
Stayed 2 nights in Oct 2018
Response from wan on 21 Oct 2018
Dear Carlos, Thank you for choosing the Dewa Koh Chang for you holiday. We appreciate your valuable time to share your feedback, we glad that you had good experience during the stay with us. We look forward to welcome you back to our beautiful resort again soon. Best, Ampiwan B

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, simple, friendly, location at reasonable price. Great place to stay in Koh Chang!!
Stayed 1 night in Sep 2018
Response from Wan (Executive Assistant Manager) on 4 Oct 2018
Dear Guest, Thank you for choosing the Dewa Koh Chang for you holiday. We appreciate your valuable time to share your feedback, we glad that you had good experience during the stay with us. We look forward to welcome you back to our beautiful resort again soon. Best,

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful beachfront property with incredibly helpful staff at every turn. Would definitely come back again!
Stayed 3 nights in Jul 2018
Response from wan (Executive Assistant Manager) on 27 Aug 2018
Dear Ms. Grace, I will be sure to pass along your compliment about staff helpfulness to the team. It is always a pleasure to hear feedback from guests that were happy with our hospitality. We can't wait to have you back for your next special occasion! Best,

10/10 Excellent

richard, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Staff and service was amazing.
Overall a great experience. 2nd stay here and has exceeded expectations both times. Cleanliness of the rooms is good but there are a couple of areas that could be improved. (Shower area and ceiling). Pool was a little dirty at times although being on an island this may have come throughout the day from the surrounding trees and plants. Service was really amazing and made the stay for us both. Menu was pretty good but was out of a few items we requested and could use a little more selectiion. Prices were high outside of happy hour. Was a bit disappointed to hear from the staff that they dont get the service charge from the bills? Between us this amounted to a couple of thousand baht. (Where does it go)?
Stayed 9 nights in Apr 2018
Response from Executive Assistant Manager on 28 Apr 2018
Dear richard, Thank you for sharing your valuable review, we are very disappointed that we did not meet your expectations during your holiday with us due to the pool. We would like to apologize for an unexpected experience that happened with you. We will definitely make an effort to improve our facilities moving forward. Regarding the service charge from the bills, it might have some miscommunication. Staff does not get it immediately, but it will return to staff for their hardworking at the end of the month. Thanks again for staying with us, we can't wait to welcome you back to The Dewa Koh Chang. All the Best, Ampiwan B

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel; close to the beach
29 March 2018 - just arrived back from a wonderful holiday at The Dewa - Koh Chang. The rooms were very clean and the beds comfortable. Staff were friendly and helpful. The beach is very clean and perfect for children as it shelves gently. I liked the design of the hotel even though it's not 'traditional' Thai. However, I would say that the use of black tiles around the pool, although aesthetically pleasing, get extremely hot in the sun and so could be seen as a design flaw. Care needs to be taken with the concrete used on the floor as it gets very slippery when wet. Other than that, I would have no hesitation in recommending this hotel
Stayed 13 nights in Mar 2018
Response from wan on 29 Mar 2018
Dear Anna, We appreciate your comment both positive and improvement areas needed. Your feedback had been brought to the attention of our management team. We will see how we can improve on these immediately. We can't wait to welcome all of you back to The Dewa, Koh Chang again soon. All the Best, Ampiwan B Executive Assistant Manager

8/10 Good

Birgit, Austria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, quiet hotel by an amazing beach
Nice, quiet location by an amazing beach, rooms are spacious and comfy bed. guests are reserving beach beds in the morning and 70% of beds are empty most of the day which is frustrating! Reserving should not be allowed and towels should be taken away for people to actually use the beach beds throughout the day. Beach spa is fantastic! Put a box up for tips for all staff as otherwise certain staff might miss out on tips (if you put drinks on room etc)
Stayed 7 nights in Jan 2018
Response from wan on 28 Mar 2018
Dear Birgit, Thank you for your comment regarding the sun beds reservation, I will take good care of your feedback and will reinforce the information according to the hotel policy and our beach staff will give additional attention to the sunbeds reserved during the day. I’m looking forward to the pleasure of welcoming you to our beautiful resort. Best, Ampiwan B Executive Assistant Manager

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2017
Response from wan on 28 Mar 2018
Dear Christian, Thank you for staying with us. Hope to see you again soon. Best, Ampiwan B Executive Assistant Manager

8/10 Good

Teo, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Pleasant stay
Enjoyed the pool very much, great beach, and great location
Stayed 5 nights in Dec 2017
Response from wan on 28 Mar 2018
Dear Teo, We are always here for you. We can't wait to welcome all of you back to The Dewa, when you have a chance to visit Koh Chang again soon. Best, Ampiwan B Executive Assistant Manager

10/10 Excellent

M M LANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Koh Chang
I stayed 2 nights in The Dewa. All staff was nice and attending. We first got room on ground floor but it was quite humid so we asked for another room and the hotel made arrangements right away. I love the way this hotel was organized. It is connected to private beach in Klong Prao which was nice. But it was during rainy season with high waves, so we didn't go into the ocean but stayed within the hotel and enjoyed the pool. They had diverse promotion for hotel sevices including spa and dinner which you must try. I enjoyed the breakfast as well. Chocolate bread, omelette and noodles were delicious.
Stayed 2 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not great

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Bad smell in rooms , bedbugs

8/10 Good

lumouradi, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay
Staff is beyond friendly . The place has little amount of rooms , so it's perfect cause it's not over crowded. Checkin was a bit hassle. They asked us to present the card we originally booked with room with. We didn't bring it with us . It was a hassle cause we had to log into our online banking and screen shot the original charge , then email it to them. We also had to email the booking confirmarion to them. Still Don't understand why. The room is perfect. Except the bed. The beds were like wood underneath us. The beach dinners were amazing , also very tasty and affordable. We didn't eat out only considering we stayed there three nights (on the island). The hotel takes you to the near by waterfall (it's about half a mile hike/walk) that was nice. Another thing was annoying is that at check in they give you. Voucher for 10% off your first dining, then another 10% then another 20%. Since we ate at the hotel , we couldn't saved money. What they didn't tell me was you have to present it to the staff when asking for the bill. That made me upset because they didn't say that at check -in. And when I brought it up at check out , it was too late. Another thing I was annoyed with was during dinner I ordered wine. Half way and I fought a big bug/insect I'm it. When I brought it up to the waiters attention , he looked me at with a blank stare then said I can take it off ... I'm thinking he's talking about the bill. I said no pleaaw bring me another one. They charged me twice for wine.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Beach Buffett
Do not try this if you do not like shell fish as the choice is very limited and poor service

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Great location but poor management.
The Dewa has a nice location with beach access around 20 minutes drive from the ferry terminal. The hotel has an interesting 'modern Asian' design with a good size pool and spacious deluxe rooms. However the overall 'feel' of staying in the hotel is that the management really put their effort into marketing the hotel above ensuring guests may want to return. Simple things like only providing 1 key for 2 guests staying in the same room and not having nearly enough staff on duty point to cost saving above guest comfort. Upon check in you are given a plastic 'towel voucher' so if you want to swim in the pool you must first redeem your voucher. Sounds simple but in reality the pool is next to reception and the pool bar but neither location will give you a towel. Instead you must walk to the beach bar to get a towel and then walk all the way back to the pool to use your towel. However when I did this the beach bar simple said sorry 'towel finish'. After complaining that I wanted to swim the staff then walked all the way to reception to get fresh towels and ten minutes later I was able to use the pool with my towel... Every night they have a theme dinner. The charcoal grill buffet was 750 baht and comprised a few soggy vegetables and meat of seafood 'on request' and heavily rationed. Luckily we looked at the food before sitting down so cancelled our table before getting fleeced. If you stay here EAT OUT! So in conclusion if you stay here, take your own beach towelsand eat out...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Shahryar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and relaxing
I had a great time at the dewa. The staff was very helpful. Although they misplaced my bag, they immediately rectified it in a friendly anf efficient manner. Super clean rooms, beautiful beach. Great complimentary breakfast. Would 100% stay here again.

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hospitality
its was a nice stay Thanks for the hospitality

10/10 Excellent

Igor, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the beach with perfect architectur
Everything was perfect except mosquitos :-) the staff try hard but nature stronger :-)