Ratings based on 922 verified reviews

4.7 out of 5
93% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 22-Aug-2019
This hotel is a must see for a united fan. The café is fantastic with an incredible view of the stadium. Huge plus having sky sports in all the rooms. Staff were lovely and so helpful. Only downside is the noise of the doors closing. They literally vibrate the room and when you're trying to sleep at 7am, it's not pleasant. But a minor downside to a magnificent hotel.
Comment from Hotel Management
22-Aug-2019 by Receptionist, Hotel Management
Thank you for the wonderful feedback. Unfortunately our doors are a little noisy due to the size and weight of them, this is so we can provide a secure environment to our guests. I hope we can welcome you back again in the future. Best wishes,
5 out of 5
by a verified traveller

Posted 20-Aug-2019
Comment from Hotel Management
22-Aug-2019 by Chanel, Hotel Management
Thank you for the great score. Hope to see you again. Best wishes, Chanel
5 out of 5
by a verified traveller

Posted 11-Aug-2019
The receptionist was friendly and helpful, we were so surprised when she said that everything in the mini fridge was included in the room! A lovely touch there was bottled water, crisps, sweets and biscuits. The room over looked the football ground which my husband was soo happy about, we were actually there for the cricket which is only 10 mins walk away, our room was lovely clean with everything we needed, hairdryer, iron and board (didnt use but it was nice to have) an amazing sized shower in the lovely bathroom, the bed was a little hard but thats just personal preference, saying that we had a good night sleep. The bar/restaurant area was clean with friendly staff, good choice with breakfast we had full english, toast, orange juice, coffee there was plenty more but we were too full. Overall a great stay
Comment from Hotel Management
12-Aug-2019 by Chanel, Hotel Management
Thank you for the lovely feedback. It is wonderful to hear you had a very memorable stay and we reached your expectations. I hope we can welcome you back again in the future. Very best wishes
5 out of 5
by a verified traveller

Posted 11-Aug-2019
What's not to like you get to sleep next door to thr theatre of dreams
Comment from Hotel Management
12-Aug-2019 by Chanel, Hotel Management
Thank you for the top of the league review! Hope to see you again! Best wishes
5 out of 5
by a verified traveller

Posted 06-Aug-2019
Fantastic service!!! Silvia is amazing!!! Very clean and the restaurant is great Huge thank you for the entire staff
Comment from Hotel Management
09-Aug-2019 by Chanel, Hotel Management
Thank you for leaving a wonderful review with us. I will ensure Silvia see's your wonderful comments. Best wishes, Chanel
5 out of 5
by a verified traveller

Posted 04-Aug-2019
Checked in at 12.30, staff extremely helpful and knowledgable about the the local area. Rooms nice and clean
Comment from Hotel Management
05-Aug-2019 by Chanel, Hotel Management
Thank you for the top of the league score!! Hope to see you again. Bets wishes, Chanel
5 out of 5
by a verified traveller

Posted 03-Aug-2019
Great view of stadium would definitely be back. Only thi g we had a problem with was finding car park.
Comment from Hotel Management
05-Aug-2019 by Chanel, Hotel Management
Thank you for the great score. Hope to see you again, especially now you know where the ca rpark is. Best wishes, Chanel
5 out of 5
by a verified traveller

Posted 01-Aug-2019
Fantastic hotel, lovely touches for kids. All had a great time, only thing missing was a pool.
Comment from Hotel Management
05-Aug-2019 by Chanel, Hotel Management
Thank you for the great score! Hope to see you again! Best wishes, Chanel
4 out of 5
by a verified traveller

Posted 21-Jul-2019
Comment from Hotel Management
21-Jul-2019 by Chanel, Hotel Management
Thank you for the great score! Hope to see you again. Best wishes
4 out of 5
by a verified traveller from Singapore

Posted 16-Jul-2019
1. Great location 2. Amenities are well equipped 3. Facilities are well furnished
Comment from Hotel Management
17-Jul-2019 by Chanel Goy, Hotel Management
Good afternoon, Thank you for such a fantastic review! We are delighted to hear that you had a wonderful stay and we look forward to welcoming you for any future visits. Kind Regards,