OK hotel, but snags at reception
Posted 31 Jan 2012 on Hotels
This is the only hotel I've ever stayed in via hotels.com where I've been told they needed a hard copy of my reservation or else they wouldn't be reimbursed. I wound up having to sit down at their computer terminal in the office and pull a copy out of my e-mail. The desk clerk's attitude was rather stern and matter-of-fact before I got him his printout, and warmed up only a little afterwards. I don't know who's fault this is--does hotels.com have a particular arrangement with them, or did hotels.com give them a misimpression? I know I'm not the only person with this problem because the one other guest who seemed to be staying there that night (tourism was way down in Tunisia in 2011, and I guess October isn't tourist season) had the same issue, though he had remembered to bring printed copies with him.
Anyway, this is a small resort hotel, and it's rather comfortable, though it was depressing since almost no one was there. There's an Avis office in one niche in the lobby, through which I had rented the 4WD Dacia Duster that I drove around in for four days, staying at the Ksar Jerid overnight on both ends. There's a swimming pool, and a large dining room with a breakfast buffet.
The room was modern, clean, and comfortable, one of a number set around an internal courtyard. There was no wi-fi in the room. There's an internet cafe, but if I remember correctly (I'm writing this review belatedly) it was overly expensive or they didn't have wi-fi and you had to use their computer, or something like that, but wi-fi service was available at a cafe a block or so away.
It's just on the outskirts of the city, a couple of miles from the center of town, but with a couple of restaurants and cafes close by. I think it's about a mile north of the tourist zone.