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Overview of Direct Hotels – Kensington at Central

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Guest reviews

4.4 / 5Excellent
647 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air conditioning

Map

Highlights

Popular LocationCatholic Diocese of Townsville18 min walk
Popular LocationTownsville 400 Racetrack Start / Finish line6 min drive
AirportTownsville, QLD (TSV)11 min drive
Popular LocationCastle Hill12 min drive

Choose dates to view prices

  • Apartment, 1 Bedroom

    4.6/5 guest room rating

    Room amenities

    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 2
    • 1 Queen Bed
    Show details
  • Apartment, 2 Bedrooms

    4.5/5 guest room rating

    Room amenities

    • 2 bedrooms
    • 1 bathroom
    • City view
    • Sleeps 4
    • 2 Double Beds OR 1 Queen Bed and 2 Single Beds
    Show details
  • Standard Room

    3.7/5 guest room rating

    Room amenities

    • Studio
    • 1 bathroom
    • Sleeps 2
    • 1 Queen Bed
    Show details

About this area

Townsville

Located in Townsville, Direct Hotels – Kensington at Central is in the city centre. Perc Tucker Regional Gallery and Maritime Museum of Townsville are cultural highlights, and some of the area's activities can be experienced at Magnetic Island Ferry Terminal and The Strand Beach. ReefHQ Aquarium and Anderson Park Botanical Gardens are also worth visiting. With kayaking, scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.

Map
Popular Location

What's nearby

  • Catholic Diocese of Townsville - 18 min walk
  • Townsville 400 Racetrack Start / Finish line - 6 min drive
  • ReefHQ Aquarium - 6 min drive
  • Museum of Tropical Queensland - 6 min drive
  • Castle Hill - 12 min drive

Getting around

  • Townsville Station - 13 min walk
  • Townsville, QLD (TSV) - 10 min drive

About this property

Direct Hotels – Kensington at Central

4-star apartments near Magnetic Island Ferry Terminal
3 restaurants, an outdoor pool and a coffee shop/café are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, free newspapers and tour/ticket assistance. Each apartment offers free WiFi, a coffee/tea maker and a flat-screen TV with digital channels. A ceiling fan, a hairdryer and a shower are among the other amenities that guests will find. Weekly housekeeping is available.
Direct Hotels – Kensington at Central offers 44 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium digital channels.
Bathrooms include a shower and complimentary toiletries. This Townsville apartment provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.
Recreational amenities at the apartment include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Pool/Spa

Outdoor pool
Sunloungers

Internet

Free WiFi

Parking and transport

Free self-parking
Accessible parking

Food and drink

Coffee/tea maker

Dining

3 restaurants and 1 coffee shop/cafe

Bedrooms

Bed sheets provided

Bathrooms

Shower only
Free toiletries
Towels provided
Hairdryer

Entertainment

Flat-screen TV with premium channels

Outdoor areas

Barbecue

Laundry

Laundry facilities
Laundry detergent

Comfort

Air conditioning
Ceiling fan

Pets

No pets allowed

Suitability/Accessibility

Lift
Soundproofing
Wheelchair accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Smoke-free property

Services and conveniences

Tour/ticket assistance
Limited housekeeping
Window screens
Iron/ironing board
Luggage storage
Blackout curtains
Free newspapers (reception)

Location highlights

In the business district
In the city centre

Things to do

Snorkelling nearby
Kayaking nearby
Boat tours nearby
Scuba diving nearby

General

44 rooms
9 floors
1 building
Built in 2012
Individually decorated

Policies

Check-in

Check-in between 2 PM and 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
The check-in location differs from the property location; to check in, go to 4 Kingsway Place
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property for check-in information

Renovations and closures

The following facilities will be closed from 26 March 2020 to 31 July 2020 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Hot tub
  • Swimming pool

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 3-device limit

Property is also known as

Central Kensington Apartments Apartment Townsville
Central Kensington Apartments Apartment
Central Kensington Apartments Townsville
Central Kensington Apartments
Central Kensington Apartments Vivo Apartment Townsville
Central Kensington Apartments Vivo Apartment
Central Kensington Apartments Vivo Townsville
Central Kensington Apartments Vivo
Central Kensington s Vivo
Direct Hotels – Kensington at Central Apartment
Direct Hotels – Kensington at Central Townsville
Direct Hotels – Kensington at Central Apartment Townsville

Frequently asked questions

Can I cancel my reservation for free at Direct Hotels – Kensington at Central and receive a full refund?
Yes, Direct Hotels – Kensington at Central offers free cancellation on select room rates, because flexibility matters! Please refer to Direct Hotels – Kensington at Central cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 2 PM to 5:00 PM. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).
Where is this property located?
Located in the heart of Townsville, this apartment building is 0.8 mi (1.3 km) from Perc Tucker Regional Gallery and 1.4 mi (2.2 km) from Magnetic Island Ferry Terminal. National Trust Heritage Centre and Catholic Diocese of Townsville are also within 1 mile (2 km). Townsville Station is 13 minutes by foot.

Guest reviews

4.4
Excellent
5 - Excellent
352
4 - Good
216
3 - Okay
50
2 - Mediocre
17
1 - Poor
12
4.4
Cleanliness
4.1
Service and Staff
4.0
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Jan 2020

2/5

  • Liked: Staff & service, amenities
  • Disliked: Cleanliness

More information about where to check in would have been nice. Once we managed to check in, getting into hotel was easy. Room was nice but the carpet was DISGUSTING. Covered in hair from previous guests and pieces of tinsel from previous Christmas guests everywhere. Obviously hadn’t been vacuumed. Carpet was also stained in many spots. Beds were okay, but pillows were terrible. Aircon in lounge took all night to cool the room down, would be a nice touch to have it going to guests about to check in. Bedroom aircons weren’t great but not as bad as lounge. Plates & cutlery were dirty in drawers. It was okay for one night. Quiet room.

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location to where I had my confrence with food and entertainment

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pefect size for an overnight trip. Well presented and clean

Stayed 1 night in Dec 2019

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Dec 2019