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Reviews of Courtyard by Marriott Toulouse Airport

4 out of 5
Courtyard by Marriott Toulouse Airport
4Bis, Rue Alain Fournier, Saint Martin du Touch, Toulouse, Haute-Garonne

Reviews

9.0

Wonderful

Rating 10 - Excellent. 250 out of 417 reviews" "
Rating 8 - Good. 134 out of 417 reviews" "
Rating 6 - Okay. 26 out of 417 reviews" "
Rating 4 - Poor. 4 out of 417 reviews" "
Rating 2 - Terrible. 3 out of 417 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin, Mansonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from JM on 17 Apr 2024
Dear Martin,Many thanks for choosing us and for this perfect rating.Best regards,The front desk team

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service, easy check in,
Stayed 1 night in Nov 2023

8/10 Good

Marie-France

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

8/10 Good

Dorothy

Liked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

Stephen

Nice people.
Stayed 1 night in Oct 2023

10/10 Excellent

Jorge

Stayed 1 night in Oct 2023

10/10 Excellent

Raphael

Stayed 1 night in Sep 2023

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was close to the airport for a very early departure the next day. It was very nice, room was great, clean, roomy and modern. Staff were exceptionally helpful. A bus line within walking distance allowed us to travel into the city for a little exploring. Would highly recommend if you need lodging coming or going from Toulousse.
Stayed 1 night in Oct 2023

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay as an overnight before catching an early flight the next day!
Stayed 1 night in Sep 2023

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful for recovery from the flight with quiet and friendly staff
Stayed 1 night in Jun 2023
Response from Olivia on 16 Jun 2023
Dear Joyce,Thank you very much for your review! The feedback is highly appreciated!See you soon hopefully

10/10 Excellent

Tamara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful, and the hotel was very clean!!
Stayed 1 night in May 2023
Response from Noella - Front Desk on 31 May 2023
Dear Tamara,Thank you for your excellent scores and for your nice comment.We are delighted that you had a good moment with our team and that you appreciated the services of the hotel.We are looking forward to welcoming you soon.We wishing you a very nice day.

10/10 Excellent

Shalene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Apr 2023
Response from JM on 24 Apr 2023
Dear Shalene,Thank you very much for your rating and your nice comment. We will be happy to share your words with our teams.Sincerely,Jean-Michel - Front desk receptionist

10/10 Excellent

Richard, Williamstown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly atmosphere.
Stayed 1 night in Apr 2023
Response from Jean-Michel on 10 Apr 2023
Dear Richard,Thank you very much for your perfect rating and your nice comment. We will be happy to share your words with our teams.Sincerely,Jean-Michel - Front desk receptionist

8/10 Good

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine for an airport hotel. The staff were great.
Stayed 1 night in Aug 2022
Response from Olivia on 31 Aug 2022
Dear William,Thank you for your message, it is highly appreciated by our staff who are so invested.Have a great day and see you soon !-The Front desk

4/10 Poor

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Noella Fernandez - Front desk on 4 Sept 2022
Dear Ms Tkatchuk,I would like to thank you first and foremost for having completed our guest satisfaction survey and for staying with us recently at the Courtyard by Marriott Toulouse Airport. All of our teams are consistently working hard to guarantee the utmost guest satisfaction, and we are delighted to see that you had a wonderful experience at our property. We are looking forward to welcoming you soon.Best regards

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip to francazal
Really friendly staff almost like a family run business. Excellent pick up and drop off for the terminal. Good food. Good room.
Stayed 2 nights in Jul 2022
Response from Noella Fernandez - Front desk on 17 Jul 2022
Dear Mr Meehan, Thank you for your excellent scores and for your nice comment. The associates are the most important part of the hotel. We are delighted that you had a good moment with our team and that you appreciated the services of the hotel. We are looking forward to welcoming you soon. We wish you a good day

10/10 Excellent

Subroto

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff at the front desk - Noella, Olivia, Casandra and Charles are some of the best hotel professionals that my wife and I have come across in our worldwide travels.
Stayed 3 nights in Jun 2022
Response from Noella Fernandez on 6 Jul 2022
Dear Mr Chakravorty, From me and my colleagues, we want to say thanks to you both, for your kindness and your positive presence. It was such a pleasure to have you as guest during the week-end. We are looking forward to welcoming you back, soon.

8/10 Good

Tavia

Liked: Staff & service, amenities
The lobby was fresh and modern and the public areas were great. The room was clean! And the staff were terrific. But the bed was really uncomfortable, and the room felt dated and in need of a refresh.
Stayed 1 night in Jul 2022
Response from Noella Fernandez - Front desk on 8 Jul 2022
Dear Mrs Robb, Thank you for your excellent scores and for your nice comment. I hope you had enjoyed your visit to the city center. We are looking forward to welcoming you soon. We wish you a good day.

10/10 Excellent

Pia, HOLLAND

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. To go breakfast was much appreciated at 4 am! Staff exceptional!!
Stayed 1 night in Jun 2022
Response from Reception Team on 22 Jun 2022
Dear Pia, Thank you so much for your kind review! We are glad you enjoyed your stay with us and we highly appreciate the note about our staff. We hope to see you again soon!

10/10 Excellent

Marie

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

10/10 Excellent

Laima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff - very friendly and accommodating, room was great and bed comfortable and breakfast had a generous amount of items to choose from.
Stayed 1 night in Nov 2021
Response from Justine Gatard on 30 Nov 2021
Dear Mrs. Laima, Thank you for this excellent feedback! We are delighted that you appreciated our buffet breakfast, the comfortable room and the team. It's really important for us that you enjoyed your stay. We are looking forward to welcoming you soon.

10/10 Excellent

Iain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for Blagnac Toulouse Airport
Good hotel . Front Desk -Marine , was so helpful . Breakfast was good. Only issue the shuttle bus stops at 10.30 pm so had to take a taxi. Some flights come in at 10.45 , so needs sorting as it’s 25€ to the hotel even though it’s close by!
Stayed 1 night in Nov 2021
Response from Marine on 30 Nov 2021
Good Evening Mr Lain In first i would like say, thank you for choosing Courtyard By Marriott Toulouse Airport for your last stay and for taking time to give your feedback. We are happy you enjoyed the breakfast and staff service ! The free shuttle service start at 5:30am we listen your feedback for the futur . Have pleasant day , We hope to see you again ! Marine

6/10 Okay

Laura

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service and professionalism from Front Desk Management & employees.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean facilities. Shuttle pick up and drop off to airport.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.. clean and friendly
Stayed 1 night in Feb 2020

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top place for a stop over before or after a flight
Super value, we had two interconnecting rooms for a family of four, lovely clean rooms, modern clean fixtures and fittings, and really friendly team on reception and in the restaurant and bar. Shuttle to the airport. Can't recommend this too strongly. It's a lovely place for a stop over.
Stayed 1 night in Feb 2020

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel with no stirs!
Better coffee, provide stirs or spoons for the sugar in the coffee
Stayed 2 nights in Dec 2019

10/10 Excellent

Son-Jai, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property near the airport. Was pleasantly surprised to have a delicious meal at the hotel restaurant with one of the best cassoulets I’ve ever had!!! The service was so friendly and hospitable too. Highly recommend staying at this property and enjoying their restaurant.
Stayed 1 night in Nov 2019
Response from justine on 22 Dec 2019
Dear Mr Son-Jai, Thank you for your feedback. We are pleased to read that you had a great experience at our hotel. The satisfaction of our guest is our priority and we are delighted to learn that you have enjoyed your stay and our cassoulet. We look forward welcoming you once again soon for your next stay in Toulouse. Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

8/10 Good

Carolina

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to the airport to be convenient but sufficiently far enough out to be away from the commotion. Fabulous staff, so friendly & helpful. Good, clean amenities, great food, nice beverages, handy shop, peaceful sleep, what more could you want? Oh yeah, they lay-on a super-efficient shuttle to the terminal. Check ✓ I'd recommend this smart hotel
Stayed 1 night in Sep 2019
Response from Shayna on 27 Dec 2019
Dear Guest, Thank you for your nice feedback. We are pleased to read that you were satisfied of your stay. We hope that you will choose to stay with us again whenever your travels bring you back to Toulouse. Warm Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Location is 10 minutes from Airportk, but about 35 euros away from toulouse town center.
Stayed 1 night in Sep 2019
Response from Shayna on 27 Dec 2019
Dear Guest, Thank you for your nice feedback. We are pleased to read that you were satisfied of your stay. We hope that you will choose to stay with us again whenever your travels bring you back to Toulouse. Warm Regards,

10/10 Excellent

Colleen

Stayed 1 night in Sep 2019

8/10 Good

Doris, Toulouse Hamilton NZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money and convenient for recovery time after a long trip to Toulouse.
Stayed 1 night in Aug 2019
Response from Marjorie on 4 Sept 2019
Dear Doris, Thank you for your nice feedback. We are pleased to read that you were satisfied of your stay. We hope that you will choose to stay with us again whenever your travels bring you back to Toulouse. Warm Regards,

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous city osasis
This was a perfect space to chill on the outskirts of the city, yet still close to reach the Centre. The staff are amazingly helpful, food was great and especially the breakfast buffet. Beds are comfortable, rooms clean and added bonus having a refrigerator! We booked a family room and ended up with 2 rooms with a connecting door, super spacious.
Stayed 1 night in Aug 2019
Response from Marjorie on 20 Aug 2019
Dear Claudia, Thank you for your feedback. We are pleased to read that you had a great experience at our hotel. The satisfaction of our guest is our priority and we are delighted to learn that you have enjoyed your stay. We look forward welcoming you once again soon for your next stay in Toulouse. Warm regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Airport Hotel
We were only there for one night. We arrived past midnight with someone at the front desk who greeted us so nicely. We were very tired and appreciated her patience with us. Our flight was delayed and we still had to pick up our rental car. If we were to visit Toulouse again and require an airport overnight we would definitely stay here again.
Stayed 1 night in Jul 2019
Response from Marjorie on 20 Aug 2019
Dear Alison, We would like to thank you for recommending our hotel in your review. We are glad to read your very nice comments. We look forward welcoming you once again soon for your next stay in Toulouse. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second year we have used this hotel flying in and out of Toulouse. Its very close to the airport and has a limited pick up shuttle bus free of charge. It has an outdoor pool which is small but useful for the kids. Nice relaxed atmoshere and the staff were great. Best of all the ajoining rooms allows us in one room and the kids in the other. The door between the rooms is open so the kids are still with you but gives lots of space and a sence of freedom.
Stayed 1 night in May 2019
Response from Celine on 13 Jun 2019
Hello, Thank you for this nice comment. We are really glad to read that you enjoyed your stay in our property. We hope to receive your family again soon. Regards

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Response from The reception on 28 May 2019
Thank you and hope to see you soon! Do not hesitate to share more about your experience

10/10 Excellent

Margot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the place to stay!
Helpful staff. Lovely room, everything was fine.
Stayed 1 night in Apr 2019
Response from Celine on 22 May 2019
Thank you for your fedback, We are happy to read that you enjoy your time at Courtyard Toulouse! Best regards

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from The reception on 28 May 2019
Thank you and hope to see you soon!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Good restaurant. Close to the airport.
Stayed 1 night in Jan 2019
Response from Celine on 17 Feb 2019
Hello Keith, Thank you for your nice comment. We hope to receive you again soon Regards

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019
Response from Lucille on 16 Jan 2019
Thank you for sharing your satisfaction!