Front of property

Reviews of Hotel Tórshavn

3 out of 5
Hotel Tórshavn
Tórsgøta 4, Torshavn

Reviews

7.8

Good

Rating 10 - Excellent. 136 out of 553 reviews" "
Rating 8 - Good. 265 out of 553 reviews" "
Rating 6 - Okay. 111 out of 553 reviews" "
Rating 4 - Poor. 33 out of 553 reviews" "
Rating 2 - Terrible. 8 out of 553 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jóannes

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Reception on 16 Mar 2024
Thank you for your positve review Jóannes. We hope you enjoyed your stay with us and look forward to welcoming you again.

10/10 Excellent

Jerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect! The cleanliness, the service, the breakfast. (Even though there was no vegan options, i made it work with the fruit and sliced bell peppers.) Hotel os right in the center and a .i utes walk from everything. Im planning on returning, so i would like to see options for laundry services.
Stayed 8 nights in Oct 2023
Response from MS on 31 Oct 2023
Dear Jerardo,Thank you for your review, we're happy to hear you had a great stay, and we hope to see you again soon.Kind regardsReception

8/10 Good

AZIAN

Travelled with partner
Liked: Cleanliness, staff & service
What I like most is the location of the hotel in the centre of Torshavn. Although the bathroom/shower is small, but everything functions well - no leaking and clean. I received the room number and key code to the room in advanced via email but still I get nervous and anxious when there is nobody to speak to at the registration counter, but this is not a major issue as there is a phone at the counter which automatically connects to a staff who will assist if needed.
Stayed 3 nights in Oct 2023
Response from FTJ on 14 Oct 2023
Dear Azian, Thank you for your review, we're happy to hear you had a good stay and enjoyed the surrounding area. We hope to welcome you back.Kind regardsReception

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time at Hotel Torshavn, perfect for a week hiking and exploring in the Faroes, ideal small room for one person, no reception, not needed, good brekfast in room which turns into a separate Oriental Restaurant later.
Stayed 7 nights in Sep 2023
Response from id on 11 Sept 2023
Thank you for your review, we hope you had a great stay, we hope to see you again soon. Kind regards Reception

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location close to ferry terminal and restaurants
Stayed 4 nights in Aug 2023
Response from FTJ on 31 Aug 2023
Dear Thomas,Thank you for your review, we hope you had a great stay, we hope to see you again soon.Kind regardsReception

6/10 Okay

Sylvia

Travelled with partner
Disliked: Amenities, property conditions & facilities
we were told to ring the bell to get in it took forever to get anywhere.... very frustrating
Stayed 1 night in Aug 2023
Response from FTJ on 31 Aug 2023
Dear Sylvia,Thank you for your review, we're sorry to hear that you had a difficult time getting ahold of us. We hope to see you again so we can give you a better experience next time.Kind regardsReception

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Although they state the front desk is staffed, I arrived at 6:00pm and no one was there. I waited quite awhile then had to check in by phone. The rest of my stay was just fine, my room was clean and the location is great.
Stayed 3 nights in Jul 2023
Response from id on 12 Aug 2023
Thank you for your review, we hope you had a great stay, we hope to see you again soon. Kind regards Reception

8/10 Good

pasakorn, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from id on 29 Jul 2023
Thank you for taking the time to make this review, we hope you had a great stay and hope to see you again soon.Kind regardsReception

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay in Torshavn
Perfect location in downtown Torshavn. The breakfast selection was small (unlike Norway or Iceland's free breakfasts), but there was plenty, and hearty for my needs. The room was a tad small, but for one person and given the need to explore not be stuck in a room, it was very good. For the price, location, and free breakfast, you cannot beat this hotel in Torshavn. The hotel was clean and pleasant for my stay.
Stayed 7 nights in Jul 2023
Response from MS on 17 Jul 2023
Thank you for your review, we hope you had a great stay and we hope to see you again soon. Kind regards Reception

10/10 Excellent

Eydfinn

Liked: Cleanliness, staff & service, property conditions & facilities
Parking a problem.
Stayed 1 night in Jul 2023
Response from id on 5 Jul 2023
Thank you for your review, we hope you had a great stay, we hope to see you again soon. Kind regards Reception

4/10 Poor

Neil

Liked: Staff & service
Disliked: Property conditions & facilities
The room, broom cupboard. Must have been the worst room in hotel
Stayed 3 nights in Jun 2023
Response from id on 1 Jul 2023
Thank you for your review, we hope you had a great stay, we hope to see you again soon.Kind regardsReception

8/10 Good

Adele

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel centrally located and comfortable. Breakfast was good. Only difficulty we had was with the self checkin service. Because we didn't have internet we were unable to receive the access code for the room. This proved to be really challenging. Thankfully another guest gave us the wifi code so we were able to receive the code. Other than that everything was great.
Stayed 2 nights in Jun 2023
Response from id on 1 Jul 2023
Thank you for your review, we hope you had a great stay, we hope to see you again soon.Kind regardsReception

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Everything are good
Stayed 1 night in Jun 2023
Response from id on 1 Jul 2023
Thank you for your review, we hope you had a great stay, we hope to see you again soon.Kind regardsReception

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotle in the centre of the city. Walkable to everything including the bus and ferry terminal about 8 mins. The harbour about 1 min. Grocery stores about 5 mins. The hotel itself is clean and quiet. The breakfast was plentiful with hot and cold choices. It didn't very but was plentiful. The room was an adequate size, space for luggage and to walk around.
Response from FTJ on 16 Jun 2023
Dear Vanessa,Thank you for taking the time to make this review, we're happy to hear you had a good stay, and we hope to see you again soon.Kind regardsReception

6/10 Okay

May Brit

Stayed 2 nights in Jun 2023
Response from id on 1 Jul 2023
Thank you for your review, we hope you had a great stay, we hope to see you again soon.Kind regardsReception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location; friendly staff
Stayed 3 nights in Jun 2023
Response from FTJ on 15 Jun 2023
Dear Guest,Thank you for your review, we hope you had a great stay, we hope to see you again soon.Kind regardsReception

8/10 Good

bjørn

Stayed 2 nights in Jun 2023
Response from FTJ on 13 Jun 2023
Dear Bjørn,Thank you for your review, we hope you had a great stay, we hope to see you again soon.Kind regardsReception

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel in centre
Hotel very convient & centrally located on the waterfront close to restaurants. Rooms were comfortable with large windows, ours overlooking harbour. Basic amenities, TV, coffee maker - not lavish. Staff were exceptionally helpful with directions, restaurant suggestions, etc.. Parking can be difficult but staff helped with directions.
Stayed 4 nights in Jun 2023
Response from FTJ on 13 Jun 2023
Dear Doreen,Thank you for your review, we're happy to hear you had a great stay, and we hope to see you again soon.Kind regardsReception

10/10 Excellent

Mats

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you're looking for a city centre option with basic but good rooms, this hotel is perfect. Go out and explore the city on foot and best restaurants are nearby.
Stayed 1 night in May 2023
Response from FTJ on 23 May 2023
Dear Mats,Thank you for your review, we're happy to hear you had a great stay, we hope to see you again soon.Kind regardsReception

10/10 Excellent

Mats

Stayed 1 night in May 2023
Response from FTJ on 11 Jun 2023
Dear MatsThank you for your review, we hope you had a great stay, we hope to see you again soon.Kind regardsReception

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service
The staff were nice. The location was good. Breakfast was good. They promised to clean the room , but did not tell the cleaners. The carpets were soiled , and the property needed an update. However, it was only 3 star and perfectly fine.
Stayed 3 nights in May 2023
Response from FTJ on 19 May 2023
Dear WilliamThank you for the review, I hope you had a nice stay, hope we'll see you again soon.Kind regardsReception

10/10 Excellent

Leanne, Townsville

Liked: Cleanliness, staff & service
Great location in the old town and walkable to most things. Very friendly and helpful reception staff (Maud). Single room small but I knew that when I booked.
Stayed 2 nights in Nov 2022
Response from reception on 20 Nov 2022
Hello Leanne,We are so glad you enjoyed the location of Hotel Tórshavn and our friendly staff. We look forward to having you stay with us in the near future.

8/10 Good

Kjartan

Stayed 1 night in Oct 2022
Response from Patt on 24 Oct 2022
Hello Kjartan,Thanks for the review. We are glad you enjoyed your stay with Hotel Tórshavn. Hope to see you again soon.Kindly,Reception

8/10 Good

scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel in the perfect location. Great view of the harbour from the room; easy walk to all of downtown. The hotel is a little older and we were told it's due for demolition and rebuilding in the next two years as it is very hard to make the building consistent with renewable energy. Glad to hear the old lift will stay though. Breakfast was pretty good, and we had fun watching some other guests make heaps of sandwiches with an entire loaf meant for everyone.
Stayed 3 nights in Oct 2022
Response from Patt on 18 Oct 2022
Thanks Scott, we are glad you enjoyed your stay with us and you valued the location and view. We hope you return to Hotel Tórshavn again real soon.

8/10 Good

Hilary

Liked: Staff & service, room comfort
Great veiw....
Stayed 1 night in Oct 2022
Response from Patt on 14 Oct 2022
Thank you Hilary for your review. We are glad you enjoyed the view and your stay with us. Please come visit again soon.

10/10 Excellent

Rökkvi

Liked: Cleanliness, staff & service, property conditions & facilities
Very much worth the price
Friendly service, good breakfast and the room was nice. It could be a bit cold in the room though, since it was hard to open the window just slightly and the Faroese weather can be quite windy. I'd say it's rather wasteful to have these tiny shampoo bottles for the guests. Overall I'd say this hotel is good and deserves 4 or 5 stars for it's price.
Stayed 7 nights in Oct 2022
Response from Patt on 14 Oct 2022
Thank you Rökkvi for your nice review, we are glad you enjoyed your stay with us. Please come visit us again soon.

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property was cute, in the old town area. It was a self check in and the bathroom was a little smelly.
Stayed 4 nights in Sep 2022
Response from Patt on 8 Oct 2022
Thank you Patricik for your review, we are glad you enjoyed your stay with us. We now have a receptionist on hand for your convenience. Hope to see you again,ReceptionHotel Tórshavn

6/10 Okay

Laura

Travelled with group
Disliked: Cleanliness, staff & service
I wish I had known that the hotel was not staffed before booking. This was a little unnerving coming from another country and not having phone service. The computer check in of course did not work and so I needed to to call to check in on the hotel phone. It all turned out ok but it would have been so much more welcoming and safe if there had been a person there
Stayed 1 night in Aug 2022
Response from Patt on 8 Oct 2022
Thank you Laura for your feedback. We now have staff at the reception desk from 8am to 6pm daily. We hope to see you again,ReceptionHotel Tórshavn

8/10 Good

A

Liked: Cleanliness, property conditions & facilities, room comfort
Torshavn
Really likes Tórshavn and the Faroes. The hotel was central and clean. Really nice. One thing I wasn’t sure about is that it doesn’t have a reception. Everything is done remotely by email. This makes the stay a little impersonal. However, the stay was great and the bed was comfortable.
Stayed 4 nights in Jun 2022

8/10 Good

MR JOHN D

Stayed 1 night in May 2022

4/10 Poor

Michael

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The location is excellent. And so is the restaurant which is Asian/Thai inspired. But the hotel is way overdue for a complete makeover. An ancient lift, out of date bathrooms, and worn carpets. Our room was very noisy. People partied until 4.00am every night. The beds are clean and comfortable.
Stayed 4 nights in May 2022

8/10 Good

JESSICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and an efficient space.
Stayed 8 nights in Jan 2022

8/10 Good

thor

Liked: Cleanliness, staff & service
Very good location
Stayed 1 night in Dec 2021

6/10 Okay

Jim

Disliked: Cleanliness, room comfort
Hotel was well located within the town but it was quite run down and tired looking. No reception on the front desk made it hard to communicate with anyone
Stayed 2 nights in Oct 2021

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2021

10/10 Excellent

Søren

Travelled with group
Liked: Cleanliness, staff & service
Nice Hotel, perfect location
This was a nice hotel, with perfect location. For the price it was really good. There might be a little bit of noise, from the street, in the weekends, but nothing to bad.
Stayed 4 nights in Aug 2021

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
A nice hotel in the center of Torshavn. Affordable, central, and everyting you would expect of a three star hotel.
Stayed 3 nights in Jul 2021
Response from Petra on 31 Jul 2021
Dear Henry, Thank you for your feedback! We are happy to hear that you enjoyed your stay with us! Best regards, Petra Ingebrigtsen

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel in Torshavn
Central location, friendly and helpful staff, I recommend it if you want to stay in downtown Torshavn. Personalet taler selvfølgelig dansk.
Stayed 4 nights in Jul 2021

4/10 Poor

mohamed fazal

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not know what is a Queen Size bed
Our stay was awful mainly because event hough we got a confirmation saying we will get a Queen Size bed, we were given 2 single beds put next to each other. When I asked the receptionist she insisted they call these 2 single beds together as Queen Size bed. I have travelled to 158 countries and NO WHERE I have heard such a crazy comment.
Stayed 4 nights in Jun 2021

8/10 Good

Elisabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Petra on 22 Jun 2021
Dear Elisabeth, Thank you for your feedback. We are happy to hear that you enjoyed your stay at Hotel Tórshavn! All the best! Best regards, Reception

10/10 Excellent

Randi Louisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020

10/10 Excellent

JonathanMcilroy, Leicestershire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near to the harbour. Hotel it’s self is well maintained with friendly helpful staff. Good quality continental breakfast served each morning. Certainly be staying there again.
Stayed 4 nights in Sep 2020
Response from Elisabeth on 22 Sept 2020
Hi Jonathan, Thank you for your lovely review. We're glad you enjoyed your stay with us and we hope to see you again! Have a nice day and take care! Best regards Elisabeth

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location but the best part was definitely the breakfast! Usually continental breakfasts have boiled eggs which are so hard boiled they're grey, but the eggs here are perfectly soft boiled which brightened my mornings.
Stayed 8 nights in Aug 2020

6/10 Okay

Sørin B.

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2020

8/10 Good

Henrik Wall

Business traveller
Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2020

10/10 Excellent

Vivian, Huntington Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, wonderful staff and fantastic rooms is how I'd describe this hotel. Due to the weather I arrived a day late for my check in but the staff were very accommodating in ensuring that I would still have a room. I was also given lots of recommendations of what to do and see. I 100% recommend this hotel to anyone and I will be back!
Stayed 2 nights in Jan 2020

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Paul

Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness
Incredibly noisy very late both Friday and Saturday night - drunk people congregated outside after nightclub closing, and people in the room above stomping around at 3-4am both nights. Poor quality breakfast.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
When I asked my room to be made up, they didn't give me additional toiletries. When I asked for more, I never got it. So I concluded they didn't really pay attention. I don't mind my bedset ans towels didn't get changed for the 3 nights of my stay but at keast give me enough toiletries would be nice. Breakfast hours is good. Although could do with a little bit more vegetables and fruits :) Do love the location and also my room.
Stayed 3 nights in Oct 2019
Response from Reception on 18 Oct 2019
Thank you for staying with us. And we appreciate your feedback. This is very helpful, we always thrive to do our best, and you feedback gives us something to work with. We hope to be able to welcome you back another time.