expedia
Photo gallery
VIP Access

Rio Serrano Hotel + Spa

Star Rating
4 out of 5

Information

Reviews

4.3 / 5Very Good
185 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Salto Chico Falls
    31 min drive
  • Popular Location
    Lago Pehoe
    31 min drive
  • Popular Location
    Glacier Grey
    46 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2019-10-23. Try updating your dates to see prices for your trip.

    About this area

    Torres Del Paine

    Located in Torres Del Paine, Rio Serrano Hotel + Spa is on the waterfront. The area's natural beauty can be seen at Lago Pehoe and Salto Chico Falls.

    What's nearby

    • Popular Location
      Salto Chico Falls - 31 min drive
    • Popular Location
      Lago Pehoe - 31 min drive
    • Popular Location
      Glacier Grey - 46 min drive
    • Popular Location
      Salto Grande - 46 min drive
    • Popular Location
      Lake Sarmiento - 50 min drive

    Restaurants

    • Where to eat
    • Kaienk Restaurant – Garden-view buffet restaurant offering regional cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
    • Dickson – Garden-view bar. Open daily.

    About this property

    Rio Serrano Hotel + Spa

    A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 107 soundproofed rooms feature free WiFi and pillowtop beds. Premium bedding, down duvets and hairdryers are among the other amenities available to guests.

    All-inclusive details

    All-inclusive room rates at Rio Serrano Hotel + Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

    Renovations and closures

    The property is closed between 30 April and 04 September.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking
    • Free nearby parking
    • Limited parking spaces
    • 24-hour return airport shuttle (surcharge)
    • Airport shuttle at scheduled times, on request
    • Local area shuttle (surcharge) up to 200 km
    • Cruise terminal shuttle (surcharge)
    • Theme park shuttle (surcharge)

    Food and drink

    • Free buffet breakfast available daily 7 AM–10 AM
    • 1 restaurant and 1 coffee shop/cafe
    • 1 bar
    • Free daily reception

    Things to do

    • 24-hour fitness centre
    • Billiards/pool table
    • Fishing
    • Full-service spa
    • Horse riding/hire
    • Indoor pool
    • Sauna
    • Shopping

    Family friendly

    • Dry-cleaning service
    • Indoor pool
    • Laundry facilities
    • Snack bar/deli
    • Soundproofed rooms

    Conveniences

    • Lift
    • Front-desk safe
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Porter
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • French
    • Portuguese
    • Spanish

    Business services

    • 24-hour business centre
    • Computer station
    • Meeting rooms
    • Conference centre

    Outdoors

    • Garden
    • Pool sunloungers
    • Terrace

    Spa

    • 2 treatment rooms
    • Aromatherapy
    • Body scrubs
    • Body treatments
    • Body wraps
    • Couples treatment room(s)
    • Detox wraps
    • Facials
    • Manicures and pedicures
    • Massage - deep-tissue
    • Massage - sports
    • Massage/treatment rooms
    • Mud bath
    • Reflexology
    • Sauna
    • Spa open daily
    • Hot tub
    • Steam room

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

    More

    • Fireplace in reception
    • Smoke-free property

    Room amenities

    Bedroom

    • Blackout drapes/curtains
    • Down comforter
    • Heating
    • Linens
    • Pillow-top mattress
    • Premium bedding

    Bathroom

    • Designer toiletries
    • Hairdryer
    • Towels

    More

    • Desk
    • Laptop-compatible safe
    • Phone
    • Slippers
    • Soundproofing

    Nearby things to do

    Activities

    • Boat tours
    • Ecotours
    • Hiking/biking trails
    • Indoor pool access
    • Rock climbing

    Where to eat

    • Kaienk Restaurant – Garden-view buffet restaurant offering regional cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
    • Dickson – Garden-view bar. Open daily.
    4.3

    Very Good

    5 - Excellent
    93
    4 - Good
    64
    3 - Okay
    18
    2 - Mediocre
    8
    1 - Poor
    2
    4.6
    Cleanliness
    4.2
    Service and Staff
    4.4
    Amenities
    4.4
    Property condition

    5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Apr 2019

    4/5 Good

    This hotel was great, we got a free upgrade and a bottle of red wine as a gift. The spa was great, and the amenities of the hotel were wonderful. The view from our room was magical. However the food in the restaurant was a big dissappointment. Both the food and service were not great for the dinner and the breakfast. At the dinner, the started and main course came at the same time, and it felt like eating in the canteen. Some vegetables (tomatoes) and boiled eggs for the breakfast should be essential, only choices were just bread, cheese, scrambled eggs and cereal.

    Stayed 1 night in Apr 2019

    5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Mar 2019

    5/5 Excellent

    Amazing scenery. Great place to relax after a busy day in the park. Located at the southern entrance so you have to plan your activities in the park so you don’t have a long drive to get there. Expensive but every accommodation in or near the park we checked out was expensive and some didn’t offer all that this property does.

    Stayed 1 night in Mar 2019

    5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 6 nights in Mar 2019

    Tell us how we can improve our site