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Reviews of Hotel Aida

3 out of 5
Hotel Aida
Avenida de la Constitucion, 167, Torrejón de Ardoz, Madrid

Reviews

8.0

Very good

Rating 10 - Excellent. 41 out of 110 reviews" "
Rating 8 - Good. 42 out of 110 reviews" "
Rating 6 - Okay. 16 out of 110 reviews" "
Rating 4 - Poor. 7 out of 110 reviews" "
Rating 2 - Terrible. 4 out of 110 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

9.4/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Gustavo, West Valley City

Stayed 1 night in Oct 2023

8/10 Good

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay en route from Lisbon to Barcelona
A clean pet friendly and easily accessible hotel for an overnight stay. Comfortable beds, clean, modern bathrooms
Stayed 1 night in Jun 2022

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, close to our rental car drop off and the airport. Close to fast food for a late night snack.
Stayed 1 night in Jan 2018

8/10 Good

Lucy , preston

Liked: Cleanliness, staff & service, room comfort
Great hotel enjoyed the stay
Lovely hotel in a good location , the only thing missing was a swimming pool. All the staff very friendly and the room had good size bed and everything I needed. I would recommend it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the price you pay!!
I had a pleasant stay here at Hotel Aida. I was in town for a wedding and decided to stay at this hotel since it was close to the venue of the wedding. The way you see it in photos, is the way it will be in person. The staff is kind and friendly. PS, it is a English friendly hotel, so you do not have to speak Spanish fluently, lol. My stay was great overall. The only thing I wish was different was the sizes and space of the room. Your typical standard European size rooms that make anyone feel like a giant. Everything else, including the breakfast, which you pay 7 euros for, every time you go in, was good. I will definitely stay here again if ever I'm visiting town.

6/10 Okay

Franklin, London

Average 3-star hotel
This holder is quite far from the airport and taxi costs about 30 EUR one way which was a surprised and round trip cost me 63 EUR on top of the hotel rate. Might make sense to take a hotel by the airport. The hotel was clean and the breakfast buffet was just ok. Room was what to expect from a 3 star hotel and staff was friendly and spoke English

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
a good experience, the staff is very helpful and the service is great

4/10 Poor

Richard, Toronto

Disliked: Property conditions & facilities, room comfort
I wouldn't return!
I was given a room at the end of the hall. Seemed to be beyond the reach if wifi. The desk clerk seemed to deny that was a problem. I finally gave up and asked for a room change. This was done willingly however the new room had no heat and it was a cold night. The clerk did supply an electric heater. I found the hotel far from everywhere but that is my fault for mischoosing.

6/10 Okay

Business Travel, England, UK

Liked: Staff & service
Disliked: Room comfort
Great Room Rate But...
I am a semi-regular traveler to Torrejon Ardoz and booked the Hotel Aida because of the competitive online price and free airport transfer service described on the website. Unfortunately it seems the airport shuttle has been discontinued and whilst a bus service (824) runs directly from the airport to the outside of the hotel but if you have an early flight the taxi will cost €30. Also during my stay the breakfast room was not open and neither, it seemed, the restaurant. The hotel was also at the furthest end of Torrejon Ardoz. However the hotel itself was clean and tidy and the staff attentive. Although the TV service did not have an English speaking station tuned, neither were there tea/coffee making facilities.

6/10 Okay

Stuart, Burlington VT

Liked: Staff & service, room comfort
OK but not great
This hotel was our choice when returned for one last night in Madrid. We thought a airport hotel would be great idea. The problem is that it's 20-25 minutes from the airport and it would have been easier to take the metro from the airport to the hotel we stayed in right in Madrid during the first part of our trip. And with having to get from terminal 4 to 2 and then take a bus (the 824) the metro would have taken less time. We also ended up going into Madrid on the last night to see flamenco at Las Tablas in Madrid. This meant walking a kilometer to the train station and taking the train to get to the metro (can't say enough good things about the metro) and having to run back after the performance to catch the train as they stop running at 11:45 PM. We ran and we made the train with 5 minutes to spare. We did order breakfast with this hotel, which was good as there was know local places close by to eat. The food was fair. Lastly, we did get a free shuttle back to the airport and that was good.

10/10 Excellent

Robert, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay!
The Hotel Aida staff were very, very helpful. I really enjoyed my short stay. The restaurant at the adjacent hotel owned by the same group was outstanding, both in food and service when staying at the Hotel Aida.

6/10 Okay

Verified traveller

Liked: Cleanliness
Hotel Aida, Madrid
1.- I chose this hotel because it was said to be in a close proximety to the Madrid's International airport (MAD). Well it was NOT close to the airport. It was about 20 min. if not more to the airport. In the Expedia descripion it was listed to be about 3 miles but it took us about 20 min. and 28.00 Euros to get there with a taxi. 2.- The hotel room was a nice size, not very big but confortable as size, but the bed mattress very bad quality. The worst so far. Also, no coffee machine or coffee in the room, but we stayed in other 3 hotels and did not have it. It might be normal in Spain. 3.- The bathroom was clean, tooth brushes, tooth paste and comb was provided 4.- Hotel had a "cafeteria/restaurant" that offered hamburger, salade, sandwiches.... but the menu presented to us was so dirty, stained with coffee and othe who knows what stains that grossed us up. My husband and I went for dinner to a restaurant close to the hotel 5.- Receptionist was very nice, professional-

2/10 Terrible

Mohamed, Miami

Disliked: Staff & service, room comfort
the worst Service ever
Not shuttle bus to take you to the hotel from the airport. when I called to ask for the service they ask me to take a taxi and they made it seem that they will pay for the taxi once I get there. Once at the hotel they refused to pay the taxi and they told me that there is no shuttle to take you back to the airport in the morning. I had pay 85 Euros for the taxi for both ways. Also the breakfast that I paid for it with the room I didn’t get the chance to have it because it starts at 8 am and I had and early flight at 10 am so I had to leave at 7:30 am and the stuff there were none to talk to only one person he couldn’t do nothing.

6/10 Okay

Anonymous

Disliked: Cleanliness, staff & service, room comfort
Not Near the Airport
They promote free transportatin to and from the airport. It cost over $35.00 Euro for a taxi ride to the hotel. The sister hotel next door does have a great resturant and I had a great meal.

10/10 Excellent

Maria Macarena

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Buen trato
Stayed 1 night in Feb 2024

8/10 Good

Micael

Stayed 1 night in Feb 2024

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Oscar Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Francisco

Stayed 1 night in Dec 2023

10/10 Excellent

Marta

Stayed 2 nights in Dec 2023

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal
Muy buena elección, fuimos a ver las Mágicas Navidades y está muy cerca , a 15 min caminando
Stayed 1 night in Dec 2023

10/10 Excellent

Mari Cruces

Stayed 1 night in Dec 2023

10/10 Excellent

jose angel paradiso capor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien la habitación el desayuno, super bien, seguro volveria
Stayed 1 night in Dec 2023

8/10 Good

Inma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El trato fue bueno pero al subir a la habitacion hacia mucho frio, pedimos una manta y aun así pasamos frio durante la noche.
Stayed 1 night in Nov 2023

8/10 Good

antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien
Stayed 1 night in Nov 2023

8/10 Good

Carla

Stayed 1 night in Oct 2023

10/10 Excellent

Jose, San Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia es placentera, zona tranquila y con opciones a distancia de caminata para comida y compras.
Stayed 2 nights in Oct 2023

10/10 Excellent

Andréa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Jose, San Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son cómodas y limpias, con buen mantenimiento. La experiencia la hace inmejorable la amabilidad y disposición de su personal.
Stayed 1 night in Oct 2023

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seguridad
Stayed 1 night in Oct 2023

8/10 Good

VERONICA

Stayed 1 night in Sep 2023

8/10 Good

Javier

Stayed 2 nights in Oct 2023

6/10 Okay

adrian

Stayed 1 night in Sep 2023

10/10 Excellent

Marlon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

8/10 Good

Lidia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo correcto tanto el trato recibido en recepción como la habitación en general. Limpieza buena. La única pega que pongo es el colchón algo incómodo, pero para una estancia de tres noches todo genial.
Stayed 2 nights in Jun 2023

6/10 Okay

Cristina

Stayed 1 night in Jun 2023

6/10 Okay

Luis

Stayed 2 nights in May 2023

10/10 Excellent

Jhon Edison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las chicas muy amables y simpáticas. Las camas comodísimas. El hotel muy agradable. Desayuno muy bueno.
Stayed 1 night in Apr 2023

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
En general la habitación bien, faltó algo de amabilidad ya que solicitamos prestado un saca corcho y nos informaron que no había tenían. En la información del hotel deberían informar que el parqueadero se cobra adicional 8€ por noche.
Stayed 2 nights in Mar 2023

8/10 Good

Daniel

Stayed 1 night in Mar 2023

10/10 Excellent

Rosa

Stayed 1 night in Feb 2023

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel Habitaciones muy amplias y muy confortable Relación calidad precio inmejorable

10/10 Excellent

FRANCISCA

Travelled with family
Liked: Cleanliness, staff & service
Zona de restaurantes y ocio.
Stayed 1 night in Jan 2023

10/10 Excellent

Vanesa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Personal resolutivo, atento y amable. Habitación impecable. Baño con secador y jabón en dispensador de pared.