Ratings based on 170 verified reviews

3.7 out of 5
87% of guests recommend
3.8 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 28 Sep 2019
The hotel is is a good location, nice decor and nice rooms. Some of the rooms have a great view of the ocean. In general, the staff are nice though at times they seem stretched a bit. (the front desk girl also doubles up as the bar server and also runs back and forth from the rooms as needed) The breakfast was reasonably priced and was quite good. We didn't eat dinner at the hotel.
3 out of 5
by a verified traveller

Posted 22 Sep 2019
Ideal fir a night in Torquay if a little dated but good value for money
1 out of 5
by a verified traveller

This traveller left a rating score only Posted 3 Sep 2019
4 out of 5
by a verified traveller

Posted 18 Aug 2019
The room offered was terrible. An alternative was given. The service by staff was very helpful.
4 out of 5
by a verified traveller from boscastle

Posted 17 Aug 2019
this property is in a good location, maybe a little dated, but for the price was very good, will stay here again
5 out of 5
by a verified traveller

Posted 9 Aug 2019
Staff very helpful and friendly loved the family feel to the hotel
2 out of 5
by a verified traveller

Posted 7 Aug 2019
Staff were friendly and helpful. This did not make up for the fact that the room was quite dirty and needs an update. The wall next to the bed was very stained and offputting.
2 out of 5
by a verified traveller

Wouldn't recommend

Posted 15 Jul 2019 on Hotels
There was rubbish in the bin when we went in ti the room. The sheets had some sort of mould or dirty marks on them. Very old and shabby. Car parking very very limited. Not a very homely feel, stared at by all guests and staff on arrival - clickey environment
4 out of 5
by a verified traveller from Farnham

Posted 13 Jul 2019 on Ebookers
Good value for money, sea view was great, basic but comfortable
1 out of 5
by a verified traveller

Posted 29 Jun 2019
Not enough parking space & no sympathy when you get a parking ticket