Ratings based on 110 verified reviews

3.7 out of 5
79% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 08-Oct-2018 on Hotels
Sadly hotel to close end of season. Very elegant building. Excellent breakfast.
Comment from Hotel Management
10-Oct-2018 by Reception, Hotel Management
Thank you for taking the time to write a review, we are glad you enjoyed our beautiful building and that you enjoyed our breakfast
5 out of 5
Recommended
for Everyone
by a verified traveller

Beautiful hotel and room, wonderful ocean views

Posted 02-Oct-2018
Pros: Beautiful views, old world charm.
Location: We were walking the southwest coast path
Staff were extremely friendly nad helpful. Our room was large, with a beautiful view.
Comment from Hotel Management
03-Oct-2018 by Reception, Hotel Management
Thank you for your very kind review we are glad our staff were friendly and helpful and that you enjoyed our lovely views
4 out of 5
by a verified traveller

Get a better room

Posted 01-Oct-2018 on Hotels
The room was basic but clean, though the bath was short, narrow and cramped and difficult to get out of. The restaurant and public spaces were great. The pool was really good.
Comment from Hotel Management
03-Oct-2018 by reception, Hotel Management
Thank you for taking the time to post a review we are glad you enjoyed our pool and restaurant
2 out of 5
by a verified traveller from Ellesmere Port

No good for business

Posted 20-Sep-2018 on Hotels
I arrived at 9.30pm to be told there was no food available, but I could have a bag of crisps from the bar or a heated up pasty. There was no phone signal in the area, and the free internet did not reach my room. As a hotel for a business stay, this was very poor standard. There was no shower curtain round the bath, and the shower head had no bracket to fix it to the wall. This meant I had to hold the shower and water sprayed across the bathroom.
5 out of 5
Recommended
for Everyone
by a verified traveller from london

Scooby doo hotel without ghosts

Posted 17-Sep-2018
Pros: Swimming pool and views from lounge. Style of the building like the spooky house on Scooby Doo cartoon.
Cons: Lots of stairs to room, can't see how you could change that though. Better WiFi would be nice.
Location: Bit out of the way. Great if you like golf. Beach across road but steep climb. Lovely and secluded if you want to get away from it all.
Absolutely gorgeous looking hotel. Wonderful views from restaurant and lounge. Swimming pool. Staff really friendly and helpful.
Comment from Hotel Management
19-Sep-2018 by Reception, Hotel Management
Thank you very much for your kind words. We are glad you have enjoyed your stay with us.
4 out of 5
Recommended
for Everyone
by a verified traveller from Devon

Room in the Tower!

Posted 10-Sep-2018
Pros: Traditional character and decor
Location: Very well located for those walking the South West Coast Path, as it is only steps away. It is a quiet location for anyone wanting peace!
I stayed in the Tower room which was perfect for me as I love anything eccentric . However, it should come with a warning that it is spread over two floors, with the bathroom doubling as the entrance on the lower of the two floors. A very steep and narrow staircase, within the room, leads up to the bedroom which is just big enough to fit a double bed. A second equally steep and narrow staircase leads up from the bedroom to the roof, although the door out onto the outside of the roof is kept shut. The view from the Tower is lovely and the rooms look out in two directions - over the front of the building and also out to sea! The public areas of the hotel give a nostalgic glimpse into an era that has sadly passed with lounge, bar and dining room, as well as a beautiful stained glass window on the grand staircase all evoking a past age. All in all, I thoroughly enjoyed my short stay and will remember this hotel for its unique character.
Comment from Hotel Management
12-Sep-2018 by Reception, Hotel Management
Thank you for your comments we are glad you enjoyed our hotel and its unique character
3 out of 5
by a verified traveller

Pass

Posted 04-Sep-2018 on Hotels
Just felt a bit like a hostel. Wouldn’t visit again.. but also didn’t really enjoy my time in the town all in all.. so perhaps this area just isn’t for me. Bed was fun. Room just seemed very used.. overall the building was tired and kind of plain and “cheap” feeling. People who greeted us were very kind/nice. Parking was weird.. location was okay I guess..
Comment from Hotel Management
05-Sep-2018 by Reception, Hotel Management
Thank you for taking the time to pass on your comments to us.
4 out of 5
by a verified traveller

Lovely views!

Posted 02-Sep-2018 on Hotels
Lovely hotel - which we have stayed at before - fantastic views and very quiet - but now looking very tired indeed - which is such a shame! But we had a lovely time all the same!
Comment from Hotel Management
05-Sep-2018 by Reception, Hotel Management
We are glad you had a lovely time, thank you for posting your comments.
4 out of 5
Recommended
for Everyone
by a verified traveller from hampshire

Dog friendly

Posted 20-Aug-2018
Lovely Cornish breakfast I had the pool to myself Great sea views
Comment from Hotel Management
23-Aug-2018 by Reception, Hotel Management
Thank you for your nice comments we are glad you enjoyed your stay with us.
4 out of 5
by a verified traveller

My favourite hotel

Posted 16-Aug-2018 on Hotels
We prefer to use this hotel because of its location and its ambience with a very friendly and helpful staff and excellent food. Late booking usually means a room is available but it could be rather small. This time, the only downsides were very low beams, on which it was easy to bump one's head and tepid shower although the washbasin hot tap was extremely hot.
Comment from Hotel Management
16-Aug-2018 by Reception, Hotel Management
We are very glad that you like our hotel for our location, food and ambience. It is always nice to hear our staff are friendly and helpful. We have taken on your comments about the tepid shower. Thank you for taking the time to post your comments.