Ratings based on 1,566 Verified Reviews

3.7 out of 5
82% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Jun-2017
Pros: Location
Cons: Cleaning protocols
My room was not cleaned properly each day. The staff was always responsive and friendly.
3 out of 5
Recommended
for Everyone
by A verified traveller from NS.

Blue Jays weekend

Posted 05-Jun-2017
It's not a bad hotel for the money. Rooms are large and it was clean. For a guys weekend away it's fine. Walking distance to everything.
3 out of 5
Recommended
for Everyone
by A verified traveller from Montreal

Convenient and good price

Posted 05-Jun-2017
The hotel is on convenient bus routes and is a walkable distance from several sites. Breakfast was limited and few whole grain products were available. Reception staff were extremely helpful. Breakfast staff had trouble communicating in English.
5 out of 5
Recommended
for Everyone
by A verified traveller

A surprise stay in Chinatown

Posted 02-Jun-2017
Warm welcome. Knowledgeable staff. Clean comfortable bed and room. Breakfast was very good simple but more than adequate Being right in Chinatown was interesting Great choices for restaurant
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-May-2017
Great location. Lobby and building exterior is 'ok' but the rooms themselves are great for the price.
5 out of 5
Recommended
for Couples
by A verified traveller from wallaceburg

Good location to the Rogers Center

Posted 22-May-2017
Pros: Very clean and great location
We went for our anniversary and had a great time the staff was helpful and friendly Parking was good Breakfast bar lady kept everything clean and stocked
2 out of 5
by A verified traveller

If you value breathable air don't stay here

Posted 21-May-2017
Woke in the middle of the night because of bad in room air quality staff was nice enough to give me a refund when I left the next day
4 out of 5
Recommended
for Everyone
by A verified traveller from San Jose,CA

In the center of Toronto

Posted 21-May-2017
Pros: The hotel staff and the room being very quiet from outside and inside noise.
Cons: The breakfast room need a more variety of items.to eat.
Location: The location was perfect. We were able to have hotel pickup from The City Bus Tour and The Niagara Falls Tour.
The staff was great very helpful. I feel the free breakfast needs to have more variety maybe some Danish or sweet rolls. Our room was on the 3rd floor RM#1814 facing the street and accept for the occasional sirens it was very quiet and at night we could see the CN Tower from our window. I would recommend this hotel to everyone.
2 out of 5
by A verified traveller

Needs improvements!!

Posted 20-May-2017
Pros: The breakfast was okay !! Needs a bigger space!!
Cons: The wifi was terrible!! Had to go in the bathroom sit on the toilet to get wifi and that was a hit or a miss !!
Location: The location was great! You could walk to the roger centre in 15 Minutes!
The hotel can do with some upgrades! The lobby is a lot to be desired the elevator is old and slow! The room could be clean better then it was . I had to clean the bath tub first night there I told housekeeping next morning I wanted the tub clean and she didn't like it that I ask her . The air conditioning needs a bad cleaning don't think it was ever clean full of dirt! The wifi was terrible every now and then you get it for a few minutes the worst wifi !! The windows are dirty inside and out needs a lot of improvements !!
3 out of 5
by A verified traveller

Ok hotel

Posted 17-May-2017
Bathroom had black around the tub ledge and the lower tiles around the tub had black around them, something all over one of the walls when the sun was shinning through. It wasn't completely terrible just needs some work.