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Reviews of Super 8 by Wyndham Downtown Toronto

3.5 out of 5
Super 8 by Wyndham Downtown Toronto
222 Spadina Ave, Toronto, ON

Reviews

7.6

Good

Rating 10 - Excellent. 235 out of 998 reviews" "
Rating 8 - Good. 492 out of 998 reviews" "
Rating 6 - Okay. 169 out of 998 reviews" "
Rating 4 - Poor. 67 out of 998 reviews" "
Rating 2 - Terrible. 35 out of 998 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the customer service at checkin. The room was very clean as well. The location was ideal
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were like a suite. More like a presidential suite. I had a warm welcome and the staff was friendly. I will definitely recommend this hotel to family and friends. Carol Pitawanakwat
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Good location in downtown, Bathroom needs to be upgrade
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
staff is great!! massage in the hotel it awesome!! close to downtown and mcdonalds and starbucks
Stayed 4 nights in Feb 2020

8/10 Good

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toronto Chinatown hotel
Only downside was the fire alarm going off at 6am
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were having fire alarm issues in the parking garage around 5am and they made constant announcements waking us up several times. The man speaking clearly didn't know English very well, so you didn't know what he was saying. Then ended up making an announcement but never hung up, so there was loud static and feedback blasting in our room in the early morning. I had to walk to the front desk to ask them to tell the person making the announcements to hang up the phone. I was not happy at all at this point. One announcement is fine, but three or four? Unacceptable, seriously.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was about 85 degrees Fahrenheit (29 Celsius), no external windows, no one answering phone to front desk for help, and the room's temperature controls were broken. Elevator barely worked. I had booked 2 nights in this hellhole but ended up leaving after one and just eating the cost and staying at SoHo instead for my second night. I could barely breathe from the hot, non-circulating air and thus could not sleep. Nightmare stay.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Richard, Ottawa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable and conveniently located for access to downtown Toronto
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in an excellent location in China Town, downtown Toronto. Walking distance to the main attractions. Hotel is comfy, clean and quiet! Our room overlooked the shopping centre, however this is a plus, no road noise at all. Very quiet shopping centre, barely anything open inside so barely any people! Just keep the curtains closed and job done! It makes it very quiet at night with no road noise etc! Continental breakfast was an added bonus!
Stayed 4 nights in Feb 2020

8/10 Good

David, Bay of Quinte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Good value. Surprisingly spacious. Minimal amenities but WTH for overnight.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and excellent value for money; would book again!
Stayed 1 night in Feb 2020

10/10 Excellent

Yvonne, Ajax, Ontario

Travelled with family, Business traveller
Staff especially a lovely lady who assisted us with our breakfast and was later seen happily wiping down everything in sight.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Angelica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were a fair size and the beds were super comfortable
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Staff & service
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Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Great coffee shop across the street. The room was Clean and well presented. Staff were courteous and professional. Barely any water pressure in the shower.
Stayed 1 night in Feb 2020

8/10 Good

Mel, Wiarton

Liked: Cleanliness, staff & service
A quality property for a great price. In a safe area walkable to all of downtown Toronto. Easy to get to from the Gardiner. Would stay again!
Stayed 4 nights in Feb 2020

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the bed was very comfortable. A great place to stay.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service
The service was fast and friendly, in a great location. 50/50 characters
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was garbage everywhere outside. The people we delt with one charged us 1 price another charged us another price. You have to pay for parking its not included. As for the room you have thin sheets to cover half of your body. No microwave at all. The best part was it was a good breakfast that was good.....
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. First room smokey, easily changed. Unfortunately the next door room kept us up all night, loud, music, shouting. We had to call twice to the desk. No compensation offered for having no sleep.
Stayed 1 night in Feb 2020

2/10 Terrible

NS

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
While the hotel itself is fine, it does not accept any responsibility. In the middle of the night we stayed there, the fire alarm went off on the intercoms in all the rooms. It was quickly clear that it was a false alarm, yet the intercom continued to make horrible noise, transmit conversations and even music for over an hour. This was at 3:30 AM. Shortly after it finally turned off and people were just falling back asleep, the alarm went off again for another hour - same story, false alarm - and then it happened again at 7:30 AM. Basically no one could sleep half the night, and everyone's night and subsequent day was ruined. Obviously false alarms can occur, but our issue was/is with the fact that it was not fixed, and the hotel was unwilling to accept any responsibility and was unwilling to refund the night or even give a discount.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
We were given a room that was not well designed, I think they turned closets into a ‘suite’. Couldn’t see the small TV from both beds. The carpet was filthy full of stains, the mattresses curl in the middle they’re so old! Pillows are tiny and empty! No glasses only paper cups! This room is right off the main desk at the lobby! It was ok but Not impressed unfortunately!
Stayed 1 night in Feb 2020

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. So helpful. Breakfast was good too. Waffles, cereal, toast, yogurt, coffee, juice and fruit. We hadn't ever been to Chinatown in T.O. So we asked one of the front desk staff where to go for dinner and recommended a restaurant that was so good. Thanks!
Stayed 1 night in Feb 2020

8/10 Good

Hay-Love

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Jim, Belleville

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. We wanted a place close to Western Hospital and it was.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for my needs. Nothing fancy but neat and tidy and a pleasant place to sleep.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location. Just perfect to shop in Chinatown.
Stayed 2 nights in Feb 2020

8/10 Good

M.J., Sudbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Ann, London, ON

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean, good complimentary breakfast but the elevator is slow at times.
Stayed 1 night in Feb 2020

8/10 Good

Maria, Buffalo Ny

Travelled with partner
Liked: Staff & service, amenities
It was in a good location. The room was a bit worn down.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We didn’t like that the rooms used to be interconnected. This lead to a lack of privacy and multiple disruptions throughout the night from noisy and rude neighbors. We found it disappointing that the staff was unable to have unruly guests on our floor quiet down at 5am and instead offer to move our room at 5:30 in the morning.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
We had a hard time to enter the room all the time the kee card would've work we had to go to lobby about 4 time to fix the problem but that didn't do any help fore us.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Michelle, Niagara Falls

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location is great, this hotel is located in china town inside a mall. The beds we had have seen better days, very saggy but luckily lots of pillows, tv was a little scratchy picture but not a big deal. Pricing is good for what you get. Parking is close and not expensive.
Stayed 1 night in Jan 2020