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Reviews

4.7/5 Exceptional
832 reviews
"Excellent hospitality, great room, amenities terrific, good location too"

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Royal Alexandra Theatre
    3 min walk
  • Popular Location
    Princess of Wales Theatre
    5 min walk
  • Popular Location
    Nathan Phillips Square
    7 min walk
  • Airport
    Toronto, ON (YYZ-Pearson Intl.)
    21 min drive

Choose dates to view prices

Book online or call:

020 3564 4853
  • Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Premier Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Suite, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Executive Room, 2 Queen Beds

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Premier Room, 2 Queen Beds

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite (Owner)

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite (Specialty)

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite (Shangri-La)

    Room Amenities

    • City view
    • Sleeps 4
    • 2 King Beds
    More details

About this area

Toronto

Located in Toronto's Toronto Entertainment District neighbourhood, Shangri-la hotel Toronto is in the city centre and near the beach. Royal Alexandra Theatre and Princess of Wales Theatre are cultural highlights, and some of the area's notable landmarks include Nathan Phillips Square and CN Tower. Ripley's Aquarium of Canada and Ontario Place are not to be missed.

Visit our Toronto travel guide
Popular Location

What's nearby

  • Royal Alexandra Theatre - 3 min walk
  • Princess of Wales Theatre - 5 min walk
  • Nathan Phillips Square - 7 min walk
  • Metro Toronto Convention Centre - 8 min walk
  • CN Tower - 12 min walk

Getting around

  • St Andrew Station - 3 min walk
  • Toronto Union Station - 9 min walk
  • Toronto, ON (YYZ-Pearson Intl.) - 21 min drive

Restaurants

  • Where to eat
  • Bosk – Al fresco dining restaurant. Serves breakfast, lunch and dinner.
  • The Bar – Serves breakfast.
  • Lobby Lounge – Lobby lounge offering Asian cuisine. Serves light fare.

About this property

Shangri-la hotel Toronto

Luxury Toronto hotel in Toronto Entertainment District, walk to Royal Alexandra Theatre
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a spa tub. All 202 rooms boast iPads, and offer free WiFi and 24-hour room service. Minibars and coffee/tea makers are standard, as are LCD TVs with satellite channels.
Shangri-la hotel Toronto offers 202 forms of air-conditioned accommodation with iPads and minibars. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Miraj Hammam Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: CAD 50.00 per night
Electric car charging station
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Breakfast available for a fee: CAD 25 for adults and CAD 10 for children
1 restaurant
2 bars/lounges
24-hour room service

Things to do

24-hour fitness centre
Aerobics classes
Full-service spa
Indoor pool
Pilates classes
Sauna
Hot tub
Steam room
Yoga classes

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Indoor pool
Laundry facilities

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
French
Japanese
Korean
Russian
Spanish

Business services

24-hour business centre
Meeting rooms
Conference space

Outdoors

Free pool cabanas
Garden
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Hypo-allergenic bedding

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Shampoo
Soap
Toilet paper

Entertainment

iPad
LCD TV
pay films
satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in available 24 hours
Express check-in
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • The check-in location differs from the property location. To check in, go to 124 Simcoe Street<br />
  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
  • <p>The hotel's main entrance is located on 124 Simcoe St. between Richmond St. and Adelaide St.</p><p>Guests driving to the property should contact this property in advance. Please contact the office using the information on the reservation confirmation received after booking.</p>
  • Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Pets

  • Pets are allowed for an extra charge of CAD 125 per accommodation (varies based on length of stay).
  • Dogs and cats only
  • Up to 50 lb/23 kg
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: CAD 25 for adults and CAD 10 for children (approximately)
  • Airport shuttle fee: CAD 199 per vehicle (roundtrip)
  • Valet parking fee: CAD 50.00 per night (in/out privileges)
  • Pet fee: CAD 125 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Shangri-la hotel Toronto
  • Shangri-la Toronto
  • Shangri-la hotel Toronto Hotel
  • Shangri-la hotel Toronto Toronto
  • Shangri-la hotel Toronto Hotel Toronto
4.7

Exceptional

5 - Excellent
687
4 - Good
92
3 - Okay
28
2 - Mediocre
15
1 - Poor
10
4.8
Cleanliness
4.7
Service and Staff
4.8
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hospitality, great room, amenities terrific, good location too

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

We’ve stayed numerous times at the Shangri-La and it has always left us with a feeling of bliss. Staff are friendly and attentive. Food and amenities are impeccable. It always makes for an enjoyable weekend gateway. We look forward to returning soon.

Stayed 1 night in Feb 2020

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

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