Title: Luxury Suite by CN Tower & Free Parking Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Luxury Suite by CN Tower & Free Parking Hotel with free parking, steps from Metro Toronto Convention Centre ![Deluxe Suite, Multiple Beds, Pool Access, Partial Lake View | Terrace/patio](https://images.trvl-media.com/lodging/102000000/101280000/101270900/101270887/485667df.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Suite, Multiple Beds, Pool Access, Partial Lake View | Living area | 50-inch Smart TV with digital channels, Netflix, streaming services](https://images.trvl-media.com/lodging/102000000/101280000/101270900/101270887/a49b4759.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite, Multiple Beds, Pool Access, Partial Lake View | Terrace/patio](https://images.trvl-media.com/lodging/102000000/101280000/101270900/101270887/4f529f33.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite, Multiple Beds, Pool Access, Partial Lake View | Living area | 50-inch Smart TV with digital channels, Netflix, streaming services](https://images.trvl-media.com/lodging/102000000/101280000/101270900/101270887/400e07df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite, Multiple Beds, Pool Access, Partial Lake View | Living area | 50-inch Smart TV with digital channels, Netflix, streaming services](https://images.trvl-media.com/lodging/102000000/101280000/101270900/101270887/ba62d7ef.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies This Luxury Suite by CN Tower & Free Parking is in downtown Toronto, offering free WiFi, dry cleaning, coffee/tea in common areas, and helpful concierge services with luggage storage for a comfortable stay. 8.0 Very good ## Popular amenities - Kitchen - Hot tub - Gym - Pool - Pet-friendly - Spa ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=101270887&PinnedHotelID=101270887&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=101270887&PinnedHotelID=101270887&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=101270887&PinnedHotelID=101270887&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=101270887&PinnedHotelID=101270887&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=101270887&PinnedHotelID=101270887&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=101270887&PinnedHotelID=101270887&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=101270887&PinnedHotelID=101270887&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=101270887&PinnedHotelID=101270887&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Multiple Beds, Pool Access, Partial Lake View | Terrace/patio](https://images.trvl-media.com/lodging/102000000/101280000/101270900/101270887/8dd7f436.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Multiple Beds, Pool Access, Partial Lake View 9.0 Wonderful 7 reviews ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Heating Connecting rooms available Free cots/infant beds Kitchen - 2 bedrooms - Partial lake view - Sleeps 6 - 2 Queen Beds and 1 Queen Sofa Bed ## You may also like Ad ![Breakfast, lunch, dinner served; American cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/17600/17503/6f298a64_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Toronto Marriott City Centre Hotel Downtown Toronto - Pool - Hot tub - Pet-friendly - Free WiFi 9.2 Wonderful 1,462 reviews £235 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Toronto-Hotels-Toronto-Marriott-City-Centre-Hotel.h17503.Hotel-Information?chkin=2025-11-15&chkout=2025-11-16&rm1=a2®ionId=178314&destination=Toronto (and vicinity)&destType=MARKET&latLong=43.6484,-79.38217&searchId=74a90370-53fc-4262-8709-3cf605acee40&top_cur=GBP) Ad ![Outdoor pool, a heated pool, open 7:00 AM to 11:00 PM, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19830000/19822700/19822661/w3838h2155x0y5-333431b4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel X Toronto, a Destination by Hyatt Hotel Old Toronto - 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Parking included - Free WiFi - Air conditioning - Housekeeping 7.0 Good 1,018 reviews £81 includes taxes & fees 22 Oct - 23 Oct [](https://www.expedia.co.uk/Toronto-Hotels-Deluxe-Inn.h7836910.Hotel-Information?chkin=2025-10-22&chkout=2025-10-23&rm1=a2®ionId=178314&destination=Toronto (and vicinity)&destType=MARKET&latLong=43.6484,-79.38217&searchId=74a90370-53fc-4262-8709-3cf605acee40&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FToronto-Hotels-Luxury-Suite-By-CN-Tower-Free-Parking.h101270887.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FToronto-Hotels-Luxury-Suite-By-CN-Tower-Free-Parking.h101270887.Hotel-Information) ## About the area Located in Downtown Toronto, a neighbourhood in Toronto, Luxury Suite by CN Tower & Free Parking is in the entertainment district and near the airport. CN Tower and The Distillery Historic District are notable landmarks, and the area's natural beauty can be seen at Lake Ontario and High Park. Looking to enjoy an event or a game? See what's going on at Rogers Centre or Scotiabank Arena. [Visit our Toronto travel guide](https://www.expedia.co.uk/Toronto.dx178314) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.64446%2C-79.38918&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6ZHzMtDuTVrrXYe8CgcDj71ffaI=) 20 John St, Toronto, ON, M5V 0G5 ### What's nearby - Metro Toronto Convention Centre - 2 min walk - 0.1 miles - Rogers Centre - 3 min walk - 0.2 miles - CN Tower - 3 min walk - 0.2 miles - Ripley's Aquarium of Canada - 5 min walk - 0.3 miles - Scotiabank Arena - 10 min walk - 0.6 miles ### Getting around - King St West at John St West Side Stop - 4 min walk - Union Station - 9 min walk - Toronto, ON (YYZ-Pearson Intl.) - 25 min drive ### Restaurants - ‪Boston Pizza - ‬1 min walk - ‪The Pint Public House - ‬2 min walk - ‪A&W Restaurant - ‬2 min walk - ‪Starbucks - ‬1 min walk - ‪Second Cup Café - ‬2 min walk ## About this property ### Luxury Suite by CN Tower & Free Parking Hotel near Metro Toronto Convention Centre A short walk from CN Tower and Rogers Centre, Luxury Suite by CN Tower & Free Parking provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. Enjoy the 24-hour gym, as well as activities, such as sailing and boat tours. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with an outdoor entertainment area and a hot tub. Other perks at this hotel include: - A seasonal outdoor pool and an indoor pool - Free self-parking - Luggage storage, coffee/tea in reception and a lift - Smoke-free property, motorised watercraft on-site and concierge services Room features All guest rooms at Luxury Suite by CN Tower & Free Parking feature comforts, such as pillow menus and air conditioning, as well as perks, such as separate sitting areas and separate dining areas. More amenities include: - Highchairs, baby baths and free infant beds - Bathrooms with designer toiletries and baths or showers - 50-inch Smart TVs with Netflix, streaming services and premium channels - Balconies or patios, wardrobes/cupboards and separate sitting areas ## Similar properties ![Premium Condo, 2 Bedrooms, 2 Bathrooms | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/11000000/10090000/10081100/10081090/w881h582x1y0-8c409cd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Life Suites Loft - CN Tower Downtown Toronto - Pool - Kitchen - Washer - Dryer 8.4 Very good 2,457 reviews £165 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=10081090&PinnedHotelID=10081090&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast area](https://images.trvl-media.com/lodging/2000000/1850000/1847500/1847401/550bdd0c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Woodbine Hotel and Suites Etobicoke - 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27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=83820950&PinnedHotelID=83820950&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transport - Onsite parking available only on request - Free secured self parking on site ### Food and drink - A coffee shop/cafe - Coffee and tea in common areas ### Things to do - 24-hour gym - Boat tours - Hot tub - Indoor pool - Personal motorised watercraft - Sailing - Sauna - Seasonal outdoor pool - Steam room ### Family friendly - Baby bath - Dining table - High chair - In-room cot - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - In-room washing machine/dryer - Indoor pool - Laundry facilities - Seasonal outdoor pool - Separate in-room dining area ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Proposal/romance packages ### Outdoors - Outdoor entertainment area - Outdoor furniture - Picnic area - Rooftop terrace ### Spa - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Lift (127 centimetre wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Pillow menu ### Bathroom - Bathtub or shower - Designer toiletries - Detached private bathroom - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch smart TV with premium digital channels - Netflix - Streaming services ### Food and drink - Blender - Cleaning supplies - Coffee grinder - Coffee/tea maker - Cookware, dishware, and utensils - Dining table - Dishwasher - Electric kettle - Freezer - Full-sized refrigerator/freezer - Hob - Ice maker - Kitchen - Kitchen island - Microwave - Oven - Paper towels - Restaurant dining guides - Separate dining area - Toaster - Toaster oven ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Desk - Desk chair - Heating - Iron/ironing board - Laundry detergent - Office - Separate sitting area - Washer/dryer ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CAD 100 per accommodation, per stay Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Pet fee: CAD 100 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number B17-5664450 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from May to October The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Luxury Suite by CN Tower & Free Parking Hotel Luxury Suite by CN Tower & Free Parking Toronto Luxury Suite by CN Tower & Free Parking Hotel Toronto ## Frequently asked questions ### Does Luxury Suite by CN Tower & Free Parking have a pool? > Yes, this property has an indoor pool and a seasonal outdoor pool. ### Is Luxury Suite by CN Tower & Free Parking pet-friendly? > Yes, pets are allowed at this property. There's a fee of CAD 100 per accommodation, per stay. Service animals are exempt from fees. ### How much is parking at Luxury Suite by CN Tower & Free Parking ? > Self-parking is free at this property. ### What time is check-in at Luxury Suite by CN Tower & Free Parking ? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Luxury Suite by CN Tower & Free Parking ? > Checkout is at 11:00 AM. ### Where is Luxury Suite by CN Tower & Free Parking located? > Located in Downtown Toronto, this hotel is steps away from The Path and Metro Toronto Convention Centre. CN Tower and Rogers Centre are also within 5 minutes. King St West at John St West Side Stop and King St West at John St East Side Stop are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Luxury Suite by CN Tower & Free Parking Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 17 8 - Good 7 6 - Okay 4 4 - Poor 2 2 - Terrible 4 ### 8.4/10 Cleanliness ### 7.6/10 Staff & service ### 8.0/10 Amenities ### 8.0/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### Verified traveller 6 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay! ##### Verified traveller Stayed 5 nights in Feb 2025 ### 8/10 Good #### Laurie 3 Mar 2025 Liked: Staff & service, amenities, property conditions & facilities Although there were issues with clean blankets and a leaky air mattress, everything was taken care of our second day of.our stay here. All in all was a nice clean, quiet place that was so convenient to the events we were in town to see!! ##### Laurie Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller 5 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great family friendly place to stay! Great place to stay. Plenty of room for larger families. Room well stocked and extremely clean. Easy communication with host. Great location to all that Toronto has to offer! Absolutely recommend this place to stay and will return in the future when visiting again. ##### Verified traveller Stayed 2 nights in Jan 2025 ### 8/10 Good #### David 11 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Location ##### David Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Julie 19 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location and the fact that there was a washer/dryer was perfect. ##### Julie Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Thomas 2 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location in the middle of downtown Toronto. Host was excellent and very accommodating. Definitely would stay at this location again when visiting Toronto. ##### Thomas Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Tyler 17 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent stay in the heart of Toronto. Walkable to anything you want. ##### Tyler Stayed 2 nights in May 2024 ### 8/10 Good #### Paul 29 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stay 2 nights, family of 6. The apartment is small for 6 people. Great location for a downtown stay. ##### Paul Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Nyvoath 11 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Location for CN Tower and Downtown !!!! Very hood location for CN Tower, Aquarium and Downtown. ##### Nyvoath Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Mendy 10 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities You can walk to everywhere and amazing view, very comfortable to live there ##### Mendy Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### John 29 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great views, clean, efficient, and comfortable. ![](https://a.travel-assets.com/ugc/hotel-reviews/655674F3AE63DC6D769B86EF964CD454628DA4B11709167714088.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 1 night in Feb 2024 ### 10/10 Excellent #### carol 27 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property with excellent location. Beat suited for maximum.three people ##### carol Stayed 3 nights in May 2024 ### 10/10 Excellent #### Ray 18 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super Stay in Downtown Toronto Fabulous location - easy walk from the train station, convention center and sports arenas. Plenty of room and a great layout. Nice and very reasonable place to stay for business or pleasure and for a solo trip or as a couple. Second small bedroom is great if you travel as a family ##### Ray Stayed 2 nights in Apr 2024 ### 8/10 Good #### Christopher 4 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic location and room was great. Building had at least one elevator out of order though so waits exceeded 10-15 minutes to just get on an elevator some times. If elevator gets fixed it would be really great. ##### Christopher Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Susan 14 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 10/10 stars! This property stood out on cleanliness, convenience, amenities, location. The parking garage was a huge plus. My family commented several times how much they enjoyed the fitness center/gym. We walked to dinner at Pai Northern Thai & Aanch Indian, St Lawrence Market, waterfront, ice cream, etc. And the owners are kind, helpful, accommodating. ##### Susan ### 2/10 Terrible #### Yama 24 Jun 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The property has mold on the walls. ##### Yama Stayed 2 nights in Jun 2024 ### 4/10 Poor #### Angelia 16 Aug 2024 Disliked: Staff & service, property conditions & facilities Took an hour to be cheaked in. And it wasnt the cleanest of apartments. Location was the only thing that was great about our trip....said we could use the pool but we were not allowed. ##### Angelia Stayed 2 nights in Aug 2024 ### 8/10 Good #### Lori 22 Apr 2024 Liked: Cleanliness, staff & service A few things in room needing fixing like cracks on corner wall area. ##### Lori Stayed 2 nights in Apr 2024 ### 4/10 Poor #### Beverly 21 Oct 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay elsewhere The location of this building is great if you were attending an event at the convention center. The unit is self is fairly rundown for what appears to be in new building. Check-in was easy. Upon arrival with all of our groceries, we found that the fridge and the freezer were not working order and could not be addressed until after our stay. The kitchen faucet is leaking. Some dishes were dirty. The doors close off the second bedroom would not close properly. For the rate that we paid, this was not nearly worth the price. Advise you stay elsewhere. ##### Beverly Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Shelley 5 Oct 2024 We did not end up staying in this unit. We were informed as we were leaving Vancouver, literally on the plane that this unit had some damage and they had arranged for us to stay in another place. Very stressful as we did not get the address or make contact until we landed in Toronto and then had to scramble to contact the owner and get them to meet us. The replacement condo was fine, good location but no pool which we were looking forward to. We don’t know if the place was as nice as the one we had booked as we never saw the original one . ##### Shelley Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Verified traveller 23 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect place to stay! This was the perfect place to stay to go see the Bluejay’s game. The building is located right across the CN Tower, Ripley’s Aquarium and the Rogers Centre, all within walking distance. The Suite balcony has a great view of the City and the Lake. We stayed in an Suite with 2 big bedrooms with comfortable Queen size beds. We appreciate the full privacy provided by our Suite. The Suite was very clean, stocked with all supplies including sufficient towels, toiletries and Keurig coffee pods and hair dryer. The Kitchen was well equipped for simple cooking. Nice gym/rec area and friendly staff. CN tower view from the roof top pool and detailed Parking instructions. Very safe building. We are a group of 6 guests and we were satisfied, surely we will come back to stay here on our next visit to Downtown Toronto. ##### Verified traveller Stayed 1 night in Feb 2024 ### 2/10 Terrible #### Jin hee 3 May 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities There is no reception we didn't any information for check in process until we call. The furniture of condo looks like from garage sale and couch is broken. And most strange things are owner text messages to us reviews 10/10 to show another guest. This is the reason why I write my first Expedia review because they need to think about their behavior... and I got a email about check in progress when my check out day..... ##### Jin hee Stayed 3 nights in Apr 2024 ### 6/10 Okay #### Shanta 22 Jul 2024 Liked: Cleanliness, staff & service, amenities This property was all about location, view and amazing pool. The unit was in a clean building and the place itself was clean but furniture was of low quality and stained and kitchen table only seated 4 and we were 6. The mattresses should have had mattress covers to help keep them clean but there was sufficient bedding. The host/hostess were responsive, helpful and accomodating. My biggest complaint was the sleeping arrangements were not as described in the booking description. We were 2 adults (not a couple) and 4 children. This apartment was meant to be a 2 bedroom with a queen size bed in each and a pull out queen sofa; however the apartment only had one bedroom with a queen bed and a nook with sliding walls with a sort pull out bed (changes from single to queenish) with thin cot mattresses; not comfortable for an adult. There was no pull out sofa but rather a double air mattress and a single cot. Not quite what we were expecting and especially if there were more than 2 adults. My recommendation would be to only book if you have max an adult couple and the rest of the 4 guests being children. ##### Shanta Stayed 2 nights in Jul 2024 ### 8/10 Good #### Rhona 29 Aug 2024 Liked: Cleanliness, amenities I am struggling to leave a review. Our "host" was super responsive once we were able to finally get into contact with him but we had some issues renting from this group. Know that they have several properties so you might not end up from where they advertised. Which was ok for us since the condo was only a block from the venue we were visiting. PROS Great location. Our host was responsive & helpful. Condo was great and comfortable for the 6 of us. Amazing view. Place was well equipped. CONS: Tried to contact the property managers to confirm our free parking a few days before but their phone mailbox was full. Instructions said we must confirm parking so I tried! Expedia then tried to contact them as well and they were not able to. This concerned me a LOT because we had NO instructions on check-in until finally I tried TEXTING them 2 days before and they responded immediately. Gave us the name & phone number of our "host" and we ironed everything out. The condo was nice and clean but some issues. Only 2 elevators worked so if you hit a busy time of day, expect to wait a while to get on. One of our bathrooms (we had 2) had a problem with the toilet that management fixed quickly the next day but they should have checked this before check in. We had problems with unlocking the door as the lock was "tricky" which caused us anxiety. Listing said we had access to the pool but was not given the fob for it. Only one set of keys given so could not seperate from group. ##### Rhona Stayed 2 nights in Aug 2024 ### 2/10 Terrible #### Verified traveller 7 Jul 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I would not recommend this property. The condo \[Unit 2406,\] is NOT a luxury condo. The mattress in the bedroom was disgusting. Dirty and looked like someone had urinated on it. Rather than replace it a stained mattress pad was used to cover it. I had to flip the mattress over and cover it with the disposable mattress cover I bought. The other side was also stained. Bed 2 the mattress was sunk in the middle and was surrounded by a curtain held up by a bent curtain rod to separate it from the tiny dining area. The 3rd sleeping area was a nasty, badly soiled sofa that had a pull out section to sleep on, it was not a sofa bed. All the sleeping areas had to have the bedding washed before sleeping on it. The disposable mattress covers I bought were also used by the other 2 guests. Several slats in the vertical blinds were missing. The curtains in the bedroom were mismatched and didn't fit the window. The bathroom shower stall track was filthy. We did not feel safe because several attempts had to be made to open and close the door. One of the guest had bought a travel alarm that we used while in the unit. The elevators are dark in the building and there was dog poop outside the building. The reservation shows you will be staying at 20 John Street. Upon arrival you aren't allowed access to 20 John Street and are assigned a condo in 300 Front St. Overall, 2406 is by no means luxury and should be removed from listings until it is refurbished to luxury status. ##### Verified traveller Stayed 4 nights in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Toronto Don Valley Hotel and Suites](https://www.expedia.co.uk/Toronto-Hotels-Toronto-Don-Valley-Hotel-And-Suites.h8978.Hotel-Information) > > [DoubleTree by Hilton Hotel London Ontario](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-Hotel-London-Ontario.h12749.Hotel-Information) > > [DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls](https://www.expedia.co.uk/Niagara-Falls-Hotels-DoubleTree-Fallsview-Resort-Spa-By-Hilton-Niagara-Falls.h1068939.Hotel-Information) > > [Days Inn by Wyndham London](https://www.expedia.co.uk/London-Hotels-Days-Inn-By-Wyndham-London.h27105.Hotel-Information) > > [DoubleTree by Hilton Toronto Airport West](https://www.expedia.co.uk/Toronto-Hotels-DoubleTree-By-Hilton-Toronto-Airport-West.h28549.Hotel-Information) > > [Delta Hotels by Marriott Toronto Airport & Conference Centre](https://www.expedia.co.uk/Toronto-Hotels-Delta-Hotels-By-Marriott-Toronto-Airport-Conference-Centre.h19088.Hotel-Information) > > [Lord Elgin Hotel](https://www.expedia.co.uk/Ottawa-Hotels-Lord-Elgin-Hotel.h528265.Hotel-Information) > > [Embassy Suites by Hilton Niagara Falls Fallsview](https://www.expedia.co.uk/Niagara-Falls-Hotels-Embassy-Suites-By-Hilton-Niagara-Falls-Fallsview.h918001.Hotel-Information) > > [Holiday Inn Express Toronto East - Scarborough by IHG](https://www.expedia.co.uk/Toronto-Hotels-Holiday-Inn-Express-Toronto-East-Scarborough.h20717.Hotel-Information) > > [Novotel Toronto North York](https://www.expedia.co.uk/Toronto-Hotels-Novotel-Toronto-North-York.h16456.Hotel-Information) > > [EST Hotel](https://www.expedia.co.uk/Toronto-Hotels-EST-Hotel.h26593486.Hotel-Information) > > [Comfort Inn Ottawa East](https://www.expedia.co.uk/Ottawa-Hotels-Comfort-Inn-Ottawa-East.h9892.Hotel-Information) > > [Hilton Niagara Falls/Fallsview Hotel & Suites](https://www.expedia.co.uk/Niagara-Falls-Hotels-Hilton-Niagara-FallsFallsview-Hotel-Suites.h463153.Hotel-Information) > > [Hotel X Toronto, a Destination by Hyatt Hotel](https://www.expedia.co.uk/Toronto-Hotels-Hotel-X-Toronto-By-Library-Hotel-Collection.h19822661.Hotel-Information) > > [Hampton Inn by Hilton London](https://www.expedia.co.uk/London-Hotels-Hampton-Inn-By-Hilton-London.h1700893.Hotel-Information) > > [The Hazelton Hotel Toronto](https://www.expedia.co.uk/Toronto-Hotels-The-Hazelton-Hotel-Toronto.h1688828.Hotel-Information) > > [Holiday Inn Express & Suites Brampton by IHG](https://www.expedia.co.uk/Toronto-Hotels-Holiday-Inn-Express-Suites-Brampton.h1608271.Hotel-Information) > > [Marriott Niagara Falls Fallsview Hotel & Spa](https://www.expedia.co.uk/Niagara-Falls-Hotels-Marriott-Niagara-Falls-Fallsview-Hotel-Spa.h120155.Hotel-Information) > > [Ramada by Wyndham London](https://www.expedia.co.uk/London-Hotels-Ramada-By-Wyndham-London.h15868.Hotel-Information) > > [Holiday Inn Hotel & Suites London by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-Hotel-Suites-London.h426522.Hotel-Information) > > [Four Points by Sheraton London](https://www.expedia.co.uk/London-Hotels-Four-Points-By-Sheraton-London.h10491.Hotel-Information) > > [Crowne Plaza Toronto Airport by IHG](https://www.expedia.co.uk/Toronto-Hotels-Crowne-Plaza-Toronto-Airport.h661795.Hotel-Information) > > [The Park Hotel London](https://www.expedia.co.uk/London-Hotels-The-Park-Hotel-London.h528290.Hotel-Information) > > [Four Seasons Hotel Toronto](https://www.expedia.co.uk/Toronto-Hotels-Four-Seasons-Hotel-Toronto.h14358.Hotel-Information) > > [Homewood Suites by Hilton Ottawa Downtown](https://www.expedia.co.uk/Ottawa-Hotels-Homewood-Suites-By-Hilton-Ottawa-Downtown.h23159599.Hotel-Information) > > [Staywell Inn & Suites](https://www.expedia.co.uk/London-Hotels-Staywell-Inn-Suites.h1522500.Hotel-Information) > > [London Travel Inn](https://www.expedia.co.uk/London-Hotels-London-Travel-Inn.h1472693.Hotel-Information) > > [Sheraton Fallsview Hotel](https://www.expedia.co.uk/Niagara-Falls-Hotels-Sheraton-Fallsview-Hotel.h194534.Hotel-Information) > > [Pan Pacific Toronto](https://www.expedia.co.uk/Toronto-Hotels-Pan-Pacific-Toronto.h19145.Hotel-Information)