Title: Ice Suites Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ice Suites Hotel connected to a railway/underground station in Toronto with a 24-hour front desk ![Business Suite | 1 bedroom, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100200000/100197500/100197426/1ee2b5bc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Suite, 1 Queen Bed | Living area | 46-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/101000000/100200000/100197500/100197426/5d1a5437.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/101000000/100200000/100197500/100197426/fb2ff544.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business Suite | 1 bedroom, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100200000/100197500/100197426/088a44cc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100200000/100197500/100197426/5b4758c0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just minutes from Rogers Centre, Ice Suites combines practical amenities with a central location. Travelers appreciate the in-room WiFi and laundry facilities, while the 24-hour front desk and elevator service ensure a hassle-free stay throughout their visit. 6.6 ## Popular amenities - Kitchen - Laundry - 24/7 front desk - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 13 - Nov 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=100197426&PinnedHotelID=100197426&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=100197426&PinnedHotelID=100197426&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 14 - Nov 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=100197426&PinnedHotelID=100197426&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=100197426&PinnedHotelID=100197426&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=100197426&PinnedHotelID=100197426&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=100197426&PinnedHotelID=100197426&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=100197426&PinnedHotelID=100197426&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=100197426&PinnedHotelID=100197426&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 16 of 16 rooms ![1 bedroom, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100200000/100197500/100197426/a702aa7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Suite, 1 Queen Bed ### Highlights Separate dining area Air conditioning Heating Kitchen Full-sized fridge/freezer Dining table Dishwasher Smart TV - 1 bedroom - Sleeps 2 - 1 Queen Bed ![46-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/101000000/100200000/100197500/100197426/8c66bed9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Suite, 1 Queen Bed ### Highlights Separate dining area Air conditioning Heating Kitchen Full-sized fridge/freezer Dining table Dishwasher Smart TV - 1 bedroom - Sleeps 2 - 1 Queen Bed ![1 bedroom, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/101000000/100200000/100197500/100197426/b53a5129.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite, 1 Queen Bed ### Highlights Separate dining area Air conditioning Heating Kitchen Full-sized fridge/freezer Dining table Dishwasher Smart TV - 1 bedroom - Sleeps 2 - 1 Queen Bed ![46-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/101000000/100200000/100197500/100197426/8c66bed9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Suite, 1 Queen Bed ### Highlights Separate dining area Air conditioning Heating Kitchen Full-sized fridge/freezer Dining table Dishwasher Smart TV - 1 bedroom - Sleeps 2 - 1 Queen Bed ![46-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/101000000/100200000/100197500/100197426/276e443c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Suite, 1 Queen Bed ### Highlights Separate dining area Air conditioning Heating Kitchen Full-sized fridge/freezer Dining table Dishwasher Smart TV - 1 bedroom - Sleeps 2 - 1 Queen Bed ![46-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/101000000/100200000/100197500/100197426/8c66bed9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Queen Bed ### Highlights Separate dining area Air conditioning Heating Kitchen Full-sized fridge/freezer Dining table Dishwasher Smart TV - 1 bedroom - Sleeps 2 - 1 Queen Bed ![46-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/101000000/100200000/100197500/100197426/276e443c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Suite, 1 Queen Bed ### Highlights Separate dining area Air conditioning Heating Kitchen Full-sized fridge/freezer Dining table Dishwasher Smart TV - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Standard Suite, 1 Queen Bed | Living area | 46-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/101000000/100200000/100197500/100197426/5d1a5437.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, 1 Queen Bed ### Highlights Separate dining area Air conditioning Heating Kitchen Full-sized fridge/freezer Dining table Dishwasher Smart TV - 1 bedroom - Sleeps 2 - 1 Queen Bed ### Deluxe Suite ### Highlights Separate dining area Air conditioning Heating Kitchen Full-sized fridge/freezer Dining table Dishwasher Smart TV - 2 bedrooms - Sleeps 4 - 2 Queen Beds ![Family Suite | Living area | 46-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/101000000/100200000/100197500/100197426/c789b2ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Separate dining area Air conditioning Heating Kitchen Full-sized fridge/freezer Dining table Dishwasher Smart TV - 2 bedrooms - Sleeps 4 - 2 Queen Beds ### Signature Suite ### Highlights Separate dining area Air conditioning Heating Kitchen Full-sized fridge/freezer Dining table Dishwasher Smart TV - 2 bedrooms - Sleeps 4 - 2 Queen Beds ![46-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/101000000/100200000/100197500/100197426/f0ae7203.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite ### Highlights Separate dining area Air conditioning Heating Kitchen Full-sized fridge/freezer Dining table Dishwasher Smart TV - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Large Single Beds ### City Suite, 1 Queen Bed ### Highlights Separate dining area Air conditioning Heating Kitchen Full-sized fridge/freezer Dining table Dishwasher Smart TV - 1 bedroom - Sleeps 2 - 1 Queen Bed ### Senior Suite, 1 Queen Bed ### Highlights Separate dining area Air conditioning Heating Kitchen Full-sized fridge/freezer Dining table Dishwasher Smart TV - 1 bedroom - Sleeps 2 - 1 Queen Bed ### Grand Suite ### Highlights Separate dining area Air conditioning Heating Kitchen Full-sized fridge/freezer Dining table Dishwasher Smart TV - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FToronto-Hotels-Ice-Suites.h100197426.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FToronto-Hotels-Ice-Suites.h100197426.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.64168%2C-79.38199&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rf_W6bP3eKVVoXQ7k10dtYXW0tM=) 12 York Street, Toronto, ON, M5J 0A9 #### What's nearby - Scotiabank Arena - 3 min walk - 0.2 miles - Rogers Centre - 5 min walk - 0.3 miles - Ripley's Aquarium of Canada - 5 min walk - 0.3 miles - CN Tower - 5 min walk - 0.3 miles - Metro Toronto Convention Centre - 7 min walk - 0.4 miles #### Getting around - Queens Quay West at Harbourfront Centre Stop - 5 min walk - Union Station - 8 min walk - Toronto, ON (YYZ-Pearson Intl.) - 24 min drive #### Restaurants - ‪Aroma Espresso Bar - ‬4 min walk - ‪Real Sports Bar & Grill - ‬2 min walk - ‪Hoops Sports Bar & Grill - Bremner - ‬4 min walk - ‪Evviva Restaurant - ‬3 min walk - ‪Dark Horse Espresso Bar - ‬7 min walk ## About this property ### Ice Suites Hotel near Scotiabank Arena A short walk from Ripley's Aquarium of Canada and CN Tower, Ice Suites provides laundry facilities and more. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Express check-in, smoke-free property and a lift - A 24-hour front desk Room features All guest rooms at Ice Suites feature perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and dining tables. Extra amenities include: - Baths or showers, free toiletries and hairdryers - 46-inch Smart TVs with digital channels - Wardrobes/cupboards, separate dining areas and kitchens ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/28000/27994/c0edbb5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chelsea Hotel, Toronto Downtown Toronto - Pool - Hot tub - Pet-friendly - Kids pool 8.4 Very good 13,029 reviews £115 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=27994&PinnedHotelID=27994&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/1000000/30000/21300/21270/8e38d4e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hyatt Toronto Downtown Toronto - Spa - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 1,001 reviews £311 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=21270&PinnedHotelID=21270&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony view](https://images.trvl-media.com/lodging/104000000/103900000/103891600/103891582/b038c7a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Panorama Suites Downtown Toronto Downtown Toronto - 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2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=7836910&PinnedHotelID=7836910&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/1000000/30000/21800/21783/b68c94c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Hotel Toronto Downtown Downtown Toronto - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 5,435 reviews £103 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=21783&PinnedHotelID=21783&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, open 7:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/7400/7352/ecf9e271.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Toronto Downtown Downtown Toronto - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 2,727 reviews £191 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=7352&PinnedHotelID=7352&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/8000000/7860000/7850100/7850057/7f1810b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Madison Manor Boutique Hotel Old Toronto - Free WiFi - Restaurant - Air conditioning - Bar 8.0 Very good 1,014 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=7850057&PinnedHotelID=7850057&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (CAD 30 per night) ### Family friendly - Dining table - In-room full-sized refrigerator/freezer - In-room kitchen - In-room washing machine/dryer - Laundry facilities - Separate in-room dining area ### Conveniences - 24-hour front desk - Laundry facilities ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Lever door handles - Lift (102 centimetre wide door) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 46-inch smart TV with digital channels ### Food and drink - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Dining table - Dishwasher - Electric kettle - Full-sized refrigerator/freezer - Hob - Kitchen - Oven - Paper towels - Separate dining area - Toaster ### More - Air conditioning - Heating - Iron/ironing board - Laptop workspace - Laundry detergent - Washer/dryer ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 5:30 AM Express check-in available ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures This property is closed from 26 January 2025 to 31 January 2027 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CAD 500 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: CAD 30 per night (20 ft away) - Cleaning/housekeeping/linen fee: CAD 99.00 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Ice Suites Hotel Ice Suites Toronto Ice Suites Hotel Toronto ## Frequently asked questions ### Is Ice Suites pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Ice Suites? > Check-in start time: 4:00 PM; check-in end time: 5:30 AM. ### What time is check-out at Ice Suites? > Checkout is at 11:00 AM. ### Where is Ice Suites located? > Located in Downtown Toronto, this hotel is within a 5-minute walk of PATH Underground Shopping Mall and Scotiabank Arena. Rogers Centre and CN Tower are also within 10 minutes. Queens Quay West at Harbourfront Centre Stop is only a 5-minute walk and Queens Quay Ferry Docks Terminal Stop is 6 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ice Suites Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 37 8 - Good 35 6 - Okay 30 4 - Poor 16 2 - Terrible 31 ### 6.8/10 Cleanliness ### 6.2/10 Staff & service ### 6.6/10 Amenities ### 6.4/10 Property conditions & facilities ### 6.8/10 Eco-friendliness ### 10/10 Excellent #### Kalina 1 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities Amazing location ##### Kalina Stayed 4 nights in Jul 2024 ### 8/10 Good #### Houssam 16 Nov 2024 Liked: Cleanliness, property conditions & facilities Great but expensive ##### Houssam Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Teresita 15 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very accessible going to subway, bus station grocery, restaurants, foodcourt amd shopping centre. ##### Teresita Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Andre 18 Nov 2023 Liked: Staff & service, property conditions & facilities It was close to a lot of activities ##### Andre Stayed 1 night in Nov 2023 ### 8/10 Good #### Chinenye 25 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was for one night but it was worth what I paid for the room. Wish I was there longer though. ##### Chinenye Stayed 1 night in Nov 2024 ### 8/10 Good #### David 26 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities Overall a pleasant experience. Property was clean and fresh. Had to wait until 6pm for cleaners to finish before checking in. ##### David Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Andreas 22 Nov 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities A few patched up holes in the wall that weren’t quite done. Place smelled of perfume. It was basic, good enough for a few nights’ stay. Great convenient location. ##### Andreas Stayed 1 night in Nov 2023 ### 6/10 Okay #### Kelsey 27 Nov 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities Convenient location and on the PATH. The place needs a bunch of TLC. Lamps need lightbulbs to work. The sofa is awful as the springs are gone. If you plan on spending time in the condo, I wouldn't stay here again. If you are a bunch of guys coming in for a game/weekend, it is fine. ##### Kelsey Stayed 4 nights in Nov 2024 ### 6/10 Okay #### Terry 17 Oct 2024 Disliked: Cleanliness, property conditions & facilities #### Mediocre at best Not what I expected. Bed sheets need cleaning, could not figure out the TV ##### Terry Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Doug 30 Sept 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities If you are over the age of 60 do not rent this condo. It’s probably great for younger people, but not for older. I am sorry to add that, but it is true. ##### Doug Stayed 1 night in Sep 2024 ### 6/10 Okay #### Chris 8 Jul 2024 Liked: Cleanliness, amenities Disliked: Staff & service, property conditions & facilities The property was doubled booked and it took two hours to find a new location. Not ideal ##### Chris Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Joel 4 Mar 2024 Disliked: Amenities, property conditions & facilities Not what we expect and not has seen on the photos! Not an Hotel !!! Not 2 queens bed ! ##### Joel Stayed 1 night in Mar 2024 ### 4/10 Poor #### Kezia 12 Nov 2024 Disliked: Amenities, property conditions & facilities There is no parking. the washroom sink in Room 4806 is not working.when I reached out to the property contact through WhatsApp there was no substantial support provided so the sink remained in the same condition throughout the stay Wifi information was not presented. ##### Kezia Stayed 2 nights in Nov 2024 ### 6/10 Okay #### Thomas 8 Nov 2024 Liked: Staff & service I enjoyed my stay. Some issues with tv on first night, no cable. Moved at 8 pm to unit with cable. Next day technician had to reconnect tv to internet. I’m a senior and found the shower a bit unsafe since no tails in tub & no grips on floor. Otherwise a good unit. Would book again but would want to ensure cable tv is working. ##### Thomas Stayed 3 nights in Nov 2024 ### 8/10 Good #### Evan 3 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The promptness of hows and what to dos could have been better. Would have been better to explain stuff during initial process. I missed a few messages because yhey csme at times i didnt expect them to message. But overall good place. Close to where i needed to go. Cool underground path that leads to mall and restaurants as well as grocery store. Cool place ##### Evan Stayed 1 night in Apr 2024 ### 8/10 Good #### hector 17 May 2024 Disliked: Staff & service, amenities Since this is a condo that is rented by the day the staff at the lobby gives 3 cents about greeting Nd welcoming any guest that comes in. Kitchen did not have a blender which was very disappointing after buying strawberries intended for smoothies. I rather book a real hotel next time.bathroom door had a whole fixed and repaired shower with a plaster of clay. For the level of condo and about paid it was disappointing ##### hector Stayed 2 nights in May 2024 ### 2/10 Terrible #### Javiera 24 Oct 2024 The department didn’t have curtains, and the ones it had were broken, so everything could be seen from the outside, zero privacy. The sheets were dirty; they only made the bed but didn’t change the sheets. I told the company, but they said they couldn’t do anything, so I had to wash them myself to be able to sleep safely. This has really been the worst experience I’ve ever had. ##### Javiera Stayed 2 nights in Oct 2024 ### 4/10 Poor #### Tammy 20 Mar 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities i was not given what i reserved and paid for, noone cared and noone corrected. noone is responding as i request compensation. they even tried to move me buildings onto young street when i clearly booked york street. i spend 3 hours on the phone stressed out and with no great outcome. i booked 1 queen and 2 twins and i ended up with 1 queen ONLY. it was mayhem and wil never deal them again.. I need to be compensated ##### Tammy Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### Crystal 19 Mar 2024 Disliked: Cleanliness, staff & service, property conditions & facilities I can’t think of enough bad to say. We attempted to check in, the buzzer code didn’t work. Then when we arrived there was someone in the room. I called and the guy on the phone kept asking me to go back up and knock on the door sand had them the phone! You can’t be serious! It was a young Asian lady who didn’t appear to speak English and I was NOT going to bother her again. Then they had us walk another ten blocks to a different facility. Once there we were interrupted by maintenance to check the room for 15 minutes. No hand towels, no face cloths. I received a message at 2am asking if we got in ok. (We checked in at four) Room was nice. No compensation offered. Can not say enough bad about this and it’s staff. ##### Crystal Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### Terra 10 Sept 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Possibly the worst accommodations of my entire life. Only needed a place to stay for the night between a flight and a train ride but the whole thing turned into a complete disaster. We arrived at 8pm, when check in is supposed to be ready for 3pm, and are told that the room isn't clean yet and we have to wait for 2 hours before we can go up. By the way, the person telling us this is just a random man outside the building in a baseball cap and a backpack, not even a front desk staff person. He offered to watch our luggage for us, but who the hell even is that guy? Why would we trust him with our bags? Absolutely not. We wait the 2 hours and are supposedly given an upgraded room for our troubles. It was Water Damaged to the point that the floor was a hazard to walk on, both my husband and I stubbed our toes and tripped multiple times in the night. There were two bathrooms and only one of them had a working tub- turning the handle did nothing and it looked like it might fall off at the slightest breeze. The floor in the working bathroom was disgustingly dirty and water stained- it was clean the toilet had overflowed and noone had done anything about it because that's were the hall floor damage was, as well as a missing chunk of drywall at the bottom of the wall dividing the bathroom from the hall. Will never stay again and highly encourage others to do the same. It's not worth the headache. ##### Terra Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Mirna 6 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hermosa vista Excelente vista y acabados, la suite cuenta con todo lo necesario para estancias largas y es muy comoda y aclimatada para no pasar frio. ##### Mirna Stayed 3 nights in Dec 2024 ### 8/10 Good #### Tierra 5 Jan 2025 Liked: Cleanliness, staff & service Nice view, close to the arenas, great prls ##### Tierra Stayed 4 nights in Nov 2024 ### 6/10 Okay #### Jennifer 5 Dec 2024 Disliked: Property conditions & facilities Needs some RLC. Can tell this is a rental/investment property. Needs a good clean, a paint job and maybe a few items here and there for convince but this could be sooo much better. Area is perfect. ##### Jennifer Stayed 2 nights in Nov 2024 ### 2/10 Terrible #### arne 5 Dec 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I couldn’t get a room ##### arne Stayed 1 night in Dec 2024 ### 8/10 Good #### Carissa 27 Nov 2024 Liked: Staff & service So close to the Roger’s centre for Taylor so can’t complain much. Some things were broke or just didn’t seem well thought out and our bed didn’t have a sheet so we put one on ##### Carissa Stayed 2 nights in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Toronto Don Valley Hotel and Suites](https://www.expedia.co.uk/Toronto-Hotels-Toronto-Don-Valley-Hotel-And-Suites.h8978.Hotel-Information) > > [DoubleTree by Hilton Hotel London Ontario](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-Hotel-London-Ontario.h12749.Hotel-Information) > > [DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls](https://www.expedia.co.uk/Niagara-Falls-Hotels-DoubleTree-Fallsview-Resort-Spa-By-Hilton-Niagara-Falls.h1068939.Hotel-Information) > > [Days Inn by Wyndham London](https://www.expedia.co.uk/London-Hotels-Days-Inn-By-Wyndham-London.h27105.Hotel-Information) > > [DoubleTree by Hilton Toronto Airport West](https://www.expedia.co.uk/Toronto-Hotels-DoubleTree-By-Hilton-Toronto-Airport-West.h28549.Hotel-Information) > > [Delta Hotels by Marriott Toronto Airport & Conference Centre](https://www.expedia.co.uk/Toronto-Hotels-Delta-Hotels-By-Marriott-Toronto-Airport-Conference-Centre.h19088.Hotel-Information) > > [Lord Elgin Hotel](https://www.expedia.co.uk/Ottawa-Hotels-Lord-Elgin-Hotel.h528265.Hotel-Information) > > [Embassy Suites by Hilton Niagara Falls Fallsview](https://www.expedia.co.uk/Niagara-Falls-Hotels-Embassy-Suites-By-Hilton-Niagara-Falls-Fallsview.h918001.Hotel-Information) > > [Holiday Inn Express Toronto East - Scarborough by IHG](https://www.expedia.co.uk/Toronto-Hotels-Holiday-Inn-Express-Toronto-East-Scarborough.h20717.Hotel-Information) > > [Novotel Toronto North York](https://www.expedia.co.uk/Toronto-Hotels-Novotel-Toronto-North-York.h16456.Hotel-Information) > > [EST Hotel](https://www.expedia.co.uk/Toronto-Hotels-EST-Hotel.h26593486.Hotel-Information) > > [Comfort Inn Ottawa East](https://www.expedia.co.uk/Ottawa-Hotels-Comfort-Inn-Ottawa-East.h9892.Hotel-Information) > > [Hilton Niagara Falls/Fallsview Hotel & Suites](https://www.expedia.co.uk/Niagara-Falls-Hotels-Hilton-Niagara-FallsFallsview-Hotel-Suites.h463153.Hotel-Information) > > [Hotel X Toronto, a Destination by Hyatt Hotel](https://www.expedia.co.uk/Toronto-Hotels-Hotel-X-Toronto-By-Library-Hotel-Collection.h19822661.Hotel-Information) > > [Hampton Inn by Hilton London](https://www.expedia.co.uk/London-Hotels-Hampton-Inn-By-Hilton-London.h1700893.Hotel-Information) > > [The Hazelton Hotel Toronto](https://www.expedia.co.uk/Toronto-Hotels-The-Hazelton-Hotel-Toronto.h1688828.Hotel-Information) > > [Holiday Inn Express & Suites Brampton by IHG](https://www.expedia.co.uk/Toronto-Hotels-Holiday-Inn-Express-Suites-Brampton.h1608271.Hotel-Information) > > [Marriott Niagara Falls Fallsview Hotel & Spa](https://www.expedia.co.uk/Niagara-Falls-Hotels-Marriott-Niagara-Falls-Fallsview-Hotel-Spa.h120155.Hotel-Information) > > [Ramada by Wyndham London](https://www.expedia.co.uk/London-Hotels-Ramada-By-Wyndham-London.h15868.Hotel-Information) > > [Holiday Inn Hotel & Suites London by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-Hotel-Suites-London.h426522.Hotel-Information) > > [Four Points by Sheraton London](https://www.expedia.co.uk/London-Hotels-Four-Points-By-Sheraton-London.h10491.Hotel-Information) > > [Crowne Plaza Toronto Airport by IHG](https://www.expedia.co.uk/Toronto-Hotels-Crowne-Plaza-Toronto-Airport.h661795.Hotel-Information) > > [The Park Hotel London](https://www.expedia.co.uk/London-Hotels-The-Park-Hotel-London.h528290.Hotel-Information) > > [Four Seasons Hotel Toronto](https://www.expedia.co.uk/Toronto-Hotels-Four-Seasons-Hotel-Toronto.h14358.Hotel-Information) > > [Homewood Suites by Hilton Ottawa Downtown](https://www.expedia.co.uk/Ottawa-Hotels-Homewood-Suites-By-Hilton-Ottawa-Downtown.h23159599.Hotel-Information) > > [Staywell Inn & Suites](https://www.expedia.co.uk/London-Hotels-Staywell-Inn-Suites.h1522500.Hotel-Information) > > [London Travel Inn](https://www.expedia.co.uk/London-Hotels-London-Travel-Inn.h1472693.Hotel-Information) > > [Sheraton Fallsview Hotel](https://www.expedia.co.uk/Niagara-Falls-Hotels-Sheraton-Fallsview-Hotel.h194534.Hotel-Information) > > [Pan Pacific Toronto](https://www.expedia.co.uk/Toronto-Hotels-Pan-Pacific-Toronto.h19145.Hotel-Information)