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Reviews of Nesuto The Entrance Apartments

3.5 out of 5
Nesuto The Entrance Apartments
18 Coral Street, The Entrance, NSW

Reviews

7.8

Good

Rating 10 - Excellent. 390 out of 1298 reviews" "
Rating 8 - Good. 510 out of 1298 reviews" "
Rating 6 - Okay. 239 out of 1298 reviews" "
Rating 4 - Poor. 124 out of 1298 reviews" "
Rating 2 - Terrible. 35 out of 1298 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zacc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place to see sunset. Very kind receptionist. Comfort place...
Stayed 1 night in Apr 2024

8/10 Good

Lynda

Required new carpet everywhere. Pool so very cold and no sun chair to lay on
Stayed 3 nights in Apr 2024

10/10 Excellent

Cathy and Dave

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is one of the best places I have stayed - while not brand new, the apartment was beautiful and welcoming. Great front desk. Get the ocean view… so good!!
Stayed 1 night in Apr 2024
Response from Nesuto Team on 22 Apr 2024
Hi Cathy & Dave,We are very happy to hear you enjoyed your stay with us here at Nesuto The Entrance! Thank you for your kind review and we sure hope we can welcome you back again in the near future.Kind regards,

10/10 Excellent

Cathy and Dave

Liked: Cleanliness, amenities, property conditions & facilities
This place is beautiful! Great room, wonderful area … try fonzirelli’s pizza by the water.
Stayed 1 night in Apr 2024
Response from Nesuto Team on 15 Apr 2024
Hi Cathy & Dave,Thank you for reviewing your recent stay with us at Nesuto The Entrance. We also love Fonzirellis and agree, it is a must try! We are happy to hear you enjoyed your time and we hope to welcome you back again in the near future.Kind regards,

10/10 Excellent

Deborah

Travelled with family and small children
Location is outstanding Property is a little dated but we were happy with it overall
Stayed 3 nights in Mar 2024
Response from Nesuto Team on 1 Apr 2024
Hi Deborah,Thank you for reviewing your recent stay with us here at Nesuto the Entrance. We are pleased to hear you enjoyed your time and we appreciate your feedback!Kind regards,

8/10 Good

Abigail

Travelled with partner, Travelled with group
Liked: Cleanliness
Great place perfect for longer stays as well with the kitchens in the room. Very spacious, could have a little more attention to cleanliness but definitely nothing to really worry about. The door handle for the bathroom was broken and it took me ages to get out lol.
Stayed 1 night in Mar 2024
Response from Nesuto Team on 18 Mar 2024
Hi Abigail,Thank you for reviewing your recent stay with us at Nesuto The Entrance. We are glad you enjoyed your time with us and we appreciate your feedback on the room. We are very sorry to hear about the door handle being broken and we will have our maintenance team take a look at this right away! W sure hope we can welcome you back again in the near future.Kind regards,

2/10 Terrible

William, Gold Coast

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed here numerous times in the past,we paid extra for an Ocean view apartment and was given a unit on the first floor, unit was very run down, extremely old TV, there was mould on the bathroom, Fridge Freezer was dirty, and the overall condition was just really run down, this was a very disappointing stay given our previous stays have been excellent.
Stayed 1 night in Mar 2024
Response from Nesuto Team on 14 Mar 2024
Hello William Thank you for reviewing your recent stay at Nesuto The Entrance. I am dissapointed to read that on this occasion we failed in some areas to provide you with the service, and attention we are known for. I hope you accept my apologise, and rest assured all issues will be addressed with the relevent departments. I hope I will see you again soon at Nesuto The Entrance. Kind regards

10/10 Excellent

Emily

Stayed 1 night in Mar 2024
Response from Nesuto Team on 11 Mar 2024
Hi Emily,Thank you for reviewing your recent stay with us at Nesuto The Entrance.Kind regards,

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice big room
Stayed 1 night in Mar 2024
Response from Nesuto Team on 11 Mar 2024
Hi Stephen, Thank you for your review, we are happy you enjoyed your stay with us!Kind regards,

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place for a getaway.
Stayed 2 nights in Dec 2023
Response from Nesuto Team on 19 Feb 2024
Hi Cindy,We are very pleased to hear you enjoyed your stay with us! Thank you for your review and we hope to welcome you back again in the near future.Kind regards,

8/10 Good

Kevin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
was ok apart from the smell of smoke in one of the rooms
Stayed 1 night in Feb 2024
Response from Nesuto Team on 12 Feb 2024
Hi Kevin,Thank you for revieiwng your recent stay with us here at Nesuto The Entrance. We are disappointes to hear of the smoke smell in the apartment as we are a non-smoking hotel. We do hope to welcome you back again sometime soon.Kind regards,

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room good value
Stayed 1 night in Jan 2024
Response from Nesuto Team on 2 Feb 2024
Hi Matt, Thank you for reviewing your recent stay with us at Nesuto The Entrance. We are happy you enjoyed your stay with us!Kind regards,

10/10 Excellent

Sahar

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from Nesuto Team on 2 Feb 2024
Hi Sahar,We are happy you enjoyed your stay with us at Nesuto The Entrance! Thank you for your email and we hope to welcome you back again in the near future.Kind regards,

10/10 Excellent

Israa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Nesuto Team on 2 Feb 2024
Hi Israa,Thank you for reviewing your recent stay with us here at Nesuto The Entrance. We are happy you enjoyed your time and we hope to welcome you back again sometime soon!Kind regards

8/10 Good

FAWAZ

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Jan 2024
Response from Nesuto Team on 2 Feb 2024
Hi Fawaz,We are pleased to hear you enjoyed your stay with us at Nesuto The Entrance! Thank you for your review.Kind regards,

6/10 Okay

Richard

Travelled with family
Disliked: Cleanliness, room comfort
Not Happy
Not very happy about the condition and layout of the one bedroom apartment Very cooling set up Pictures look 1000 times better then what it is
Stayed 2 nights in Jan 2024
Response from Nesuto Team on 2 Feb 2024
Hi Richard, Thank you for revieiwng your stay with us at Nesuto The Entrance, we appreciate your feedback.Kind regards,

10/10 Excellent

jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is so beautiful here...was supposed to stay 1 night but loved it so so much we booked and extra 2 nights. Its so clean and well maintained staff are lovely. Great for kids its the best
Stayed 1 night in Jan 2024
Response from Nesuto Team on 2 Feb 2024
Hi Jenny, We are very happy to hear you enjoyed your stay with us at Nesuto The Entrance! Thank you for your lovely review and we do hope we see you again in the near future.Kind regards,

4/10 Poor

Kelley

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Our bathroom was problematic. Very moldy in the grout of shower, floor and door jam. No extractor fan is a problem with the steam from the shower making it annoying for multiple users. The shower head itself needed repairs and sprayed water everywhere. The bathroom fixtures are corroded and need replacing. The dryer and washing machine were old and rusted. No bed head, made for awkward pillow placement. The hotel itself is pretty run down and unclean in the communal areas, carpet is fraying in the hallways and the lifts always had rubbish in them. The location is great for kids. But it is very noisy. I expected more for the price per room. Would not stay here again.
Stayed 2 nights in Jan 2024
Response from Nesuto Team on 2 Feb 2024
Hi Kelley,Thank you for revieiwng your stay with us at Nesuto The Entrance, we appreciate your feedback! We are disappointed to hear of the issues in the apartment during your stay as this is not the service and attention we are known for. All issues raised have been passed on to the relevant departments. Kind regards,

6/10 Okay

Leonie

Travelled with family and small children
Liked: Cleanliness
The property staff were excellent, location is convenient & central but property is definitely not 4 stars. The rooms are average and suitable for a short stay. The bathroom is dated and deteriorating.
Stayed 3 nights in Jan 2024
Response from Nesuto Team on 2 Feb 2024
Hi Leonie,Thank your for reviewing your stay with us here at Nesuto The Entrance. Your feedback is important to us and we will pass on the bathroom issue to our maganement department. We are glad you enjoyed your stay and our wonderful location at The Entrance and we do hope to welcome you back again in the near future.Kind regards,

8/10 Good

Zvezdana

Disliked: Cleanliness
Stayed 3 nights in Jan 2024
Response from Nesuto Team on 2 Feb 2024
Hi Zvezdana,Thank you for reviewing your stay with us at Nesuto The Entrance.Kind regards,

6/10 Okay

Emma

Travelled with family
Building and rooms very dated and in need of a good clean. Pool was filthy and needs attention. Apartments have everything you need and 2 bedroom was a great size. Fantastic location and nice view. Free parking is a bonus.
Stayed 5 nights in Dec 2023
Response from Nesuto Team on 2 Feb 2024
Hi Emma,We are pleased to hear you enjoyed our wonderful location here at The Entrance during your stay with us. Our pool gets cleaned daily and unfortunately during the busy period there is a lot of activity in the pool. Thank you for reviewing your stay and we hope to welcome you back in the near future.Kind regards,

10/10 Excellent

Cath

Travelled with family
Liked: Cleanliness, room comfort
Great choice
Excellent location right behind the beachside strip of shops. My unit was beach facing with a view of the water. 1 minute walk to restaurants and cafes. Bathroom needed a refurb but this was not a big deal. Staff were lovely. Free parking for 1 car in secure level of council car park below units. Highly recommended
Stayed 3 nights in Dec 2023
Response from Nesuto Team on 2 Feb 2024
Hi Cath,We arwe very happy to hear you enjoyed your time with us at Nesuto The Entrance and all the different restaurants/cafes and shops! Thank you for your kind review and we hope to welcome you back again in the near future.Kind regards,

8/10 Good

Ayuliani

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It is a nice apartment, it is clean and nice balcony view.
Stayed 1 night in Dec 2023
Response from Nesuto Team on 3 Feb 2024
Hi Ayuliana,Thank you for reviewing your stay with us, we are very pleased to hear you enjoyed your time and we do hope to welcome you back again in the near future.Kind regards,

8/10 Good

Luke

Stayed 2 nights in Dec 2023
Response from Nesuto Team on 3 Feb 2024
Hi Luke,Thank you for reviewing your stay with us.Kind regards,

6/10 Okay

Sunil

Stayed 2 nights in Dec 2023
Response from Nesuto Team on 3 Feb 2024
Hi Sunil,Thank you for reviewing your stay with us at Nesuto The Entrance. We hope you enjoyed your stay!Kind regards,

8/10 Good

Shana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s near the kids water play and very convenient
Stayed 1 night in Dec 2023
Response from Nesuto Team on 3 Feb 2024
Hi Shana,We are happy to hear you enjoyed your stay and the lovely kids water park just in walking distance to our hotel!Thank you for reviewing your stay with us.Kind regards,

10/10 Excellent

Kym

Liked: Cleanliness, room comfort
Great hotel easy access and close to amenities
Stayed 1 night in Dec 2023
Response from Nesuto Team on 3 Feb 2024
Hi Kym,Thank you for reviewing your stay with us. We are pleased to hear you enjoyed your time at our hotel and what The Entrance has to offer all in walking distance! Wer do hope to welcome you back again in the near future.Kind regards,

10/10 Excellent

yaowei

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nesuto Team on 3 Feb 2024
Hi Yaowei,Thank you for reviewing your stay with us at Nesuto The Entrance. We hope you enjoyed your stay!Kind regards,

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Nesuto Team on 3 Feb 2024
Hi Richard,Thank you for reviewing your stay with us at Nesuto The Entrance. We hope you enjoyed your stay!Kind regards,

10/10 Excellent

Kristen

Stayed 1 night in Dec 2023
Response from Nesuto Team on 3 Feb 2024
Hi Kristen,Thank you for reviewing your stay with us at Nesuto The Entrance. We hope you enjoyed your stay!Kind regards,

10/10 Excellent

Aroha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really good location, everything in walking distance, pool was great for a quick dip to cool down. Parking was convenient and close to room location. Room was very clean and a great size, had everything i needed.
Stayed 1 night in Dec 2023
Response from Nesuto Team on 3 Feb 2024
Hi Aroha,We are very pleased to hear you enoyed your stay with us at Nesuto The Entrance and our wonderful location! We also love that everything is all in walking distance to our hotel too. Thank you for your review and we hope to see you again in the near future.Kind regards,

10/10 Excellent

Liz

Travelled with family and small children
Very convenient location
Stayed 1 night in Dec 2023

8/10 Good

Cheryl

Travelled with family
I enjoyed the position
Stayed 2 nights in Nov 2023

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very convenient place to stay, quiet, friendly & helpful staff. Suited our needs well.
Stayed 4 nights in Nov 2023
Response from Nesuto Team on 28 Nov 2023
Hi Carol, Thank you for reviewing your recent stay with us! We are pleased to hear your enjoyed your time and we hope to welcome you back again in the near future. Kind regards,

8/10 Good

Glynn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good View and comfortable room
Stayed 1 night in Nov 2023
Response from Nesuto Team on 28 Nov 2023
Hi Glynn, We are very happ to hear you enjoyed your stay with us here at Nesuto The Entrance. Thank you for your review and we hope to welcome you back again sometime soon!Kind regards,

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Kayla, the receptionist went out of her way, beyond the call of duty. We were running late, but she waited for us to arrive. We asked Kayla for extra towels and toilet tissue; no trouble we got them. The Nesuto is very conveniently located to shopping and dining. We would stay again.
Stayed 2 nights in Nov 2023
Response from Nesuto Team on 27 Nov 2023
Hi James, We are very happy to hear you enjoyed your stay with us and the service provided by our staff! Thank you for your kind review and we look forward to welcoming you back again sometime soon.Kind regards,

10/10 Excellent

Harry

Liked: Cleanliness, property conditions & facilities
Spaceclean very comfortable
Stayed 3 nights in Nov 2023
Response from Nesuto The Entrance on 20 Nov 2023
Hi Harry,Thank you for reviewing your recent stay with us at Nesuto The Entrance. We are happy to hear you enjoyed your stay and we hope to welcome you back again in the near future!Kind regards,

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness
Disappointed that my booking was misleading regarding the bed situation. If you are booking know that a large twin bed equals a small single bed . I booked for 5 only to find 3 beds made up. When I called to enquire after a late arrival, I was told that there should be a fold out couch and I would find sheeting and blankets in one of the cupboards in the the rooms. I expected more
Stayed 2 nights in Oct 2023
Response from Nesuto The Entrance on 3 Nov 2023
Hi Joanne,Thank you for reviewing your recent stay with us at Nesuto The Entrance. Their are sofa beds in all our apartments and are made up if requested, otherwise all the linen and extra blankets and pillows are always provided in the room for our guests. We appreciate your feedback and we apologise for any inconvenience this may of caused during your stay. We do hope we can welcome you back again in the near future.Kind regards,

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Nesuto The Entrance on 23 Oct 2023
Hi Diane,Thank you for your recent review with us at Nesuto The Entrance. We hope you enjoyed your stay and we also hope to welcome you back again in the near future. Kind regards,

10/10 Excellent

Ysbrand, Seven Hills

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great place to stay for a night, a week, or longer. Check-in was quick, smooth and friendly, the room was spacious and clean with great views over the Entrance. We have stayed here before and will be back again.
Stayed 1 night in Oct 2023
Response from Nesuto The Entrance on 17 Oct 2023
Hi there, thank you for your review. We are pleased you enjoyed your stay with us at Nesuto The Entrance. We do hope to welcome you back again sometime soon! Kind regards

10/10 Excellent

Bryan

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Nesuto The Entrance on 17 Oct 2023
Hi Bryan, thank you for reviewing your recent stay with us at Nesuto The Entrance. We hope to welcome you back again in the near future. Kind regards

8/10 Good

Reiko

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Nesuto The Entrance on 17 Oct 2023
Hi Reiko, thank you for reviewing your recent stay with us at Nesuto The Entrance. We hope to welcome you back again in the near future. Kind regards

10/10 Excellent

Debra

Stayed 4 nights in Oct 2023
Response from Nesuto The Entrance on 10 Oct 2023
Hi Debra,Thank you for reviewing your recent stay with us. We hope to welcome you back again soon.Kind regards,

10/10 Excellent

Russell

Stayed 1 night in Oct 2023
Response from Nesuto The Entrance on 23 Oct 2023
Hi Russell,Thank you for reviewing your recent stay with us at Nesuto The Entrance. We hope to welcome you back again in the near future!Kind regards,

4/10 Poor

Charmaine, Austin

Disliked: Cleanliness
The property was unclean and had too much dust
Stayed 1 night in Sep 2023
Response from Nesuto The Entrance on 30 Sept 2023
Hi Charmaine,We are very disappointed to hear about the dust during your stay with us. We are always more than happy to have our housekeeping team recitfy this issue for you but we will have this passed on to them. Kind regards,

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Despite the unit being outdated and in need of repairs it was clean and the bed was comfortable. Good location easy parking. Upon entering unit was greeted by an odd odour. In need of repair. Old furnishings, bathroom vanity was falling apart. No extraction fan in bathroom. Light fixtures need fixing. Only stayed overnight so did not care but would not stay for longer.
Stayed 1 night in Sep 2023
Response from Nesuto The Entrance on 10 Oct 2023
Hi David,Thank you for reviewing your recent stay with us at Nesuto The Entrance. We are sorry to hear about these issues you had during your stay but rest assured we have passed this on to our management team to rectify these. Kindest regards

10/10 Excellent

Seema

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location. Easy to find. We had early check-in. Thank you
Stayed 1 night in Sep 2023
Response from Nesuto The Entrance on 30 Sept 2023
Hi Seema,We are very happy to hear that you enjoyed your stay with us at Nesuto The Entrance and our wonderful location! We hope we can welcome you back again soon.Kind regards,

10/10 Excellent

Sarah

Stayed 2 nights in Sep 2023
Response from Nesuto The Entrance on 18 Oct 2023
Hi Sarah, Thank you for reviewing your recent stay with us at Nesuto The Entrance. We are happy you enjoyed your stay and we hope to welcome you back again in the near future.Kind regards,

10/10 Excellent

Eve

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything Secure parking
Stayed 3 nights in Sep 2023
Response from Nesuto The Entrance on 30 Sept 2023
Hi Eve,Thank you for your review. We are glad you enjoyed your stay with us and we hope to welcome you back again soon! Kind regards,

4/10 Poor

Nikhilesh

Stayed 1 night in Sep 2023
Response from Nesuto The Entrance on 17 Oct 2023
Hi there, thank you for reviewing your recent stay with us at Nesuto The Entrance. We hope to welcome you back again in the near future. Kind regards