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Reviews of Hotel Zentral Mayoral

3 out of 5
Hotel Zentral Mayoral
Avenida Castilla-La Mancha, 3, Toledo, Toledo

Reviews

8.2

Very good

Rating 10 - Excellent. 111 out of 279 reviews" "
Rating 8 - Good. 104 out of 279 reviews" "
Rating 6 - Okay. 43 out of 279 reviews" "
Rating 4 - Poor. 17 out of 279 reviews" "
Rating 2 - Terrible. 4 out of 279 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has private parking for 14€. Very convenient location to the escalators leading up to the historic city. There is a restaurant /cafeteria and a buffet breakfast 12€ pp. There are several rooms choices to choose from. We would definitely stay again.
Stayed 1 night in Feb 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2024

8/10 Good

Carmen

Stayed 2 nights in Sep 2023

10/10 Excellent

Shana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Large room with a large king bed and twin. Modern bathroom. What we liked was that we were less than 5 minutes walking to the escalators that take you up to the city. There is a playground 3 minutes away. The breakfast buffet had eggs, cheese, pastries, coffee, juices, breads, jamón, etc. It was a feast. Also, parking was 10 euro- tight parking spaces- but convenient.
Stayed 2 nights in Jun 2023

10/10 Excellent

Mo, Frisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with great view of the city , walking distance to almost everywhere you need to be.
Stayed 2 nights in May 2023
Response from Miguel angel on 24 May 2023
muchas gracias, trabajamos para ofrecerles una grata estancia.

10/10 Excellent

Lai Yoke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to complain about. It is a good hotel. There's a pastry shop nearby named Confiteria Toledano, we had breakfast there every morning. The food there is delicious. Walking distance to Bisagra and to the escalator towards Plaza Zocodover.
Response from HOTEL ZENTRAL MAYORAL on 28 Feb 2023
Thank you for your wonderful evaluation. We hope to receive you again when you need our services.

10/10 Excellent

Ian

Stayed 1 night in Oct 2022

4/10 Poor

OLIVIER

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Very convenient location but the room was gloomy (window facing a wall), without basic equipments such as kettle, coffee... Having forgotten my credit card, the hotel refused to send it to me even at my expense and asked me to organize the shipment myself.
Stayed 1 night in Sep 2022

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

pierre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay in Toledo
Ideally located, clean, comfortable and quiet. What more can one ask of a hotel.
Stayed 1 night in Jan 2022
Response from HOTEL ZENTRAL TOLEDO on 11 Jan 2022
We are pleased that you are enjoy your stay in our HOTEL. Thank you very much for sharing your fantastic opinion, Greetings

10/10 Excellent

Oliver Louis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little gem
The staff were great super friendly and helpful even though I don’t speak Spanish the room was wonder over all really happy
Stayed 5 nights in Dec 2021
Response from HOTEL ZENTRAL TOLEDO on 16 Feb 2022
Thank you for your excellent review, Best Regards

10/10 Excellent

SUSAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with easy to reach parking
Great hotel just outside the city center. Easy to reach the churches and museums using the public escalators or the taxi rank just out the front door. Not many restaurants close by, but that may have been because we were there on a holiday. Facilities were modern and clean and the room was the biggest we saw in Spain.
Stayed 1 night in Dec 2021
Response from HOTEL ZENTRAL TOLEDO on 11 Jan 2022
We are pleased that you are enjoy your stay in our HOTEL. Thank you very much for sharing your fantastic opinion, Greetings HOTEL ZENTRAL

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice place to stay. I was generally happy with the hotel. Rooms are pretty modern and it’s convenient to both the old town and to parking
Stayed 2 nights in Nov 2021

8/10 Good

Mr John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from miguel on 26 Oct 2021
Muchas gracias. trabajamos para que disfruten de nuestro establecimiento.

10/10 Excellent

edgardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bartender, Juan, incredible!!!
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location. Easy to find upon entering Toledo. Very close to the escalator to access the old city. Great value!
Stayed 1 night in Aug 2021
Response from Reception Department on 21 Aug 2021
Thank you so much for your comment. We try to give the best service to our clients. We hope to see you again.

10/10 Excellent

andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Miguel Anngel on 18 Jul 2021
Muchas gracias por su alta puntuación. Trabajamos para agradar a nuestros clientes en la medida de nuestras posibilidades

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly convenient location near the highway. About a 10-minute walk to the base of the old city. An older property but updated/maintained acceptably. Our triple room was spacious. There is a free public parking lot nearby that is associated with the bus station next door.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación muy buena las habitaciones excelentes. Camas muy cómodas
Stayed 2 nights in Jun 2021
Response from miguel angel on 20 Jun 2021
muchas gracias por su valoración. trabajamos para que los clientes se sientan agusto en nuestro establecimiento.

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 2 nights in Aug 2020
Response from HOTEL ZENTRAL MAYORAL on 30 Sept 2020
Good Morning. Thank you for your comment, we are pleased that you enjoyed your stay.

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from RCP on 22 Jul 2020
Estimado cliente. Gracias por sus comentarios. Estamos orgullosos de escuchar que haya disfrutado de su estancia con nosotros. Espero que su próxima estancia esté a la vuelta de la esquina. Llámenos si hay algo en lo que le podemos ayudar. Hotel Zentral Mayoral

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and location
Excellent location, just a few minutes from main Toledo Plaza and just crossing street from bus station. Really convenient and nice hotel for a low cost
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The price was great and the staff very helpful. The bed wasn't so good.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No garbage bin in room but very clean and friendly place
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities, room comfort
Great Toledo stay
Location is just next to bus station. I m ok with location because I got 2 big luggage. Walk about 7 to 10 min u are at Toledo old town. (luckily hv escalated to bring up there)(TOP of the hill) The hotel is located below the town. Great stay.
Stayed 2 nights in Oct 2019

10/10 Excellent

shuping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little property near the bus station. Very clean and a great staff. They upgraded us to a patio suite.
Stayed 1 night in Jul 2019
Response from HOTEL ZENTRAL MAYORAL on 17 Jul 2019
Thanks for staying with us! Your opinion is very important to us.

8/10 Good

Adriana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location of this hotel and parking were great, right near the escalator that takes you into the historic city. The services was fine, people were nice but nothing extraordinary. It seems that half the hotel was renovated and have is still undergoing renovations. Our room seemed to be untouched since the 1960s but the bathroom was renovated. That being said everything was clean and the room and bathroom were very spacious. The doors and walls are very thin so any noise in the hallway woke us up.
Stayed 1 night in May 2019
Response from HOTEL ZENTRAL MAYORAL on 17 Jul 2019
Thank you for staying at our Hotel! Your opinion is very important for us, we hope that in your next visit we can fulfill all your expectations with every rooms reformeds.

10/10 Excellent

Sukh, London

Travelled with group
Liked: Cleanliness, staff & service, amenities
The location very good xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Stayed 3 nights in May 2019
Response from HOTEL ZENTRAL MAYORAL on 17 Jul 2019
Thank you for staying at our Hotel! Your opinion is very important for us, we hope that in your next visit we can fulfill all your expectations with every rooms reformeds.

8/10 Good

Talita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just outside city centre, this hotel was really nice and comfortable.. only issue was carpark, extremely small.
Stayed 1 night in May 2019
Response from HOTEL ZENTRAL MAYORAL on 17 Jul 2019
Thank you for staying at our Hotel! Your opinion is very important for us, we hope that in your next visit we can fulfill all your expectations of parking.

8/10 Good

John A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget stay
Great location close to Plaza Mayor, lots of dinning options. Does not have maid service. Has kitchen facilities and with small grocery store around the corner, very helpful! The employees at the front dest were friendly and very helpful!
Stayed 2 nights in Oct 2018

8/10 Good

Angel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Class
Quiet business class hotel at the bottom of the hill and slightly away from the action
Stayed 1 night in Jul 2018

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best accommdation in Spain during my trip
Spacious apartment with everything you need, very convenience location with churros store and Carrefour express nearby. Walking distance to Cathedral and Alcazar. Parking garage nearby and easy access. Highly recommend this hotel.
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Hotel is old and outdated. Bathroom/Shower very uncomfortable.
Stayed 1 night in Jun 2018
Response from Miguel Angel. Recepción/reservas on 25 Jul 2018
We are working on the renovation of the rooms. We hope that for your next visit you can come to know them thank you

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
Hotel is located in a central location near bus stop.
Stayed 4 nights in Dec 2017
Response from Dpto de Recepción on 6 Feb 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is conveniently located just outside the city wall of Toledo, only a short walk to the elevator to get into the city. If you drive to Toledo, this would be a good place to stay since most of hotels inside the city wall do not have parking space. The hotel itself is clean and comfortable.
Stayed 1 night in Dec 2017
Response from Dpto de Recepción on 6 Feb 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!!
Quit and nice services.
Stayed 1 night in Sep 2017

8/10 Good

Maria B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend
Nice hotel to stay in Toledo, esay to get around
Stayed 1 night in Sep 2017

8/10 Good

ritu

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean and comfortable. Walking distance to all.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
very good experience for 1 night stay. The hotel inside facility is a bit old but still very neat and comfortable. It cost $7 for hotel parking but when we arrived we were told the hotel parking was full so we have to park at the back of the hotel for free. There was a huge public parking lot just at the back of the hotel and we parked our rental car there whole night safely for free. Breakfast is included in our booking. The breakfast dining hall looks decent and comfortable. The breakfast is simple but provides a good choices of cookies/snacks, very delicious.
Stayed 1 night in Jun 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must-see Toledo
Excellent value hotel. Superb location. Awful breakfast. Fantastic must-see city with breathtaking views, wonderful architecture and steeped in history.
Stayed 3 nights in Jun 2017