Economy Room, 3 Bedrooms, Non Smoking, Shared Bathroom | Terrace/patio
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Reviews of Tsubame Guesthouse – Hostel

2 out of 5
Tsubame Guesthouse – Hostel
2-13-1 Yanagibashi, Taito-ku, Akihabara, Tokyo, Tokyo-to

Reviews

8.4

Very good

Rating 10 - Excellent. 39 out of 97 reviews" "
Rating 8 - Good. 44 out of 97 reviews" "
Rating 6 - Okay. 10 out of 97 reviews" "
Rating 4 - Poor. 3 out of 97 reviews" "
Rating 2 - Terrible. 1 out of 97 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice guesthouse 1 train station from akihabara! Nice staff, very clean and comfy beds :)
Stayed 2 nights in Apr 2019
Response from iffa on 16 Apr 2019
Thank you very much for staying with us

10/10 Excellent

Alexi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, friendly place to stay
Close walk to station, mile walk from Akihabara
Stayed 3 nights in Apr 2019
Response from iffa on 16 Apr 2019
Thank you very much for staying with us.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place near a station. The private room with bunk beds we were in had enough room to hold our suitcases and still move around.
Stayed 3 nights in Mar 2019
Response from Tsubame Guesthouse on 27 Mar 2019
Thank you so much.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good location!
Tsubame has several clean bunk-bed rooms with clean shared toilets, bathrooms and 1 kitchenette with fridges. Rooms with1 bunk-bed or 1 bunk-bed + 1 single bed with thin mattresses. Bunk-bed is good for 1 person, with 2 it becomes wobbly and a bit noisy. Interesting fact: - you can hear footsteps, noises from hairdryer, from microwaves in the hallways but not noises from streets! - no-lock entrance door makes you feel scared if you have to go to toilet during the night on first night. It is closed to Asakusabashi station, 1 station to Ryogoku/Akihabara stations, not far from Asakusa temple, Sky Tree, Tokyo/Ueno stations,...
Stayed 6 nights in Feb 2019
Response from zhang on 3 Mar 2019
I am so sorry to that. And we will improve about that.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room. A lil cramped for 3 persons with big luggages. It is well insulated in the winter. Near to Asakusabashi Station. Also near to several convenience stores. Overall a great stay here.
Stayed 3 nights in Jan 2019
Response from IFFA on 31 Jan 2019
Thanks for staying with us

8/10 Good

Becca, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Only real complaint would be that the beds are very uncomfortable. You can feel the boards under the thin mattress.
Stayed 4 nights in Sep 2018
Response from Tsubame on 6 Oct 2018
Thank you for staying with us. We will work hard to improve the comfort of the bed. We hope to see you again! Thank you.

10/10 Excellent

Verified traveller

Great quality location. Clean and New feeling . Bed was a little uncomfortable but overall very pleased
Stayed 2 nights in Aug 2018
Response from Tsubame on 30 Aug 2018
Thanks for staying with us.We work hard to make our guests happy and appreciate your Reviews!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, close to the station. The beds were a little hard but the shared bathrooms were clean. The walls were very thin though so our neighbors having a phone conversation could be heard in the next room.
Stayed 4 nights in May 2018
Response from Tsubame on 26 May 2018
Thanks for staying with us. We hope that you will come again !

10/10 Excellent

Noraini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean place to stay. Worth the value. Located near the train stations. There are nearby convenience stores. Helpful staffs. Room has good insulation during winter.
Stayed 1 night in Feb 2018
Response from ou on 25 Mar 2018
Thanks for staying with us

8/10 Good

Teagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, clean, and quiet
Everything is very very clean. You know bc you can smell the bleach haha. The rooms are very simple, beds and a desk with a rack to hang your coats. You rent the towels for 100 yen. The shower/toilet/sink is shared with other guests on your floor. Our stay was very quiet. There are multiple cafes and food places around, and you are close to the JR station, only a short walk away. This is not a luxury hotel by any means, but it is a great hostel if you are young and on a budget. :)
Stayed 2 nights in Dec 2017
Response from Tsubame on 3 Feb 2018
Thanks for staying with us

8/10 Good

J., Stockton, CA

Liked: Staff & service, property conditions & facilities, room comfort
Budget stay
Budget stay. Friendly staff and location is close from subway station. Beds are OK. Using common restrooms and showers. Overall nice stay.

4/10 Poor

Andre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great at all.
The room is small, bathroom really cold and not in the room. You have to pay extra to have towels. Poor place to stay... The only good thing, it is not fare from the train station.

10/10 Excellent

Mieko Goh, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
A really nice guest house. Will definitely recommend to others.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

kevin, Taoyuan, Taiwan

Liked: Cleanliness
Small and comfy place
Small and comfy place , but the walls are too thin, you can hear the people next door talking, but overall a very nice place, and the location is very near both the subway and the JR line

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
nice stay
nice. no issue.

10/10 Excellent

AHMAD DAUD, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Tokyo. Great location.
Tsubame Guesthouse is a great place to stay in Tokyo. Location nearby JR Train Station Asakusabashi and also the subway station. Easy to find the questhouse and the reception very nice looking lady (Kaya) and very friendly. She help me many things about sightseeing around Tokyo. I will definitely stay here again next time in Tokyo .

10/10 Excellent

Yestine, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious, highly recommended!
Tsubame Guesthouse was newly renovated in 2015 so as expected, amenities were clean and new. The room and shower area was pleasantly spacious (ours was a private twin room) and relatively clean. Service was good as we requested for late check-in and was afraid we'd missed the check-in timing due to flight delay but they did stay late for us. Check-out was also fuss free. The hostel was also located in a nice and quiet neighbourhood which makes for sound sleeping.

8/10 Good

Denis, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Convenient and Comfortable
We stayed three days and loved it. We met two receptionists and both of them are very kind and polite. Their English is better than those we met at some five-star hotels in Japan. Since this is a non smoking facility, it really has no smell of smoke (as a lot of Japanese non-smoking hotel rooms have strong smoke smells). Our room and public bathrooms were clean. Check-in was very simple and the guesthouse even provides a free service for our luggage storage. There are many food choices in the area. JR and subway stations are just five minute walk. You can rent a bath towel at JPY100 for your entire stay. The guesthoouse provides all basic amenities except cups and paper towels.

6/10 Okay

PEI YUN

Liked: Cleanliness
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Good value for the money
Stayed 6 nights in Apr 2019
Response from zhang on 22 May 2019
Thank you so much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019
Response from Tsubame on 24 Apr 2019
Thank you so much.

4/10 Poor

JUNGHYEOK

Disliked: Cleanliness, staff & service, room comfort
딱 싼값하는곳
관리인은 일본인이 아니었는가 말이 어눌하고, 그렇게 막 싹싹하지도 않았습니다 하지만 설명해줄건 다 해주고 서비스면에서 불편한점은 없었습니다. 전반적인 첫인상은 괜찮았으나, 침대는 삐걱거리고, 방음은 최악, 샤워실또한 타 게스트하우스에 비해 청결도가 비교적 떨어지는걸 느꼈고, 그냥저냥 1박 잠만 자고가는 느낌이었습니다.
Stayed 1 night in Apr 2019

10/10 Excellent

밤비

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Tsubame Guesthouse on 6 Mar 2019
Thank you .

8/10 Good

승환

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
숙소청결상태 빼곤 괜찮았습니다.
Stayed 2 nights in Jan 2019
Response from Iffa on 28 Jan 2019
Thank you for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff and meet some new friends here!
Stayed 4 nights in Sep 2018
Response from Iffa on 14 Jan 2019
Thank you for staying with us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from tsubame on 12 Jan 2019
ご宿泊ありがとうございます。 また機会がございましたらぜひご利用下さいませ。心よりお待ちしております。

6/10 Okay

fernando

gran amplitud de la habitacion
Stayed 3 nights in Dec 2018
Response from Iffa on 2 Jan 2019
Thank you very much for staying with us

8/10 Good

PYUNGRAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
도쿄6박7일 츠바메하우스 후기
청결도는 매일 샤워장 청소해서 괜찮구 서비스품질 주인장 친절 편의시설은 정수기가없어서 불편 위치는 근처에 가까운역있어서 좋음
Stayed 6 nights in Dec 2018
Response from Tsubame on 28 Dec 2018
ご宿泊ありがとうございます。 また機会がございましたらぜひご利用下さいませ。心よりお待ちしております。

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
small room but nice location easy to walk nice staff we just fit in the room no more space to move but its tokyo
Stayed 4 nights in Dec 2018
Response from tsubame on 15 Dec 2018
Hi, thank you for your review ! We hope that you will come back here on your next trip to Tokyo !

10/10 Excellent

HUI-CHUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨的青旅
住過最乾淨的青年旅舍之一 空間也比一般青旅大 交通方便 離淺草橋都營站及jr站很近 櫃台人員親切熱心 會主動協助搬行李 行李多的人可以從都營站A1出口出入有電梯
Stayed 3 nights in Nov 2018
Response from tsubame on 7 Dec 2018
謝謝您入住及点评我們Tsubame Guesthouse! 我們會盡最大努力為您提供最好的服務！ 期待您下次光临。

8/10 Good

PO-LIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還不錯
還不錯
Stayed 4 nights in Nov 2018
Response from tsubame on 24 Nov 2018
您好 非常感谢您的入住,并对Tsubame的评价 希望这次的日本旅行对您来说是愉快并且充实的 下次再会

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足です！
とても綺麗に掃除してありました。 荷物も預けられたし、ありがたかったです。
Stayed 2 nights in Oct 2018
Response from Tsubame on 26 Oct 2018
ご宿泊ありがとうございます。 また機会がございましたらぜひご利用下さいませ。心よりお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
隔音不太好其他都很不錯
Stayed 2 nights in Sep 2018
Response from Tsubame on 12 Oct 2018
非常感谢您入住Tsubame Guesthouse。抱歉没有给您提供最优良的服务，我们会尽最大的努力改善隔音不太好的问题，希望下次您来光顾的时候，可以达到您的要求，谢谢您的反馈意见！

2/10 Terrible

Jeong sook

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
가지 마세요!!
카드 결제가 안되고 침대 시트에 피 묻은 자국이 있었음 12시 넘어서까지 옆방에선 떠들고 먹고 돌아다니고~ 아무런 제재도 없었음 에어컨 제습 기능이 안되는지 침대 시트가 원래 축축했는데 자는 도중에 물에 빠져 죽는줄 알았음 아침에 일어나 보니 옷도 모두 축축~ 심지어 가방도 축축~ 새벽에 나온다고(5시경) 그냥 열쇠함에 두고 나오는데 현관문이 활짝열려있었음 반대로 생각해보면 그 시간에 아무나 들어올수 있는 상황인것임
Stayed 1 night in Sep 2018
Response from Tsubame on 29 Sept 2018
Thank you for staying with us.We are sorry apologize for these inconvenience.We will work hard to improve air conditioning and bedding，I hope you will stay again next time！

10/10 Excellent

pinpichaya, bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place! Near subway station.
Near subway station, walking around 5 min. Near minimart (7-eleven and family mart). The staff is so nice. The room was comfortable. Good price and good place.
Stayed 2 nights in Aug 2018
Response from Tsubame on 17 Sept 2018
ご宿泊ありがとうございます。 また機会がございましたらぜひご利用下さいませ。心よりお待ちしております。

8/10 Good

ป้าดำ

Liked: Staff & service
โรงแรมราคาถูก อยู่ใม่ไกลจากสถานีรถไฟ
ห้องพักเหมาะกับ Backpack อาศัยนอน อยู่ใกล้ๆสถานที่ท่องเที่ยว
Stayed 1 night in Jun 2018
Response from Tsubame on 3 Jul 2018
Thank you for your review ! We hope that you will come back here on your next trip to Tokyo !

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
自在舒適，員工很親切友善
Stayed 4 nights in Jun 2018
Response from Tsubame on 13 Jun 2018
非常感謝您的入住 我們會盡最大努力為您提供最好的服務

6/10 Okay

N

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good location, nice staff but too noisy
The location is probably the best to stay in Tokyo where metro and JR Line intersect. Staff is very nice and active to help. The room is small but clean. The only problem I got here is the noise. The ceiling floor and walls are very thin that you can hear every steps and every conversations your neighbors make both from the next door and the door upstairs. That's pretty disappointed because you can't get good sleep and the bed is a bit too hard. If you don't have problems with noise and hard bed it's worth the money
Stayed 5 nights in May 2018
Response from Tsubame on 16 Jun 2018
Thank you for staying with us. We will do our best to improve the lack. We hope to see you again! Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
สะดวกดีค่ะ เดินทางสะดวก เสียนิดเดียวพื้นบางไปหน่อยเดินนิดเดินหน่อยดังมาก
Stayed 5 nights in May 2018
Response from Tsubame on 9 Jun 2018
Hello. Thank you for your wonderful review! We re waiting your next visit!

8/10 Good

NTPP14, Bangkok

Liked: Cleanliness, room comfort
The hostel is located near both JR and merto.
This hostel hasn't any elevator, a reception desk is on 2nd floor. Luckily, our reception gave us a room on 1st floor which we had no need to brought our luggages to an upper floor ;p. I love this place about the location is easy for both JR and metro users, peace and many restaurants+24hrs. shop nearby.
Stayed 6 nights in Apr 2018
Response from Tsubame on 21 May 2018
Thanks for staying with us.looking forward to your next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
具體完全ok，除了要行梯級！
整體ok，價錢合理，老闆會説普通話，能解決行程問題。只是沒有電梯，要行樓梯！
Response from Tsubame on 11 May 2018
谢谢您的惠顾，期待您下次光临！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離地鐵站很近
家燕旅社離地鐵站很近，很方便，唯一缺點隔音設備差，隔壁房講話都聽得一清二楚，連地板走路都有聲音，對於淺眠的人比較不適合。
Stayed 3 nights in Apr 2018
Response from Tsubame on 11 May 2018
谢谢您的意见，我们会尽量为您提供更优质的服务，期待您的下次光临！

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
ใกล้รถไฟใต้ดิน​ ของกินเยอะ​ เดินทางสะดวก​ ห้องไม่เล็กไม่ใหญ่พอดี
Stayed 6 nights in Apr 2018
Response from Tsubame on 14 Apr 2018
感谢您入住我们的酒店。非常感谢您的反馈！

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utrolig godt til prisen
Response from Tsubame on 13 Apr 2018
感谢您入住我们的酒店。非常感谢您的反馈！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
5 m2 pour 3 adultes c'est vraiment étroit La literie était très dure , difficile de ce fait de passer des nuits " récupératrices"
Response from Tsubame on 11 Apr 2018
We will address this directly

8/10 Good

MinJi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2018
Response from Tsubame on 25 Mar 2018
Thanks for staying with us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018
Response from Tsubame on 25 Mar 2018
Thanks for staying with us

10/10 Excellent

DONGHYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
역에서 가깝고 싼 호텔
방은무척깨끗했고 침대가 조금 삐걱이는거 빼면 좋았습니다! 아사쿠사바시역에서 걸어서 5분정도니까 다른곳에 들르기도편했습니다. 주인분도 친절하시고 아주 좋았습니다.난방이 빨리 안되어서 겨울에가기에는조금 추운감이있어요.와이파이잘되고 드라이기도있고 다음에도 여기서 지내고 싶습니다!
Response from Tsubame on 25 Mar 2018
Thanks for staying with us