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Reviews of Sotetsu Fresa Inn Tokyo-Kamata

3 out of 5
Sotetsu Fresa Inn Tokyo-Kamata
5-19-12 Kamata, Ota-ku, Tokyo, Tokyo-to

Reviews

8.6

Excellent

Rating 10 - Excellent. 383 out of 1000 reviews" "
Rating 8 - Good. 488 out of 1000 reviews" "
Rating 6 - Okay. 94 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy sign in and out, very clean and quiet, overall a great stay
Stayed 7 nights in Jul 2023

8/10 Good

Carvin Y C

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
The amenities for a 3 star hotel was beyond my expectations. Property maintained well. Those little ladies in the breakfast buffet are great cooks!
Stayed 4 nights in Jun 2023

10/10 Excellent

Masao

Stayed 1 night in Jun 2023

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點近JR, 房間乾淨,早餐一般,整體比預期好。
Stayed 2 nights in Jun 2023

10/10 Excellent

Sharne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2023

10/10 Excellent

geraldine

Stayed 6 nights in May 2023

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice. Livated near both train stations (JR & Keikyu). Lots of food places to eat nearby.
Stayed 16 nights in May 2023

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location and nice staff!! I hope to be back soon!
Stayed 1 night in May 2023

8/10 Good

Kazunori

Liked: Cleanliness, staff & service
Just 5 minutes walk from the train station and many restaurants around the hotel. Room is little outdated. The hotel will be closing in July. I will miss this hotel.
Stayed 1 night in May 2023

10/10 Excellent

Francisco III

Stayed 6 nights in May 2023

8/10 Good

Kazunori

Liked: Cleanliness, staff & service
Very close to the train station and lots of restaurants around the hotel. I found out this hotel will close in July 2023.
Stayed 3 nights in May 2023

8/10 Good

Quoc Vinh

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very convenient,
Stayed 18 nights in Apr 2023

10/10 Excellent

Masao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad news
The building will be demolished due to its aging building. It is too bad that location was excellent near bu JR Kamata station.
Stayed 1 night in Apr 2023

10/10 Excellent

Yoko

Stayed 1 night in Apr 2023

10/10 Excellent

Rayann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Chwee Cheow

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the staff are nice. Nearby have eatery and convenient stores. Subway station (Kamata) is nearby within 3 mins walk. And the Keikyu Kamata station direct to Airport also nearby about 8 mins walk from hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

8/10 Good

megumi

Stayed 1 night in Mar 2023

8/10 Good

PAUL

Travelled with partner
Liked: Staff & service, amenities
Too close to the red light district
Stayed 8 nights in Feb 2023

8/10 Good

Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good-sized room with all the main amenities and attentive staff. Walking distance to two railway stations.
Stayed 3 nights in Feb 2023

8/10 Good

Satoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a little busy street near by
Stayed 25 nights in Jan 2023

8/10 Good

Gian

Stayed 3 nights in Jan 2023

4/10 Poor

Donald

Disliked: Cleanliness, property conditions & facilities
2022 japan tour
The hotel looks really nice on the outside but the room stunk (cigarette smell and old). The pictures sure looks deceiving. We found some hair in the bathroom and bed and the robes that were provided were dirty. The room is pretty old and you cannot control the temp in your room. Good thing we only stayed there for 1 night. It’s also not as close to haneda airport as the info had said. That being said, the room is a little more spacious compare to some hotels we’ve stayed at. It is close to the train station thought.
Stayed 1 night in Jan 2023

10/10 Excellent

Blaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Deal!
Stayed 2 nights at Sotetsu Fresa Inn Kamata. Excellent hotel and a great price. Great location close to JR Kamata Station. Many restaurants around. Very modern with kiosk check-in. Room was small but clean and functional. Also great amenities available in lobby. I opted for the breakfast buffet which was a great deal. Many choices that appeal to both Japanese and Western taste. Well worth the price. I will stay here again.
Stayed 2 nights in Dec 2022

10/10 Excellent

YUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to two stations and bus stop to Haneda airport bus. Convenient location. Very kind hotel staff.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Tomohiro, New York

Business traveller
Liked: Cleanliness, staff & service
Convenient location. Very kind staffs
Stayed 2 nights in May 2022

10/10 Excellent

Kazunori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few minutes from train station and many restaurants and shopping around hotel.
Stayed 5 nights in May 2022

10/10 Excellent

KEIICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for everything
This hotel is located in the heart of Kamata town.There are many restaurants and stores around the hotel.It is very convenient location for everything.JR Kamata station and Keikyu Kamata station is walking distance.If we use Keikyu line,you can go to Tokyo-Haneda airport in 15 min.
Stayed 8 nights in Jan 2022
Response from 相鉄フレッサイン東京蒲田 フロント仲川 on 31 Jan 2022
この度は相鉄フレッサイン東京蒲田へご宿泊頂きありがとうございます。 立地をお気に召していただけたようで、何よりでございます。 お褒めの言葉を頂きました通り、当館はJR蒲田駅・京急蒲田駅のどちらからも徒歩圏内でございますため、 観光目的・ビジネス利用のどちらのお客様からもご好評を頂いております。 ぜひまた蒲田へお越しの際は、当館でお寛ぎくださいませ。 厳しい寒さが続きますので、どうぞお体にお気をつけてお過ごしください。 お忙しい中、感想をお寄せくださいましてありがとうございました。

10/10 Excellent

Kaori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They provide lots amenity by front desk or each floor.Nothing inside room. But it was good everyone need diffrent iteam.
Stayed 3 nights in Jan 2022
Response from 相鉄フレッサイン東京蒲田 フロント仲川 on 31 Jan 2022
この度は相鉄フレッサイン東京蒲田へご宿泊頂きありがとうございました。 当ホテルはアメニティに力を入れておりますので、お客様に喜んでいただけた様子を拝読し、嬉しく思っております。 今後ともお客様にご満足いただけるサービスをご提供できるよう日々努めて参ります。 新型コロナウィルスの拡大が続いておりますが、どうぞ引き続きお気をつけて、健やかにお過ごしくださいませ。 またのご来館をお待ち申し上げております。

10/10 Excellent

Eriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfying
Very comfortable. The room is quiet so I didn’t hear any noise from outside or next door at all. The reception was very well responsive. I really enjoyed my stay. The room is big enough. A big bed. A big TV. Amenity is more than enough. Thank you for your hospitality.
Stayed 9 nights in Dec 2021
Response from Sotetsu Fresa Inn Tokyo Kamata, Front Nakagawa on 31 Dec 2021
Thank you very much for having stayed at Sotetsu Fresa Inn Tokyo Kamata. I am thrilled to hear that you have enjoyed staying here. It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests. Cases are not going down yet. I hope you are staying well and healthy. We sincerely hope to welcome you back on your next visit to Tokyo.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from 相鉄フレッサイン東京蒲田 フロント:仲川 on 7 Dec 2021
この度は相鉄フレッサイン東京蒲田へご宿泊頂きありがとうございます。 今回のご宿泊につきまして、お客様にご満足頂けましたご様子で何よりでございます。 今後も館内全スタッフ一丸となりまして、皆様にお寛ぎの場とご満足をご提供できるよう取組んでまいります。 忙しい年末でございますが、どうぞ体にお気をつけてお越しくださいませ。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 14 nights in Mar 2021
Response from Sotetsu Fresa Inn Tokyo Kamata front: Ms.Nakagawa on 20 Apr 2021
Thank you very much for your staying with us. We are deeply proud of receiving the 5 stars from you. It is our pleasure to realize that you were satisfied with our location. We sincerely appreciate your fabulous feedback. We sincerely hope to welcome you back on your next visit to Tokyo. We hope you are well and staying safe.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅近く快適。サービスも最高です。
駅からも近く、コンビニも周りにたくさんあり、ホテル内には素敵なイタリアンレストランもある。大きなビジネスホテルだが、スタッフは親切で、ホールには手作りの桜の折り紙に「受験生の皆さん、頑張ってください」とのメッセージがあって、温かさを感じる。たくさんの種類のアメニティから自由に選んで部屋で使えるのは嬉しい。部屋は狭いけど、必要なものはほとんど揃っており(部屋に電子レンジはなかったけど3階の公共の場の電子レンジが使用可)とても快適。この値段では文句なしのありがたいホテルでした。また泊まらせてもらいたいと思います。
Stayed 1 night in Feb 2021
Response from 相鉄フレッサイン東京蒲田 久保田 on 20 Feb 2021
この度は当ホテルをご利用頂き、誠にありがとうございました。 立地面、設備面にてご満足頂けたようで大変嬉しく思います。 また、受験生の皆様への折り紙はスタッフが 少しでもお力になれればと作成いたしました。 お喜び頂けて嬉しい限りでございます。 また蒲田にお越しの際には、ぜひ当ホテルを ご利用下さいませ。 またのご利用をお待ち申し上げております。

10/10 Excellent

Kaz, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to the train station and lots of restaurants around the hotel. Staff are very nice. I always stay at this hotel when I go to Japan.
Stayed 5 nights in Nov 2020
Response from Sotetsu Fresa Inn Tokyo Kamata Front;Nakagawa on 30 Nov 2020
Thank you very much for having stayed at Sotetsu Fresa Inn Tokyo Kamata. May we express our gratitude for writing a review about your recent experience with us. It is our greatest pleasure to realize that you were satisfied with our location and our hospitality! It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests. We are very much looking forward to welcoming you again.

8/10 Good

Verified traveller

Stayed 17 nights in Sep 2020
Response from 相鉄フレッサイン東京蒲田 フロント仲川 on 24 Sept 2020
この度は相鉄フレッサイン東京蒲田にご宿泊頂きありがとうございました。 快適にお過ごし頂けたようで、何よりでございます。 日替わりのティーパックや入浴剤もお試し頂けたでしょうか。 次回ご来館いただけた際には更なるおもてなしをご提供できますよう従業員一同、精進して参ります。 夏の疲れが出るころでございます。どうぞご自愛くださいませ。

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff. Convenient to JR train station
The staff was friendly and very helpful. The accommodations are clean and acceptable. The hotel is located on a small street lined with bars and restaurants, Since the drinking crowd leaves between 2-4:00 AM, it can be noisy. The location is otherwise very convenient to jump on the JR train (10 minute walk) or to go shopping.
Stayed 1 night in Mar 2020

6/10 Okay

k, Singapore

Travelled with group
Liked: Cleanliness, staff & service
This location is good, being close to Kamata station and there were many eating places around and near to Haneda airport, cost me about 3,000 yen for a taxi to Haneda airport. However this location is not very suitable to stay with your family and kids as there are many touts and pimps around at night pestering you - "massage" and sex. They are very particular about checkout timing i.e. 10am and anything later, you are required to pay extra changes. So travelers, do take note.
Stayed 2 nights in Feb 2020
Response from front desk Harada on 21 Mar 2020
Thank you very much for using our hotel. Thank you very much for your feedback. If you come to Japan again, please come to our hotel. We'll be expecting you.

8/10 Good

Verified traveller

Liked: Staff & service
The size of the room is quite acceptable , and the hotel is near the train station.
Stayed 4 nights in Jan 2020
Response from Sotetsu Fresa Inn Tokyo Kamata: Front desk Haneo on 14 Feb 2020
Thank you for using this hotel. I would also like to thank you again for your feedback. Going forward, we will continue to work to improve our services to further satisfy our customers, by encouraging their evaluations. We look forward to seeing you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Yeong

Stayed 1 night in Jan 2020

8/10 Good

CA, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was in a great location. Walking distance to train station and a variety of restaurants and shopping on the same street or within walking distance.
Stayed 4 nights in Dec 2019
Response from Sotetsu Fresa Inn Tokyo Kamata: Front desk Haneo on 14 Feb 2020
This time thank you for using our hotel from a number of hotels. The hotel is easily accessible within a 5-minute walk from JR Kamata Station, and there are shopping stores and restaurants in the surrounding area, so it can be conveniently used for various purposes. Please use our hotel when you come here.

8/10 Good

Kaz, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many restaurants and shopping around hotel. Good bed. Very close to the train station
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good location to walk to our offices in Kamata, plenty of affordable dining opportunities nearby. Good value for money with breakfast included. Would have like an English language channel (BBC/CNN/CNBC) on the television.
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained hotel and looked exactly the same since I first stepped into this hotel 6 years ago. This is my 5th time staying here and I’m happy to say there will be many more times to come. All toilet amenities were provided and what is not found in the room are provided at a counter just outside the lifts. Last but not least, the impeccable location next to the JR station makes commuting to many parts of Tokyo and haneda airport very very convenient.
Stayed 2 nights in Nov 2019
Response from BEK on 28 Nov 2019
Dear Guest, It is always our greatest wish to understand how our guests feel about us, so to know that you had a very comfortable stay is excellent to read. Thank you for your review,we always look forward to welcoming you back on another occasion to Sotetsu Fresa Inn Tokyo Kamata. Warm Regards, front desk:BEK

8/10 Good

yasue

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019