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Reviews

4.7 / 5Exceptional
357 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Tokyo International Forum
    13 min walk
  • Popular Location
    Tokyo Imperial Palace
    2 min drive
  • Restaurant
    Fujisoba
    1 min walk
  • Restaurant
    福龍
    1 min walk
  • Airport
    Tokyo (HND-Haneda)
    15 min drive

Choose dates to view prices

Book online or call:

020 3564 4853
  • Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed, Garden View (Imperial)

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Horizon Deluxe, Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Twin Room

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Room, 2 Single Beds, Garden View (Imperial)

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Horizon Deluxe, Twin Room

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Horizon Deluxe Imperial Garden View King

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Horizon Deluxe Imperial Garden View Twin

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Horizon Premier Room 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Suite, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Shangri-La Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Presidential Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details

About this area

Tokyo

In the city centre, Shangri-La Hotel, Tokyo is in Tokyo's Chiyoda neighbourhood, a walkable area with good shopping. Tokyo Imperial Palace and Tokyo Tower are notable landmarks, and travellers looking to shop may want to visit Tokyo Midtown and LaLaport Toyosu Mall. KidZania Tokyo and Ueno Zoo are not to be missed. Our guests appreciate the hotel's location for the sightseeing.

Visit our Tokyo travel guide
Popular Location

What's nearby

  • Tokyo International Forum - 13 min walk
  • Tokyo Imperial Palace - 2 min drive
  • Nippon Budokan - 3 min drive
  • Tokyo Dome - 4 min drive
  • Tokyo Tower - 4 min drive

Getting around

  • Otemachi Station - 8 min walk
  • Tokyo Station - 11 min walk
  • Tokyo (NRT-Narita Intl.) - 58 min drive

Restaurants

  • Fujisoba - 1 min walk
  • 福龍 - 1 min walk
  • Gyokatsu Motomura - 1 min walk
  • Matsuya - 2 min walk
  • GRILL CHATEAO - 2 min walk

About this property

Shangri-La Hotel, Tokyo

Luxury Tokyo hotel in Chiyoda, near Tokyo International Forum
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a spa tub are on-site. All 200 rooms feature thoughtful touches such as pillow menus and bathrobes, along with conveniences such as fridges and coffee makers. Other amenities available to guests include complimentary wireless Internet access, free wired Internet and 24-hour room service.
Shangri-La Hotel, Tokyo offers 200 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 42-inch Flat-screen televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.
This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: JPY 3000 per day
Valet parking: JPY 4500 per day
Electric car charging station
Limited parking spaces
Parking height restrictions apply
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times
Local area shuttle (surcharge)

Food and drink

Cooked-to-order breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: JPY 3000-5000 per person
2 restaurants
1 bar
24-hour room service

Things to do

24-hour fitness centre
Full-service spa
Indoor pool
Sauna
Hot tub

Family friendly

Dry-cleaning service
Indoor pool
Laundry facilities
Fridge

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Arabic
Chinese
English
French
German
Italian
Japanese
Korean

Business services

24-hour business centre
Meeting rooms
Conference space

Spa

Aromatherapy
Body scrubs
Body treatments
Massage - hot stone
Massage - swedish
Sauna
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Pillow menu
Premium bedding

Bathroom

Bathrobes
Bidet
Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

42-inch flat-screen TV
pay films
premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Desk
In-room massage
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: JPY 5000 per stay
  • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100–200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 30 June, JPY 200 per person, per night
  • A tax is imposed by the city: From 1 July - 30 September, JPY 0 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between JPY 3000 and JPY 5000 per person (approximately)
  • Airport shuttle fee: JPY 3100 per person (one way)
  • Self-parking fee: JPY 3000 per day
  • Valet parking fee: JPY 4500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Parking height restrictions apply.

Property is also known as

  • Shangri-La Hotel Tokyo
  • Shangri-La Tokyo
  • Shangri-La Hotel, Tokyo Hotel Chiyoda
  • Shangri-La Hotel, Tokyo Japan
  • Shangri La Tokyo
  • Shangri La Chiyoda
  • Shangri-La Hotel, Tokyo Hotel
  • Shangri-La Hotel, Tokyo Tokyo
  • Shangri-La Hotel, Tokyo Hotel Tokyo
4.7

Exceptional

5 - Excellent
289
4 - Good
53
3 - Okay
11
2 - Mediocre
1
1 - Poor
3
4.8
Cleanliness
4.7
Service and Staff
4.8
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Horizon Club rooms worth a try - excellent breakfast at the Club Lounge and an impressive view from the room.

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Dec 2019

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 3 nights in Dec 2019

      5/5 Excellent

        This traveller didn’t leave comments with their review
        Stayed 3 nights in Nov 2019

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