Ratings based on 1,891 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

High scale hotel but not too friendly

Posted 26-Aug-2015
Although the hotel is nice they did not honored the room we reserved at the main tower they gave us the lesser quality room at the south tower for same price.
4 out of 5
Recommended
for Everyone
by A verified traveller from miami Fl

Centrally locate in Shinjuku

Posted 25-Aug-2015
A big hotel. Conveniently located for public transportation access. Walking distance to shops and restaurants. Rooms are a bit out dated but clean.
5 out of 5
Recommended
for Everyone
by A verified traveller

酒店方便

Posted 24-Aug-2015
第一次入住此酒店,感觉很棒。出行特方便,去新宿公园散散步也近在咫尺,在酒店内用餐可以让你选择很多不同风味的餐厅。真是宾致如归的感受
4 out of 5
Recommended
for Everyone
by A verified traveller from Wong

附近好多野食,好多野行

Posted 23-Aug-2015
從酒店大約行5分鐘有藥店,便利店,食市,ABC Mart波鞋店。約行10分鐘就到JR新宿站,去邊都好方便!附近還有間一蘭拉麵店!從酒店出發約20分鐘就行到去歌舞伎町。
5 out of 5
Recommended
for Everyone
by A verified traveller from Hong Kong

Posted 21-Aug-2015
近JR車站,附近多食市選擇。又近百貨公司,去新宿其他位置都方面! 酒店還有去Disneyland 專車免費接送,非常窩心。但唯一要注意的是,要盡早book位!
4 out of 5
Recommended
for Everyone
by A verified traveller from Taipei

新宿副都心近地鐵的好住處

Posted 18-Aug-2015
Pros: 房間寬敞 設備齊全
Cons: 仍有小動物(蟑螂)
Location: 回憶橫丁 新宿周邊
房間寬敞 設備齊全 視野優良 近地鐵 跳上大江戶您就可以轉進到各大名勝及地點 假如您需要一個東京市區之旅這是個很好的選擇
3 out of 5
by A verified traveller

Breakfast package isn't worth it.

Posted 17-Aug-2015
This is our second stay in Keio and we could tell the service and hotel condition is much worse than our first stay 5 years ago. The room is small and outdated. Hotel staff is polite but you need to be patient for everything including a luggage cart. Puchased Expedia Breakfast package but was treated as secondary class and assigned to a separate room next to reception with very very limited breakfast options. Will not stay in this hotel next time.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location near Shinjuku.

Posted 16-Aug-2015
Overall the hotel was really nice, the room was clean, but small. Location was great, very near Shinjuku making for easy train transportation. The pool was a complete ripoff at 2000 yen per person to use it. It also was very boring and filled with children, it would be nice to add a pool bar and some music or something.
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CA

Clean, Modern, Close to Shinjuku Station

Posted 11-Aug-2015
Close proximity to one of the largest train stations in Japan. Very convenient to travel to places. Many nearby restaurants and bars. On the West side which is a safer and nicer area. Will stay at this hotel again next time.
4 out of 5
Recommended
for Everyone
by A verified traveller

都廳境

Posted 10-Aug-2015
酒店環境旺中帶靜,機場巴士可以直達,近新宿車站及地鐵站,而且酒店本身也有專車接送前往主題樂園。附近有購物、食肆、便利店、電器用品店等等。