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Fine and very modern. The immediate neighborhood is well served with convenience stores and the subway station is near, but the location is fairly far from most places I was interested in, and like everywhere in Tokyo, the room was tiny.
Valerie
Stayed 2 nights in Apr 2024
Response from Sotetsu Fresa INN Higashi Shinjuku Front clerk on 23 Apr 2024
Thank you for staying at Sotetsu Fresa Inn Higashi Shinjuku Ekimae. I'm very honored of you gave us the highest rating. We will strive to make this hotel better, we hope visiting you here again. Thank you for your review.
6/10 Okay
Phinephas
Travelled with partner
22 Apr 2024
Liked: Cleanliness, staff & service
Nice location, but very average Hotel.
Phinephas
Response from Sotetsu Fresa Inn Higashi Shinjuku Front desk on 22 Apr 2024
Thank you for staying with us.We appreciate your review about the location.We will strive to be a comfortable hotel for the guest.We look forward to serving you again.
10/10 Excellent
Nelson
Travelled with family
16 Apr 2024
Everything is great. Staff is helpful
Nelson
Stayed 2 nights in Apr 2024
Response from Sotetsu Fresa INN Higashi Shinjuku Front clerk on 16 Apr 2024
Thank you very much for staying at Sotetsu Fresa Inn Higashi-Shinjuku Ekimae.Thank you for your review. We are very happy to hear your high evaluation and words of praise.Thank you for taking time out of your busy schedule to write this review.We look forward to welcoming you again.
Great stay! It being next to a train station made everything very convenient.
Brian
Stayed 10 nights in Mar 2024
Response from 相鉄フレッサイン東新宿駅前 フロント on 16 Apr 2024
Thank you for staying at Sotetsu Fresa Inn Higashi-Shinjuku. It's next to the station so it's very convenient for transportation. The next time you stay, enjoy Japan to the fullest as transportation is convenient.We look forward to seeing you again.
Response from Sotetsu Fresa Inn Higashi Shinjuku Front desk on 11 Apr 2024
Thank you for staying at our hotel and for posting your review.We are very happy to receive your compliments towards our staff.We hope that you will use our hotel again when you are in the area.
Property was close to train station, multiple convenient stores and medicine stores. Many places to eat around the hotel.
James
Stayed 13 nights in Mar 2024
Response from Sotetsu Fresa INN Higashi Shinjuku Front desk on 5 Apr 2024
Thank you for staying at our hotel and for posting your review.We are very happy to hear that you were satisfied with the location of our hotel.We hope that you will use our hotel again when you are in the area.
It is self check in and out, so very easy and convenient! Staff were friendly and helped us on more than one occasion. Super easy to get to and surrounded by subway and bus lines. It was about a 20min walk from the main terminal. The beds were comfortable enough. We got extra pillows and it made a big difference!
marni
Stayed 6 nights in Mar 2024
Response from Sotetsu Fresa INN Higashi Shinjuku Front clerk on 4 Apr 2024
Thank you for staying at our hotel and for posting your review.We are very happy to hear that you were satisfied with your stay at our hotel.We hope that you will use our hotel again when you are in the area.
Very nice and helpful staff! Rooms were very clean!
Danielle
Stayed 7 nights in Mar 2024
Response from 相鉄フレッサイン東新宿駅前 フロント on 2 Apr 2024
Thank you very much for staying at Sotetsu Fresa Inn Higashi-Shinjuku Station. All of our staff members are glad that you were satisfied with our hotel's rooms and services. We will continue to improve our services. We look forward to seeing you again.Sotetsu Fresa Inn Higashi-Shinjuku Station Front Staff
This hotel is very cost-effective, with friendly service and clean rooms.
Phoebe
Stayed 1 night in Mar 2024
Response from Sotetsu Fresa INN Higashishinjuku Front desk on 1 Apr 2024
Thank you for choosing sotetsu fresa inn higashi shinjuku eki mae. We are very happy that you gave time for review. Also we are very happy that you gave us the highest rating. Thank you for mentioned the cost, our services and cleanliness. We are waiting to serving you again.
Great location and convenience of train station in proximity.
Devesh
Stayed 4 nights in Mar 2024
Response from Sotetsu Fresa INN Higashishinjuku Front desk on 31 Mar 2024
Thank you very much for choosing our hotel.As you said, our hotel is located right outside the station, making it very easy to access.If you have a chance, please use us again.looking forward to seeing you coming again.
10/10 Excellent
Salvador
25 Mar 2024
Salvador
Stayed 3 nights in Mar 2024
Response from Sotetsu Fresa INN Higashishinjuku Front desk on 14 Apr 2024
Thank you for choosing Sotetsu Fresa Inn Higashi-Shinjuku.Thank you for taking time out of your busy schedule to write this review.We are glad you gave us your highest rating.We hope you will visit our hotel again when you come to our neighborhood.
Response from Sotetsu Fresa Inn Higashi-Shinjuku Front Desk on 10 Mar 2024
Thank you very much for staying at Sotetsu Fresa Inn Higashi-Shinjuku Ekimae.Thank you for your review. We are very happy to hear your high evaluation and words of praise.Thank you for taking time out of your busy schedule to write this review.
Response from Sotetsu Fresa Inn Higashishinjuku Front desk on 6 Mar 2024
Thank you very much for staying at Sotetsu Fresa Inn Higashi-Shinjuku. Thank you for your review. We will continue to make every effort to ensure that all of our guests have a safe and comfortable stay with us. We sincerely look forward to serving you again.
8/10 Good
Gabriel
6 Mar 2024
Liked: Staff & service
Gabriel
Stayed 3 nights in Mar 2024
Response from Sotetsu Fresa INN Higashishinjuku Front on 7 Mar 2024
Thank you for choosing Sotetsu Fresa Inn Higashi-Shinjuku.Thank you also for taking time out of your busy schedule to write a review.We are honoured to have been rated so highly by you.We will continue to improve our services to make our guests happy.
Nice hotel in the Shinjuku area. It's away from the more colourful night life areas making it very safe and quiet. It's conveniently located close to the subway and restaurants. Staff are very friendly and polite. I had a very early flight and the automated check out facility was very simple and easy to use.
Caroline Marjorie
Stayed 13 nights in Feb 2024
Response from Sotetsu Fresa Inn Higashi-Shinjuku Ekimae Front on 1 Mar 2024
Thank you for staying at our hotel and for posting your review.We are very happy to hear that you were satisfied with our hotel's location, staff, and check-in procedures.We hope that you will use our hotel again when you are in the area.
8/10 Good
Brian
28 Feb 2024
Brian
Stayed 2 nights in Feb 2024
Response from Sotetsu Fresa INN Higashi Shinjuku Front clerk on 20 Mar 2024
Thank you for choosing Sotetsu Fresa Inn Higashi-Shinjuku.Thank you for taking time out of your busy schedule to write this review.Thank you very much for your high evaluation.Your high evaluation motivates us.
Easy for check in/out and have a facilities that you need (wash machine, free ice, leave luggage etc.). The area is close lawson and subway which very easy to go to the attraction place in Tokyo. All staffs very warm welcome and willing to help customers. The room is very clean and comfortable.
Disorn
Stayed 4 nights in Feb 2024
Response from Sotetsu Fresa INN higashishinjuku Front desk on 24 Feb 2024
Thank you for making a reservation at Sotetsu Fresa Inn Higashi-Shinjuku.Thank you also for taking time out of your busy schedule to write a review.We are honored to have been rated so highly by you.Thank you for the many compliments about our hotel facilities.We will continue to make every effort to please our guests.
Response from SOTETSU FURESA INN HIGASHISHINJYUKU FRONT on 22 Feb 2024
Thank you for staying at our hotel and for posting your review.We are very happy to hear that you were satisfied with your stay at our hotel.We hope that you will use our hotel again when you are in the area.
Helpful accommodating staff,
Catering / dining room excellent,
Bedrom / bathrom rather too small
Jonathan
Stayed 3 nights in Feb 2024
Response from Sotetsu Fresa INN Higashi Shinjuku Front clerk on 17 Feb 2024
Thank you for staying with us.We appreciate your favorable review.We are happy to hear your compliment about our staff.We would recommend you to try larger room type for your next visit.We are looking forward to serving you again!
Response from Sotetsu Fresa Inn Higashi-Shinjuku Front Desk on 17 Feb 2024
Thank you for staying at Sotetsu Fresa Inn Higashi Shinjuku Ekimae.At first,Im glad you to gave us the review.However,I feel sorry for you didnt stay in this hotel with comfortably.We will strive to make this hotel better.We hope your visiting here again.
Response from Sotetsu Fresa Inn Higashi-Shinjuku Front Desk on 13 Feb 2024
Thank you very much for staying at Sotetsu Fresa Inn Higashi-Shinjuku. We are very pleased to receive a high evaluation from our guests.We will continue to strive for further improvement in order to provide our guests with a more comfortable stay without resting on our location.We look forward to having you stay with us again when you come back to the neighborhood.
I think it's located near a fire station or police station, you can't fault it for that but you do get a lot of sirens. Other than that (which is out of their control), great place to stay and explore Tokyo.
Michael
Stayed 4 nights in Feb 2024
Response from Sotetsu Fresa Inn Higashi-Shinjuku Front Desk on 10 Feb 2024
Thank you very much for staying at Sotetsu Fresa Inn Higashi-Shinjuku. Thank you for your review. We are very pleased to hear your compliments about our location. We will continue to make every effort to ensure that all of our guests can spend their stay with peace of mind. We sincerely look forward to serving you again.
Very helpful Staff. The Breakfast was amazing, very fresh & prepared with love.
Theodora
Stayed 5 nights in Feb 2024
Response from Sotetsu Fresa Inn Higashishinjuku Front desk on 6 Feb 2024
Thank you so much for choosing Sotetsu Fresa INN Higashi Shinjuku Eki Mae.We are glad that you were satisfied with our hotel's location and staff. We appreciate your favorable review and thank you for sharing your experience here. We are looking forward to serving you again in the near future!
6/10 Okay
Ngin Han
6 Feb 2024
Liked: Cleanliness, staff & service
Next to subway and convenient stores. Easy to find. Big building
Ngin Han
Stayed 3 nights in Jan 2024
Response from Sotetsu Fresa Inn Higashi-Shinjuku Front Desk on 6 Feb 2024
Thank you for staying at Sotetsu Fresa Inn Higashi Shinjuku Ekimae.Thank you so much for your review.As you mentioned,this hotel located on next to metro station Higashi Shinjuku.Also,there are many shops,restaurant,convenience store nearby here.This point is compliment by many people.We will strive to make this hotel better,so I hope your visiting here again!!
8/10 Good
David
2 Feb 2024
Liked: Amenities
Really nice staff, good restaurant and good facilities
David
Stayed 12 nights in Jan 2024
Response from Sotetsu Fresa Inn Higashi-Shinjuku Ekimae Front on 3 Feb 2024
Thank you for staying at Sotetsu Fresa Inn Higashi-Shinjuku.Thank you for taking the time out of your busy schedule to post a review.We are happy to receive your high evaluation of our staff, restaurant, and facilities.We look forward to seeing you again.
8/10 Good
Aaron
Travelled with family
30 Jan 2024
Liked: Cleanliness, staff & service, amenities
Very nice hotel, rooms are clean and service is good, especially for English speakers, however the seals on the windows were gone so the emergency services were very loud(and frequent)
Aaron
Stayed 6 nights in Jan 2024
Response from Sotetsu Fresa Inn Higashi-Shinjuku Ekimae Front on 30 Jan 2024
Thank you for staying at Sotetsu Fresa Inn Higashi-Shinjuku Ekimae.Thank you for praising our hotel.I'm sorry that the siren sound bothered you.Our hotel faces a large road called Meiji Dori, so emergency vehicles may be on the road. The frequency varies depending on the day, so if you are concerned about the sound of sirens, earplugs are available at the free amenity corner, so please use them.Thank you for taking the time out of your busy schedule to post your review.
Response from Sotetsu Fresa INN Higashishinjuku Front desk on 25 Jan 2024
Thank you for using Sotetsu Fresa Inn Higashi-Shinjuku.Thank you again for taking the time out of your busy schedule to post a review.I'm glad you gave it the highest rating.Please use our hotel again when you are in the area.
Response from Sotetsu Fresa Inn Higashi-Shinjuku Front Desk on 24 Jan 2024
Thank you for your time to review. We are very happy that you gave us the highest rating. We are looking forward to serving you again.
10/10 Excellent
Dehlia
24 Jan 2024
Very nice and neat I love how close it is to the train station and the area is great
Dehlia
Stayed 7 nights in Jan 2024
Response from Sotetsu Fresa INN Higashishinjuku Front desk on 25 Jan 2024
Thank you for using Sotetsu Fresa Inn Higashi-Shinjuku Station.Thank you again for taking the time out of your busy schedule to post a review.We are honored that you gave us the highest rating.As you said, our hotel is close to the subway station, so it's very convenient.
Response from Sotetsu Fresa INN Higashishinjulku Front desk on 25 Jan 2024
Thank you for using Sotetsu Fresa Inn Higashi-Shinjuku Station.Thank you again for taking the time out of your busy schedule to post a review.We are honored that you gave us the highest rating.Please use our hotel again when you are in the area.
This was my second Year booking here! Once Again I enjoyed my stay here. The staff were extremely helpful and friendly. The hotel is very convenient since next to a Metro subway station which takes you anywhere around the city. There are so many food options in the area. The location is very vibrant and exciting. I enjoyed my whole time here. I recommend this hotel to solo travelers!
Orlando
Stayed 3 nights in Jan 2024
Response from Sotetsu Fresa Inn Higashi-Shinjuku Ekimae Front on 21 Jan 2024
Thank you for staying at Sotetsu Fresa Inn Higashi-Shinjuku Ekimae.As our customers have said, our hotel is located next to the B2 exit of Higashi-Shinjuku Station, where the Tokyo Metro Fukutoshin Line and Toei Subway Oedo Line stop.There are several eateries and Korean restaurants around the station.You can also purchase daily necessities at supermarkets and Don Quijote.All of our staff are glad that you enjoyed your stay at our hotel.Thank you very much for your wonderful review despite your busy schedule.We look forward to seeing you again.
Staff are extremely Helpful and friendly. I enjoyed the location of this hotel since it's next to a Subway station (Fukutoshin and Oedo Line) which takes you anywhere in the city of Tokyo. The location has various food options around, and it is minutes away from Kabukicho if you want to enjoy the nightlife. I had no issues had this hotel. It was my second year coming back, and I hope to return again very soon.
Orlando
Stayed 8 nights in Dec 2023
Response from Sotetsu Fresa Inn Higashi-Shinjuku Ekimae on 22 Jan 2024
Thank you for staying at Sotetsu Fresa Inn Higashi-Shinjuku Exit.All of our staff are glad to see that you enjoyed your stay.As you mentioned, our hotel is located next to Exit B2 of Higashi-Shinjuku Station, which is connected to the Tokyo Metro Fukutoshin Line and the Toei Oedo Line.There are supermarkets, restaurants, Korean town, Don Quijote, etc. nearby.Thank you for posting your review despite your busy schedule.We look forward to seeing you again.
We enjoy our time in Tokyo. The room is small but overall we had a great time.
Nancy
Stayed 8 nights in Jan 2024
Response from Sotetsu Fresa INN Higashi Shinjuku Front clerk on 20 Jan 2024
Thank you for staying with us.We appreciate your favorable review.We would recommend you to try larger room type such as Standard Twin Room for your next visit.We are looking forward to welcoming you again!
Response from sotetsu furesa inn hihashishinjyuku Front on 18 Jan 2024
Thank you very much for using Sotetsu Fresa Inn Higashi-Shinjuku. Thank you again for taking the time out of your busy schedule to post. We look forward to seeing you again if you have the opportunity.
Response from Sotetsu Fresa Inn Higashi-Shinjuku Ekimae Front on 16 Jan 2024
Thank you for choosing of Sotetsu Fresa Inn Higashi Shinjuku Ekimae.We are glad you compliment to stay in this hotel.We are looking for your arrival again.Thank you very much for your review!
Great place to stay with only a 10-15min walk from Shinjuku station. Lots of convenience stores right outside and places to eat. Room was very clean and had really nice lighting
Verified traveller
Stayed 3 nights in Jan 2024
Response from Sotetsu Fresa INN Higashishinjuku Front desk on 15 Jan 2024
Thank you for staying at Sotetsu Fresa Inn Higashi Shinjuku Station. We are glad to have a very nice review. We are looking forward to serving you again.
Response from Sotetsu Fresa INN Higashi Shinjuku Front clerk on 12 Jan 2024
Thank you for staying with us.We appreciate your favorable review.We are looking forward to seeing you again in the near future!
6/10 Okay
Arturo
Travelled with partner
9 Jan 2024
Liked: Cleanliness, staff & service
Great location but could be noisy at nights. Staff very friendly. The downside is the size of the rooms and the buffet which could use some fruit and variety.
Arturo
Stayed 4 nights in Jan 2024
Response from Sotetsu Fresa Inn Higashi Shinjuku front staff on 9 Jan 2024
Thank you for choosing at Sotetsu Fresa Inn Higashi Shinjuku Ekimae.Im glad you compliment to our hotel staff.If you use this hotel again,please the messege like "need quiet room" when you make booking.We cant garantee,but we will do the best to accommodate to your request.Thank you for your review.We are looking for your arrival again.
Good location for train stops and away from the hustle but good walking distance to the Shinjuku main area. McDonald’s was close by if you craved fast food, but also other Japanese dining options there. I would have preferred to be closer to the Shinjuku area, but sometimes it was also nice having the peace and quiet. Staff very polite and helpful.
Isuri
Response from Sotetsu Fresa Inn Higashi-Shinjuku Ekimae on 8 Jan 2024
Thank you very much for choosing Sotetsu Fresa Inn Higashi-Shinjuku Ekimae.Also, thank you for taking the time out of your busy schedule to post a review.I think it will be of great help to other people considering using the hotel by providing detailed information on what they were satisfied with about the hotel's location and various facilities.As you say, our hotel is in near the subway station, that make it easy to get to anywhere in Tokyo.We look forward to serving you again.
Response from Sotetsu Fresa Inn Higashi-Shinjuku Front Desk on 8 Jan 2024
Thank you very much for staying at Sotetsu Fresa Inn Higashi-Shinjuku. The entire staff is very pleased to receive a high evaluation from our guests.We look forward to welcoming you again when you come to the neighbourhood.
Nice location.
Lots of convenient stores around.
Only 20 minutes walking to Shinjuku!
Hsin Hui
Stayed 7 nights in Dec 2023
Response from Sotetsu Fresa Inn Higashi-Shinjuku Ekimae Front on 7 Jan 2024
Thank you for choosing Sotetsu Fresa Inn Higashi-Shinjuku Ekimae. We thank you again for taking time out of your busy schedule to write this message. If you are ever in the area again, please stay at our hotel.
10/10 Excellent
josh
1 Jan 2024
josh
Stayed 3 nights in Dec 2023
Response from Sotetsu Fresa Inn Higashi-Shinjuku Ekimae Front on 21 Jan 2024
Thank you for choosing Sotetsu Fresa Inn Higashi-Shinjuku Ekimae. We thank you again for taking time out of your busy schedule to write this message. If you are ever in the area again, please stay at our hotel.
10/10 Excellent
SUMAN DODRIL
31 Dec 2023
SUMAN DODRIL
Stayed 7 nights in Dec 2023
Response from Sotetsu Fresa INN Higashishinjuku Front desk on 1 Jan 2024
Thank you for using Sotetsu Fresa Inn Higashi-Shinjuku. I'm glad you gave it a high rating. We are looking forward to serving you again!
The staff was great, and rooms were very clean. They are very small, so make
Chris
Stayed 5 nights in Dec 2023
Response from Sotetsu Fresa INN Higashi Shinjuku Front clerk on 30 Dec 2023
Thank you for staying with us.We appreciate your favorable review.We are looking forward to serving you again!
10/10 Excellent
Francis
27 Dec 2023
Francis
Stayed 7 nights in Dec 2023
Response from Sotetsu Fresa Inn Higashi-Shinjuku Front Desk on 31 Jan 2024
Thank you very much for staying at Sotetsu Fresa Inn Higashi-Shinjuku. Thank you for your review. We will continue to make every effort to ensure that all our guests feel at ease. We sincerely look forward to welcoming you again.
6/10 Okay
Kwok Cheung Samuel
26 Dec 2023
Kwok Cheung Samuel
Stayed 5 nights in Dec 2023
Response from Sotetsu Fresa INN Higashishinjuku Front desk on 27 Dec 2023
Thank you for choosing Sotetsu Fresa Inn Higashi-Shinjuku.Thank you also for taking time out of your busy schedule to write a review.We will continue to improve our services to better satisfy our guests.
10/10 Excellent
Yinglu
26 Dec 2023
Yinglu
Stayed 4 nights in Dec 2023
Response from Sotetsu Fresa Inn Higashi-Shinjuku Front Desk on 15 Jan 2024
Thank you very much for staying at Sotetsu Fresa Inn Higashi-Shinjuku. We will continue to make every effort to ensure that all of our guests can spend their stay with peace of mind. We sincerely look forward to serving you again.