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Reviews of Turtle Inn Nikko

2.5 out of 5
Turtle Inn Nikko
2-16, Takumicho, Nikko, Tochigi-ken

Reviews

8.6

Excellent

Rating 10 - Excellent. 80 out of 184 reviews" "
Rating 8 - Good. 84 out of 184 reviews" "
Rating 6 - Okay. 15 out of 184 reviews" "
Rating 4 - Poor. 5 out of 184 reviews" "
Rating 2 - Terrible. 0 out of 184 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023

8/10 Good

Lee

Travelled with partner
Liked: Cleanliness, staff & service
Had a nice stay at turtle inn, Nice hot bath, friendly staff, Easy to get around, close to shops and bus stop, Only problem a noisy family with 2 children making lots of noise late at night and early in the morning. Would recommend this place to stay.

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable, convenient place
This is a lovely little hotel close to the main sightseeing sights of Nikko. The room was basic but clean and warm. The onsen bath was so convenient. They were really helpful by directing me to places and lending me a charger. Unfortunately though they weren’t able to provide a vegan breakfast which would involve providing soya milk instead of cow’s milk and tofu instead of egg, which should be easy in Japan. Thus should be offered if it wants to be considered as an eco hotel.
Stayed 2 nights in Nov 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
In spite of paying 15k for small room ,facilities were not up to the mark .Very bad
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a family-run onsen. It’s a small place which turned out to be good for us as the baths were private & we didn’t have to worry about the spread of COVID19 in the communal baths
Stayed 1 night in Mar 2020

10/10 Excellent

Elly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant!
We came to Nikko as part of a longer trip around Japan. It was absolutely super. The Turtle Inn was a bit difficult to find as there’s another one called Turtle Annex, but the customer service at both locations was brilliant. There’s free parking and the owner carried our bags upstairs and showed us around. There are hot spring baths that you can have private use of. We stayed in a traditional Japanese room and the futons were laid out for us when we arrived which was great. We fell asleep to the sound of running water from the river outside our room. The hotel is a little bit on the older side and you can tell it’s had a lot of use, but it was clean and I would definitely stay there again.
Stayed 1 night in Nov 2019

10/10 Excellent

Minako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real bargain! Clean, cozy, and comfortable. Tatami floors and futons, mineral spring baths.The staff all speak at least some English (the owner is fluent) and were extremely helpful. Very friendly! They recommended places to eat and helped us arrange transportation. The hotel itself is a little dated but the staff’s hospitality and its proximity to Toshogu and the Kanmangafuchi Abyss (10 minutes and 5 minutes, respectively) more than makes up for it. If, like me, you plan to spend most of your time in Nikko sightseeing and exploring, and are just looking for a clean, comfortable, affordable place to sleep and bathe, this is the inn for you.
Stayed 2 nights in Jun 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly people
Very friendly staff with good English. I left my walking poles on the bus and they collected them for me from the bus lost property that evening. Also loved the hot bath.
Stayed 2 nights in Feb 2019

10/10 Excellent

Alexandra, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. They are friendly and they helped us a lot to have a terrific experience in Nikko. The property is awesome
Stayed 1 night in Nov 2018

4/10 Poor

Unhappy!!, CA

Liked: Cleanliness, room comfort
Disliked: Staff & service
The inn is rather like a hostel than a hotel. It is by a river, and is about 10mins walk from bus stop, sights, and restaurants. It's OK if you don't have luggage, otherwise it will be quite a test. The place itself is decent and clean, just small. Our bad experience mainly came from that the owner insisted in charging us extra because we booked for "1 person" rather than "2", even though we had a double room with bath. He said it rudely that it was either pay up or get out. To subject a guest to that is an experience no hotel guests should do.
Stayed 1 night in Oct 2018

10/10 Excellent

Ethan, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hosts, very helpful and polite. The hot bath is great and relaxing after a long day of sightseeing in the cold weather of Nikko. Near to Kanmangafuchi Abyss, nice location for a short hike.
Stayed 1 night in Oct 2018

10/10 Excellent

Stan, SGP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location in walking distance to all attractions in Nikko area. Owners are helpful and obliging. Comes with 2 private baths which are always easily available for use.
Stayed 3 nights in Oct 2018

10/10 Excellent

Patt, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable like staying over at a friend's house
Very comfortable and the owners were very friendly and willing to help at everything. Good facilities imcluded ofuro (Japanese bath), yugata, bathing utensils and everything else, you can almost stay without any belongings. Comfortable bedroom with a table and chairs in japanese style. The utmost impressive thing was when me & my friend were running to catch the bus and about to miss the last train, the owner showed up with his car driving to find us and offered to drive us to the station for free. We were very happy staying and totally recommend for anyone who is going to Nikko. Best hostel ever, we will surely go back there again!
Stayed 1 night in Oct 2018

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a walk distance from a bus station and has great views and temples just 10 minutes walk from it. The hotel staff was extremely nice and warm and showed me the facilities personaly. The room was a tradition Japanese looking and answered all my expectations. Overall great experience.
Stayed 1 night in Sep 2018

8/10 Good

Sue, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice inn with good location and facilities
The inn is very close to the temples and shrines. The facilities are also very good, with a private hot spring bath provided. The place is very clean as well. The owners are also very nice and helpful, provided a map and detailed instructions on how to travel around along with nearby eating places. Toiletries are also provided! One thing would be that the room does not have a curtain and given that the sun rises quite early in Japan, this could provide sleeping difficulties especially if you do not wake up early. Overall a very great stay and I might go back again if I'm back in Nikko :)
Stayed 2 nights in Jun 2018

10/10 Excellent

Florian, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hostel with beautiful surroundings
Very nice hostel with Japanese style rooms and baths. Very helpful and friendly staff. Perfect place to visit all the beautiful sites and temples of Nikko. 20-30 min walk from station but close to a few bus stops.
Stayed 1 night in Jan 2018

8/10 Good

cathy, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to main sites
The hostess was a charming lady who welcomed you and gave advice on how to get to main sites. Comfortable walking Ito Nikko Main Street where there was main local restaurants and craft shops.
Stayed 1 night in Nov 2017

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Nikko
It was more than what I expected, it was really very pleasant. The room, toilet, bath were clean. And the best part is that it's close to the "abyss" or River and the shrines.
Stayed 2 nights in Aug 2017

10/10 Excellent

Nam Khim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy guest house with free onsen!
Turtle Inn is a nice cozy hotel right by the river in the middle of a quiet neighbourhood. It is a very convenient base to explore the temples in Nikko. It is just a short walk from the Sogokaikanmae bus stop (bus stop #8, immediately after the red Shinkyo bridge). There are two 24-hour convenience stores nearby so it's easy to get is necessary. The best part of the stay is that the hotel has 2 traditional style onsen baths. So your style practically comes with free private onsen! (Though you may have to wait for your turn if there are many guests). I really enjoyed the stay here.
Stayed 2 nights in Jul 2017

10/10 Excellent

Lee, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Budget Inn with Good Location
Staff was very friendly and helpful. English was excellent. Provided suggestions of things to see, where to get dinner, and directions to nearby trails. Room was clean, quiet, and AC worked properly. I had a lovely view of the mountains and could hear the river. The window had a screen, so I could open it without worrying about mosquitoes. I had a room with a sink, but without its own bathroom. Bathroom down the hall was very clean. Shower facilities downstairs were excellent. Soap, shampoo, and conditioner were provided. Razors are available for free at the desk. I did not try the hot spring tub, but it looked very luxurious. A yukata and slippers were provided for going between the bathroom/shower and the room. I recommend getting the optional breakfast. It is much better than what you will get at a convenience store up the road, and nothing else nearby is open that early.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to explore Nikko. The staff is very helpful in proving a guide to the local area as well as recommending restaurants, hikes, and temples. The breakfast was also very welcome and worth the extra cost.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location as walking distance to shrines
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8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, great bath
Enjoyed the peaceful location by the river. From a short walking distance from main temples and shrines of Nikko. Also, great hot spring bath at the inn.

10/10 Excellent

Lindsey , Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint, cozy bed and breakfast
Turtle Inn is not a hotel or a resort onsen, it's a Japanese bed and breakfast/ minshuku. That being said, it is a lovely bed and breakfast. Very homey atmosphere but very clean. Friendly and helpful staff who will even cook you a homemade breakfast for only 1000 yen (very worth it as there aren't many places in the area open for breakfast.) The inn has a couple of public baths that you can use as a private use bath if you choose, which are also very clean. Turtle inn is within easy walking of several Nikko attractions, places for lunch and dinner, and bus stops that will get you the farther away places such as Chuzenji lake (45 min away). Highly recommend, would stay here again if we go back. Thank you Turtle Inn!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated and welcoming staff
Has a traditional japanese bath that you can use privately. Welcoming and helpful staff.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, room was a bit off the beaten path but great hospitality. Owners spoke English which was a plus. Short walk from shrines and sights.

8/10 Good

Sharon K L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homey and quiet
The manager is really friendly and the property is charming feels like a home

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for sightseeing
Very close to sights

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Melina

Overall comfortable stay and friendly staff. The bath was a definite plus and a relaxing addition. The setting is very peaceful and the location is very convenient for sight seeing.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place that is value for money
May be difficult to find initially. After alighting at Sogo Kaikan-mae bus stop, just follow the river and it will lead you to the Inn. I tried using Google and it leads me to up and down the roads, which can be a struggle with heavy luggage. Good location, within walking distance to the tourist spots. I appreciate it being away from the town area so that I can enjoy the river sounds and the beauty of nature surrounding the Inn. I needed help to book an overnight bus and the website is only in Japanese. Mr Kinya put down his reading and tried to help me. The website is not easy to navigate and he managed to do it in the end. He even brought out his printer from the store so that he can print the reservation for me. He has never once display any frustration or wanting to give up. I felt so grateful for his help, without which I would have a harder time to continue with my travelling. If it is only about location/facilities, I guess anyone anywhere can replicate it. But when it comes personal service, it is hard to reproduce the dedication and warm service of Turtle Inn Nikko. :)

10/10 Excellent

Mark, Timperley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay in Nikko
Really nice Guest House with a very special bath supplied by a natural spring. Situated in a suburb but within walking distance of the main attractions of Nikko.

8/10 Good

Miruku, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small Cosy inn
The room was small but it was good enough for us. We just needed a place to have a good rest at night. The shared bathrooms and toilets are clean. The staff is really friendly too as she gave us a brief introduction on the places and eateries around the inn. Finally, a big thank you to the staff who allowed my spouse to rest in the room for awhile beyond the standard checkout time as he was sick.

8/10 Good

Sara, Boston, MA

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Small hotel close to major sites
Turtle inn has a friendly and helpful staff, great breakfast (well worth the extra 1000 yen), and great location. We liked staying in a Japanese style room, the minimal furniture was relaxing, as was the sound of the river at night. A minor complaint: the tatami mats were on the old side & a little stale-smelling. A major complaint: the Japanese baths (no bathrooms in Jaoanese rooms) were not up to Jaoanese standards of cleanliness. Maybe because most visitors were not Japanese - but the baths (I sen) were too dirty at night for us to use, & that was unfortunate at the end of a hot day. But the price ($100/night) was amazingly low.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nikko Hotel
Small inn in Nikko Japan. In wonderful location near to the main shrines rather than the train station. Easy trip from station by bus (7 stops on the bus carrying on to the onsen in the park). Friendly and helpful staff with some English. Decent sized room with small bathroom (in our case). Room provided with cord with 4 outlets, good for charging electronic devices. Unfortunately, bed was old and not very comfy - could feel the lumps and springs in it. Most restaurants nearby close early, so it was a good walk into town to find some open later (and even then selection not huge). But nice to be there in evening, with atmospheric walks along river, or up to temple/shrine precincts.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in quiet residential area
Very friendly and helpful staff. Clean room. Hotel close to historic attractions.

8/10 Good

David, Los Angeles

Liked: Cleanliness, property conditions & facilities
Reasonably priced little hotel
This little hotel was not easy to find, even with Google Map and direction. It is situated way off from the main road and tugged away on an obscured road. Had to ask several times to get there. But it was convenient because bus stops are close by.

8/10 Good

Sonia, Osoyoos, B.C., Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A COMFORTABLE, CONVENIENT HOME AWAY FROM HOME
We were very happy with our stay at Turtle Inn. A welcoming atmosphere, convenient location, and a and peaceful setting. The hosts were extremely helpful and accomodating. Thank you for making our travels memorable!
Lush Nikko

8/10 Good

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Close to the river
Very nice staff. Japanese communal baths. But outdated / tired breakfast room and deco. a bit far from Nikko center but quiet. Overall good and relatively cheap.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located ryokan just out of centre of town
Nice inn, close to shrine entrance with very friendly, helpful staff

10/10 Excellent

Bryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite hotel of our entire trip
Staff were brilliant, we arrived several hours before check in time, intending to leave our bags in the lobby. The helpful lady at the desk gave us a map of Nikko, and was marking local attractions and nearby restaurants on it, telling us opening and closing times, details of buses back to the station. By the time she was done, they'd quickly cleaned out our room and let us in early. The Turtle Inn was slightly old fashioned, but cosy, comfortable, clean and great value. It's only a small place, the rooms were named after months so I'm guessing there are twelve. I saw criticism of the WiFi in previous reviews, but it was fine on the ground floor. The best thing about it were the two hot baths. They were shared between 'all' the hotel guests (ie, one between six?), but unlike other Japanese onsen we'd been to, you could mark them as occupied and they weren't gender segregated, so you can share a nice bath with your other half and without strangers. Effectively you're getting a private bath for a fraction of the cost you'd pay in a big hotel! Be aware that Nikko is a small place and restaurants seem to close early, there are only a couple up at this end of town.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!!
This inn is an amazing place! Very cheap compared to the other places in the area. The location is close to bus routes and right near a river and many amazing sights. Secluded area, so it is very quiet, but there are some good places nearby to eat and the lovely staff are all too happy to direct you to them. A very well set out place and so many interesting things to look at inside. Comfortable room with good facilities. Delicious breakfast made by the staff. Cannot find fault.

10/10 Excellent

Francine, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good value, great people.

10/10 Excellent

Fredio, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What is a wonderful time special with Winter event
I was staying there from 13-15 Feb 2016

8/10 Good

Kriangkrai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good for me. I will choose this hotel for next time to visit NIKKO.

8/10 Good

Cameron, Oregon

Liked: Staff & service, property conditions & facilities, room comfort
Tidy Turtle
Small cozy hotel. Mistakenly got a room with two beds but it was still a nice little place. Private onsen was the best part. Great location when seeing the sites. Not a lot of food options close if you're going in the off season.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service
Comfortable and quaint little hotel
The hotel is in an excellent location for exploring Nikko and is excellently priced. The Western-style rooms were decent w 2 twin beds. The breakfast served at the hotel was tasty. My favorite part about the hotel was the onsens (bath-houses) located down the hall from the room. The onsen is open nearly at all hours and is like having a private hot-tub/sauna. That is the shower area for those who book a room without a private bathroom.