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Reviews of Nikko Park Lodge Mountainside

2 out of 5
Nikko Park Lodge Mountainside
2828-5 Tokorono, Nikko, Tochigi-ken

Reviews

8.0

Very good

Rating 10 - Excellent. 43 out of 116 reviews" "
Rating 8 - Good. 42 out of 116 reviews" "
Rating 6 - Okay. 22 out of 116 reviews" "
Rating 4 - Poor. 4 out of 116 reviews" "
Rating 2 - Terrible. 5 out of 116 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Stayed 3 nights in Mar 2024

10/10 Excellent

Jace

Stayed 1 night in Apr 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Shuai

The smell
The dorm smells like old people. I m glad i only stayed for one night instead of two which was my original plan.
Stayed 1 night in Aug 2021
Response from Suzuki/Manager on 19 Sept 2021
Were very sorry, an apologyfor the missed of our room cleaner,we will make sure this will not happen thank you for kind consideration keep safe!

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ideal for staying in the nature
Stayed 1 night in May 2021
Response from Suzuki/Manager on 11 May 2021
Thank you so much for perfect rating also for staying with us keep safe.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
WiFi didnt work well. hot water wasnt available. it was poor handled and ill never use this hotel again in the future.
Stayed 1 night in Dec 2019
Response from Suzuki on 8 Dec 2019
Were very sorry, our wifi is stable and sometimes due to windy is not stable, again were very sorry. Hoping for kind consideration.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Nov 2019
Response from Best Regards on 5 Nov 2019
Thank you so much for staying with us, hope you enjoy Nikko!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the meals were great & located close to some hot springs
Stayed 1 night in Sep 2019
Response from Suzuki/Manager on 30 Sept 2019
Thank you so much for perfect rating, enjoy the rest of your journey thank you again.

4/10 Poor

L., Taito, JP

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were giant Japanese carpenter ants everywhere in the dining area, crawling around the sugar bowl, running up and down the carafe of maple syrup, it was insane. I’ve never seen ants that big, dozens of them. The only shower is a public bath that looked like it had never been cleaned. I took a shower in the morning and there was bath water in the bath with an iridescent film and dead bugs floating on it (perhaps a result of people staying who don’t know Japanese bath ettiequte? Or perhaps the bath water hadn’t been changed nor the bath cleaned in ages). Fortunately the door did lock so I was able to have a quick private shower, but I noticed that there was a large amount of mold flecks all over the wooden ceiling. The towel provided was just a wash cloth. The bed, however was clean and very comfortable and the curtains did a good job of shutting out the light. I was lucky to be the only one staying in the dormitory but I imagine it would have felt private even if I wasn’t. Loud music was played in the common area until around 10pm, and it seemed to be a sixty minute playlist on repeat, I heard the same songs a few times. The staff was very polite and attentive, they were the primary good feature of this lodging. The breakfast served was delicious despite the ants. I left a back up battery in the dorms and tried to reach the hotel 3 ways (Facebook, their website, and by phone from my next hotel) and was unable to get a response so I’ve written it off as lost for good.
Stayed 1 night in Apr 2019
Response from Suzuki on 2 Jun 2019
Were very sorry for what happen, sorry too for late response. We will do our best to make it better thank you.

10/10 Excellent

Nekokinta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are nice and give us free ride to Tobu station
Stayed 1 night in Oct 2018

10/10 Excellent

Ricky, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet hotel. Very friendly and accommodating staff. They provided a shuttle service from their other location, which is next to the train station they even gave us a hitch to the reason station even though we decided to walk. There English was good, as well. The room was a good size and the bed was huge and comfortable. Very homely atmosphere. We would definitely stay here again.
Stayed 1 night in Apr 2018

6/10 Okay

Nick, London, UK

Liked: Cleanliness
Disliked: Staff & service
Cheap place to stay in an expensive area
The place was decent enough for staying in, but felt very much like an American overload hostel. I'm aware that it was also a hostel, as well as a lodge, but it felt a little off to me. The hosts seemed nice enough, but didn't really seem to interested in our business. I noticed some other travellers arrived "too late" to order dinner, and so could not be served at 7pm when they arrived about 30 minutes after the 5pm deadline. Crazy in my opinion, to not accept money for a very basic and not that great meal! Room was a little small and a bit old and rundown for my taste, but you get what you pay for up a mountain I guess. Overall, the place could be alright for your stay, but it definitely wasn't for me.
Stayed 1 night in Oct 2017

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy guesthouse with friendly staff
This is a small, cosy place, slightly out of the centre of Nikko town (20-25 mins walk from Nikko station). Really friendly staff, would recommend as a comfortable base for exploring Nikko!
Stayed 2 nights in Aug 2017

8/10 Good

Randal

Liked: Cleanliness, staff & service, property conditions & facilities
A little out of town but the cheapest option
This is a hostel so brace for a lot of people and little space and noise, especially in the dorm. There is only 1 bathroom for an entire floor and it is small. If you can afford a private room, always go that option. I was on the bottom and felt the bed move as the person above me breathed. The duvet and bed are comfy, for a hostel. For a hostel, however it is nice and cozy and the owners are very nice and try to accommodate. The meal options are quite good and home cooked.

6/10 Okay

USA, Hawaii

Liked: Staff & service
Disliked: Property conditions & facilities
affordable, but old and dirty
Staff was friendly and helpful, however room only had 1 big towel for 2 people, had dust all over, and you can hear neighbor room noises all the time. Breakfast was tasty and cheap! Located in the middle of nowhere.

8/10 Good

Chapina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming
Welcoming and helpful host, Ken, and his dog, too. Room was fairly big and well equipped.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Nice family run hostel
The best part about this place is the staff. They are friendly and accommodating. Everyone speaks English. They offered to hold our bags before and after check in. They gave us a ride to and from the station. They gave excellent advice on the sights around Nikko, walking paths and directions with maps. The breakfast was good and the location was quiet. The hard beds were not great.

10/10 Excellent

Bradley, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Hosts were incredibly friendly and helpful. Nice, homely lodge with fireplace, adorable dog, comfortable dining area. Bedroom was comfortable, and a decent size. WiFi worked well. Location was very scenic and peaceful, but I would not recommend walking from the station as we did. It is possible, but far more hilly than Google Maps would have you believe. Hosts gave us a lift back to the station without us even asking. We were very happy with our stay.

10/10 Excellent

Belinda, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet place
Proprietor very helpful, vertical personable.

8/10 Good

Anita

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Jonathan, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy, once we warmed up the room
Great little place, with very hospitable and friendly hosts. Not a far walk from the center.

6/10 Okay

Eric, Toronto, Ontario

Just ok for one night
Our room had a strong mold smell, almost unbearable. Very noisy due to poor insulation. Staff was friendly overall. The hotel is in a remote location but a staff member was friendly enough to give us a lift to the fall and took us downtown later on. Breakfast was plentiful and good. We wouldn't stay there again due to the smelly room and the noise. We had to figure out by ourselves how to turn the heating system and the TV (no instructions in English). Beds were just ok.

8/10 Good

Jennifer, Sydney

Liked: Cleanliness, staff & service, room comfort
Rustic charm
Nikko Park Lodge Mountainside is very different from most other Japanese places we stayed in (usual hotels and Ryokans). It's more like an English B&B insofar as there's a communal lounge with cosy fireplace and the decorations and furnishing are more European Op shop in look.The service however was excellent and the location beautiful and quiet. The owners transported our bags from and back to the town which helped as the lodge is about a 20 minute walk from the station. The breakfasts were cheap and plentiful and the rooms quiet and cosy with TV that had English speaking channels. Walking to the main shrines was easy and picturesque. More shabby than chic but a very good option for not much money.

10/10 Excellent

Andrew, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent choice.
Hotel staff was very friendly, hotel was tidy and clean, very comfortable, and had a bit of a rustic feel to it, without being old and grimy. The bunks are very large, I'm 6'1", and there was no length issues in the dorm, lots of very comfortable blankets, and a reasonably large common and dining area. The hotel is a little bit tricky to find, though they also own the hotel closer to the train station, and a shuttle sometimes runs from there. The location is very quiet and peaceful, and I would definitely stay here again if I were ever back in Nikko. The only downside to me is the washrooms weren't great, but they weren't bad, either.

8/10 Good

Marc

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

URSZULA, Seinäjoki

Disliked: Property conditions & facilities, room comfort
Good, but common dormitory rather noisy
I stayed in the hostel for 2 nights in a shared dormitory. It was October. First night I could enjoy the dormitory all for myself, however, the noise coming out from the reception was disturbing. The staff rooms were located in another building cutting the dormitory so I struggled with cold air and noise quite a lot. The staff was one the other hand very friendly and it was nice to get a free ride to the train station. If someone is going there, I recommend to book a private room.

10/10 Excellent

Kayla, Virginia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
The Nikko Park Lodge was very nice! The owners spoke fluent English and because I was by myself for this trip, I was really grateful for that! They were very kind to me and the teriyaki chicken that I ate there was really delicious! I really enjoyed my stay at the Nikko Park Lodge!

8/10 Good

Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing
I was pleasantly surprised by this place. I went for the location and enjoyed the company of the warm staff and chit-chatting with other guest. The location is near some trails, so it is very beautiful. It reminds me of a log cabin in the woods and I did nothing but relax during my stay. It is near two onsens as well, so further relaxation ensued. And an added plus, the staff speaks english very well. Give them a try and enjoy yourself.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
European flair
As the buidling is located on the hillside, finding the hotel can be a bit tricky, especially at night. But we were fully rewarded as we entered the comfy lounge area with its open fireplace. Food was a great - a sophisticated blend of Japanese and Western cuisine. Rooms are well within Japanese standards, meaning that for a European perception they appear a bit tiny. The owner was very helpful in giving us a lift back to the station where we could store our luggage at his sister hotel. All in all a great retreat of European flair.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Keith, Canada

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Nikko
It was a nice place. They offer dinner and breakfast which is good as most stores in Nikko have short hours.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homey
More of a homey style BnB. With it's quaint bed spread, and out-dated styling. The staff were friendly and helpful and the value for money was great. We paid about $10 for a taxi from the station, but without luggage it was an easy enough walk to/from town. On our day of departure we got a free shuttle to town and left our luggage at the Park Lodge opposite the station (also for free).

6/10 Okay

Conny, Toronto

Disliked: Cleanliness, property conditions & facilities, room comfort
not impressed
Since we arrived after 5 PM we had to walk to the lodge (~25 min). The lodge is a bit run down, compared to the hotels we had booked before. The owner was friendly and spoke well English, though. The owner drove us to town the next day and we could store our luggage at the hotel close to the trainstation free of charge.

10/10 Excellent

Darcie, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hosts, friendly space
Super friendly clean inn in a great city. As women travelers, we felt b welcomed by the extremely knowledgable couple that own the place. They speak great English and give great advice. They had great vegan and meat food. We found the simple rooms clean and adequate. There's a great hot spring up the road. You can take the shuttle from their other lodge across from the trail station? Nice open lobby to hang out in. Recommended!

10/10 Excellent

Kazumi

Liked: Staff & service

8/10 Good

Takahiro

アットホームな感じの宿でした♪♪
Stayed 1 night in Nov 2023

8/10 Good

YanRu

Stayed 1 night in Nov 2023
Response from Suzuki/Manager on 16 Nov 2023
Thank you for staying with us

10/10 Excellent

シンイチ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン時チェックアウト時さらに食事等丁寧な対応をしていただきました。 またお世話になりたいと思いました。
Stayed 1 night in Nov 2023
Response from Suzuki/Manager on 16 Nov 2023
Thank you so much for staying with us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Suzuki/Manager on 4 Nov 2023
Thank you for staying with us

2/10 Terrible

Ryuuichi

Stayed 1 night in Aug 2023

8/10 Good

Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lodge med personlighed og charme
Hyggeligt sted med en meget hjemlig atmosfære. Vi fik tilbudt køremulighed til byen og check-in meget tidligt.
Stayed 2 nights in Jul 2023
Response from Suzuki/Manager on 19 Jul 2023
Were going to change it , very sorry for that also thank you for staying with us.

10/10 Excellent

たけお

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Suzuki/Manager on 19 Jul 2023
Yhank you for staying with us

8/10 Good

seiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
海外の方向けのロッジだったのね
ちょっと古そうな建物ですが中はきちんと清掃されていて居心地は良かったです 宿泊にあまりお金をかけたくなかったので ここを選びましたが室内の注意事項等が英語表記で 海外からのお客がメインのところだと後で気づきました。素泊まりの私にはちょうど良かったです
Stayed 1 night in Mar 2023

10/10 Excellent

Dawnita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

4/10 Poor

Heikki

Disliked: Property conditions & facilities
Majoitus oli pettymys. Henkilökunta osasi erinomaisesti englantia, mutta palvelusta jäi silti kovin epämääräinen kuva. Huone oli pintapuolisesti siisti mutta tunkkainen, vessanpönttö vuotava ja lorisi jatkuvasti. Aamiainen oli todella huono. Osa ruokalajeista (pekoni, makkarat) olivat jääkaappikylmiä, näiden vierellä oli syömäkelvotonta makaronisalaattia, huoneenlämpöinen riisipallo ja pieni munakas. Aamiaisessa ei ollut mitään japanilaista muistuttavaakaan En pääsääntöisesti kritisoi ravintoloissakaan ruokaa mutta tämä oli täysin ala-arvoinen suoritus.
Stayed 1 night in Oct 2022

8/10 Good

Kimiko

Liked: Cleanliness, staff & service
駅からちょっと歩くけれど、自然の中にあり清々しい空気感があります。 また、８人部屋でしたが他に泊り客もいなかったので独り占めして使わせて頂きました。 近くに源泉掛け流しの温泉があるのもお薦めのポイントです！ また、日光に来た際は利用させていただきたいと思います。
Stayed 1 night in Sep 2022
Response from Suzuki/Manager on 11 Oct 2022
Thank you for stayign with us, looking forward seeing you again in Autumn leaves season thank you again.

10/10 Excellent

Koto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で広く、とても利用しやすかった。
Stayed 1 night in Sep 2022
Response from オオタキ on 7 Sept 2022
ご宿泊ありがとうございました。また日光にお越しになる機会がございましたらご縁があればまた宜しくお願い致します。日光パークロッジ マウンテンサイド

10/10 Excellent

SHUJI

Travelled with family and small children
施設は少し古い印象でしたが、フロントはじめスタッフの方に気持ちよく接客くださり、素晴らしい宿泊となりました。ありがとうございました。
Stayed 2 nights in Aug 2022
Response from オオタキ on 2 Sept 2022
ご宿泊ありがとうございました。お褒めのお言葉もありがとうございます。また日光にお越しになる際に機会がありましたらよろしくお願いします。日光パークロッジ マウンテンサイド

10/10 Excellent

まさとし

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
忘れ物をしたのですが、素早く対応頂けました
Stayed 2 nights in Aug 2022
Response from オオタキ on 2 Sept 2022
ご宿泊ありがとうございました。お荷物お手元に届いたようで安心ですまた日光に来られる機会がございましたら宜しくお願い致します。日光パークロッジ マウンテンサイド