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Reviews of LiVEMAX RESORT Kinugawa

2.5 out of 5
LiVEMAX RESORT Kinugawa
2 Ohara Kinugawa Onsen, Nikko, Tochigi-ken

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 72 reviews" "
Rating 8 - Good. 29 out of 72 reviews" "
Rating 6 - Okay. 18 out of 72 reviews" "
Rating 4 - Poor. 4 out of 72 reviews" "
Rating 2 - Terrible. 3 out of 72 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leano

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The surrounding area is beautiful. The staff were friendly and helpful. The rate included breakfast which was nice. However, this is an all-smoking room hotel - contrary to what it’s listed as. There was no noticeable odor in the room, but might not be the same for all. And they’re having trouble with the hot spring source so there’s no onsen water to the room balcony baths (my main reason for booking), and their regular hot spring will be sometimes closed. That was the most disappointing part.
Stayed 1 night in Mar 2020

6/10 Okay

AKIRA

Liked: Room comfort
normal
Nice hotel with free parking.
Stayed 1 night in Feb 2020

8/10 Good

Rodney, singaporw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you wish to get away from noisy crowd and spend quality time with your loved ones. I would not expect a good view, but the outdoor bath attached to the room is simple and private. Spread of food is average.
Stayed 1 night in Jun 2018

10/10 Excellent

Indra, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with private onsen
Based on previous reviews by another guests, we already prepared for worst condition. Fortunately, we found the opposite. We enjoyed our stay in this hotel. They provide comfortable and cleanliness for room. The staff can pick up and drop off guest from and to nearest station (Kosagoe sta. We stay in this hotel during heavy snow, so private onsen was very great at that time.
Stayed 1 night in Dec 2017

8/10 Good

Akiyo

Liked: Staff & service, room comfort
Pretty good
Friendly staff. The room was not in an A plus condition. The floor was cheaply made and the blinds cannot close all the way through so the sun woke me up, although it's still nice. I love how our room has a private onsen. Over all it's reasonable.
Stayed 1 night in Aug 2017

8/10 Good

Dan

Liked: Staff & service
Disliked: Cleanliness
Nice quiet resort
Plenty of insects all over the hotel as it was in a forested area. Nothing much to see within walking distance. Outdoor onsen was full of insects, i did not manage to go, bath area was small too. Room was comfortable and attached bathtub at the balcony was extremely good.

6/10 Okay

Verified traveller

It was OK.
The best part was the private onsen on the balcony, which was very enjoyable. The public onsen was large, but didn't seem super-clean or totally finished off. The meal spread was plentiful, although not universally delicious. The bathroom was tiny but the bed very comfortable. Also, I originally booked as a single person but a couple of days before my friend decided to join me. If I'd booked the double originally it would have been only a small amount extra but they ended up charging my friend almost the same amount as I paid, even though we shared the original room I booked.

6/10 Okay

おおの

Stayed 1 night in Mar 2024

6/10 Okay

よしか

Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

yenyu

Stayed 1 night in Dec 2023

8/10 Good

Rui

Travelled with partner
Liked: Staff & service, property conditions & facilities
客室露天風呂がよかった
Stayed 1 night in Oct 2023

2/10 Terrible

Kengo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
部屋の掃除が行き届いておらず、ベッドの下にゴミが落ちていた。 部屋の露天風呂では、上の階からたまに滝のように水が降ってくる。 居心地が悪く、少し滞在しましたがチェックアウトしました。 写真を見て凄く楽しみにしていたんですが、とても残念でした。
Stayed 1 night in Oct 2023

8/10 Good

SAKI

Stayed 1 night in Aug 2023

8/10 Good

KAZUKI

Stayed 1 night in Jul 2023

6/10 Okay

YAN PING

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Suzuki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に満足出来る接客でした。 この値段で客室露天風呂があるのも評価出来ます。満足の行く旅行でした

4/10 Poor

rika

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
ご飯は冷凍食品が多く、普段食べてないので、びっくりしました。 施設は古いものを各所だけ綺麗にした感じがすごくて、お風呂はガックリします。 掃除が行き届いてなくて、不衛生に思うところが多いですね。
Stayed 1 night in Oct 2022

10/10 Excellent

Tamura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋はキレイで快適に過ごせました。また利用したいと思います。
Stayed 1 night in Oct 2022

8/10 Good

ゆきこ

Travelled with family
Liked: Cleanliness, staff & service, amenities
ホテルからの眺めが良かったので、駐車場やレストランの窓から見える辺りなど草刈りをしていただけたらさらに最高でした。星空を見ながらの客室露天風呂がとても気持ち良かったです。スタッフさんにも気持ちの良い対応をしていただきました。
Stayed 1 night in Jun 2022

8/10 Good

FUTOSHI

Stayed 1 night in Jun 2022

6/10 Okay

KAZUNORI

Travelled with family
Disliked: Property conditions & facilities, room comfort
冬は残念な部屋付き露天風呂
せっかくの露天風呂付の部屋でしたが、外があまりにも寒すぎて大浴場に入りました。 夏の鬼怒川だったら最高のロケーションで、露天風呂も堪能できたかも 部屋は快適でした
Stayed 1 night in Jan 2022

6/10 Okay

Naoya

Stayed 1 night in Dec 2021

8/10 Good

Shuto

Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

JURABEK

Travelled with family
Disliked: Cleanliness, room comfort
家族と泊まるに合わない。
部屋の中の蛇口などは壊れている。露天風呂はメンテナンス中というのは事前に聞いていない。スタッフのサービス、おもてなしゼロ。
Stayed 2 nights in Aug 2021

6/10 Okay

Joji

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
全体的に古いし、駅から遠いし、周り何もないので車で行った方がいいです。
Stayed 1 night in Mar 2020

6/10 Okay

KAZUKI

Travelled with family
Liked: Room comfort
まあまあでした
テレビがBS放送が入らず、残念 素泊まりでしたが、部屋はよかったです。 大浴場はイマイチ。設備が古い。 部屋についているお風呂がいいです。
Stayed 1 night in Sep 2020

10/10 Excellent

AKI

Travelled with group
Liked: Property conditions & facilities, room comfort
ここのホテルだけじゃない
あんまり口コミがよくなかったので不安でしたが、むしろいい旅になりました。 ここのホテルだけでなく、鬼怒川自体、虫がたくさんいるので、夜の露天風呂は虫との戦いでした。
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
宿泊施設の方は感じの良い人達でした。利用目的としては、ビジネスホテル感覚で捉えた方が良いと思います。温泉街の雰囲気は、殆ど感じられない立地でした。
Stayed 1 night in Jun 2020

8/10 Good

ぐり, 栃木県

Travelled with family and small children
Liked: Staff & service, amenities
部屋に露天風呂がついているのはいい！季節的に雲の巣や多少の虫は気になる。アメニティは最高にいい！エアコンは睡眠時，位置の関係でベッドを直撃するので調整をしても暑かったり寒かったり!
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
2泊して夕食が同じだったのにガッカリでした。
Stayed 2 nights in May 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋の露天風呂が最高‼️
何と言っても部屋についている露天風呂が最高でした。 スタッフの対応もよくとても快適に過ごせました。
Stayed 1 night in Apr 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Staff & service
露天風呂最高
外装とロビー、食事などやや満足できない部分はあったが、部屋はとても最高でした。 夕飯の予約をしないことをお勧めします。 　近くに高級洋食レストランガスト1000号店があるのでそちらでのお食事を強くお勧めします。 今どきのタブレットでの注文式となっており、メニューも見やすく、店員を呼ばずに注文できます。クーポン番号0062を押すとドリンクバーが99円で頼むことができ、とても種類が多く、世界一美味しい飲み物が揃っています。 私たちはハンバーグやチキンを頼みましたが、全て国産和牛が使われているようです(嘘) とても美味しくたべられました。鬼怒川温泉ならではの味が楽しみます。ぜひ次回も鬼怒川温泉高級洋食レストランガスト1000号店に赴きたいです。 サービス、外装内装、味全て満点でした。
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
客室露天風呂が最高に気持ちよかったが、古いのかところどころ汚れている部分があった。ゲームなど懐かしいものがあり、テンションがあがった
Stayed 1 night in Mar 2020

8/10 Good

misato

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
部屋の露天風呂が最高！
部屋の露天風呂が広く、露天風呂からの景色も良かったです。 しかし、大浴場の露天風呂が使用不可(温泉の量が不安定だった為)で残念でした。 また、部屋が少し臭かったです。
Stayed 1 night in Mar 2020

10/10 Excellent

Gábor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家族と一緒に楽しかった
家族と一緒に一泊旅行して、綺麗なところに温泉と自然を楽しみました。おんせは少し小さいですが、良かったです。露天風呂から良い景色が見えます。お部屋の中に、バルコニーにプライベートの小さい温泉も付いています。
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
洗面台のところに髪の毛が落ちていてそれだけが少し残念でしたが、お部屋は広くて露天風呂もついていて快適でした。9ヶ月の子どももいましたが過ごしやすかったです。このお値段で泊まれるならまた泊まりたいなと思いました。
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no transportation from rail station to hotel, also we book two room in same booking, from photo, there should be one massage chair in room but there is no massage chair in my room but other room have
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
抵住之選。全部房都有私人風呂，私人度高。而且放水速度快，不用等太耐。同埋在露台，冬天時，唔會太焗。床是洋式的，唔係日式榻榻米，十分舒服。職員友善。餐食方面是自助餐形式，個人覺得一般。同埋酒店一入去就要脫鞋，鎖鞋櫃，要自備100yen硬幣。
Stayed 1 night in Dec 2019

8/10 Good

Yiu Cho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

yura

Travelled with group
Liked: Room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2019