Ratings based on 47 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveller

バイキングのお食事が盛りだくさん

Posted 11-Nov-2015 on Hotels
バイキング料理の種類が盛りだくさんで、好き嫌いの多い子供でも沢山頂けました。
Comment from Hotel Management
18-Nov-2015 by yoshinari, Hotel Management
このたびは鬼怒川温泉ホテルにご宿泊いただきありがとうございました。 ブッフェ(バイキング)でのお食事楽しんでいただけたようですね。好きな料理を選べるので、お子様もいろいろな料理を楽しんでいただけたのではないでしょうか。 またのご来館をお待ちしております、ありがとうございました。
4 out of 5
Recommended
for Everyone
by A verified traveller from o

快適な温泉旅館

Posted 08-Nov-2015
コストパフォーマンス最高です。但し、部屋の備付けエアコンの吹き出し口がカビで汚れていたのが残念。それが無ければ、完璧でした。
Comment from Hotel Management
18-Nov-2015 by n.yoshinari, Hotel Management
このたびは鬼怒川温泉ホテルにご宿泊いただきありがとうございました。 お部屋の清掃で不備が合ったようで申し訳ございませんでした。二度とこのような事の無いよう努めてまいります。 またのご来館をお待ちしております、ありがとうございました。
4 out of 5
Recommended
for Getaway With Friends
by HSIN TZU from 台灣

不錯的選擇

Posted 07-Nov-2015 on Hotels
地理位置佳,位於溫泉接泊巴士第二站,很方便。 餐點選擇性高,可選buffet或會席料理。 客服很有禮貌,還有來自台灣的工作人員,讓我們備感親切!
Comment from Hotel Management
02-Dec-2015 by yoshinari, Hotel Management
感谢利用了鬼怒川温泉饭店。 能得到大家的满足,很荣幸。我们会继续努力提高服务质量。 希望您有机会再次光临我们饭店,利用我们饭店。谢谢。
5 out of 5
Recommended
for Business Travellers
by Taechul from 서울

온천호텔의 편안함

Posted 02-Nov-2015 on Hotels
잠자리까지 챙겨주는 세심함이 마음에 들었습니다.
Comment from Hotel Management
14-Nov-2015 by yoshinari, Hotel Management
Thank you very much for your staying our hotel. In Japan, hotel staff will ussally make guest's bed. We glad that you can relax in our hotel. We’re looking forward to see you again. Thank you.
5 out of 5
Recommended
for Business Travellers
by JAE YOUNG from 서울

키누가와 온센호텔 숙박기

Posted 02-Nov-2015 on Hotels
푸근한 담요와 깨끗한 온천 그리고 식사 모두 마음에 들었습니다. 그러나 야간에 주변지역이 모두 가정집이라 즐길수 있는 공간은 없어요.
Comment from Hotel Management
14-Nov-2015 by yoshinari, Hotel Management
Thank you very much for your staying our hotel. Hot spring area don't have many facility. So many people will enjoy to get into a hot spring and eat dinner (food and drink). We’re looking forward to see you again. Thank you.
3 out of 5
Recommended
for Families
by A verified traveller

Nice place to spend overnight

Posted 23-Oct-2015 on Hotels
Breakfast and Dinner buffet are good. Onsen is slightly above average, a little bit too far from major attraction, they should have a free shuttle to the city at least once a day, it is about an hour away from the Nikko Station. Nice place to spend overnight then move next day close to the city. Need more English sign, tourist info brochure and English speaking staff.
Comment from Hotel Management
06-Nov-2015 by yoshinari, Hotel Management
Thank you very much for your staying our hotel. I’m sorry for causing you such inconvenience. It is the pay shuttlebus that cover the Kinugawa Onsen station from Nikko Toshogu. We will tell to the bus company your opinion. We’re looking forward to see you again. Thank you.
5 out of 5
Recommended
for Getaway With Friends
by GUIRONG from 日本東京

值得推荐

Posted 17-Oct-2015 on Hotels
带中国朋友12人去了一天,宾馆环境不错,洋式房间很漂亮干净,和式一般,温泉比较大还有半露天温泉,实施不错,特别是晚餐早餐的自助餐非常丰富,朋友吃得很满意。值得给大家推荐。
Comment from Hotel Management
06-Nov-2015 by yoshinari, Hotel Management
非常感谢利用了我们鬼怒川温泉饭店。 能得到大家的满足,感到很荣幸。 我们希望,您有机会再次光临我们饭店,利用我们饭店。谢谢。
5 out of 5
Recommended
for Families
by A verified traveller

Posted 08-Oct-2015 on Hotels
大眾溫泉(兩種:木頭浴池/石頭浴池)非常乾淨. 泡溫泉後非常舒服.
Comment from Hotel Management
31-Oct-2015 by yoshinari, Hotel Management
非常感谢利用了我们鬼怒川温泉饭店。 能得到您的满足,感到很荣幸。 我们希望,您有机会再次光临我们饭店,利用我们饭店。谢谢。
5 out of 5
Recommended
for Couples
by Louis John from Tsukuba

Nice onsen hotel

Posted 06-Oct-2015 on Hotels
Nice hotel. Has 2 hot spring baths; one for men and one for women, which are switched between evening and morning, so you get a chance to try both. The baths on the 1F were much nicer than the basement ones. Had the buffet dinner. Good quality, and lots of choices of food available for all diets. Staff were great, and many tried in English. Good job all round.
Comment from Hotel Management
11-Oct-2015 by yoshinari, Hotel Management
Thank you very much for your staying our hotel. We will make an effort for delicious food. We’re looking forward to see you again. Thank you.
5 out of 5
Recommended
for Getaway With Friends
by Martin from Stockholm

Onsen Hotel

Posted 06-Oct-2015 on Hotels
Bra hotell men mindre bra service. De flesta hotellgäster var japaner i äldre åldrar så hotellpersonalens engelska var i princip obefintlig. Det är beläget på landsbygden utanför Nikko så utbud av restauranger och supermarkets är väldigt litet. Hyrbil rekommenderas då vi åkte kommunalt..
Comment from Hotel Management
11-Oct-2015 by yoshinari, Hotel Management
Thank you very much for your staying our hotel. You can use the free parking without reservation. We recommend to use a rental car too. We’re looking forward to see you again. Thank you.