Lobby

Reviews of Best Western McMinnville Inn

2.5 out of 5
Best Western McMinnville Inn
2035 SW Highway 99 W, McMinnville, OR

Reviews

8.4

Very good

Rating 10 - Excellent. 191 out of 408 reviews" "
Rating 8 - Good. 140 out of 408 reviews" "
Rating 6 - Okay. 42 out of 408 reviews" "
Rating 4 - Poor. 12 out of 408 reviews" "
Rating 2 - Terrible. 23 out of 408 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Business traveller, Travelled with partner
The hot tub was wonderful!
Stayed 1 night in Apr 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, safe Homie feeling
Stayed 1 night in Feb 2024
Response from ar on 10 Apr 2024
Natasha, Thank you so much for reaching out to us we appreciate you staying with us and giving us a 5 of 5 review. We hope to see you again soonBest, Andrea Reyes

6/10 Okay

Irish Francesca

Liked: Cleanliness, staff & service, amenities
Staff was awesome and room was clean. However, walls are paper thin. Someone was showering/bathing all night and the sound of water turning on and off prevented me from getting any sleep.
Stayed 1 night in Mar 2024
Response from ar on 1 Apr 2024
Hello Irish, Thank you so much for your kind words in regards to our team. We enjoy putting a smile on our guests' face and ensure they are having a great stay. We hope to see you again soon.Best, Andrea

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from ar on 1 Apr 2024
Hello Stephen, Thank you for the outstanding review. We really hope to see you on a return visit to our area. We are pleased to see are guest depart with a full tummy and a smile.Best, Andrea ReyesGeneral Manager

10/10 Excellent

Meriah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2024
Response from AR on 3 Apr 2024
Hello Meriah,Thank you so much for choosing our location for your hotel accomodations. We look forward to your next journey in our area. We will heat up the waffles for that early morning kick start! Safe Travels, see you again.Andrea Reyes General Manager

8/10 Good

Devika

Stayed 1 night in Feb 2024
Response from ar on 1 Apr 2024
Hello Devika,Thank you so much for sharing your recent stay with us. We enjoyed having you here with us and look forward to seeing you again.Best,Andrea Reyes

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the hotel for an overnight during a visit to wine country in the Willamette Valley. The hotel location was very convenient, the staff we encountered were pleasant and professional. The hotel was clean and quiet. McMinnville itself proved to be a very pleasant town to visit.
Stayed 1 night in Mar 2024
Response from AR on 25 Mar 2024
Hello Michael,Thank you so much for choosing to stay with us on your wine tours. We are pleased you loved our location and your interactions with our team were pleasant. We look forward to your return visit in the future. Best, Andrea Reyes

8/10 Good

RACHELE

Travelled with partner
Liked: Amenities
quiet room
Stayed 1 night in Mar 2024
Response from AR on 25 Mar 2024
Hi Rachele,Thank you for choosing the Best Western McMinnville Inn. We hope to see you again soon.Best, Andrea

10/10 Excellent

Cortnie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Mar 2024
Response from AR on 25 Mar 2024
Hello Cortnie,Wow, Thank you so much for your 5 out 5 review. We are so pleased you enjoyed staying with us. We hope to see you again soon. Best, Andrea R

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, safe and clean! Close to a great town with lots of places to visit.
Stayed 3 nights in Mar 2024
Response from AR on 25 Mar 2024
Hi Alice,We appreciate you taking the time to review your recent stay. We strive to ensure our guest have a friendly, Safe, and clean experience. We hope to have you come again soon. Safe travels.Best Regards,Andrea Reyes

10/10 Excellent

Bryan

Stayed 4 nights in Mar 2024
Response from AR on 3 Apr 2024
Hello Bryan,Thank you so much for your great review! We appreciate your loyalty to our brand. We hope to see you again soon for our BW famous waffles. Safe Travels! Will see you again. Andrea ReyesGeneral Manager

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, comfy room. Friendly and quick check-in
Stayed 1 night in Mar 2024
Response from AR on 13 Mar 2024
Hello Amanda,Thank you so much for the kind words. We appreciate you choosing to stay with us. Our guest are important to us and we want to ensure they enjoy their stay. We hope to see you again in your next visit to our area.Best Regards,Andrea Reyes

10/10 Excellent

Cherish

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from AR on 13 Mar 2024
Hi Cherish,We appreciate you taking the time to share your experience. We hope to see you again on your next travels to our area. Best, Andrea R

8/10 Good

Christabel

Stayed 1 night in Mar 2024
Response from AR on 1 Apr 2024
Hello Christabel,Thank you for choosing our destination. We are blessed to see you enjoyed your stay and hope to see you again on your return visit. Best, Andrea Reyes

6/10 Okay

Melissa

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from AR on 3 Mar 2024
HI Melissa,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best,Andrea Reyes

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from ar on 3 Mar 2024
Hello Nancy,Thank you so much for your amazing review. We really enjoyed having you stay here with us. We hope to see you again on your next travels.Best,Andrea Reyes

8/10 Good

Angie

Stayed 1 night in Feb 2024
Response from AR on 25 Mar 2024
HI Angie,Thank you for stopping in and trusting us with your hotel accommodation's. We look forward to seeing you again on your future stay to our area. Best,

10/10 Excellent

Gerald Don

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Best Western McMinnville Inn on 8 Jan 2024
Gerald Don, Thank you for your rating. We appreciate you choosing us as your destination for travel. We hope to see you again soon. Take care!

10/10 Excellent

Eric

Business traveller
Liked: Amenities
Stayed 1 night in Jan 2024
Response from Best Western McMinnville Inn on 8 Jan 2024
Eric,Thank you so much for the rating. We strive for excellence and are happy to know that you rated 5 out 5. Come back soon! Happy New Year!

6/10 Okay

Steven

Travelled with family
It was fine !
Stayed 1 night in Dec 2023
Response from Best Western McMinnville Inn on 8 Jan 2024
Steven, Thank you so much for taking the time to leave us a response and rating. We appreciate you choosing us as your destination for travel. We hope to see you again in the future. Take care!

6/10 Okay

Julius

Liked: Cleanliness, property conditions & facilities, room comfort
It was an okay stay
Room was nice and clean with a comfortable bed. Here is a list of things I did not like: 1. I was double charged for my room, I paid online and the front desk clerk made me pay again and did not know how to reverse the duplicate charge. Next day, morning front desk clerk was able to credit the duplicate charge but I will not see my money back for about 3-5 business day. I was informed by this clerk that I can’t get a receipt because it’s an online reservation. 2. My door key card did not work at the facility’s rear entrance. 3. Free breakfast was supposed to be until 10am, when I came down to get some food, they ran out of almost everything.
Stayed 1 night in Dec 2023

6/10 Okay

Sarah

Business traveller
Liked: Room comfort
Stayed 2 nights in Dec 2023
Response from Best Western Mcminnville Inn on 1 Jan 2024
Sarah,We appreciate you choosing us as your destination for your stay during your travel. Thank you for taking the time to leave us a rating. At our property we strive for excellent customer service to ensure our guests' stays are comfortable. Please contact our property if you have a chance so we can see how we could have made your stay better. We hope you have a good New Year and take care!

10/10 Excellent

Megan

Stayed 1 night in Dec 2023
Response from Kristin Begue on 20 Dec 2023
Hi Megan,Thank you so much for taking the time to leave us a rating about your recent stay with us! We appreciate any and all feedback and we're delighted to know your stay with us was a ten out of ten! We hope that you'll consider us again if you're ever back in the area. Take care and Happy Holidays!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Electric car charging station available
This hotel was wonderful. They had at least 1 charging station for an electric car. They allowed a late check as I had a business meeting that started about the time I was to check out. The halls were quiet and one of the better breakfasts I have had for a continental breakfast.
Stayed 1 night in Nov 2023
Response from AR on 12 Dec 2023
Hello,Thank you so much for sharing the amenities you enjoyed during your stay. Our guests' are an absolute pleasure to interact with and we couldn't be more pleased seeing all these wonderful humans with a smile. Thank you for making our team smile and we hope to see you again.Best Regards,Andrea ReyesGeneral Manager

10/10 Excellent

Israel

Stayed 2 nights in Nov 2023
Response from Best Western McMinnville Inn on 5 Dec 2023
Israel,Thank you so much for taking the time to leave us a rating about your stay with us. We appreciate you leaving us feedback and we hope to see you again in the future. Happy Holidays!

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Best Western McMinnville Inn on 5 Dec 2023
Todd, Thank you so much for taking the time to leave us a rating about your stay with us. We appreciate feedback from our guests and we hope to see you again in the future. Take care and Happy Holidays!

4/10 Poor

Michael

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from AR on 30 Nov 2023
Hello Michael,Thank you for taking the time to review us. Please feel free to reach out to me directly so you can share what went wrong with your stay so our team can fix it. We want to make it right. Best Regards, Andrea ReyesGeneral Manager

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, property was clean. Great pool area for the kids.
Stayed 2 nights in Nov 2023
Response from Best Western McMinnville Inn on 29 Nov 2023
Michael,Thank you so much for taking the time to leave us some feedback about your stay with us! We're delighted to know that your stay was of standards and we appreciate the positive feedback! We hope to see you again in the future if you travel back to McMinnville. Happy Holidays! Stay safe!

6/10 Okay

wade

Stayed 1 night in Nov 2023
Response from Best Western McMinnville Inn on 20 Nov 2023
Hi Wade, Thank you for taking the time to leave us a rating about your stay with us. We appreciate you choosing us as your destination for your travel. We'd love to hear from you about what we could have done to improve your stay. Customer satisfaction is one of the things we strive for! Take care and Happy Holidays!

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Best Western McMinnville Inn on 15 Nov 2023
Kevin, Thank you for the ten out of ten rating! We appreciate the feedback and hope to see you again in the future. Take care!

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice staff. Breakfast included is always good on the go.
Stayed 2 nights in Nov 2023
Response from Best Western McMinnville Inn on 15 Nov 2023
Perry,We appreciate your rating and response about your stay. We're delighted to read that your stay with us was clean and breakfast was good. Thank you for choosing us. Take care!

8/10 Good

david

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Best Western McMinnville Inn on 1 Nov 2023
David, Thank you for choosing us for your stay in Mcminnville. We appreciate you taking the time to leave a rating. Hoping to see you again in the future. Take care!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty & broken facility
Not the best experience and would not stay again. There was a tied up bag of garbage left in the corner of our room prior to arrival, clearly from the previous guests. All of their ice machines were broken (on multiple floors) and their hot tub jet was broken as well. And the noise!….We were staying on the first floor, basically first room off of the lobby. At about 10:30/11pm, there was an extremely loud group of drunken guests laughing and talking in the hallways/lobby area. It was waking our children and agitating our dog, as I’m sure others were bothered as well. I kept waiting for the front desk staff to intervene, but after a good 10 min I had to call the front desk to ask them to step in.
Stayed 1 night in Oct 2023
Response from AR on 31 Oct 2023
Hello,Thank you so much for reaching out to share your experience. We sincerely apologize we had a huge wedding party this weekend. Our hotel does not usually have wedding guest every weekend. We are happy to hear you contacted the front desk to let them know so they can fix the noise complaint. Please feel free to reach out to me directly so I can get some more details on your other complaints. We are hear to ensure all our guests' have an amazing stay and we are disappointed to hear this was not your experience. I look forward to hearing from you. Best Regards,Andrea ReyesGeneral Manager

8/10 Good

Pamela

Stayed 1 night in Oct 2023
Response from Best Western McMinnville Inn on 15 Nov 2023
Pamela, Thank you for the rating! We appreciate any and all feedback. Thank you for choosing us. Hope to see you in the future. Take care!

8/10 Good

Bette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this area and the hotel. We have stayed here before, The hotel ma manager helped me on various issues, The Blue Angels were terrible and was incredible. The only bad thing was the breakfast. They used powdered eggs and if was watery snd hotrible.
Stayed 4 nights in Sep 2023
Response from Best Western McMinnville Inn on 10 Oct 2023
Bette, Thank you for leaving us your review on your stay with us. We appreciate the feedback and hope to see you again in the future. If you have any concerns that could help improve our breakfast please reach out to the hotel directly and speak with management we're always open to listening and making it right. Thank you!

10/10 Excellent

Francisca

Stayed 1 night in Oct 2023
Response from Best Western McMinnville Inn on 23 Oct 2023
Thank you for leaving us a rating and choosing us as your destination for travel! We hope to see you again in the future. Take care

6/10 Okay

Sal

Significant noise from other rooms. Toilet not functioning properly
Stayed 2 nights in Sep 2023
Response from Best Western McMinnville Inn on 10 Oct 2023
Sal, Thank you for taking the time to leave us a response about your stay. We apologize if your stay was not of standards and that surrounding guests were noisy. We like to ensure our guests are satisfied and accommodated. We hope this doesn't stray you away from staying with us again in the future. Thank you.

8/10 Good

Barney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 2 nights in Sep 2023
Response from Best Western McMinnville Inn on 18 Sept 2023
Barney,Thank you for choosing us as your destination for your stay. We appreciate the feedback and are thankful for you taking the time to leave us a review. We hope to see you again in the future. Take Care!

10/10 Excellent

Mary

Liked: Cleanliness
Stayed 3 nights in Aug 2023
Response from Best Western McMinnville Inn on 31 Aug 2023
Mary, Thank you for your rating! We appreciate you choosing us as your destination for your stay. We hope to see you again if you come back to this area. Take care!

2/10 Terrible

Jon

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room and stairway and hallways had a smell to them. Rooms very small, especially the bathroom, for $180 a night this is pretty absurd. Must be the market rate for the area
Stayed 1 night in Aug 2023
Response from AR on 18 Aug 2023
Hello Jon,Thank you for sharing your experience with us. Please feel free to reach out to me directly. Our hotel is known for our cleanliness and the changes that have been made in the recent year. We want to make it right. Have a safe trip home and we hope to hear from you.Andrea Reyes General Manager

10/10 Excellent

Chris

Stayed 1 night in Aug 2023
Response from Best Western on 6 Sept 2023
Hi Chris,Thank you so much for taking the time to leave us a rating. We're delighted to know your experience with us was of standards. We hope to see you in the future. Take care!

10/10 Excellent

Hilde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Best Western McMinnville Inn on 12 Aug 2023
Hilde,Thank you so much for taking the time to leave us a rating. We appreciate you choosing us as your destination for travel. We hope you to see you in the future.Take care!

4/10 Poor

Amy

Travelled with family
Liked: Amenities
Disliked: Cleanliness
I’ve stayed at this hotel many times and haven’t had issues. The bed was comfortable and clean. The rest of the room was not. We wouldn’t walk on the carpet because it was so dirty. I had to wipe down all surfaces cause they were dirty (bathroom included) The washcloth was brown from all the dirt. There was some garbage left in the room. There was no hot water in the shower for 2 days, only lukewarm. When I let them know at checkout they called someone to look at it, but my husband overheard the front desk gal complaining when he walked out that she can’t control when everyone showers. Well, it was at hot for 2 full days, it wasn’t due to overuse. We paid a lot of money for a poorly maintained hotel.
Stayed 2 nights in Aug 2023
Response from Best Western McMinnville Inn on 5 Aug 2023
Hello, Thank you for sharing your concerns with us about your stay. We appreciate the feedback and will be taking into consideration the information you provided to improve our hotel for future guests. On behalf of our team here we sincerely apologize for not exceeding your expectations.

8/10 Good

William

Stayed 1 night in Aug 2023
Response from Best Western McMinnville Inn on 24 Aug 2023
William, Thank you for taking the time to leave us a rating about your stay with us. We hope to see you again in the future! Take care. Best Regards,

10/10 Excellent

Eugene

Stayed 4 nights in Jul 2023
Response from Best Western McMinnville Inn on 2 Aug 2023
Hi Eugene,Thank you so much for taking the time to leave us some positive feedback with your rating. We appreciate you choosing us as your destination for your travel. We hope to see you again in the future. Take care!

10/10 Excellent

Meredith

Stayed 1 night in Jul 2023
Response from Best Western McMinnville Inn on 22 Aug 2023
Hi Meredith,Thank you so much for taking the time to leave us a rating about your stay with us. We appreciate you choosing us as your destination for travel. We hope to see you again in the future. Take care!

8/10 Good

Cassandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In the building next to the hotel there were homeless looking people siting in chairs smoking.
Stayed 1 night in Jul 2023
Response from AR on 3 Aug 2023
Hello Cassandra, We are sorry you didn't like the appearance of others during your stay. Our hotel however; has security cameras surrounding our property and a fence to divide us. with 24 hour service from our front desk agents. We love making sure our guests' are happy and we are here to service any of our guests' needs. We want to ensure all our guests leave with a smile and a full tummy. Please fill free to share any changes you would like to see that we can assist with. We hope to see you again on your next visit to our area..Best Regards, Andrea Reyes

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little BW
They had my key ready for check in and it was very quick and simple. Rooms are nice, not much selection in this area will 100% stay here again.
Stayed 1 night in Jul 2023
Response from Best Western McMinnville Inn on 23 Jul 2023
Catherine, Thank you so much for staying at our Best Western. We appreciate you taking the time to leave us a review! We hope to see you again in the future! Take care!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
We appreciated the kind and helpful staff, the cleanliness of the facility, the wonderful and plenty of warm breakfast items, and the easy parking
Stayed 2 nights in Jul 2023
Response from Best Western McMinnville Inn on 23 Jul 2023
Hi Charles,Thank you so much for taking the time to leave us a review about your stay with us! We appreciate the kind words and are delighted to hear that your stay was up to standards. We hope to see you again in the future. Stay safe.

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed all the amenities!
Stayed 1 night in Jul 2023
Response from AR on 19 Jul 2023
Hi Crystal,Wow, thank you so much for the 5 STR review. We appreciate your business and look forward to seeing you on a future visit.Best,Andrea ReyesGeneral Manager