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Reviews of Wingate by Wyndham Valdosta/Moody AFB

2.5 out of 5
Wingate by Wyndham Valdosta/Moody AFB
1800 Clubhouse Drive, Valdosta, GA

Reviews

8.8

Excellent

Rating 10 - Excellent. 836 out of 1309 reviews" "
Rating 8 - Good. 273 out of 1309 reviews" "
Rating 6 - Okay. 103 out of 1309 reviews" "
Rating 4 - Poor. 62 out of 1309 reviews" "
Rating 2 - Terrible. 35 out of 1309 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, great rate, friendly staff.
Stayed 1 night in Apr 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rick, Deputy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
It is a great place to stay while on the road.
Stayed 1 night in Apr 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and spacious room! Check in was quick and efficient. Would stay again!
Stayed 1 night in Apr 2024
Response from Emma Griglen, General Manager on 12 Apr 2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, please don't hesitate to call us.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Emma Griglen, General Manager on 16 Apr 2024
We are extremely happy to hear your stay at the Wingate by Wyndham Valdosta GA was pleasant. We strive to make every guest feel at home and provide clean and comfortable rooms! We look forward to having you again. Have a great day!

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL of the staff are helpful, have smiles on their faces & make you feel WELCOME. Awesome place!
Stayed 1 night in Apr 2024
Response from Emma Griglen, General Manager on 12 Apr 2024
Thank you for your review and for choosing Wingate by Wyndham, Valdosta GA. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly
Stayed 1 night in Apr 2024
Response from Emma Griglen, General Manager on 16 Apr 2024
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. We hope to see you again soon.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would return
Stayed 1 night in Feb 2024
Response from Emma Griglen, General Manager on 12 Apr 2024
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Valdosta. We look forward to welcoming you back soon!

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked Rm 106; was assigned this room last Friday night and again last night. Great location for my Service dog. Thank you. Andrew
Stayed 1 night in Apr 2024
Response from Emma Griglen, General Manager on 3 Apr 2024
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a enjoyable. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was very quick and easy. The front desk staff very friendly and informative.
Stayed 1 night in Apr 2024
Response from Emma Griglen, General Manager on 3 Apr 2024
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. We hope to see you again soon.

4/10 Poor

Miguel

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was very dirty.
Stayed 1 night in Mar 2024
Response from Emma Griglen, General Manager on 3 Apr 2024
I am very sorry for the condition of your room when you arrived. Needless to say, that should have never happened, and we are working with our housekeeping team to ensure a similar mistake is never made. Thank you for assistance and your patience, and we hope you will allow us to demonstrate our improvements the next time you're in the area.

10/10 Excellent

Elvio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff, quick check in, reasonably priced.
Stayed 1 night in Mar 2024
Response from Emma Griglen, General Manager on 3 Apr 2024
We are extremely happy to hear your stay at the Wingate by Wyndham Valdosta GA was pleasant. We strive to make every guest feel at home and provide clean and comfortable rooms! We look forward to having you again. Have a great day!

8/10 Good

Carin

Liked: Staff & service
The property was conveniently located next to a couple restaurants. But the bathroom didn’t have an exhaust fan that worked and really needed one to shower. The room was set up nice but hadn’t been swept good and I found bobby pins and crumbs on the floor. The breakfast was good.
Stayed 1 night in Mar 2024
Response from Emma Griglen, General Manager on 3 Apr 2024
Thanks for selecting us for your stop in Valdosta, We appreciate the time you took to provide this review With restaurants right next to the property like Texas Roadhouse, Hooters, and Outback, a shopping area Including TJ Maxx, Michael's, and Rack Room Shoes all within walking distance, you can’t beat our location.. I am disappointed to hear that our room service and housekeeping staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.

10/10 Excellent

Patrick

Travelled with pets
Was given an extra room key after locking myself out. Girl behind the counter was very nice.
Stayed 1 night in Mar 2024
Response from Emma Griglen, General Manager on 3 Apr 2024
Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. Please come back to visit with us!

10/10 Excellent

Shelia

Travelled with partner
Liked: Amenities
The staff was Phenomenal . Everyone was so nice and very professional. The hotel was so quite and peaceful. The only thing that I didn’t care for was the pet friendly part!!!!! Dogs at the pool and dogs at breakfast . The owner of the dog at breakfast ask me was I scared. I replied yes ma’am. That dog was huge. If they allow the animals there at least have a place for to be. Overall a great stay
Stayed 2 nights in Mar 2024
Response from Emma Griglen, General Manager on 3 Apr 2024
Our warmest thanks for allowing us to host you for the evening while you were traveling in our area! It is great that you enjoyed our breakfast, as well as our wonderful team. We are pet friendly and our guest sign a pet policy letting them know where their dogs are not allowed and breakfast and the pool area is one of those areas. I will speak with my staff about this matter. We look forward to welcoming you back to our Wingate by Wyndham the next time you pass through Valdosta.

6/10 Okay

Nathan

Travelled with family
Liked: Staff & service, amenities
Very average condition, several cracked drywall/loose tape joints in several areas of the building, our bathroom door had a rusty frame that caused the door to catch and rub noisily each time. Cracked tile in bathroom as well as bathtub fixture twisted at 60 degrees. The room was cleaner in main area and no funny smells except in outer corridors where you could smell some funky skunky thanks to a pot head somewhere. Outer side entrance door kept catching on loose latch, even employees had trouble trying to get in and I had to open it from the inside. Not worth the $200/night, maybe $129 since there’s breakfast that was tasty. The staff are all super friendly and polite, very accommodating and hustling around. Probably a great place to work actually. Just need a good maintenance review and it would be worth it.
Stayed 1 night in Mar 2024
Response from Emma Griglen, General Manager on 3 Apr 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another Chance as we will definitely improve our services.

10/10 Excellent

James, Minneapolis

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Emma Griglen, General Manager on 3 Apr 2024
Thank you for your review and for choosing Wingate by Wyndham, Valdosta GA. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Maria, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect during our stay. Breakfast options were great for us.
Stayed 5 nights in Mar 2024
Response from Emma Griglen, General Manager on 28 Mar 2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, please don't hesitate to call us.

8/10 Good

Paul, Elizabethtown

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice but becoming a little worn at the edges. Housekeeping needs attention also.
Stayed 1 night in Mar 2024
Response from Emma Griglen, General Manager on 28 Mar 2024
Thank you for your review and for choosing Wingate by Wyndham, Valdosta GA. I'm happy that you enjoyed your stay. We are working hard to make needed TLC care to our hotel.

10/10 Excellent

Beatrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained and clean. The staff was very courteous, conscientious and helpful
Stayed 1 night in Mar 2024
Response from Emma Griglen, General Manager on 28 Mar 2024
It is wonderful to know how much you enjoyed the customer service, housekeeping, cleanliness and breakfast at our Wingate by Wyndham! Thank you so very much for staying with us, and we invite you to stop by again whenever you return to Valdosta.

10/10 Excellent

Bridgette, Casco

Stayed 1 night in Mar 2024
Response from Emma Griglen, General Manager on 16 Apr 2024
Thank you for selecting the Wingate by Wyndham for your stay in Valdosta. We appreciate you taking the time to provide this review. We look forward to your next visit

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stop on our travels through. Happy Hour was a nice treat too!
Stayed 2 nights in Mar 2024
Response from Emma Griglen, General Manager on 28 Mar 2024
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a enjoyable. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Emma Griglen, General Manager on 28 Mar 2024
It is truly a blessing to get a perfect rating of our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, please don't hesitate to call us.

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place!
Stayed 1 night in Mar 2024
Response from Emma Griglen, General Manager on 28 Mar 2024
Thank you for selecting the Wingate by Wyndham for your stay in Valdosta. We appreciate you taking the time to provide this review. We look forward to your next visit.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Emma Griglen, General Manager on 28 Mar 2024
Thank you for your review and for choosing Wingate by Wyndham, Valdosta GA. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room. Staff was great help with breakfast.
Stayed 1 night in Mar 2024
Response from Emma Griglen, General Manager on 28 Mar 2024
hank you for choosing to stay with us and I am glad to hear that your stay with us was a enjoyable. I do believe we have an awesome breakfast and its cooked with love. We look forward to welcoming you back to the hotel in the near future.

4/10 Poor

Jackie

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not like the huge cockroach!
Stayed 1 night in Mar 2024
Response from Emma Griglen, General Manager on 14 Mar 2024
I am very sorry for the condition of your room . Needless to say, that should have never happened, and rest assured we have a monthly pest control (astro) that comes out to service the property. I will research your room and have them come out to spray. Thank you for assistance in this matter and your patience, and we hope you will allow us to demonstrate our improvements the next time you're in the area.

10/10 Excellent

Sigurd

Stayed 1 night in Mar 2024
Response from Emma Griglen, General Manager on 3 Apr 2024
Thanks for providing us with a perfect score. We hope to see you back soon.

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Mar 2024
Response from Emma Griglen, General Manager on 14 Mar 2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, please don't hesitate to call us.

8/10 Good

Arthur

Stayed 1 night in Mar 2024
Response from Emma Griglen on 30 Mar 2024
Thank you for your review and for choosing Wingate by Wyndham, Valdosta GA. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Emma Griglen on 12 Mar 2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, please don't hesitate to call us.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean and comfortable rooms. Surprisingly good breakfast included as well. The only potential negative was parking. There were quite a few larger trucks, some with trailers, a school bus and an RV taking up multiple parking spots. We were fortunate to find a parking spot opposite the door we needed, but there were very few open spots at that point.
Stayed 1 night in Mar 2024
Response from Emma Griglen on 12 Mar 2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. I apologize for the parking issue. We try to direct guest with big trucks to park in different areas of the hotel. If you're traveling to our area again soon, please don't hesitate to call us.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to dining options and good breakfast in the morning
Stayed 1 night in Mar 2024
Response from Emma Griglen, General Manager on 6 Mar 2024
Thanks for selecting us for your stop in Valdosta, We appreciate the time you took to provide this review With restaurants right next to the property like Texas Roadhouse, Hooters, and Outback, a shopping area Including TJ Maxx, Michael's, and Rack Room Shoes all within walking distance, you can’t beat our location.

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Clean rooms, Happy Hour freebees, local restaurant savings. Only negative was broken ice machine, but still had one available on the other side of the hotel.
Stayed 1 night in Mar 2024
Response from Emma Griglen, General Manager on 6 Mar 2024
We are extremely happy to hear your stay at the Wingate by Wyndham Valdosta GA was pleasant. We strive to make every guest feel at home and provide clean and comfortable rooms! We are waiting for a part to come in to fix the ice machine. We look forward to having you again. Have a great day!

10/10 Excellent

Jamie

Stayed 1 night in Mar 2024
Response from Emma Griglen, General Manager on 28 Mar 2024
WOW! Thank you for giving us a perfect rating. Please make sure you come back to visit with us soon.

8/10 Good

Richard

Travelled with family
This was a short stay. Staff were good. Room was good except for sticky area on floor. Bathroom was clean but old.
Stayed 1 night in Feb 2024
Response from Emma Griglen, General Manager on 6 Mar 2024
Thank you for selecting the Wingate by Wyndham for your stay in Valdosta. We appreciate you taking the time to provide this review. We look forward to your next visit.

6/10 Okay

Eugene

Stayed 1 night in Mar 2024
Response from Emma Griglen, General Manager on 28 Mar 2024
Thank you for your rating. It seems overall, your experience was positive. Please let us know how we could have made your stay perfect. Thank you and look forward to seeing you soon.

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, handy for traveling. If traveling with dog perfect
Stayed 1 night in Feb 2024
Response from Emma Griglen, General Manager on 6 Mar 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. I hope your fur baby enjoyed their stay as well. We look forward to welcoming you back to the hotel soon.

8/10 Good

Mike

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2024
Response from Emma Griglen, General Manager on 6 Mar 2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, please don't hesitate to call us.

10/10 Excellent

Lyle

Much better breakfast than most hotels that offer a free breakfast.
Stayed 1 night in Feb 2024
Response from Emma Griglen, General Manager on 6 Mar 2024
It was our pleasure to serve you at our Wingate by Wyndham while you were in Valdosta! Thank you for staying with us and for enjoying our Full Hot Buffet Breakfast.

8/10 Good

Aaron

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Emma Griglen, General Manager on 6 Mar 2024
Thank you for selecting the Wingate by Wyndham for your stay in Valdosta. We appreciate you taking the time to provide this review. We look forward to your next visit.

6/10 Okay

Donn

Travelled with family
Liked: Cleanliness, staff & service
The breakfast was the best part of the stay. The room was right next to the highway and truck noises lasted all night. I wouldn’t have stayed there if I’d known about the traffic noise.
Stayed 1 night in Feb 2024
Response from Emma Griglen, General Manager on 27 Feb 2024
Thank you for selecting the Wingate by Wyndham for your stay in Valdosta. We appreciate you taking the time to provide this review. We do have a great breakfast. I'm sorry about the noise. If you give us another try we do have rooms that are around the courtyard and some that are closer to the front that is a lot less noisey. We look forward to your next visit.

10/10 Excellent

Kathleen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the clerk at desk to clean room and great breakfast everything was excellent. We shall stay here again.
Stayed 1 night in Feb 2024
Response from Emma Griglen, General Manager on 27 Feb 2024
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Greg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience, never a complaint. Come back every year
Stayed 3 nights in Feb 2024
Response from Emma Griglen, General Manager on 26 Feb 2024
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

10/10 Excellent

Trelane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the happy hour and breakfast was excellent, the rooms was clean and if I wanted to go out to eat or shopping it was in walking distance.
Stayed 1 night in Feb 2024
Response from Emma Griglen, General Manager on 23 Feb 2024
Thanks for selecting us for your stop in Valdosta, We appreciate the time you took to provide this review With restaurants right next to the property like Texas Roadhouse, Hooters, and Outback, a shopping area Including TJ Maxx, Michael's, and Rack Room Shoes all within walking distance, you can’t beat our location.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on outer side of building and could hear interstate 75 traffic. Not bad but unnecessary. Request inner courtyard Room location
Stayed 1 night in Feb 2024
Response from Emma Griglen, General Manager on 23 Feb 2024
It was our pleasure to serve you at our Wingate by Wyndham while you were in Valdosta! Thank you for staying with us. We can surely try to get you a court yard room or up at the front of the hotel where it is a little less noisy. We look forward to welcoming you back soon

4/10 Poor

Mark

Travelled with pets
Disliked: Staff & service
Noisy room. Staff non attentive.
Stayed 1 night in Feb 2024
Response from Emma Griglen, General Manager on 23 Feb 2024
Thank you for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our staff. I will be speaking with them in our morning team meetings. Have a great day!

6/10 Okay

Kenneth

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
S
Stayed 1 night in Feb 2024
Response from Emma Griglen, General Manager on 23 Feb 2024
I am very sorry to hear that your stay did not meet your expectations. We do hope you give us another Chance as we will definitely improve our services.

10/10 Excellent

Thomas

Travelled with partner
Friendly staff.
Stayed 1 night in Feb 2024
Response from Emma Griglen, General Manager on 16 Feb 2024
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. We hope to see you again soon.