Front of property

Reviews of Villa Principe Leopoldo

5 out of 5
Villa Principe Leopoldo
Via Montalbano 5, Lugano, TI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 173 out of 275 reviews" "
Rating 8 - Good. 69 out of 275 reviews" "
Rating 6 - Okay. 21 out of 275 reviews" "
Rating 4 - Poor. 9 out of 275 reviews" "
Rating 2 - Terrible. 3 out of 275 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mustafa

Liked: Amenities
Stayed 3 nights in Jan 2024

6/10 Okay

Everardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and maintained
Stayed 1 night in Oct 2023

8/10 Good

Jacob

Stayed 1 night in Aug 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing - wish we could have stayed here longer
I was delighted with this property. The room was spacious, the breakfast amazing and the staff was suburb. It was one of the nicest hotels we have stayed at and I am picky.
Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Stayed 2 nights in Oct 2023

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

rosalina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel has an excellent location with a majestic view. Once you enter the room the view is spectacular. The room is big and very clean. The staff are very attentive to details. The restaurants service and food are amazing! This hotel was the highlight of our vacation. Service was impeccable, always attentive to the guests. The piano bar was a highlight of the stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In love with this hotel!! Can’t wait to go back 💕
Stayed 2 nights in Aug 2023

10/10 Excellent

Kathy

Travelled with group
Liked: Amenities, property conditions & facilities
The restaurant staff for dinner didn’t seem to be knowledgeable. The manager ( in the suit) did not make us feel comfortable. He hovered the entire dinner and seemed pretentious! I ordered a latte and received a glass of milk. Of the five day journey across Switzerland, the only food we rated as bad was the salad we ordered at dinner. Everything else at the hotel, I would give an excellent rating!
Stayed 1 night in Aug 2023

10/10 Excellent

Renato, Savosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place are very beautiful
Stayed 1 night in Mar 2023

10/10 Excellent

Netta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, super luxurious. We enjoyed our stay there very much.
Stayed 4 nights in Jan 2023

10/10 Excellent

Isa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

6/10 Okay

Peter

Travelled with family
Liked: Staff & service, amenities
Staff and breakfast excellent. Facilities dated.
Stayed 1 night in Nov 2022

10/10 Excellent

Mark

Stayed 1 night in Oct 2022

10/10 Excellent

pasquier

Stayed 7 nights in Jul 2022

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and surroundings. Excellent breakfast and well worth slightly higher price. Would definitely return here. Some snagging lists in the shower and bathroom.
Stayed 2 nights in Jul 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Outstanding hotel with spacious rooms, gorgeous views, and terrific service. Located in an old historic building overlooking Lugano. Lovely pool and grounds. Great breakfast breakfast buffet. Just wow. We loved everything about this place and plan to go back.
Stayed 4 nights in Jun 2022

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best view of the lake!
Location and view are spectacular! Very spacious room, but garden room's view is a small square of hedges, and we had some ants in the bathroom (which was corrected after I mentioned it). Service is excellent, food at the bar okay, we did not have the full menu.
Stayed 3 nights in Jun 2022

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Souh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service beautiful hotel
Stayed 9 nights in May 2022

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugano Luxury!
This is a beautiful hotel with the finest of everything! Quiet location up on the hill, a perfect suite with attention to every detail, excellent service for everything and a delicious breakfast! Highly recommend this stunning hotel!
Stayed 3 nights in Sep 2021

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the breakfast at the terrace!
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility and reasonable service. Restaurant is one star Michelin and outstanding.
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The view of Lugano and the lake was absolutely spectacular. The food was superb at the main restaurant.
Stayed 2 nights in Jun 2021

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic stay over the roofs of Lugano
We enjoyed a great treat at Villa Principe Leopoldo. Location and views are absolutely stunning. The service quality is great and the dinner at the gourmet restaurant was amazing. We tried the private spa and it was a great experience: very clean and totally relaxing. The hotel has a lot of charm. However, there is no indoor pool and the gym is outside the hotel and a bit outdated. Overall we were very pleased with our stay and will come back!
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Kann das Hotel jedem empfehlen. - Kinderfreundlich - gute Aussicht - Essen sehr gut
Stayed 1 night in Dec 2020

4/10 Poor

Marciano, Los Angeles

Business traveller
Disliked: Staff & service, property conditions & facilities
Avoid this place. Totally unsafe and unworthy. Poor cleaning etc
Stayed 3 nights in Nov 2020

6/10 Okay

Frederic

Disliked: Staff & service, property conditions & facilities
Nice, but...
Nice location, very nice view. Charming property, but not up to date. Service lacks attention and man power.
Stayed 2 nights in May 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, property decor a little tired, however the staff were incredibly service orientated!
Stayed 1 night in Jan 2020
Response from The Management on 4 Mar 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect couple of days
Beautiful hotel, very friendly staff 15 minute walk to the centre of Lugano Had a room with lake view, well worth it!! Lovely breakfast
Room view
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful scenery, amazing atmosphere, very very happy overall.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Erik, Palm Springs, CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property overlooking Lake Lugano. Old style charm and elegance.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small breakfast but the rest was Perfect. The restaurant a little bit more expensive than local restaurants but with piano and live music
Stayed 6 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, room comfort
Stunning location
We (hubby, home from college son, and wife/mom) stayed at Villa Principe Leopoldo for one night at the end of May. We lucked out with the weather and had a picture perfect day. Our balcony overlooked Lake Lugano and the view was stunning. The grounds of the hotel are beautiful and well kept. It is definitely secluded (in a good way) and a short ten minute drive into town. Included breakfast was delicious and served overlooking the lake and pool. Only qualm was that the hotel-the hallways and rooms-could use some serious updating. With the exception of the “dated” issue, this place is 5-stars.
Stayed 1 night in May 2019

10/10 Excellent

Frode

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Great place
Fantastic place
Stayed 1 night in Mar 2019

10/10 Excellent

Cris, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immaculate property, luxurious rooms & suites, beautiful gardens, comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in the world don’t go so there’s a room there for me also across the street is the park Leopoldo half the price with access to everything in the Villa
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Hilda

Liked: Staff & service, room comfort
Overall appreciation
Room bathroom very comfortable spacious. View of lake nice. Gardens untended, grass had overgrown messy. Decoration very nice, semi modern. Bathroom not well cleaned. Restaurant, food good, expensive, nice view, service was not so good, very slow, short of staff. Hotel staff very nice, breakfast charming! We got a good price, well worth the money for the hotel stay! Pool looked also charming outside terrace w flowers.
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
This hotel represents a terrible value and it has the atmosphere of a home for the elderly. I regret not doing better research in advance. I booked a lake-view room over the Expedia website and I was given a room with a view of shrubbery so tall it completely obscured the lake. When I pointed out I had booked a room with full lake view, they offered me a lake view room for an additional $200 more per night. I felt taken advantage of and asked to leave so that I could move to a different hotel. The front desk refused to even attempt to re-rent the room to someone else (not even for a portion of my three night stay), so I was a prisoner unless I wanted to walk away from $600 per night. The hotel does have a beautiful, breathtaking view from the restaurant, and the food there is excellent although extremely expensive. I feel the restaurant is worth the splurge for special occasions, but the hotel is merely a 3 1/2 star hotel with service that brings it down to a 1. I went from here to Villa d'Este, which is night and day better. Compared together, Villa d'Este is a 10 and Principe Leopoldo is a 2.
Stayed 3 nights in Jun 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and the setting are spectacular. Very lavish breakfast offered with the room. Cannot be beat.
Stayed 4 nights in Nov 2017

10/10 Excellent

Roger, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Top Choice for staying in Lugano!
Entire staff was very attentive to our needs and requests. Hotel location was on mountainside over looking Lake Lugano and the San Salvatore funiculaire.
Stayed 2 nights in Nov 2017

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bliss
Lovely peaceful romantic
Stayed 4 nights in Oct 2017

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and beautiful location
Very comfy hotel, small and pleasant, great room and facilities. The only drawback is that Restaurant service could be more expedite and friendlier within Swiss hospitality. The waiters are not nice and they make you feel uncomfortable when serving you. It is as though they are doing you a favor! I also noticed they do not like serving teenagers even for such expensive food! Teenagers are very big clients as it is quite close in distance to a top swiss boarding school. Other than the poor restaurant service the hotel is very nice and beautifully located. Breakfast is better and the staff are much friendlier!
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely romantic hotel with beautiful view. Very friendly staff
Stayed 1 night in Oct 2017

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful hotel. Great staff and service. We enjoyed our stay very much.
Stayed 2 nights in Oct 2017

8/10 Good

samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017