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Reviews of Villa Orselina – Small Luxury Hotels

5 out of 5
Villa Orselina – Small Luxury Hotels
Via Santuario 10, Orselina, TI

Reviews

9.6

Exceptional

Rating 10 - Excellent. 83 out of 99 reviews" "
Rating 8 - Good. 13 out of 99 reviews" "
Rating 6 - Okay. 1 out of 99 reviews" "
Rating 4 - Poor. 0 out of 99 reviews" "
Rating 2 - Terrible. 2 out of 99 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ananya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and out of this world location and view
Stayed 2 nights in May 2023

10/10 Excellent

barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything top notch. Clean and beautiful and amazing staff. Exceptional dining......Gorgeous views, pools and spa. Perfect in a word
Stayed 1 night in Aug 2022

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply outstanding
This was our third visit to Villa Orselina, having first visited in 2020. It's a firm favourite and we return annually to celebrate our wedding anniversary. Villa Orselina really is a little slice of heaven. The hotel is beautiful and in a stunning location and the staff most welcoming and attentive. We'll be back!
Stayed 2 nights in Jun 2022

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location and views were beautiful
Stayed 2 nights in May 2022

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true five star
What a gorgeous hotel! The location, the service and the ambiance were all perfect. Particular thanks to the lovely Sharon for looking after us so well
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Dagmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
charming, attentive and cheerful staff, a real spoil :-)))
Stayed 1 night in Mar 2021
Response from Paola on 30 Apr 2021
Dear Madam Thank you for your feedback we would be pleased to have you as our guest again and wish you all the best until your next stay. Kind regards Villa Orselina

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Views!
Gorgeous views from the room and dining areas of the hotel! Indoor pool could be bigger better variety of food. Excellent service.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly one of the most magical hotels i have ever stayed at
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
treat yourself above locarno
This is a absolutely loveley retreat up in the hills above Locarno. The view is marvellous, the rooms spacious and the staff superfriendly. The weather wasn't so good so we enjoyed the SPA and eating a bit too much - as it tasted so good.
Stayed 1 night in May 2019
Response from DS on 4 Jun 2019
Dear Mr. Matthias, many thanks for your kind review. We are really happy you enjoyed the SPA and the food in our Boutique Panorama Retreat. It would be a pleasure to welcome you again in the future, hopefully with lots of sun! Best regards Daniel Schälli, General Manager and the Villa Orselina Team

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious but not pretentious hotel, with wonderful views, amenities and food. Perfect location to feel like you are away from the crowds (lovely, relaxing pool and spa facilities), but also for exploring the area and enjoying adventures. Two suites fit our family of six perfectly, without feeling crowded. Service was friendly and excellent, especially Frederico at the front desk and Andrea and Heidi in the restaurant. Half board option is very reasonable for four course gourmet dinner, with full menu selection. Fabulous buffet breakfast, which includes made to order eggs and omelettes, overlooking the lake - couldn’t be a better way to start the day.
Stayed 5 nights in Aug 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Eurogirl, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plain and simple, it is wonderful! Peaceful, luxurious, and views are out of this world.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class ALL the way
We stay at the best hotels around the world and this hotel as at the top of the list. We have also stayed at the Eden Roc down in Ascona... not even close to the quality of Villa Orselina and Eden Roc is nearly 4x the price!! The views are stunning, you are steps from the funicular down (to the town) and the tram up (for hiking), and the best part of our stay... THE SERVICE!!! Among the best of the best we have ever experienced! (and that is saying a lot considering we only stay at 5-star hotels). CAN'T WAIT TO GO BACK!
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Leslie, Tel Aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel experiences we have had ever.Only drawback is the cost, very expensive.

10/10 Excellent

Alla, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Wonderful hotel... Highly recommended!

10/10 Excellent

sandy and rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel overlooking the city
Most luxurious accommodations in the region ! Great service food and amenities ! We enjoyed a wonderful stay. !

10/10 Excellent

Mature couple, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Locarno Hotel
Everything about the hotel is beautiful with superb food and level of comfort.

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful new hotel and spa, gorgeous suites.
Hotel is decorated and outfitted to the max. The view of Locarno and Ascona outstanding, overlooking the lake. Service very accomodating, food menu a bit limiting. Expensive, recommended for couples/adults. Pool very enjoyable also with spa services available.

2/10 Terrible

Carmen

Stayed 1 night in Sep 2023

10/10 Excellent

Marcel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Klein aber fein, uns haben vor allem die schöne Lage und das sehr freundliche Personal überzeugt.
Stayed 2 nights in Jul 2023
Response from Valentina Zorzato - Reservation Manager on 14 Aug 2023
Sehr geehrter Herr Marcel,Vielen Dank für diesen wunderbaren Kommentar und wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen von Orselina,

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöne und gepflegte Anlage.. Schönes und sauberes Hotelzimmer. Service war top, sehr freundliches Personal.
Stayed 3 nights in Jul 2022

10/10 Excellent

Urs

Stayed 3 nights in Jun 2022

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar único!!!
Excelente hotel y excelente servicio!!! Volvería sin dudas, el lugar y la cuidad súper tranquila y con excelente lugares para comer y descansar!!!
Stayed 3 nights in Jun 2022

10/10 Excellent

Markus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In der einen Nacht, die wir dort verbracht haben, haben wir uns ausserordentlich wohl gefühlt.
Stayed 1 night in Mar 2022

8/10 Good

Jean-Pierre

Stayed 2 nights in Mar 2022

10/10 Excellent

Bettina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Essen, Zimmer, sehr freundliches Personal, fantastische Aussicht einfach ein wunderbarer Aufenthalt! Wir kommen wieder!
Stayed 1 night in Mar 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hervorragend!
Wunderschön, gepflegtes und geschmackvoll eingerichtetes Hotel an traumhafter Lage. Sehr hohe Qualität von Service und Sauberkeit. Essen im Hotel sehr zu empfehlen.
Stayed 2 nights in Sep 2021

10/10 Excellent

Pesce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’accueil est vraiment professionnel, L’emplacement est magnifique avec un très beau jardin bien tenu et une vue sur le lac imprenable. L’hôtel dispose d’une vraie piscine avec service. Le prix est un peu surfait quand même
Stayed 1 night in Sep 2021

10/10 Excellent

Raphaël

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phantastischer Aufenthalt, haben unsere Erwartungen übertroffen,
Stayed 2 nights in Jul 2021

10/10 Excellent

Antonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr ruhig gelegen, perfekt für eine Auszeit.
Stayed 4 nights in Jun 2021

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumhafte Lage, wunderschönes Hotel und sehr freundliches und aufmerksames Personal - jederzeit wieder !
Stayed 1 night in May 2021

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
L’accueil, l'amabilité, la propreté, le site, le spas, la cuisine Tout était vraiment parfait
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa Orselina zurecht ein Small Luxury Hotel....
Ein sehr angenehmer Aufenthalt in der Villa Orselina. Die Zimmer sind wunderschön mit Blick auf den See, der Pool liegt in einem geschützten Bereich, nicht einsehbar von der Rezeption und Restaurants. Wir kommen gerne zurück.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Séjour très agréable dans ce bel hôtel de luxe: la superbe vue, la belle piscine chauffée extérieure sont ses points forts.
Stayed 1 night in Apr 2021
Response from Paola on 30 Apr 2021
Cher Monsieur Nous sommes heureux d'apprendre que vous avez passé un bon séjour à la villa Orselina. nous serions heureux de vous accueillir à nouveau et nous vous souhaitons le meilleur jusqu'à votre prochain séjour. Salutations Villa Orselina Team

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Lage und Zimmer, Essen verbesserungsfähig
Schöne, geräumige Zimmer mit toller Aussicht. Sehr freundliches Personal. Frühstück nicht auf 5*-Niveau (Auswahl überschaubar, Brotkrumenreste in bereitstehenden Brotkörbchen, in frische Schalen hineinragende Pflanzen). Die im Voraus gebuchte Halbpension war enttäuschend. Das Degustationsmenu war über unsere 5 Tage stets dasselbe und bestand aus Speisen, die sowieso auf der Abendkarte waren. Alternativ konnte man aus der ebenfalls überschaubaren Abendkarte wählen. Nach drei Abendessen (in sehr unterschiedlicher Qualität: sehr dürftig während der im Saal nebenan stattfindenden Hochzeitsfeier, sehr gut am zweiten Tag, durchschnittlich am dritten Tag) konnten wir uns nicht mehr auf einen erneuten Abend im Orselina-Restaurant freuen und gingen nach Abmeldung auswärts essen. Die Qualität des in der Nähe liegenden Restaurants hat uns deutlich mehr überzeugt. Die lächerliche Entschädigung für unseren Nichtbesuch des Abendessens betrug den halben Preis einer Vorspeise. Unserer Meinung nach ist die Küche des schönen Hotels deutlich überbewertet. Der Spardruck ist offenbar so gross, dass wir das als Gäste in einem nicht günstigen 5*-Hotel doch deutlich spüren. Dennoch war es ein schöner Aufenthalt an einem sehr schön gelegenen Ort!
Stayed 5 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aufenthalt war zu unserer vollkommenen Zufriedenheit. Super Lage und Aussicht
Stayed 2 nights in Sep 2020

10/10 Excellent

Pius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes, gepflegtes und ruhiges Hotel. Aufmerksamer Service, gutes Essen, helles und geräumiges Zimmer, tolle Poolanlage. Auch unser Hund war willkommen. Wir kommen gerne wieder.
Stayed 4 nights in Sep 2020

8/10 Good

Heribert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weiter zu empfehlen.
Essen war nicht überzeugend. Aussicht traumhaft. Reception sehr freundlich.
Stayed 2 nights in Sep 2020

10/10 Excellent

Daniel, Muraz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique hôtel en dessus de Locarno avec un accueil très chaleureux. Le personnel est très aimable et disponible. Le chambres propre et spacieuses avec un balcon côté lac. Merci à tout le staff et nous nous réjouissons de revenir prochainement.
Stayed 4 nights in Aug 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
infach toll
Manchmal sagt die Aussage wir wollen in 6 Wochen wieder hin einfach Service Essen Aussicht super . Kommentar von einem Vielreisenden
Stayed 3 nights in Aug 2020