Ratings based on 36 Verified Reviews

4.8 out of 5
76% of guests recommend
5.0 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia-verified reviews
5 out of 5
Recommended
for Everyone
by a verified traveller from Singapore

Luxurious Hotel with a breathtaking view.

Posted 05-Aug-2018
Pros: Quiet and remote location, phantastic view, excellent Spa, generous and spacious room and balcony, excellent restaurant and kitchen, superb staff.
Cons: Some floor boards of the restaurant terrace are crumbling, twisted and deteriorating, where exposed to sunlight and rain. Danger of tripping.
Location: At a mountain slope in Paradiso/Lugano (some restaurants). City walk and lake walk close by staircase downhill or eCar. Ferry for lake-tours close by.
We - elderly couple - were fortunate to spend 5 days/nights in this beautiful hotel. Access first seemed to be difficult - only by car/taxi - but then proved to be easy. The hotel is providing small eCars for city trips free of charge or conveniently would arrange for any transport. Also, for the physically fit there is a staircase shortcut downhill that directly leads to the lakeside. The hotel is sited halfways on the slope of a mountain with a terrific view of City of Lugano, the lake and the mountain range behind. The suite is extremely modern, generous, spacious, clean and luxurious. Toilet, shower, sink and single standing bathtub are in separated areas conveniently to be used by two persons at the same time. The room is quiet with soundproof sliding doors floor to ceiling and remote-controlled jalousies. We preferred to keep them open even at night to enjoy the starry sky and the lighted-up city panorama from our bed. Breakfast at the huge terrace is phantastic thanks to the very polite and helpful waiters, managers and chefs who prepare everything you want fresh and to the order. So, without fail is the evening dinner restaurant at the same place. We enjoyed very much the arts of a guest-chef from Sansibar. The Spa and pool area are luxurious and flawless. Despite some Lambhorghini, Lotus and Maserati racers on a pit-stop and some construction work in the vicinity we enjoyed a peaceful and relaxing stay and would come back anytime. Cordial thanks to staff and mgmt.
Comment from Hotel Management
09-Aug-2018 by F.O., Hotel Management
Dear Jo, on behalf of the whole team of THE VIEW Lugano we would like to thank you first of all, for staying with us, and moreover for taking time to give us such a wonderful feedback. We are immensely glad that you had the opportunity to enjoy your stay to the fullest, from the relaxing and stunning location in the mountains, to the service and quality of the food during your meal experiences at our restaurant. We are truly grateful for such positive and detailed comments. Our team hopes to welcome you in the nearest future for another unforgettable and relaxing stay. Kind regards, THE VIEW Lugano
5 out of 5
by a verified traveller

Posted 30-Jul-2018
Comment from Hotel Management
09-Aug-2018 by F.O., Hotel Management
Thank you for staying at THE VIEW Lugano and for giving us such a wonderful feedback
5 out of 5
Recommended
for Everyone
by a verified traveller

Posted 06-Mar-2018
Hotel lives up to its name, the views are excellent, the staff are very helpful. Will definitely be going back and certainly recommend it.
Comment from Hotel Management
21-Mar-2018 by Sandro P., Hotel Management
Dear Guest, many thanks for your glowing review regarding THE VIEW Lugano! It is of an extreme value for us to read that you had a memorable stay with us and that you enjoyed the breathtaking view from our rooms, as well as our service. We very much hope to welcome you soon again. Kindest regards
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 19-Feb-2018 on Hotels
5 out of 5
Recommended
for Everyone
by a verified traveller from little rock, Arkansas

Paradise

Posted 03-Dec-2017 on Orbitz
We loved every single aspect of this place. The staff went above and beyond. The electric cars were fun and free. When we come back to Lugano we will be staying here! The view was perfect! We have nothing but great things to say about our stay at the view! Caio’
Comment from Hotel Management
13-Dec-2017 by Sandro P., Hotel Management
Dear Christopher, Thank you so much for taking the time to review THE VIEW Lugano. It is a great pleasure for us to read that you had a memorable stay with us and that you enjoyed out junior suites with their breathtaking view over Lake Lugano, that the help of our team was precious for you and that you appreciated the facilities we offer, such as the SMART cars. We look forward to welcoming you soon again Kind regards
5 out of 5
by Vadim

5 star service and experience

Posted 25-Sep-2017 on Hotels
By far the best hotel experience I have ever had. There is no comparison to the attention and outgoing service which the entire staff provided for us. We had each and every detail met to the highest levels. From the modern, high tech and beautiful rooms to the luxurious spa and restaurant, everything was outstanding. We used one of the smart cars to go to a local restaurant and they took care of the reservations as well as entered the address into the navigation system for us. I would certainly recommend this hotel to all if you are staying in Lugano or near Como.
Comment from Hotel Management
28-Sep-2017
Dear Mr Vadim, Thank you for your glowing review of THE VIEW Lugano. I am thrilled to read of what a marvellous stay you had and hope the fond memories you took away with you shall bring you back on a future visit. It was a great pleasure to have you staying with us and I very much hope to welcoming you back. Warm regards, THE VIEW Lugano
4 out of 5
Recommended
for Everyone
by a verified traveller from Belgium

Nice view

Posted 22-Aug-2017
Small boutique hotel. Quiet and modern. Good food but nothing special
Comment from Hotel Management
28-Aug-2017 by Sandro Pecorelli, Hotel Management
Dear Peter, Thank you very much for taking the time to share your experience. We are glad you enjoyed your stay at THE VIEW and the wonderful view over Lugano as well as the modern design and facilities we provide: your satisfaction is very important for us! We look forward to having you back soon in our boutique hotel. Kind regards
5 out of 5
Recommended
for Everyone
by a verified traveller from GB

Excellent hotel, amazing experience

Posted 01-Aug-2017
As soon as we got out of taxi we entered paradise! The hotel staff were very attentive, friendly and helpful to say nothing. They also were very helpful chasing our baggage that got lost in the airport( luckily it was found and delivered to the hotel). The cleanliness was outstanding. At no point our room was left even with slight fingerprint let along anything else. Just perfect, sparkling clean! The hotel was really quiet, just some pleasant and relaxing live piano play which, in my opinion, just added some romantic atmosphere. The breakfast was lovely with a lot to choose from, lovely way to start your day. And last but not least, the view. Well as the hotel name suggests, the view was great, whether it was sunset or sunrise, sun or thunder storm, day or night lights that reflected in the lake. Would definitely recommend this beautiful hotel if you are after a pleasant, relaxing holiday with high service.
Comment from Hotel Management
28-Aug-2017 by Sandro Pecorelli, Hotel Management
Dear TD, thank you so very much for taking the time to review our boutique hotel on Expedia. I am absolutely thrilled to read of what an enjoyable and memorable stay you had with us. It is of enormous value to us to receive these reviews, and always lovely to read of how people feel when they stay here. We look forward to welcoming you back on a future occasion, and hope you shall regard THE VIEW Lugano as your Lugano home. Warm regards,
5 out of 5
by Christian

Room with a view...

Posted 05-Jul-2017 on Hotels
Contemporary design, impecable service, outstanding cuisine, and of course, amazing views. We were initially planning on staying at Lake Como, but so glad we opted for Lugano instead. The View was over the top on every measure, just perfect. From the complimentary electric cars to the more laid back pace of Lugano itself, The View was a 6 star experience, and worth every penny.
Comment from Hotel Management
08-Jul-2017
Dear Christian, First of all we would like to thank you for your kind review. It is a great pleasure to read how enthusiastic you are about the perfect location of the hotel, the comfort of the rooms and the complimentary use of our electric Smart cars. We are also thrilled to read that you are very impressed by the view and that it was a 6 star experience. We look forward to welcoming you back at THE VIEW Lugano. Warmest regards,
5 out of 5
Recommended
for Everyone
by a verified traveller from Las Vegas, NV

Gorgeous, modern luxury boutique hotel

Posted 05-May-2017
THE VIEW is a beautiful modern boutique hotel with every amenity at your fingertips. The staff is incredibly courteous and determined to meet your every need. True to its name, THE VIEW showcases gorgeous views of Lake Lugano and this charming little town. I highly recommend THE VIEW Lugano as a relaxing destination to get away from all your stresses and concerns.
Comment from Hotel Management
07-May-2017 by Sandro P., Hotel Management
Dear Mark, I was thrilled to learn that you enjoyed your experience with us and that you appreciated our modern Junior Suites. Thank you for the positive comments regarding the staff, who strive every day to make the stay of our guests memorable. I do hope I have the pleasure of welcoming you back to THE VIEW Lugano in the not too distant future. Best wishes