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Room type

Double Room Garden Floor

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Standard Double Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Superior Double Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Junior Suite

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Superior Junior Suite

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Junior Suite Executive

Max Occupancy: 3 guests (up to 2 children, 2 infants)


Max Occupancy: 3 guests (up to 2 children, 2 infants)

Single Room

Max Occupancy: 1 guest


Get an overview of this hotelFamily-friendly hotel with 2 restaurants and full-service spa



This family-friendly Lugano hotel is located near the airport, within 1 mi (2 km) of Palazzo dei Congressi, Parco Ciani, and Cantonal Art Museum. University of Lugano and Piazza della Riforma are also within 1 mi (2 km).

Hotel Features

This hotel features 2 restaurants, a full-service spa, and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a health club, a fitness center, and a bar/lounge.

Room Amenities

All 78 soundproofed rooms provide free WiFi, free wired Internet, and DVD players. Comforts include pillow menus and down comforters, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Grand Hotel Villa Castagnola features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

Business amenities at this 5-star property consist of a 24-hour business center, limo/town car service, and meeting rooms. Event facilities measuring 4864 square feet (452 square meters) include conference space. This luxury hotel also offers a health club, a fitness center, and a sauna. Onsite valet parking is complimentary. A total renovation of this property was completed in 2015.

  • Year Built 1880 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Number of floors - 5 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 78 
  • Bar/lounge 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Conference space 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • Hair salon 
  • Health club 
  • Tours/ticket assistance 
  • Luggage storage 
  • Turkish bath/Hammam 
  • Dry cleaning/laundry service 
  • Laundry facilities 
  • Library 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 10 
  • Multilingual staff 
  • Free valet parking 
  • Garden 
  • Terrace 
  • Safe-deposit box at front desk 
  • Beach umbrellas 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Number of restaurants - 2 
  • 24-hour business center 
  • Conference space size (feet) - 4864 
  • Outdoor tennis court 
  • Conference space size (meters) - 452 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Steam room 
  • Indoor pool 

Family Friendly Amenities

  • Indoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Outdoor tennis court  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • DVD player  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free valet parking

Room Amenities

  • DVD player 
  • Private bathroom 
  • Desk 
  • Soundproofed rooms 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Balcony 
  • Climate control 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (limited hours) 
  • Down comforter 
  • Individually decorated 
  • Pillow menu 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.

Le Relais - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Ristorante Arte al Lago - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open select days.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna, a steam room, and a fitness center.

Spa Services

Clarins Wellness Corner has 2 treatment rooms. Services include deep-tissue massages, massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

  • Deep tissue massage 
  • Steam room in spa 
  • Number of treatment rooms 2 
  • Manicures and pedicures 
  • Body scrubs 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is Noon

Payment types


Pets allowed, Only dogs are allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

This hotel will place a credit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.


You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: CHF 4.70 per person, per night. This tax does not apply to children under 15 years of age.
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • The property is a member of the Small Luxury Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

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