expedia

Reviews

4/5 Good
416 reviews

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    4.1

    Very Good

    5 - Excellent
    134
    4 - Good
    211
    3 - Okay
    48
    2 - Mediocre
    22
    1 - Poor
    1
    4.2
    Cleanliness
    4.4
    Service and Staff
    4.0
    Amenities
    3.9
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 3 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 7 nights in Nov 2019

    2/5

    • Liked: Cleanliness

    Very disappointed.

    Not a 4star hotel. Needs updating. We requested a high floor yes we know any request is not guaranteed. What we were given was a low floor room next to reception and the thoroughfare to toilets and restaurant bar. We asked to be moved was told hotel full. Only room available was an apartment which we took. What we didn’t realise there was a delivery EVERY MORNING at 7.30. Reception staff not helpful.

    Stayed 7 nights in Nov 2019

    3/5

    • Disliked: Amenities

    I did not like reception because they did not give us the information to the questions we asked up on arrival. No water in swimming pool toilets, lack of food in the restaurant, very repetitive food and when some of it finishes they do not replace it. There is no information about towels changing in the bathroom, you have to ask for clean towels to be changed when needed.

    Stayed 7 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service
    • Disliked: Amenities, property conditions & facilities

    The hotel and our room was in a good location close to pool and beach. Being close to the beach was a bonus. I was happy with the staff everyone including guests were lovely. As in the name of the hotel, it was indeed a relaxing place to be. Really happy. The biggest dissapointment is the room did not have AC. There was only a ceiling fan in the bedroom. Coming in from a hot day felt horrible. The bathroom did not have any fan or air being extracted so the bathroom was very warm all the time and especially after a shower was incredibly humid. Overrall the hotel is lovely and good people working there. Food veriety was good. Needed clearer labels on meats used in things like bolognase or meatball but the chef is always happy to help answer questions. Sadly at breakfast twice I saw a sausage or bacon piece fall in to the baked beans so isnt helpful maybe to have them so close if you are vegeterian. Overrall food was good. The staff working during meal times cleared up very kindly and were very helpful when asked a question. Always happy which is good to see.

    Stayed 4 nights in Oct 2019

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