Pillow-top beds, desk, blackout curtains, soundproofing

Reviews of Login Heping Tianjin

3.5 out of 5
Login Heping Tianjin
XINING ROAD,HEPING DISTRICT, 37, Tianjin, TSN

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 115 reviews" "
Rating 8 - Good. 57 out of 115 reviews" "
Rating 6 - Okay. 22 out of 115 reviews" "
Rating 4 - Poor. 5 out of 115 reviews" "
Rating 2 - Terrible. 4 out of 115 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT BOOK this hotel. Rigged Rating.
This is the WORST experience we had booking with hotel.com. The rating is totally rigged! The rooms are big with a king and a queen bed in two rooms. The kitchen is nonfunctional and smells. It’s dirtier than a motel in the US. Very dated fixtures, dirty carpet, dirty and stinky bathroom and kitchen. Very poor fluorescent lightings, small towels and not well cleaned. The beds are ok but nothing special. The most ridiculous thing is we had to ask toilet paper from the front desk they pulled out from a box and handed to us like this was the most natural thing! There’s no lobby but only a small entrance. No Hotel restaurant. Location is good but the street is a one way street which makes it hard to get taxis. The price is a total ripoff. I heard later real 3 Star Hotel nearby only cost half. We only stayed one night instead of the two we booked. Very disappointed, Hotel.com. One more suggestion. Try to find a local person to book a hotel is you're going to China, especially anywhere other than Beijing and Shanghai.
Stayed 2 nights in Dec 2017

2/10 Terrible

Rachel, Vancouver BC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty and bad hotel but central location.
This is hotel is total disaster. The whole building and furniture look very cheap and dirty. There are big stain on the sofa and chairs that I can not even sit down on them. There is no non-smoking room in the entire whole. None of the staff can speak English. It is much worth than most of the cheap motels in North America but somehow Expedia put it in the "Four Star" category which is very misleading. I booked three nights at this hotel but could not stand it at all. I called Expedia right away to cancel the rest two nights and Expedia did it. This is the only good part. I highly suggest Expedia moved this hotel from the list since this is not even a "one star" hotel. It is for the poor local people but definitely not for people from outside China. Hotel staff can not communicate with clients at all. Other than that, non-smoking room does not mean anything to them. They just spry some perfume to the smoking room and assume it becomes non-smoking room. They have no common sense and any idea of hotel requests. Please Please Please remove this hotel from the list since I don't want anyone else to have such a bad experience like me.
Stayed 3 nights in Sep 2017

8/10 Good

Kun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Johnnie, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't ask for more at this price
Located quietly behind a shopping mall Area. Away from the crowd yet easily access to all the malls. 3 mins walk to the nearest MRT station. Simple and decent apartment with kitchen and living room. A pretty good price to accomodate my family of 4 paxs. The Front counter lady staff is both friendly and helpful. Although nothjng fantastic about the apartment, but definitely value for money.

6/10 Okay

Verified traveller

+. The hotel made a mistake and upgraded me and the bathroom was quite nice. The location is good and rate acceptable. _ The room I was given first smelled of smoke. The halls and some things in disrepair. The towels were worn. It is not so foreigner friendly. There was very little service. The Internet was not working for half my stay of four days. It did accept my pet with no extra charge. Overall it was okay.

6/10 Okay

Leon, SF

Liked: Room comfort
Disliked: Property conditions & facilities
The hotel picture is an artist rendering, not real
First, let me say that I like this hotel for it's price point and the large apartment rooms. This is a place I will return. Just understand that this hotel is undergoing a full renovation, no breakfast etc. I was unhappy initially at the actual look and feel compared to the picture they gave Expedia. Very different than the picture represented. No non-smoking rooms for now. Air con works great which is highly unusual for China. Outstanding location. Very helpful to have an excellent dry cleaners next door and Starbucks a block away. The rooms are decent but brace yourself for the hallway and lobby. Room cleanliness is very average. The nearby church bells go off at 6am but it is tolerable. The staff is effective if you are patient. They were generally helpful when needed.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Location is good. Facilities is disappoint.
Needs more cooking equipment as self service apartment. Telephone didn't work.

8/10 Good

Colin, Leicester, England

Liked: Cleanliness, room comfort
Disliked: Staff & service
Wifi didn't work and map totally incorrect
The hotel is nowhere near located on map. Come on Hotels.com This is a regular error and causes no end of problems finding hotels.

8/10 Good

Chris, Beijing, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel Close to City Center
Stayed at this hotel twice during the holidays. Rooms are big, many restaurants and shops nearby. Cable TV stations include HBO and MTV, among others. Close to the subway station.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Its like service appartment. Big bedroom with Drawing room and separate Kitchen equipped with Gas stove, microwave, ftidge etc. Reasonably clean

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Dan, los angeles

Liked: Staff & service, room comfort
Disliked: Cleanliness
Room cleaning
Very dirty carpets. Looks never cleaned. They do need replace new carpets. Comfortable bedding! Nice hotel staff but still need training to be the best.

8/10 Good

Ela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Rotten floor, dirty carpet, small room, nothing matches with pictures on website. It says 70m2 room but it looked way small than 7m2. But staff said that was it! Very disappointed.

10/10 Excellent

Colin, Leicester, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big thumbs up!
All of the reception staff spoke superb English. The room was perfect, lots of space and very comfortable. I will stay here again the next time I visit Tianjin.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Tianjin Modena
Hotel location is good, near malls and eateries. Though hotel is not new, cleanliness is still acceptable.

10/10 Excellent

leslie

Liked: Staff & service, property conditions & facilities, room comfort
They have a self serve laundry room that is very convent. The location is also great, close to shopping and restaurants.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
very good experience good for tourists. Not bad for business travelers too.

6/10 Okay

Verified traveller

Average Value
Pretty rundown place. Spacious room but basically basic.

10/10 Excellent

Hang Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

yuna, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice to stay and comfortable
I stayed 3nights there. The location is okay. There are several shopping malls around there. And room was very good. I would be stay longer when i visit to Tianjin next time.

10/10 Excellent

Tom, New Hampshire, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment style hotel!
Hotel offered rooms in an apartment building so it was very roomy with kitchen facilities. Rooms were clean, comfortable and well maintained. Staff was friendly and helpful and spoke enough English so there were no misunderstandings. Be prepared for a required $ deposit for every night you stay and they ask for it in cash, it is returned at the end but plan for it so you are not caught short. Overall a very satisfying stay and will stay there again!

10/10 Excellent

ask43, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just like home away from home
There was enough space to relax and put our suite cases. Unfortunately, there was no bathtub and balcony as described on Hotels.com's website. I asked the hotel personals, they said that none of their room has bathtubs and only one of the 3rd floor room has balcony. So Hotels.com should change on their website. The location is fine. Most of the places we wanted to see are reachable by taxi around 8-12 yuan. There is a "Home Cooking"restaurant on the side street behind the hotel. The servings are so big and at reasonable price. Also tasted good. We had it packed and brought it back to our apartment for the next 2 meals. To get there, you will walk through some shabby sidewalks. We enjoyed our stay for 3 nights. Also did our laundry there since it was our mid-trip stop.

10/10 Excellent

Keith S, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place for family
Very good location near to shopping mall and subway. Booked a 2-bedroom deluxe for 2 adults, 3 kids and it was quite spacious. Now comes with free Wifi and although my family didn't use the facilities, we could feel that they put in extra efforts to make their guests comfortable. Complimentary drinks at the lobby, clean towers and distilled drinking water provided at the gym are just some good examples. My only concern is the cleanliness (eg. there are liquid stains on the sofa set) and the bathroom flushing is faulty but really not a big deal. other than that, it's worth every penny.

4/10 Poor

Min, Bournemouth UK

Disliked: Staff & service, property conditions & facilities, room comfort
A disappointing experience overall
I am very disappointed at the overall service quality of this service apartment. 1. Breakfast options are very limited and the quality of the food is appalling. 2. No washing machine is available. This is not acceptable for a service apartment. 3. Laundry service was no prompt. My jacket was returned to me without washing and there was no note left. When I called the reception to question, I was told the reason the cloth was not washed was because there was a tear at one of the sleeves which isn't true. 4. The electrical sockets on the floor are all loose, health and safety hazard 5. Wifi signals are very weak and drop constantly. When I called to question, I was told it must be my laptop's fault not the rooter, not helpful at all.

10/10 Excellent

Peter, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good and comfy apartment hotel
my second stay at this apartment style hotel with fully equipped kitchen. very clean, good air conditioning in huge sitting & bedroom. next door to a 24hr convenient shop and 7-11 is just 100m across the road. lots of shopping and eatery nearby. subway/mrt/underground tube is a short walk away.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location and good service but not clean
We went to Tianjin for a night away. The hotel is well located near restaurants and shops. The staff were helpful and the room set up was good for our family of floor. We were just disappointed that the hotel was so run down and the room was dirty.

8/10 Good

Sophia, Tianjin

Liked: Staff & service, room comfort
Great all around except for cleanliness
Amenities really nice. Free coffee/coco dispenser in the lobby. Good variety of English TV channels. Lots of stores near by. But the rooms need to be cleaner.

8/10 Good

romantic815, Newark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice for family
very nice hotel,great location, get free upgrade

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

tcpoh, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
The rooms are really big and clean. The location of the hotel is also good as it is near many shops and shopping malls. I would definitely recommend this hotel to anyone who wants to travel to tianjin  

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fashionable
Nice Environment , room size, close to one of the main pedestrian in Tianjin

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
We enjoyed the convenience of the hotels location, breakfast was good and staff although not fluent in english tried hard to work out our requests but we were very disappointed when we organised transport to the cruise terminal through the hotel to find out later we were well and truly overcharged by 100's of RMB.

8/10 Good

Claire

Liked: Cleanliness, property conditions & facilities
Cosy but only one bathroom
We stayed in a 2-bedroom deluxe apartment for family of 4. Nice comfortable bed & cosy. Good location. But only one bathroom with glass doors somewhat impractical. Only one person can use at a time. No wifi in room.

6/10 Okay

TADASHI

Liked: Cleanliness, staff & service
ホテル情報
ホテル名が変更しています。電話を通じません。最悪でした。
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

HsienCheng

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

mm

Liked: Cleanliness, room comfort
リピートしました
値段も手ごろ、場所も便利なので、気に入っています。長期滞在にも向いていると思います。ビジネス利用に最適と思います。

8/10 Good

芳芳

Liked: Cleanliness, staff & service, room comfort
町の中心にあって、観光するのには便利
タワーが二つあり、チエック・イン時の説明がなく部屋を探すのに大変だった。エアコンの音がうるさい。 最上階だったので、市内の風景がよく見えてよかった。

8/10 Good

M, 中国

Liked: Staff & service, room comfort
便利な場所です。
・ホテルが苦手な人は良いと思います。家っぽいのが好きな方には良いと思う。 ・先払い限定なのだけが難点。RMBの領収書出ない。 ・新しくはないが。基本清潔。

2/10 Terrible

Man Hoi, HK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
差差差
未明白如何獲得4星,我覺得連3星都沒有。網上的照片應該是開業時拍的,我入住的情況是殘舊。沖涼的熱水開了3分鐘才有,時熱時冷。廚房的清潔情況不值一提。我住兩晚第二天清楚房間連水杯都不換。唯一可取是地方算是方便,下樓走兩三分鐘就有食店,其餘就不說了。不建議入住!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不近地鐵站,hotel.com顯示地圖位置和地鐵站名也錯的
不近地鐵站,hotel.com顯示的地圖位置和地鐵站名字都錯的,最好聯繫酒店櫃台問清楚!

6/10 Okay

HIRO, 日本

Liked: Property conditions & facilities
Disliked: Staff & service
マンションタイプのホテル
過去に5回程利用。部屋の広さとリーズナブルな料金が気に入り天津に来た時の常宿にしていますが今回トラブルがありましたのでコメントします。。今回は友達3人で1ベッドルームに宿泊、1人分の追加料金を払いエクストラベッドを事前予約していたのに準備されておらず。フロントで再度依頼するもエクストラベッドはないとの回答が。しかし再度確認させるとベッドがあるのが発覚。早速持ってきてくれと依頼すると追加料金が必要と言われた。すでに1人分の追加料金を払っている旨を伝えると、その料金にベッドは含まれていないと言うではないか。納得いかないので30分くらい粘り強く交渉した結果追加料金を取られることはありませんでした。今回のフロントは男性でしたがあまりにも業務に対して未熟。このホテルのイメージが悪くなった一件でした。中国ではよくあることですが、海外客を相手にするならばもっと教育が必要と思います。今回総合評価は3点とさせていただきました。

6/10 Okay

Verified traveller

Disliked: Cleanliness
差引0
予約時は浴槽付だったはずでしたがシャワーしかなかった。ソファーが汚れていたのは残念。しかし、ロケーションは便利なのが二重丸です。 タクシー呼び寄せサービスが有るとよいです。

4/10 Poor

Eddie, Hong Kong

Disliked: Cleanliness, staff & service
Not Good
No one clean up the room and when I asked for bottle water, towel and toilet paper, they don't have stock.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの方がとても優しかったです。 部屋も広々としていて 2人では十分な広さでした。 床が少し汚かったり、 ソファが少し汚れてたりしてましたが ベッドやバスルームは清潔でした

6/10 Okay

nozawa, japan

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
立地は抜群だが
やはりマンション型のホテルなので部屋自体はいいが その他の設備には全く期待してはいけない。 朝食は、他のホテルに比べ安いがレストランと呼べない場所で食事をとることになる。 けっして観光に行く人には勧められない。

8/10 Good

MARCIO, BELO HORIZONTE

Liked: Room comfort
BOM CUSTO BENEFICIO
QUARTOS BONS,