Exterior

Reviews of Radisson Hotel Tianjin Aqua City

4 out of 5
Radisson Hotel Tianjin Aqua City
No 6 Jieyuan Road, Hongqiao District, Tianjin, Tianjin

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 31 reviews" "
Rating 8 - Good. 14 out of 31 reviews" "
Rating 6 - Okay. 6 out of 31 reviews" "
Rating 4 - Poor. 3 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Hung Siang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Wifi access
Everything is good except the WIFI strength is horrible. Even have difficulty obtain the necessary connection to access email. Luckily I am on golfing trip to Tianjin. If you are on business trip and require wifi access to conduct business, then you better think twice to check in to this hotel. I have to consume almost close to US40 of my own data plan to communicate although I am on leisure trip to Tianjin.
Stayed 8 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Not bad, as expected
Just a quick stay over.
Response from Aqua Holiday Inn on 30 Apr 2016
Thank you for staying at our Hotel, and for taking the time to post a review of Aqua Holiday Inn, We appreciate your kind comments about your stay and we look forward to seeing you when your travels bring you back.

8/10 Good

China Dave, Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facility, easy to access
A subway stop right outside the door and a good-sized mall attached. Nice staff. The electricity in our bathroom stopped working and we told the desk clerk on our way out for the day. When we returned that evening, it had been repaired. Be aware that, if you pay Expedia with a U.S. credit card, the hotel will want a sizable cash deposit for incidentals. We were unprepared for this, so we ended up having to hand over all the cash we had with us. Getting the deposit back at the end of the stay was easy, but travelers might want to plan ahead.
Response from Aqua Holiday Inn on 18 Dec 2015
Thank you for staying at our hotel, and for taking the time to post a review of the Aqua Holiday Inn. We appreciate your kind comments about your stay and we look forward to seeing you when your travels bring you back!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Aqua Holiday Inn on 18 Dec 2015
Hi Michael, Thank you for staying at our Hotel, and for taking the time to post a review of Aqua Holiday Inn, We appreciate your kind comments about your stay and we look forward to seeing you when your travels bring you back.

10/10 Excellent

Paul, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel, close to city centre and CBD.
Easy check in, room was spacious and large clean bathroom, we were on 7th floor, some street noise (car horn honking at the intersection) particularly in the morning but didn’t affect us, if you are very noise sensitive maybe request a room on the higher floors, there was construction going on across the road as well, Hotel had left a letter about this and ear plugs if the noise was too much but didn’t notice any construction noise at all at any hour of the day.
Response from Aqua Holiday Inn on 18 Dec 2015
Hi Paul, Thank you for staying at our Hotel, and for taking the time to post a review of Aqua Holiday Inn, We appreciate your kind comments about your stay and we look forward to seeing you when your travels bring you back.

6/10 Okay

Klaus, Denmark

Disliked: Property conditions & facilities
Checkout very slow
Response from Aqua Holiday Inn on 18 Dec 2015
Hi Klaus, Thank you for choosing Aqua Holiday Inn and visit in Tianjin.I would like to apologize your stay was not 100% satisfactory.Guest comfort and satisfaction are of the utmost concern to us, and we are sorry for any inconvenience you experienced. We are committed to every possible effort to provide a pleasant environment and comfortable accommodations. The feedback we receive from our valued guests, like you, enables us to target problem areas. Thank you for staying with us and we hope you give us a chance to make your stay as best as it can be.

10/10 Excellent

Doris, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel!
I booked the hotel room for my parents who had a medical examination appointment in a hospital close to Holiday Inn. According to my parents' comments, they are satisfied with the service. The room is clean, the staffs are friendly. Location is of course very good to meet their requirements.
Response from Aqua Holiday Inn on 18 Dec 2015
Thank you for staying at our Hotel, and for taking the time to post a review of Aqua Holiday Inn, We appreciate your kind comments about your stay and we look forward to seeing you when your travels bring you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Aqua Holiday Inn on 20 Feb 2016
Thank you for staying at our Hotel, and for taking the time to post a review of Aqua Holiday Inn, We appreciate your kind comments about your stay and we look forward to seeing you when your travels bring you back.

8/10 Good

Bob, Adelaide SA 5000, Australia

Liked: Cleanliness, staff & service, room comfort
Good Hotel under renovation.
Due to renovations the hotel is trying hard to look after customers but some area of hotel are in a mess.
Response from Aqua Holiday Inn on 18 Dec 2015
Thank you for staying at our Hotel, and for taking the time to post a review of Aqua Holiday Inn, We appreciate your kind comments about your stay and we look forward to seeing you when your travels bring you back.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Food
The Hotel's location is great since the 3rd floor leads directly to a shopping mall & food court. The food in the hotel was just about average & exact same dishes both for the lunch & dinner buffet. However the food court at the attached mall was what saved me.
Response from Aqua Holiday Inn on 20 Feb 2016
Thank you for choosing Aqua Holiday Inn and visit in Tianjin.I would like to apologize your stay was not 100% satisfactory.Guest comfort and satisfaction are of the utmost concern to us, and we are sorry for any inconvenience you experienced. We are committed to every possible effort to provide a pleasant environment and comfortable accommodations. The feedback we receive from our valued guests, like you, enables us to target problem areas. Thank you for staying with us and we hope you give us a chance to make your stay as best as it can be.

8/10 Good

JY

Liked: Staff & service, room comfort
Response from Aqua Holiday Inn on 20 Feb 2016
Thank you for staying at our Hotel, and for taking the time to post a review of Aqua Holiday Inn, We appreciate your kind comments about your stay and we look forward to seeing you when your travels bring you back.

8/10 Good

roby, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的酒店
酒店靠近地鐵站,打車及坐公車都方便。隔鄰就是兩個大型商場,購物和飲食都非常好。不過,前台的接代需要提升,我等了10分鐘才有一位男生幫我辦理入住手續,另外兩位女生就只是招呼一個多疑問的住客,又另外兩位女生不理會插隊,直接和插隊人士辦理入住手續。
Stayed 4 nights in Oct 2018

8/10 Good

Chung C Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置好,整体上不错😀
整体不错!住了一晚,唯一只是在浴室的洗手皂没找到,我用了沖涼液洗手,其他都OK!入住时酒店员工热情可嘉,要保持对客人的需求敏感度.位置好方便,地铁近,附近食肆選择多.
Stayed 1 night in Oct 2018

4/10 Poor

TOMIO

Disliked: Cleanliness, property conditions & facilities
清潔感が無い。朝食も雑準備少ない、プールは青カビや清掃が出来ていない。サウナはあるが電源を入れてない。客が自分で入れるなど勝手すぎる。サウナの中には従業員の洗濯ものが干してある。サービスの思いが感じられない。サウナは温まる迄時間が必要、客が自分で入れるなど直ぐには使えないなど酷すぎる。子供の遊ぶエリアがあったが清掃した形跡がない。汚い。次に泊まる事は無い。
Stayed 4 nights in Aug 2018

8/10 Good

SAU PING

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

DONG BUM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
근처에 큰 쇼핑몰에 음식점들이 많아 좋았습니다.

10/10 Excellent

Selvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reconended

6/10 Okay

Sonny, 日本

Disliked: Property conditions & facilities
地下鉄、ショッピングセンターに隣接するホテル
チェックインも問題無く完了。部屋も広く満足。設備の老朽化(時計、冷蔵庫、シャワー)が見られ、都度修理がされていれば、なお快適。

10/10 Excellent

EUNJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
へー
シャワー室の水切りが悪い。漏れてトイレ場所がびしょ濡れ。
Response from Aqua Holiday Inn on 12 Mar 2016
こんにちは Thank you for taking the time to review our hotel, Sorry I can not type Japanese, わたしのことを许してください. and we are very sorry for what happened during your stay. Please note that your comment has been shared with managers and we will try to improve the situation. We hope you will give us another chance in the near future. Leo Zhao Channel Specialist.

8/10 Good

TOMIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Aqua Holiday Inn on 18 Dec 2015
Thank you for staying at our Hotel, and for taking the time to post a review of Aqua Holiday Inn, We appreciate your kind comments about your stay and we look forward to seeing you when your travels bring you back.

6/10 Okay

Mauricio, Campinas.SP. Brazil

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel OK! I can come back.
Business trip - Nice room, Nice breakfast but service is so so.
Response from Aqua Holiday Inn on 18 Dec 2015
Hi Mauricio, Thank you for choosing Aqua Holiday Inn and visit in Tianjin.I would like to apologize your stay was not 100% satisfactory.Guest comfort and satisfaction are of the utmost concern to us, and we are sorry for any inconvenience you experienced. We are committed to every possible effort to provide a pleasant environment and comfortable accommodations. The feedback we receive from our valued guests, like you, enables us to target problem areas. Thank you for staying with us and we hope you give us a chance to make your stay as best as it can be.

8/10 Good

陳先生, 臺灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
硬體設施不太習慣
因當天入住時,天氣已炎熱到近30度,但晚上回到飯店卻無法開啟冷氣,雖然反應後送來一台電風扇,但總是感覺在硬體(空調)設備上的這段時間無法制冷感到非常不習慣,建議應該端看每天的天氣狀況,而非抓一個時間區間來控制何時開放冷氣。
Response from Aqua Holiday Inn on 19 Dec 2015
尊敬的客人,您好,感谢您抽出您的宝贵时间来反馈您的住宿体验,本着让客人100%的原则,我们会认真的处理你所提出来的问题,在此感谢您对我们酒店的支持,我们期待着您下一次的光临!

8/10 Good

Roman, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置及酒店設施良好
酒店在地鐵後面, 外出方便(可惜暫時不能直達天津機場). 酒店房間闊落, 上網快, 熱水充足. 早餐雖然是貴點, 但值得的.
Response from Aqua Holiday Inn on 19 Dec 2015
尊敬的客户,十分感谢您一如既往的支持和信赖,我们会再接再厉。期待您的下一次光临~!

8/10 Good

udamamo, Kanagawa ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便利な立地条件
地下鉄の西北角駅からすぐ近くにあること、また、隣がアクアシティーというショッピングセンターになっていて、立地条件がすばらしいところでした。今後、地下鉄が国際空港迄繋がれば、一回の乗り換えで来れます。お値段も朝食込みで7000円だったので、そこそこお手頃な価格でしょう。
Response from Aqua Holiday Inn on 18 Dec 2015
Udamamo こんにちは Sorry I can not speak Japanese. But Thank you for staying at our hotel, and for taking the time to post a review of the Aqua Holiday Inn. We appreciate your kind comments about your stay and we look forward to seeing you when your travels bring you back to Tianjin.

10/10 Excellent

尘嚣, 北京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好酒店,还会再次入住
五星级的假日酒店,价钱公道,房间超大超舒服,在这个位置不错了,楼下就是商场,十分方便!推荐!
Response from Aqua Holiday Inn on 19 Dec 2015
尊敬的客人,感谢您分享您的入住体验,您的支持是我们最大的动力,欢迎您下次再来!

8/10 Good

vic, Hong Kong

Liked: Cleanliness, staff & service, room comfort
fair
The room is clean. But the lobby is a a bit smelly,it should be caused by the breaking of drain outside the hotel building.
Response from Aqua Holiday Inn on 18 Dec 2015
Hi Vic Thank you for choosing Aqua Holiday Inn and visit in Tianjin.I would like to apologize your stay was not 100% satisfactory.Guest comfort and satisfaction are of the utmost concern to us, and we are sorry for any inconvenience you experienced. We are committed to every possible effort to provide a pleasant environment and comfortable accommodations. The feedback we receive from our valued guests, like you, enables us to target problem areas. Thank you for staying with us and we hope you give us a chance to make your stay as best as it can be.

4/10 Poor

Hovan

Disliked: Cleanliness, property conditions & facilities
Response from Aqua Holiday Inn on 20 Feb 2016
Thank you for choosing Aqua Holiday Inn and visit in Tianjin. I would like to apologize your stay was not 100% satisfactory. Guest comfort and satisfaction are of the utmost concern to us, and we are sorry for any inconvenience you experienced. We are committed to every possible effort to provide a pleasant environment and comfortable accommodations. The feedback we receive from our valued guests, like you, enables us to target problem areas. Thank you for staying with us and we hope you give us a chance to make your stay as best as it can be.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Terrible reception
Terrible reception, the personnel took almost 20 minutes to figure out that last name is behind my given nave on the booking list. And before that, for his point of view, I have not booked this hotel or the confirmation e-mail was a mistake... Amazing!
Response from Aqua Holiday Inn on 18 Dec 2015
Thank you for choosing Aqua Holiday Inn and visit in Tianjin.I would like to apologize your stay was not 100% satisfactory.Guest comfort and satisfaction are of the utmost concern to us, and we are sorry for any inconvenience you experienced. We are committed to every possible effort to provide a pleasant environment and comfortable accommodations. The feedback we receive from our valued guests, like you, enables us to target problem areas. Thank you for staying with us and we hope you give us a chance to make your stay as best as it can be.

4/10 Poor

Verified traveller

Disliked: Staff & service
感覺飯店的專業度差到爆,真是想不到假日的水平這麼...差...
Response from Aqua Holiday Inn on 20 Feb 2016
尊敬的客户您好,首先我们酒店先向您表示深切的歉意。时隔两年了,虽然我的回复来的有点晚,不过您的问题对我们来说非常珍贵,我们会和上级反映并且尽快解决,也希望你能给我们一次机会弥补一下我们工作的失误,让您体验一次满意的入住之旅。