Wi-fi is useless, we could only get any internet for e-mails etc after we had left the building, corridor and outside doors shake the building when closed, we thought breakfast was overpriced so we didn't bother, we have stopped here before and will again when the need arises.
Shame there wasn't a comfy chair to sit in in the room. Comfy bed and surprisingly very quiet given its location.
Use the map on the hotels website to find it and don't use SatNav which took us onto the Dartford Crossing and said 'you have arrived at your destination - which was sort of true - we saw the hotel on the left as we went speeding past it. Ended up having to pay £5 Dart charge for an unnecessary crossing.
I would have given this hotel 5 out of 5, however my experience on checkout was something else, firstly they was a very large queue, initially I thought fair enough everyone was checking out it is going to be busy, then I released it was because the person being dealt with was querying their bill, and it turned out he had 3 extra items which he had paid for already (he was promptly been refunded, fair enough, mistakes happen), I then checked out and was asked to pay, I thought this sounded strange as I thought I had paid on booking the room via Expedia (which I did 6 weeks before hand), was quite hung over so I assumed that the hotel was correct and I paid for the room. I walked out and then checked my booking details on my phone and I had indeed already paid for the room, I then had to queue again to query the issue, and again another person was querying their bill for items they had not order in the restaurant. When I got to my turn I showed her the email stating I had paid for my room already and she told me that "their Expedia account didn't work that way" and it was for "making the booking only" (clearly doesn't understand how Expedia works). I asked for a refund and she refused, she said she needed to contact Expedia first and that their phone system was down so it my not even be today but would be tomorrow at the latest, I had no choice to trust her.
On the River Thames, Thurrock is part of the London commuter belt with easy access to trains, buses, and motorways. Much of Thurrock has been designated a green belt, meaning land use here is being preserved and protected. Settled since prehistoric times, Thurrock has numerous archaeolgical sites including the major excavation at Mucking.
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