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Hotel was agreeable, service was not. There was no one at the reception desk when I called about 9pm from my room. I tried 5 minutes later, no response. This is not what I call friendly, responsive staff.
Our only complaint is that there are no air condtioned rooms. It was pretty warm in our third floor room when we arrived. It cooled down outside at night and the hotel provided fan was much appreciated. The room was clean and large, the staff gracious and the restaurant Anna Amelia very good. There's ...
Interesting old burg, no elevators though so ration your luggage. Room decent, but overall experience a couple of notches lower than, say, compared to Hotel Auf der Wartburg.
Beautiful atrium in center of hotel. They gave us n end room with windows on two sides of the room. Nice breakfast with many many choices of food displayed beautifully.
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